Mitel 5000 Communications PlatformRelease 3.1 Overview

February 2009

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Agenda

Mitel 5000 Communications Platform (CP) Overview

What’s New in Release 3.0

Overview of Mitel Application Suite (MAS) 1.2 for 5000 CP

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Mitel 5000 Communications Platform Overview

Mitel® 5000 Communications Platform (formerly Inter-Tel® 5000 Network Communications Solutions) enables organizations to blend their voice system into their data network

Designed to deploy more easily and cost-effectively in converged network environments

Based on Internet-style networking to more easily support a wider variety of best-of-breed productivity and business process applications

Expanded digital phone capability is ideal for the small- and medium-sized businesses as well as for legacy migration opportunities

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Mitel 5000 Communications Platform OverviewTarget Customer Profile

Businesses with under 200 employees

– Who want to add digital and IP capability to their existing phone systems

Businesses with under 100 employees

– Who need flexibility in digital, analog or IP capability

Businesses with under 50 employees

– Who want a cost-effective, simple and easy to install system that can deliver digital, IP or a hybrid phone system

All businesses that need applications to improve their bottom-line performance and business communications with their employees and customers

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Mitel 5000 Communications Platform OverviewCustomer Value Proposition

Delivering lower costs and enhanced value from your network infrastructure investment

– Streamlining and enhancing customer interactions

– Integrating with critical business process applications

– Improving employee productivity, mobility and efficiency

– Lowering overall communications costs

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Mitel 5000 Communications Platform OverviewCustomer Value Proposition

Increased employee efficiency

– Mitel’s powerful, easy-to-use interfaces and centralized directories put users in control of their communications and devices

Faster information flow

– Mitel’s presence awareness and intelligent call routing applications provide quicker and more reliable connections

Anytime, anywhere connectivity

– Wireless support enables instant voice and data connections from anywhere

Flexible and cost-effective growth

– Expands to support up to 250 users and multiple sites. Functionality can be added with Mitel and third-party applications and devices

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Mitel 5000 Communications Platform OverviewKey Features

Designed to provide a hybrid (digital, IP or combination of both) solution for the SMB

Optimizes high quality voice in data networks

Supports Mitel multiprotocol phones

IP networking capability

Music-on-hold from multiple sources

Built-in conferencing

Built-in voicemail

Voicemail storage on compact flash

Additional industry-leading voicemail and unified communications applications

Compact design

Linux-based operating system

Full-featured WAN survivability within a networked system

Enables remote database programming

Offers web-based diagnostics

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Mitel 5000 Communications Platform OverviewPhone Support

IP Phones

– Mitel 5212 and 5224 IP Phones

– Mitel 5330 IP Phone

– Cordless handset and headset

– Mitel 5340 IP Phone

– Cordless handset and headset

– Mitel 8622 IP Phone

– Mitel 8662 IP Phone

– Mitel Gigabit Ethernet (GigE) Stand

Digital Phones

– Inter-Tel Model 8500

– Inter-Tel Model 8520

– Mitel Attendant Console

Wireless Phones

– Inter-Tel Model 8601

– Inter-Tel Model 8664

– Inter-Tel Model 8665

– Mitel Wireless LAN (WLAN) Stand

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Mitel 5000 Communications Platform OverviewDigital Expansion Interface (DEI)

The DEI compliments the 5000 CP and provides businesses with flexibility in deploying digital and analog solutions, complimenting full IP capability

The DEI offers:

– 1U rack mount form factor

– Three modular bays

– Supports up to three digital (or analog) phone modules (16 ports each)

Allows for the connection of up to 48 digital phones

Up to three DEI’s can be added to a Mitel CS-5200 while 4 DEI’s can added to Mitel CS-5400 and CS-5600, enabling you to deploy up to 192 digital phones per DEI

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What’s New in Release 3.1

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What’s New in Release 3.0Summary

Integration with Mitel Application Suite

Expanded DEI Capability

Persistent MOH (music on hold) and File-based Music Sources

Dual Filter Echo Cancellation (ECAN)

Additional Peripherals and Accessories

ISDN 2B Transfer and Volume 11 Support

Enhancements to BVM, Caller ID and VPIM support

O, A, and M enhancements

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Integration with Mitel Application Suite

Mitel Applications Suite (MAS) is a robust communications solution that unifies mission-critical applications required by small and medium sized businesses (SMBs) in an easy-to-use, cost-effective solution

Mitel Applications Suite simplifies communication while increasing productivity, enhancing customer service and reducing total cost of ownership (TCO). Mitel Applications Suite allows SMBs to unify their diverse workforce by bringing together their multiple locations

Mitel Applications Suite integrates seamlessly with the 5000 CP and delivers unified messaging, Speech Auto-Attendant, and sophisticated audio and web conferencing

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Summary

Ideally suited for today's business-conscious SMBs

Supports a wide variety of productivity and business process applications

Hybrid platform that is easy and cost-effective to deploy in converged networks

5000 CP delivers

Simplicity – Technology Leadership – Customer Focused

Thank you