Mitsubishi Heavy Industries Compressor Corp. ALL Rights ...

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© Mitsubishi Heavy Industries Compressor Corp. ALL Rights Reserved

Transcript of Mitsubishi Heavy Industries Compressor Corp. ALL Rights ...

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© Mitsubishi Heavy Industries Compressor Corp. ALL Rights Reserved

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Contents

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1. General instruction of After-sales Portal

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1. General instruction of After-sales Portal

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1. General instruction of After-sales Portal

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After

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1. General instruction of After-sales Portal

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Value up Offer for Value up menu.

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1. General instruction of After-sales Portal

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Well designed top page provides users easy-access to content the user wants to reach.

Access to contentyou want

Select Value up menu you want

Find out FAQ whichyou want to know

Information about update of contents

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1. General instruction of After-sales Portal

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MCO provide varioustechnical proposals to improve customer’s plantand also request for quotation thru AP.

Value Up

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2. Contents (Support request)

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2. Contents (Support request)

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2. Contents (Document library)

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2. Contents (E-Learning)

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2. Contents (Shop maintenance)

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Talk/Discuss/Q&A at community board for not specific Plant/Train/Machine

Select category of community

board

List of each thread

Talk/Discuss/Q&A between users

and MCO

Detail

2. Contents (Forum)

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2. Contents (Technical bulletin)

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2. Contents (TFA)

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2. Contents (Spare parts)

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2. Contents (Value Up)

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Filtering by Main Category, Sub-category and

Value up menu

Sample of Value Up menu

MCO provide various technical proposals to improve customer’s plant and also request for quotation through After-sales Portal.

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3. Security

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Thank you very much for your attention.

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Sales : [email protected] : [email protected]

Person in charge : User Support Teamin Mitsubishi Heavy Industries Compressor Corporation

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