MNGT 513 Business Ethics, Ambika Godavarti

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    Are whistleblowers traitors or heroes

    Origin of whistleblowing.

    The origin of the metaphor whistleblowing is uncertain. According to Michael Davis,2005 the term

    whistleblowing is derived from three possible sources: a train sounding a whistle to warn people to get off

    the track , a referee blowing a whistle to indicate a foul or a police officer blowing a whistle to stop

    wrongdoing. However, these explanations portray whistleblower as outsider, whereas whistleblower is

    moreover like a team player who declares a foul play on his own team. In more modern terms related to the

    business world, whistleblowing can be defined as a release of information by a member or former member

    of an organization that is evidence of illegal and/or immortal conduct in the organization or conduct in the

    organization which is not in the public interest. (Boatright, j.r)

    This suggests two characteristics of a whistleblowing.

    1) An Individual who reveals information that organization would never want to disclose it to public/

    right authority. or

    2) An Individual who seeks proper or approved channels to deliver this information to the right

    person/public.

    There is a clear distinction between internal and external whistleblowing. Internal whistleblowing is

    something which alarms about the wrongdoing within the organization and the whistleblower may ignore

    reporting to his immediate superiors, especially if they are involved in the unethical act. Whereas an external

    whistleblower goes out of organization and informs to press or a regulatory authority. (Michael j. Robbins)

    There are some more categories as well, some are anonymous and some are open. An anonymouswhistleblower would never reveal his identity but an open whistleblower decides to disclose his/her name to

    the public. Whether internal or external, anonymous or open, these insiders take risk to expose the core

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    unethical facts of an organization. Nevertheless the question of integrity and loyalty towards the

    organization always arises. So for this reason, Whistleblowing needs a justification and it should be properly

    examined that they are not taking advantage of the situation by violating the organization laws.

    The dissection (Peter B. Jubb, 1999)

    Element Descriptor Elaboration

    1 ACTION Whistleblowing . . deliberate

    Is a disclosure non-obligatory

    2 OUTCOME On public record

    3 ACTOR By a person with privileged . . present or former

    access to an organizations

    data or information

    4 SUBJECT About illegality or . . non-trivial,actual,

    Wrongdoing ... suspect, potential

    under organization control

    5 TARGET Which implicates the

    organization

    6 RECIPIENT To an external entity . . having potential to

    remedy the wrong

    The Justification of Whistleblowing?

    According to Boatright, J.R (1993) it is naturally accepted that whistleblowing is a noble act performed by

    whistleblowers and an ethical justification might seem to be obvious, however whistleblower has also got

    the potential to do great harm to both Individuals and organization.

    This view of ethical justification is given a vigorous expression in a widely cited passage from a 1971speech by James M Roche, who was chairman of the board of General motors corporation at the time:

    Some critics are now busy eroding another support of free enterprise- the loyalty of a management team,

    with its unifying values of cooperative work. Some of the business now encourages an employee to be

    disloyal to the enterprise. They want to create suspicion and disharmony, and pry into the proprietary

    interests of the business. However this is labeled- industrial espionage, whistle blowing, or professional

    responsibility- it is another tactic for spreading disunity and creating conflict.

    More or less similar views are been shared by another identity, Sissela Bok(Swedish-born philosopher and

    ethicist):

    The whistleblowers hopes to stop the game: but since he is neither a coach nor a referee and since he blows

    whistle on his own team, his act is seen as a violation of loyalty. In holding this position, he has assumed

    curtained obligations to his colleagues and clients. He may even have subscribed to a loyalty oath or a

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    promise of confidentiality. Loyalty to colleagues and to clients comes to be pitted against loyalty to the

    public interest, to those who may be injured unless the revelation is made.

    As these remarks indicate, the main stumbling block in justifying whistle-blowing is the duty of loyalty that

    a employee has towards his/her organization The relation between employee and employer turns disruptive

    when an employee gives more weightage to public service which effects the bonds of loyalty. So the

    question arises does a person in a position to blow the whistle has obligation towards organization or

    towards public and where does the greater loyalty lies?

    The loyal Agent Argument

    According to one argument, Boatright, J.R (1993) An agent is a person who is engaged to act in the

    interests of another person (called a principal) and is authorized to act on that persons behalf. Employees

    are considered to be agents of an employer. An employer shares all sort of protected information

    (confidential/non-confidential) with an employee keeping in mind that employee will be loyal and is

    trustworthy. All these are seemingly violated when this agent (employee) blows a whistle.

    If loyalty literally means obeying and following every order of employer and not rocking the boat thenwhistleblowers are disloyal but loyalty can also be defined as a commitment to true interests or goals of the

    organization, in which case whistleblowers are often very loyal employees Boatright,J.R(1993)

    For an Instance:- In the American Business history Jeffrey Wigand remains one of the famous whistleblower

    who blew the big tobacco scandal and revealed that the products are addictive and that furthermore they

    added carcinogenic ingredients. As a loyal employee he first tried to speak with his immediate supervisors

    but they in fact sabotaged him by giving him all kind of troubles. He then of course brought it to public and

    proved himself as a responsible citizen.

    When is whistleblowing morally required?

    The ethical theories that can be used to justify the whistleblowers are Kantain (duty), Virtue and Utilitarian

    (Bolsin et al., 2005; Grant, 2002; Kline, 2006). Kantian theory instructs people to act in harmony with

    universally accepted rules. Telling the truth is at heart of this deontological theory(Kant,1996). However,

    Kant has not referred the personal sacrifice an individual undergoes in cases of whistleblowing but he

    always stressed on telling the truth regardless of the personal outcome.

    Virtue theory requires an individual to personify integrity and courage (Adams, 2006; Bolsin et al., 2005).Reporting unethical acts like accounting frauds, social safety violations or any constructive fraud requirescourage and most importantly integrity in personal or professional character.. For example, the primary aimof medical staff is to remain loyal to the organization as well as to the public by providing relief to a patientin suffering. a primary goal is to remain loyal to providing relief to a patient in suffering. Turning a blindeye to practices that go against the primary aim, would not only breach the nursing Code of Ethics (duty)(American Nurses Association [ANA], 2001), but it would also violate the basic virtues of honesty andcourage (VD Lachman, 2008)

    The third most relevant ethical theory is the theory of consequentialism (utilitarian) which provides insightsof justification for whistleblowing: maximizing the human benefit and minimizing the harm. As per the

    standards theory summarized by Davis, M (2003, pp. 6-10). The theory says the disloyalty inwhistleblowing is accepted when the information is required for the greatest good of society. Public InterestDisclosure Act 1998 has strengthened and protected whistleblowers, to not to position themselves in an unfortunatesituation.

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    What are the negative consequences to the whistleblower?

    Some evidence for all the clams that whistleblowers are often loyal, in fact too loyal and most of them end

    up paying price is discussed below. Myron Glazer, a sociologist interviewed 55 whistleblowers in depth and

    his findings are:-

    Whistleblowers are often loyal employees who take initiative in blowing the whistle assuming that they aredoing their job and acting in best interests of company. This is true forJoseph Rose: He never wanted to be a

    whistleblower. He merely tried to alert the appropriate AMPI (Govt.) officials to the misconduct he was

    observing lately in-house council. But he was thrown out of company abruptly for attempting to discharge

    his duty.

    According to Albert O. Hirschman, whistleblowers can respond in three suitable ways; Exit / Voice /

    Loyalty. He believes that the likelihood of Voice increases with degree of loyalty. Some, not only exit from

    the company but also fight back to make sure that illegal activities are sealed completely.

    Barry Adams worked in a sub-acute in New England hospital in 1996. He observed that the hospital is trying

    its best to cut costs at the risk of patients health and safety. He communicated this to chain of command. Asexpected, he was fired for his actions. However, he sued the Org. and won the case. Adams professional and

    personal life changed drastically, his reputation was above approach.

    In 2003, Dr. David Kelly, government expert on weapons of mass destruction, communicated to BBC

    reporter that Prime Minister Tony Blairs advisors has exaggerated the threat Iraq posed to the western

    world. Kelly also alleged that the document was 'doctored' to serve the government's political end. When the

    story broke, it caused great controversy, and the government carried out an investigation into who was

    behind these allegations. Dr. Kelly was found to be the source and in few weeks he was found dead, it is said

    that he committed suicide because of extreme pressure. But no one knows the truth. Government was

    heavily criticized after this shocking event..

    A study of whistle-blowers in the U.S. found that (Phil Haines,2011)

    100% were fired - most were unable to find new jobs,

    17% lost their homes

    54% were harassed by peers at work

    15% were subsequently divorced

    80% suffered physical deterioration

    90% reported emotional stress, depression and anxiety

    10% attempted suicide

    These are some of the real time negative consequence to the whistleblowers and most of the whistleblowers

    undergo these consequences. Some accept it as it is but some who are not prepared for it , have hard time

    facing it.

    What legislation support given to whistle blower?

    The real protection act came into picture whey they finalized whistleblower protection act in 1989. Therecent development in this field is the Sarbanes-Oxley Act that was established in 2002.

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    Conclusion

    After an in-depth analysis of the whistleblowing, we can at least conclude that it needs lots of courage,

    determination and commitment to blow a whistle. Whistleblowers must be lauded for their sense of morality

    and their bravery act. They provide much needed service which cannot be expected from a normal citizen.

    Enron would have gone for much longer if there was no whistleblower, Nuclear power plants would have

    been destroyed if there were no whistleblowers and in fact if NASA would have listened to the

    whistleblower than we wouldnt have had the challenger disaster. However, I also agree that they not everywhistleblower is a hero, the intension of blowing a whistle is also very much important.

    The first point recognized is that every theory is a simplification and abstraction from reality.

    Whistleblowing is significant and it is a life changing event.

    It is said that whistle blowers are more effective than the audits, frequent surveillance and government laws

    put together. With the growing demand and popularity for whistleblowers many websites, blogs, internet

    links have come up to encourage whistleblowing. I believe we might have survived the economic crisis if

    there were some whistleblowers to blow up the entire mess. Nevertheless, whistleblower organizations try to

    work on facts which may improve Government and corporate accountability. And I truly believe that

    whistleblowers are the real heroes of the society.

    References

    1)Bird, Graham (2010), a companion to Kant, Blackwell publishing ltd.

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    8) Policies and procedures on whistleblowing,1999,last accessed Feb 24th 2011

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