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    LEVERAGING SECONDARY

    BRAND ASSOCIATIONS TO

    BUILD EQUITY

    Chapter 7

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    LEVERAGING

    Borrowing some brand knowledge and

    depending on the nature of associations or

    responses, some brand equity

    Unlike brand elements and communication

    strategies, this is an indirect approach to

    build brand equity.

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    Sources of Brand Knowledge

    Things

    Places

    People

    Other

    Brands

    Brand

    Alliances

    Ingredients

    Company

    Extensions

    ChannelsCountry of Origin

    Events

    s

    3rd Party

    dorsements

    Endorsers

    Employees

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    Creation of New Brand

    Associations

    By making a connection between and

    other entities, consumers form a mental

    association

    This secondary knowledge is most likely to

    affect the evaluations of a new product

    when consumers lack the motivation or the

    ability to judge product related attributes

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    Effects of Existing Knowledge

    Awareness and knowledge of the entity

    DO they have the knowledge

    Do they hold unique associations

    Meaningfulness of the knowledge Is the knowledge relevant and meaningful for the

    brand

    Does it have connection to the brand

    Transferability

    How strongly will this impact the choice of the new

    brand

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    Examples

    Events: create experiences

    People: create feelings

    Media: knowledge about attributes Cause-related marketing:

    Enhance brand image

    Evoke feelings of social approval/esteem Brand attitudes such as trustworthy &

    Likeable

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    Will Brand Leveraging Work for

    you?

    es the new product fit into the established productmily?

    es the brand have attributes or features that easilyd effectively carry into new categories?

    the brand name strengthened or diluted bypresenting two (or more) differentiated products?

    es your company have facilities necessary toanufacture and distribute a new and differentiatedoduct?

    ill sales of the new product cover the cost of productvelopment and marketing?

    brand leveraging strategy can be extremely successfuld profitable if it is correctly implemented and providesw products with the right image.

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    Associations

    ommonality: when consumers have

    ssociations to another entity that are

    ongruent with desired brand associations

    omplementarity: when there is not the

    evel of congruence required, how much

    an associations add to the brand

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    o Lay name is extended from potato chips intother types of snack foods and dips. Antroduction of Frito Lay lemonade did notucceed because the fruity, sweet drink had littleonnection to other Frito Lay products.

    ther examples that did not work in the consumer

    arket includeBen-Gay aspirin,

    Fruit of the Loom laundry detergent.

    owever, M&M ice cream, Reeses peanututter, and Minute Maid orange sodaxperienced success because the brands heldirect and logical connections to their newategories.

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    An Exception

    Bic is a strong brand name with years of

    experience in marketing low-cost

    disposable plastic products such as theBic pen. Thus, Bic is positioned well

    to introduce products that capitalize on

    these same basic strengths productssuch as disposable razors and cigarette

    lighters.

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    Prose products mean greater shelf space for thed and more opportunities to make a sale.

    cost of introducing a brand leverageduct is less than introducing an

    pendently new product due to a muchller investment in brand development andertising designed to gain brand recognition.

    full line permits coordination of product

    rings, such as bagels and cream cheese,to chips and ranch dip, peanut butter and, etc.

    reater number of products increase efficiency

    anufacturing facilities and raw materials.

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    Cons

    rand leveraging does present challenges.

    Brand dilution

    Potential exists for damaging the reputation ofthe parent product if new products fail.

    Manufacturing and inventory costs may behigher as a result of product diversification.

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    Company

    Create a new brand

    Adopt or modify an existing brand

    Combine an existing or a new brand

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    Corporate Marketing Umbrella

    (Philosophy)

    CorporateMarketing

    CorporateReputation

    CorporateIdentity

    CorporateImage

    CorporateCommunic

    ations

    CorporateBranding

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    Managementresponsibility:

    CEO

    Functionalresp.:

    Most/AllDepartments

    Generalresponsibility:

    All personnel

    Brandgestation:

    Medium /Long

    Managementresponsibility:

    BrandManager

    Functionalresp.:

    Marketing

    Generalresponsibility:

    Marketing

    personnel

    Brandgestation:

    Short

    Stakeholderfocus:

    Consumer

    Communication channels:

    Communicatio

    n mix

    orporate Brand vs. Product

    Brand

    http://images.google.com.au/imgres?imgurl=http://www.usaexpress.intershop1.com/e-business/imagesprodutos/ml_sony_log.gif&imgrefurl=http://www.usaexpress.intershop1.com/default1.php?PHPSESSID=0257ce44c571bed67ed345483da0137e&h=40&w=100&sz=2&hl=de&start=2&tbnid=LZLehPZLShBMTM:&tbnh=33&tbnw=82&prev=/images?q=Sony+log&gbv=2&svnum=10&hl=de&sa=Ghttp://images.google.com.au/imgres?imgurl=http://img.clubic.com/photo/00DC000000055489.jpg&imgrefurl=http://www.clubic.com/actualite-6935-sony-met-a-jour-son-logiciel-openmg-jukebox.html&h=125&w=220&sz=4&hl=de&start=5&tbnid=xP_m0OJYzs4NuM:&tbnh=61&tbnw=107&prev=/images?q=Sony+Walkman+logo&gbv=2&svnum=10&hl=de&sa=Ghttp://images.google.com.au/imgres?imgurl=http://www.usaexpress.intershop1.com/e-business/imagesprodutos/ml_sony_log.gif&imgrefurl=http://www.usaexpress.intershop1.com/default1.php?PHPSESSID=0257ce44c571bed67ed345483da0137e&h=40&w=100&sz=2&hl=de&start=2&tbnid=LZLehPZLShBMTM:&tbnh=33&tbnw=82&prev=/images?q=Sony+log&gbv=2&svnum=10&hl=de&sa=G
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    Importance of Corporate

    Branding

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    Country of Origin

    Land Rover British, German or

    merican?

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    Cultural Bazaar

    Origins of the brand are more importantthan who the owner becomes latter in life.

    Lamborghini is owned by German-VW, yetit keeps this Italian identity.

    Rolls-Royce is now owned by GermanBMW, it still is associated with English

    luxury.It is like a child, the first years are the

    most important for his identity.

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    Other Geographic Associations

    States: Idaho Potatoes

    Regions: Irish Spring Soap

    Cities: Impulse London Vibe

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    Problems

    rong associations may hinder migration

    vourability of the country of origin

    Domestic PerspectiveForeign Perspective

    Individualistic vs collectivist societies

    triotic AppealLack uniqueness

    Overused

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    Channels of Distribution

    sociations withProduct

    Price

    Credit PolicyQuality of Service

    Results in associations of brands by retailers

    its sold in Nordstrom, it must be of goodquality

    Bangladesh context?????

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    Exclusive

    Vs.

    Intensive distribution

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    A small story.he little tan bear millions of kids grew up with. He taggedh Christopher Robin, stuck his hand in the honey pot, and

    ut new ways to cause harmless mischief. And no matterildren came from or what their parents did for a living, thennie-the-Pooh conjured up a single image gleaned fromic books by A.A. Milne.

    kids, however, won't have that common touchstone.ys, their image of Pooh depends a lot on where they livemuch money their parents make. That's because theey Co., which owns the rights to Milne's make-believe

    ie, is carefully marketing two distinct Poohs. The originaln figure appears on fine china, pewter spoons, and priceyionery found in upscale specialty and department storesNordstrom and Bloomingdale's. The plump, cartoonliked in a red T-shirt and a goofy smile, adorns plastic keyolyester bedsheets, and animated videos. It sells in Wal-es and five-and-dime shops. Except for at Disney's owne two Poohs do not share the same retail shelf.

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    Co-Branding

    Occurs when two or more existing brandsare combined into a joint product or are

    marketed together in some fashion

    xamples:Sony Ericsson

    Yoplait Trix Yogurt

    Nestles Cheerios Cookie Bars

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    Co-branding is nothing new, and it's something that weas consumers take somewhat for granted. Visit a grocerystore and you'll see dozens of examples, from the icecream aisle (Breyer's (UL) and Hershey to the snackaisle (Lay's and KC Masterpiece (CLX)) to the cerealaisle (Kellogg's (K) and Healthy Choice) to the dessertaisle (Cinnabon and Mrs. Smith's). You can also find co-branding examples in the automotive world (Coach(COH) and Lexus (TM)), the hospitality industry (Bulgariand Ritz-Carlton), the footwear business (Disney (DIS)

    and Crocs (CROX), the franchising world (Tim Hortons(THI) and Cold Stone, the airline industry (Southwest(LUV) and SeaWorld), and even in product catalogsstuffed into airplane seat pockets ("Order yourBraunOral-B Plaque Remover today").

    http://bx.businessweek.com/co-branding/http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=ULhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=CLXhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=Khttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=%2061029http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=%206753119http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=COHhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=TMhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=%20920234http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=DIShttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=CROXhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=THIhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=LUVhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=29039149http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=6563476http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=6563476http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=29039149http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=LUVhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=THIhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=CROXhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=DIShttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=%20920234http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=%20920234http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=%20920234http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=TMhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=COHhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=%206753119http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?capId=%2061029http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=Khttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=CLXhttp://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?symbol=ULhttp://bx.businessweek.com/co-branding/http://bx.businessweek.com/co-branding/http://bx.businessweek.com/co-branding/
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    For example, a restaurant could co-brand with alocal packaged-foods maker to create a newmenu item, an accounting firm could co-brandwith an information-technology provider to

    create a new consulting offering, or a physicianmight co-brand with a hospital on a new serviceline. A good place to start generating ideas is bythinking about other types of companies that doa good job serving your target market. You might

    even ask your customers to identify othercompanies with which they do business and seeif you come across any patterns.

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    Advantages of Co-Branding

    Borrow needed expertise

    Leverage equity you dont have

    Reduce cost of product introduction

    Expand brand meaning into relatedcategories

    Broaden meaning

    Increase access points

    Source of additional revenue

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    Disadvantages of Co-Branding

    Loss of control

    Risk of brand equity dilution Negative feedback effects

    Lack of brand focus and clarity

    Organizational distractions

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    Ingredient Branding

    A special case of co-branding that involves

    reating brand equity formaterials, components,

    r parts that are necessarilycontained within

    ther branded products

    Examples:

    Betty Crocker bakingmixes with Hersheyschocolate syrup

    Intel inside

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    Licensing

    olves contractual arrangements whereby

    can use the names, logos, characters, and

    rth of other brands for some fixed fee

    ples:tertainment (Star Wars, Jurassic Park, etc.)

    levision and cartoon characters (Thempsons)

    signer apparel and accessories (Calvin Klein,

    erre Cardin, etc.)

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    Celebrity Endorsement

    Draws attention to the brand

    Shapes the perceptions of the brand

    Celebrity should have a high level ofvisibility and a rich set of useful

    associations, judgments, and feelings

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    Celebrity Endorsement: PotentialProblems

    lebrity endorsers can be overused bydorsing many products that are too varied.

    ere must be a reasonable match between the

    lebrity and the product.lebrity endorsers can get in trouble or losepularity.

    ny consumers feel that celebrities are doing

    endorsement for money and do notcessarily believe in the endorsed brand.

    lebrities may distract attention from the brand.

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    rting, Cultural, or Other Events

    Sponsored events can contribute to brand equity

    becoming associated to the brand and

    proving brand awareness, adding new

    sociations, or improving the strength,

    vorability, and uniqueness of existing

    sociations.

    The main means by which an event can transfersociations is credibility.