MMO-Managing Innovation Koen

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    Innovation Management

    Dr.CarlaKoen

    ro essoro ec no ogy anagemen an n repreneurs p

    [email protected]

    c.i.koen hotmail.com

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    Structure

    nnova on anagemen

    1. Settingthe

    Scene

    Innovation:definition,types,strategy

    Assessinginnovationcapabilities

    2.Selecting

    and

    organizing

    innovation

    projects

    3.Thechallengeofdisruptiveinnovation

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    Originality is nothing but judicious plagiarism. Voltaire

    Defining Innovation

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    What is innovation?

    Musical flamethrower

    Gas-filled umbrella

    Cheese-flavoured cigarette

    Decoy ducks & stay dry!

    Foetus Walkman [Bessant, 2005]

    4

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    Revolutionaries and revolutions...

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    (average age of 105 years)

    Company Founded Original product Current business

    Goodrich 1870 Fire Hose Aerospace

    Nokia 1865 Lumber Mobile Phones

    3M 1902 Mining Office supplies

    P ps 1891 Car on- ament amps Hea t care, consumer

    lifestyle, lighting

    DSM 1902 State-owned coalmining company

    Chemicals, nutrition,coatings, etc

    VanderLande 1948 Maintenance of textilemachinery

    Producer of materialhandling systems

    6

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    Whatisinnovation?

    New ideas

    New roducts

    New services

    Successful commercialisation

    on nuous mprovemen

    idea.

    Improved processes

    Radical chan e

    Patents New intellectual

    capital

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    Entrepreneur Inventor Vacuum cleaner W.H.Hoover J.Murray Spengler

    Sewin machine Isaac Sin er Elias Howe

    Telegraphy Samuel Morse many others

    Action with vision, energyand strategic thinking about

    what can be accomplished

    ,

    perseverance, focus,

    passion, etc.

    8

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    Innovationoccursindifferenttypesfordifferent

    consumer

    Marketlifecycle Disruptivenesstoconsumer

    Newtotheworld

    Emerging Growth Mature Decline

    Newadjacentcategoryy

    Newinthecategory

    h

    nolo

    mproveTe

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    Whatisstrategicaboutinnovation

    &whatisinnovationstrategy?

    a s a s ra egy anyway

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    Exercise:Please reflect and discuss for 10 min. with your

    ne g our an e rea y or penary scuss on

    What is a technology strategy? What in your viewshould it include?

    How should strategy differ from technology strategy?

    What should be the relationship between them?

    Do ou know the strate and technolo strate ofyour company? What is the link between them?

    11

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    Effectivestrategiesaddressthreekeychallenges:

    Markets

    Howwillwecreatevalue?Technologies

    Howwillwecapture

    value in the face of

    Howwillwebuild

    theorganizational

    ca abilities

    Competition?necessaryto

    deliverit?

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    And answer critical questions:

    How will we create value?

    ow w e ec noogy evo ve

    How will the market change?

    How will we capture value?

    How useful is uniqueness?

    at compementary assets o we nee

    Where should we compete in the value chain?

    How should we compete if standards are important?

    How should we design the business model?

    ow w we e ver vaue

    How do we manage the core business and growth simultaneously?

    How do we use our strategy to drive real resource allocation?

    13

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    Technology Strategy on one slide

    Create

    CaptureDeliver?

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    You are going to perform a preliminary assessment on your organisations innovation

    Objective: Assess the innovation capabilities of your own organisation

    Approach:

    Complete Assessment Sheet provided

    10 best practices for innovation

    Template-based

    Assess on t ical situation not if a ilot is in lace

    4

    5Vision & Strategy

    Innovation ProcessTime to market

    Be honest!

    0

    1

    2

    3

    Leadership for innovationProcess improvement

    Supportive culture

    Learning

    Customer involvement

    Resources for innovation

    New Offerings (as %sales)

    2007 Codexx Associates Ltd

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    Innovation Capabilities Organization

    AssessmentNo Practice Low (1) Medium (3) High (5) Score

    (1-5)

    Documented 3-5 year vision Documented 5+ year businessvision and strategy identifying

    1 Vision andStrategy

    No documented visionand strategy for the firm.

    and strategy, primarily focusedon financial goals but with littleor no definition of goals andpriorities for innovation focus.

    key business trends and defininginnovation goals and priorities.Created with the involvement ofmanagers and employees,together with externals a e o ers an communca e

    throughout the firm.

    Do you have a Vision & Strategy in place that defines focus areas for innovation?

    Were they created with a high level of involvement of key stakeholders?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    AssessmentNo Practice Low (1) Medium (3) High (5) Score

    (1-5)

    No formal rocess new Basic innovation rocess inFormal stage-gate process inlace for eneratin , selectin

    2 InnovationProcess

    service and processimprovements emerge inan ad hoc fashion.

    place, using stage-gates, butnot well deployed across thefirm.

    and implementing new ideas forservice and processimprovement, supported by amanagement system.

    Do you have a robust process in place for generating, selecting and implementing new ideas?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    AssessmentNo Practice Low (1) Medium (3) High (5) Score

    (1-5)

    Mana ers are not active in There are some de artments inManagement across the firm giveleadershi on innovation as

    3 Leadershipfor Innovation

    promoting or supportinginnovation in the firm.

    the firm where managers areactive in driving innovation, butthis is not firm-wide.

    evidenced by their involvementin, and resourcing of, innovationprojects and makinginnovativeness a core part of thefirms strategy and aKPI.

    How effective are management, incl. you at leading innovation in your firm?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    AssessmentNo Practice Low (1) Medium (3) High (5) Score

    (1-5)

    Innovation activities are Innovation is sou ht fromThe firm values innovators andsu orts innovation cham ions. It

    4 SupportiveCulture

    seen as taking peopleaway from daily businessand hence regarded as acost.

    Managers and senioremployees only.

    is known as an innovator.Managers are expected to leadinnovation activities. Innovation isexpected and encouraged fromall employees.

    How supportive is your culture for innovation?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    AssessmentNo Practice Low (1) Medium (3) High (5) Score

    (1-5)

    The firm has effective inte rated

    5

    No formal process tocapture and sharelearning from clientprojects andim rovements across the

    The firm has some processesand IT systems in place tocapture and share learning fromprojects and improvements, butthese are often not used.

    processes and IT systems inplace to capture and sharelearning across the firm.Managers and employees aremotivated to share learning.

    Learning

    firm. At best learning is

    done within teams ordepartments.

    Manager support for learning is

    typically half-hearted.

    Partners support a learning

    culture in the firm.

    Do you have effective processes for capturing and sharing learning?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    AssessmentNo Practice Low (1) Medium (3) High (5) Score

    (1-5)

    Customers are not Customers are sometimesThe firm is close to customersand understands their lon er term

    6 CustomerInvolvement

    involved in newinnovations until the newproduct/service or processchange is completed.

    involved in new product/servicedevelopment, but this isdependent on the managerinvolved and is not a formalrequirement.

    business needs. The firmregularly seeks the opinion of keycustomers as part of developingnew service and processofferings and this is part of theformal innovation process.

    How are customers/clients involved in your innovation?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    AssessmentNo Practice Low (1) Medium (3) High (5) Score

    (1-5)

    There is no coordinationor resourced su ort of

    Innovation is managed on aro ect-b - ro ect basis and

    There is a group providingcoordination and su ort for

    7 Resources forInnovation

    innovation activities in thefirm. Little or no time ismade available forinnovation activities.

    project-specific tools are madeavailable. Time is madeavailable for innovationactivities on specified projectsonly.

    innovation activities within thefirm together with appropriatetools. Time is made available toall employees for innovationactivities.

    What resources and skills are available for innovation activities?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    Assessment

    No Practice Low (1) Medium (3) High (5) Score(1-5)

    8 New Offerings Few newproducts/services havebeen launched in the last3 years.

    Some new products/serviceshave been launched in the last3 years.

    Many new products/serviceshave been launched in the lastthree years. Firm is consideredamongst the leaders forproduct/service innovation.

    How much new innovation has there been in your products/services recently?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    Assessment

    No Practice Low (1) Medium (3) High (5) Score(1-5)

    9 ProcessImprovement

    The firm has madenegligible changes in keybusiness processes overthe last 3 years.

    The firm has made somesignificant changes in keybusiness processes over thelast 3 years.

    improvements in businessprocesses over the last 3 years,which have significantly improvedits competitiveness.

    What degree of business process improvement has been achieved in the last 3 years?

    Comment Score (1-5)

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    Innovation Capabilities Organization

    AssessmentNo

    Practice Low (1) Medium (3) High (5) Score(1-5)

    Few new offerings orrocess im rovements are Many new offerings or processim rovements are com leted on Most new offerings or processim rovements are com leted on

    10 completed on scheduleand budget

    Typically very slow tomarket/ go-live.

    schedule and budget.Pretty variable in time tomarket/go-live

    schedule and budgetTypically fast to market/go-live.

    Time toMarket

    How successful is your business at bringing new innovations to market or first usequickly and to budget?

    Comment Score (1-5)

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    did you learn?

    TOTAL SCORE (Q1-7)

    (Min =7, Max = 35)

    TOTAL SCORE (Q8-10)

    = = ,

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    Structure

    1. Setting

    the

    Scene

    Innovation:definition,types,strategy

    Assessinginnovationcapabilities

    2.Selecting

    and

    organizing

    innovation

    projects

    3.Thechallengeofdisruptiveinnovation

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    Fromstrate allelseflows

    us nesss ra egy

    PIT

    strategy

    Portfolio

    Stagegateprocess

    Projectmanagement

    Cooper&Edgett,2009

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    WhydidthingsgobadlywrongatMedtronic?

    Ofall

    the

    things

    that

    Medtronic

    did

    to

    fix

    its

    process,

    what

    do

    you

    think

    wasthemostimportant?Why?

    Whydidthenewproductdevelopmentsystemthattheyputinplacehelp?

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    Fromcatchuptoleadershipposition

    Heav -wei htCareer Path: Ensure integration

    and ali nmentof Focus

    No failure aftercommitmentreview

    & light-weightteam

    pro ec mg . functionalmgt.

    the market andtech. perspectives -Speed

    - cost

    Commitmentreview

    -CEO

    new products to develop Gate

    documents

    - Innovativeness

    -Product quality

    Business

    analysisphase

    -

    mgr.-Productdevelopment

    Technology

    strategy -Cycle time

    - fully allocated

    Differentiate technologyfrom product development

    Source advancedtechnology

    reviewdates - Market share

    - Defects/million

    Design platform productswith an up-front plan forderivative models

    TrainSchedule

    Set start andcompletiondates forprojects

    31

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    Alternative ro ectteamstructures

    Functional structure Lightweight team

    Function manager

    Liaison (L)

    MarketConcept

    Working level

    L LL

    Heavyweight team Autonomous, tiger team

    Project

    manager

    Market

    ENG MFG MKG

    MarketConcept

    32Source:Kim Clark and Steven WheelwrightRevolutionizing New Product Development

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    Multidimensionalteam:Exampleofapersonalcomputer

    manu acturer

    Product team: terminals

    ProductManagers

    Team:printed

    circuit

    Team:Keyboards

    (Engineering)

    Cross-functional teams

    Product team: Low-end PCs

    boards

    Product team: High-end PCs

    Chaired by technically trained

    managers from purchasing

    Teams of Engineering andpurchasing representatives

    Conflictreso u onteam

    -

    - product team leaders

    - product managers

    - engineering managerVP Purchasing

    33

    - computer architect

    Oth fi h i t d ith h b id i ti l

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    Otherfirmshaveexperimentedwithhybridorganizational

    structures

    MarketProductConceptCenters of Excellence Teams Matrix

    Heavyweight teamMarket A Market B Market C

    Ceo

    R&D area 1

    Market A Market B Market C

    Ceo

    ENG ENG ENG

    R&D area 2

    R&D area 3

    Pros Buildke ex ertisecentrall e. . Focusedcross functional coordination Focusedattentionto multi leobectives

    Concept MNG MNG MNG

    MKG MKG MKG

    unc on

    Function 2

    Function 3

    central basic research

    Supports necessary scale for criticaltechnologies

    Manage career paths of key individualsto maintain the skill base of the org.

    Strong identification with and commitment to

    projectsMore efficient development

    Development of team and generalmana ement skills at all levels of the or .

    Makes the tension between functional

    expertise and product/customer focusexplicit

    Best of both worlds: coordination andspecialization

    Leverage key learning across the firm

    Cons Centralized groups can degenerate into Confusion of team roles & responsibilities Confusion of roles & responsibilitiesivory towers

    Potential isolation from global needs

    uneasy transfer of technologies tosubsidiaries worldwide

    Shortage of effective project leaders

    Degradation of functional skills

    High overhead

    Powerful individuals tip the balance ofpower

    Worst of both worlds

    34

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    Whatarethecriticalvariables?

    eavywe g tlightweight team

    structures

    Train scheduleprocess

    Platform

    a e ocumen s oforce integration structure & process

    No failure after

    strategycomm menprocess

    Measures ofperformance andsuccess - incentives

    Changes in careerpaths - incentives

    35

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    Whyhaveastrategy?

    1.To

    make

    choices

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    Successinvolves

    e.g. cross-functional teams, doing the up-front homework prior to

    the develo ment sta e buildin in the voice of the customer

    getting a sharp, early, and stable product definition, etc.

    Project selection and portfolio management

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    UnderstandCapacity

    Identify the Functions Most

    Development and Understand

    their Staffing Structures

    Estimate the Demands Estimate the Resourceo ro uct upport

    and Administration

    Efforts by Functions over

    Time

    New Product Development

    Project by Breaking

    Out Project Tasks

    Consider the Current

    Portfolio of New Projects

    and the Continuing Demands

    o non-NPD to Determine

    Overall Demand for

    Development Resources

    Understand the Impact of Current Commitments Upon

    Resource Supply, Identify Bottlenecks and Over-

    Commitment

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    Projects Product.Mgt.

    Persondays Cumulative Persondays Cumulative Persondays Cumulative Persondays Cumulative

    Marketing Research Group A Research Group B

    Alpha 3 3 2 2 10 10 5 5

    Beta 4 7 2 4 10 20 5 10

    Gamma 3 10 2 6 15 35 5 15

    Delta 5 15 3 9 15 50 8 23

    Epsilon 6 21 3 12 5 55 8 31

    Foxtrot 6 27 2 14 5 60 5 36

    Available

    Persondays20 10 60 40

    % Utilization 135.00% 140.00% 100.00% 90.00%

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    a ng rea ec s ons w

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    Technology Strategy in Practice

    real resource allocation decisions

    Decide

    Who will make the decisions

    How often

    By what criteria

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    AnAssignmentGiventoSmallGroupsofManagersat

    1. Identif

    thesalient

    characteristics

    of

    our

    or anizations

    .

    innovationfunnel

    Wheredonewideascomefrom

    W enare ec s onsma e

    Who

    is

    involved

    in

    these

    decisions?

    2.Drawadiagramoftheinnovationfunnelthatcapturesthese

    characteristics

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    Senior

    Marketing Inputs

    anagementInjector

    Screen 1

    Department Changes

    Final Evaluation

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    Group B

    Quality control

    Research

    Senior m t.

    Cont.

    Marketing

    Strate ic

    Planning

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    a oes e nnova on unne your company oo e

    .

    - Where do new ideas come from

    -

    - Who is involved in these decisions?

    2. Draw a diagram of the innovation funnel that captures these characteristics

    3. Provide examples of projects that are in the funnel

    Beready

    to

    present.

    Th f t f l

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    The erfect funnel

    Screen 1 Screen 2

    Individual projects goals:

    a. Timing

    Product vision

    Business model

    Product spec.

    Business case

    . u ge - cos spenc. Performance

    Innovative ideasfrom

    Customers and

    Engineering

    ManufacturingSuppliers etc.

    Pre - developmentInvestigations

    DevelopmentProjects

    Source: Wheelwright & Clark

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    e ea nnova on unne

    ase ase ase aunc

    Each phase is cross-functional

    In each phase information is gathered to drive uncertainties down.

    Each phase costs more than the preceding one: incremental commitment

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    The Ideal Innovation Funnel

    Defined separation between stages: Clearly defined

    Senior managers engaged at the right time

    ,

    organized way so that they turn into products A continuous rocess:Does this it with our strate ?

    A picture of the business: an overview of the shape of the

    i eline Gives teams the freedom they need between gates

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    Example stage-gate innovation process

    Validated

    concept

    Defined idea Developed

    Innovation

    Piloted

    Innovatio

    Defined concept Available

    Innovatio

    12 3 4 5 6q #" ; ProductService

    Capture Definitiononcep

    Validation Development PilotLaunch

    ProcessStrategy

    Market

    G1 G2 G3 G4 G5 G6

    GO TO CONCEPT GO TO VALIDATION GO TO DEVELOPMENT GO TO PILOT GO TO LAUNCH LEARN

    Example: Gate Selection Criteria

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    p

    GatekeeperGatekeeper

    GatekeeperGatekeeper

    Idea

    Generation

    Feasibility Capability Launch &

    Rollout

    Contract

    Launch

    Proposal

    Post Launch

    Review

    ar er

    SELECTION CRITERIASELECTION CRITERIA

    Key consumer needs identified.

    SELECTION CRITERIA

    Concept, product and packaging Product and Marketing mix

    elements successfull meet Criteria Product ideas meet identified consumer

    need, can be successfully communicated and

    delivered, and are perceived to be unique

    and different by consumers

    Ideas pass strategic fit assessment:

    standards.

    Satisfactory assessment of practical

    feasibility, and financial viability of

    formulation, packaging, supply

    chain, customer and total project

    previously defined action

    standards.

    Safety requirements satisfied.

    Capital proposal has been

    implemented.

    may change

    depending Fits portfolio

    Potential to strengthen a priority brand

    Potential to be deliverable

    Can pass minimum financial criteria (Pay-

    Back Mar in Contribution

    Capital expenditure proposal ready

    Human resource and other resource

    requirements are acceptable.

    Defined and agreed action standards

    for consumer tests to pass Stage III.

    Key functional areas approve

    launch plan.

    Total project is commercially

    viable and fits company plan.

    on strategic

    intent!

    Project fits product line architecture.

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    a ng a unne wor

    Formally:

    Pacing the funnel to the needs of the business, not theother way around

    Involving key decision makers early

    Informally: Leadership: tolerating high respect, high conflict

    debate

    rust: ut t s wou on y wor we to t e trut

    Consistency

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    But .

    y w a cr er a o we ma e ec s ons a e

    gates?

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    Usin decision tools that allow ou

    to compare initiatives against each

    ot erMaking gates effective

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    Choices

    Benefit measurement methods- cor ng mo e s

    - Checklists

    Financial or Economic Tools:

    Use at earlier Gates

    IRR & NPV Decision Trees

    Use at later Gateswhen more reliable

    mu at ons

    Option pricing

    Risk vs Return Bubble dia rams

    a a s ava a evalue

    Portfolio Concepts: The Aggregate Project

    Seeking the right

    balance

    Scenario Analysis

    Checklist from the Dutch waste processing company AVR

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    Strategic fit of the project

    Market attractiveness

    Technical feasibility

    Compliance with our investment rules

    Is there sufficient budget

    Should haves

    Are we beating the competition

    Contribution to turnover/salesContribution to our image

    Risk vis--vis our current processes

    Synergy e ects

    Benefits for the environment

    Scoring Card AVR

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    Weight Score Bottom Value Result

    Financial

    IRR

    Sensitivity of IRR

    Payback

    Share in sales

    Market

    Market opportunity

    Market size

    Competitive advantage

    Sustainability of this advantage

    Innovativeness

    Strategic

    Fit

    Strategic importance

    Risk vis--vis current processes

    Technical

    Technical feasibility

    Available technical knowledge

    Reinforcement of competencies

    Enlargement of portfolio

    Remaining

    Required permissions

    Improvement of company image

    Challenge for employees

    Benefits for the environment

    Total Score

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    Good for

    Supporting exploratory initiatives

    ompex, mu -s age, pro ec s

    Relative ranking and selection

    Must give way progressively to hardervaluations as projects mature

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    reat lace to be in but a terrible lace to inish?

    StrengthsWeaknesses

    A focus on the orces a ocus on t e

    numbers

    and benefits of the

    eg ec s e ro e o

    uncertainty

    Allows for easyconsiderations

    ranking and between projects

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    But rated lowest by users for decision-making

    Market outcomes poorly predicted

    Sin le oint rediction ives a s urious feelin ofaccuracy

    Problems in use

    Bias against novelty

    eas re a e w en mos nee e - n eary s ages May fail to value management options

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    The businesses with the poorest performingportfolio rely almost exclusively on

    - Cooper, 2001, 218

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    ere s w y

    Procter and Gambles two-in-one conditioner and

    shampoo technology platform is a technologicalbreakthrough. It has spawned winning products such

    as Pert and Pantene.

    The program did not pass the financial criteria applied to P&G

    projects, because it was such an uncertain and high-risk project

    -

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    ere s w y

    Procter and Gambles two-in-one conditioner and

    shampoo technology platform is a technologicalbreakthrough. It has spawned winning products such

    as Pert and Pantene.

    The program did not pass the financial criteria applied to P&G

    projects, because it was such an uncertain and high-risk project

    -

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    Decision Trees

    Pros Cons

    Incorporates decision making and

    uncertainty

    Trees can become complicated with

    many decisions and uncertainties

    Determines optimal decisions

    Transparent and easy to understand

    Essentially limited to discrete

    decisions and discrete characterizationof uncertainties

    Building block for other more

    complicated valuation methods

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    n ainvestment

    os e youtcome

    -$15M +$10M

    -$6M

    NPV@12% =-$6m -$15m/1.12 +$10m/1.122 =-$11.4m

    Decision tree approach

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    Initial R&D R&D Launch Market

    nves mendecision

    ou come

    -

    0.3

    probability

    yes good0.6

    -$6M

    -$15M +$10M

    poor.

    -$15M -$60M

    no

    Option/Decision tree approach

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    Initial R&D R&D Launch Marketoutcome

    decisionyes

    excellent -$15M +$60M

    0.3

    yes

    no

    goo0.6

    -$6M But what are the

    nopoor

    .

    Option value (ECV)= -$6m - 0.3 $15m + 0.3 $ 60m =$7.5m

    no

    (from -11.4)

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    Why is an option valuable?

    Thinking of investments as options values

    Delaying investment until there is more

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    Risk-reward bubble diagram

    Aggregate Project Planning Tools

    Risk-Return Bubble diagram

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    HighAuto Seal

    ss

    PearlsBread and Butter

    TP-40

    Grade A Sealant

    al)SuccDeck

    Coat

    Top FloorD-50

    U.V.Seal

    (Tec

    hni

    Reward - Return

    02468$10M

    T-400

    ability

    oSolvent 800Top Coat A Solvent 1

    Edge Coat

    ProOysters

    Circle size = resources (annual) ColorWhite Ele hants

    Top SealFirst

    Coat

    70

    an a ng = pro uc

    Cooper et al., 2001

    ne

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    Entirely new

    benefit Improvement No change

    ar e ng mpac

    Radical Breakthrough (10%)

    Technology Platform(30%)

    eacDerivative (60%)

    Off the shelf ro uct Support

    C/T Matrix - Balancing the portfolio

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    Portfolio clustered top leftConsumer Value PerceptionEnablingTechnology

    NewCoreProduct

    NewBenefits I mprovement V ari ant

    No Change(Business benefitonly)

    Consumer/Technology Matrix

    high-risk upper left hand area of the matrix. This does not fit well witha strategy for an existing business as it exposes the business to therisk of potential launch failures and, at the same time, fails to support

    existing brands through less ambitious brand support projects.

    Radical

    Incremental

    Base

    NextGeneration

    :

    reakthrough

    Platform

    Derivative

    Brand Support

    Consumer Value Perception

    ology

    APPINTR.ppt 6/1/95

    Bubble Size Indicates

    Resource Demand or

    expected NPS

    cae:

    HighMed

    Low

    Consumer Value Perception

    EnablingTechnology

    NewCoreProduct

    NewBenefits

    Radical

    I mprovement V ari antNo Change

    (Business benefitonly)

    Breakthrough

    Consumer/Technology Matrix

    This portfolio could potentially illustrate a scenario in which a

    business follows, rather than leads, the market and / or does notinvest adequately in support of its brand through technology orproduct innovation.

    Enabling

    Tech

    Incremental

    Base

    NextGeneration

    BubbleSize IndicatesScale:

    Platform

    Derivative

    Brand Support

    Consumer Value Perception

    APPINTR.ppt 6/1/95

    Resource Demand or

    expected NPS

    HighMedLow

    Consumer Value Perception

    EnablingTechnology

    NewCoreProduct

    NewBenefits

    Radical

    I mprovement V ari antNo Change

    (Business benefitonly)

    Breakthrough

    Consumer/Technology Matrix

    There is no ideal but, generally a well balanced portfolio will tend tobe distributed along the diagonal top left - bottom right.Ena

    bling

    Technology

    Incremental

    Base

    NextGeneration

    Bubble Size IndicatesScale:

    Platform

    Derivative

    Brand Support

    APPINTR.ppt 6/1/95

    Resource Demand or

    expected NPS

    gMedLow

    Before: Medical Products Co.makes an automated diagnostic system that contains three components - electro optical hardware, software

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    Process Changes

    g y p p

    and a disposable panel for bio material.Very small

    New Core

    ew ore ext nge unng an oProcess Generation Dept. Incremental Change

    Process Upgrade Improvement

    competitors

    were investing

    heavily

    Product

    Next generation

    Product

    Changes

    EARTH FIRE

    CALIFORNIA

    of Core Product

    Addition to ROME V ROME I ROME III

    NEW YORK

    SPARROW

    Not a single

    new

    latform inProduct Family

    Add-Ons and

    FINCH

    SIGMA

    CROW

    DELTA O

    ROME IVROME VI

    KENYA

    SUMMER

    OWL ROME II

    GEMINI 1-10 (10 PROJ ECTS)

    7 to 8 years

    En ancements

    No Change ROLAND

    HAWK

    LEO

    OAK

    CEDAR

    PINE

    SOLSTACE

    SPRING

    WINTER

    FALL

    DALLAS

    AUSTIN

    SANTA FE

    FLAGSTAFF

    increasing

    functionality and

    features, counter

    DERIVATIVE / CPSB-THROUGH / PLATFORMto what

    customers wanted

    After: Medical Products Co.

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    Process Changes

    New CoreNext Single Tuning and NoGeneration Chan e

    New Core

    Product

    .IncrementalProcess Upgrade

    ALPHA

    Next generation

    of Core Product

    Changes

    VENUS

    GAMMA

    Addition toProduct Family

    MARS

    ZEUS ATLANTIS

    BETA

    Add-Ons andEnhancements

    DELTA I

    SIGMAROLAND

    DELPHI

    PINE

    DELTA

    No Change

    DERIVATIVE / CPS

    CLEO

    B-THROUGH / PLATFORM

    LEOROME I

    OAKROME II

    ROME III CEDAR

    Within one year of implementing APP, the companys product developmentrestructuring process had the following effects...

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    Eliminated all but one of the breakthrough projects, and subsequently eliminatedall breakthrou hs.

    Eliminated a lot of derivatives and feature enhancements that werent adding

    value to customers.

    New partnered platform project:

    Outside companies are doing the hardware and software components.

    e c ent company s o ng t e o components.

    Sufficient amount of resources have been allocated to ensure that the projectis ade uatel staffed to meet all ro ect re uirements.

    Focus Development efforts to be in line with core competencies and establish

    alliances to do all other tasks outside their own business.

    Results:

    ut spen ng rom mm to mm.

    Less Is More:

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    Medical Products Co.

    21

    8

    5

    e ore er# of Projectsin Portfolio

    e ore er# of ProjectsLaunched /Year

    By focusing their innovation efforts they saw more product launches in 1993 than 1992, even though they

    had fewer projects and spend fewer dollars.

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    BenefitsofanAggregateProjectPlan:

    Explicitchoice

    of

    projects

    balances

    the

    long

    and

    short

    term,

    allows

    for

    theexplicitdiscussionofthematchtostrategy

    Match between ro ect t e and or anizational form allows for a

    focusonthegenerationofcompetence

    Focusbuildsspeedandproductivityfortheindividualandtheorgan za on

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    Eight

    steps

    of

    the

    Aggregate

    Project

    Plan:

    Defineprojecttypesaseitherbreakthrough,platform,derivative,R&D,

    orpartnershipprojects

    Estimatetheaveragetimeandresourcesneededforeachprojecttype

    based on ast ex erience

    Identifyexisting

    resource

    capacity

    Estimatethenumberofprojectsthatexistingresourcescansupport

    ec ew c

    spec c

    pro ec s

    opursue

    Worktoimprovedevelopmentcapabilities

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    Thankyou

    Prof.Dr.CarlaI.Koen