Mk306-1t Pizza Case

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    In todays business world, competition has

    gone feral than ever. Competition is defined as thebattle between businesses to win consumer

    acceptance and loyalty thus, even though they have

    a high market share in their respective industries,

    they cant be complacent enough with the goods andservices they cater. Businesses should always

    understand that innovation is always the key to the

    sustenance of its life. It will always be their leeway for

    their own survival in the market.

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    Objectives:

    To have an actual experience of conducting a

    research.

    To learn the value or contribution of the

    information gathered through research in theorganizations decision-making activity.

    To apply the principles already acquired in

    preparing recommendations relating to the

    objective at hand.

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    Activities:

    1. We, a newly hired Marketing Managerof a Pizza Company in the Philippines,

    were tasked by the management to

    present our plan of action for theimprovement of the companys

    performance.

    2. Conducted an interview to at least 50respondents that represents our target

    market.

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    Activities

    The following questions were considered inthe conduct of this research:

    When thinking of Pizza, what is the first

    brand that comes to your mind?

    What brand of pizza have you eaten last?

    If you are to buy a pizza now, what brand of

    pizza will that be?

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    Activities3. Tabulate the analysis and findings and present them using

    the format given.

    4. Determine who are the:

    Market Leader

    Market Follower

    Market Challenger

    5. Determine the following:

    Market Share

    Mind Share

    Heart Share

    6. Determine the RSOM (relative share of market):

    Leader Brand

    Follower Brand

    Challenger Brand

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    To compute Mind Share

    Considering the answer to the question:(What brand of Pizza that comes first to your

    mind?)

    No. of counts of Brand A

    Mind Share =

    No. of counts of all brand

    20

    Mind share: = 40%

    50

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    Mind Share

    40%

    18%

    16%

    26%

    Pizza hut

    greenwich

    yellow cab

    Others

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    To compute Market Share

    Considering the answer to the question: (What

    brand of Pizza have you eaten last?)

    No. of counts of Brand A

    Market Share =

    No. of counts of all brand

    16

    Market Share: = 32%

    50

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    Market Share

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    To compute Heart Share

    Considering the answer to the question:(If you are to buy pizza now, what brand

    will that be?)

    No. of counts of Brand A

    Heart Share =

    No. of counts of all brand

    14

    Heart Share: = 28%

    50

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    Heart Share

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    TablePizza Hut Greenwich Yellow Cab Pizza

    F % F % F %Mind share 20 40 18 18 8 16

    Market share 16 32 15 30 0 0

    Heart share 14 28 7 14 13 26

    Shakeys Others Total

    F % F % F %

    Mind share 0 0 13 26 50 100

    Market share 10 20 9 18 50 100

    Heart share 0 0 16 32 50 100

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    To determine the Brands RSOM

    (Relative Share of Market)Market share of leader brand

    RSOM (LEADER BRAND) =

    Market share of no. 2 brand

    16

    RSOM (LEADER BRAND) = 1.0715

    Market share of brandRSOM (FOLLOWER/CHALLENGER) =

    (No. 2/No. 1, No.3/No.1) Market share of leader brand

    15

    RSOM GREENWICH= =0.94

    16

    10

    RSOM SHAKEYS= = .6316

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    40 Pizza Hut 32 Pizza Hut 28 Pizza Hut 1.07

    Greenwich 18 Greenwich 30 Yellow Cab 26 Greenwich 0.94

    Yellow Cab 16 Shakeys 20 Greenwich 14 Shakeys 0.63

    Others 26 Others 18 Others 32 Others 0.56

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    The interpretation of the resulting RSOM indicates or numbers are as follows:

    If your brands RSOM is: Then your competitive status is:

    Greater than 1.00 Market leader or Champion status

    Greater than 6.00 Formidable market leader

    3.01 6.00 Dominant market leader

    1.51 3.00 Strong market leader

    1.01 1.50 Vulnerable market leader

    0.31 1.00 Challenger status

    0.61 1.00 Threatening challenger

    0.31 0.60 Serious challenger

    0.01 0.30 Contender status

    0.16 0.30 Major contender

    0.01 0.15 Minor contender

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    Recommendations:

    for Market LeaderExpand Total Market

    Defend Market Share (Continuous

    Product Innovation)Focus on Consumer Demand

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    for Market Follower/ChallengerWillingness to Change

    Improved Services

    Product DifferentiationAssess its Product Focus

    Intensive Advertising Strategy

    Recommendations: