Mitels AutomatedMedical Messaging SolutionOffering seamless integration with Mitel products and cost-effective solutions with an unprecedented return on

investment, Mitel AMS-MED can produce incremental revenue in less than one month and is equally well suited for

single and multi-provider practices, multi-specialty groups, and enterprise environments such as clinics and hospitals.

Decreasing Office No-Shows

Patient no-shows disrupt your offices workflow, cost your practice money, and leave open time slots in your schedule. Automated patient messaging allows

your office to call or email a list of patients by using personalized messages, therefore increasing office profits by decreasing patient no-shows.

Past Due Account Recovery

Past due accounts have a way of creeping up on medical practices and

patients. Automated patient messaging allows you to remind your patients

of any overdue balance. With friendly reminders and timely payments, your

accounts receivable will increase.

Recalls

Patient recalls are an excellent way to manage the wellness of your patients.

By proactively calling patients to remind them of regular exams, you will

increase their belonging and loyalty to your practice.

1. Your appointment system orcustomer database generatesa list of call recipients

2. Mitel AMS-MED reads andprocesses the data togenerate its calling list

3. Mitel AMS-MED thenbegins calling, usingMitels telephone system

MitelAMS-MED

YourDatabase

How Mitel AMS-MED Works

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Global Headquarters

Tel: +1(613) 592-2122Fax: +1(613) 592-4784

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Tel: +852 2508 9780Fax: +852 2508 9232

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Tel: +1(613) 592-2122Fax: +1(613) 592-7825

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How Your Patients Hear Messages:

The Mitel AMS-MED system uses information from your daily appointment schedule to create custom messages. We

work with you to match each unique field to a unique message "snippet." When snippets are combined, patients

receive individually-tailored messages. For example:

Mitel AMS-MED "translates" report elements into the appropriate phrases for patients.

Provider code "2" is translated into "with Dr. Williamson"

"1-May" is translated into "Friday, May 1"

Appointment type "Surgery" is translated into the instructions,

"Please do not eat for 6 hours prior to check-in"

Your Return On Investment

Consider this example: a 3-doctor practice seeing 100 patients daily with an average no-show rate

of 3 patients per doctor, per day can expect:

$6,000 per month in increased revenue

(20 days/month, $100/visit) or...

$72,000 per year

...by reducing no-shows by 1 patient per doctor, per day.

Our Commitment to You

Our mission is to become a trusted partner for your practice. Its our goal to help you decrease no-shows, increase

revenue, improve office efficiency, and enhance patient appreciation. When you purchase a Mitel AMS-MED system,

you can rest assured that youll be fully supported by our experienced service team. We make sure your patient

messaging system works seamlessly within your office.

Benefits:

Reduce no-shows

Increase practice revenue

See prompt return oninvestment

Improve office efficiency

Identify cancellations inadvance

Enhanced patient satisfaction

Increased patient loyalty

Features:

Personalized voice and e-messages, includingautomated calendar scheduling (iCalendar)

Press "1" to confirmappointment option

Fully compatible with most practice managementsoftware systems

CD-quality messages

Duplicate name and number screening

Multilingual capability

Works for past due accountrecovery, recalls, birthdaygreetings, and more

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