Mitchell Fox
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Mitchell Fox 69 Dumbrills Close, Burgess Hill, RH15 8RU 01444 245245 • 07835222093 • [email protected] Personal statement I am a professional, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I possess excellent communication skills and I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work very well under pressure and I have the sales experience to handle customer complaints and solving problematic situations. I like to think of myself as a people person which makes me incredibly adaptable and versatile in any given circumstance. Key Skills Employment History Muller UK & Ireland - Product Assistant/Delivery Driver (Full Time Contract) (March 2016 – July 2016) Achievements and responsibilities: Checking and rotating stock ensuring date order. Counting stock, ensuring amounts match the database Accepting deliveries and putting stock away. Ensuring safe delivery of milk and Milk&More products to customer/clients Driving a Milk&More transit van/vehicle Delivering and collecting from main Muller/Milk&More depos Ensuring the depo is clean and risk/hazard free for health and safety of employees Free CV template by reed.co.uk Ability to learn new skills quickly and accurately Creative problem solver Faster than average typing speed Flexible Works well under pressure Pleasant demeanour Approachable Deals effectively with a wide variety of people Handles conflict successfully Ability to work effectively in a team environment Great communication skills Proficient in Microsoft Excel, Office etc. Professional phone etiquette
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Mitchell Fox
69 Dumbrills Close, Burgess Hill, RH15 8RU01444 245245 • 07835222093 • [email protected]
Personal statement
I am a professional, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I possess excellent communication skills and I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work very well under pressure and I have the sales experience to handle customer complaints and solving problematic situations. I like to think of myself as a people person which makes me incredibly adaptable and versatile in any given circumstance.
Key Skills
Employment History
Muller UK & Ireland - Product Assistant/Delivery Driver (Full Time Contract)(March 2016 – July 2016)
Achievements and responsibilities:
Checking and rotating stock ensuring date order. Counting stock, ensuring amounts match the database Accepting deliveries and putting stock away. Ensuring safe delivery of milk and Milk&More products to customer/clients Driving a Milk&More transit van/vehicle Delivering and collecting from main Muller/Milk&More depos Ensuring the depo is clean and risk/hazard free for health and safety of employees Using Mullers system via PC Taking and accepting phonecalls from customers and other business’s from the depot and
dealing with and resolving customer queries to ensure a positive and good customer journey. Picking and packing Covering milk rounds when employees are off for whatever reason
Man & Van Removals – Removal & Van driver (0 Hour Contract)(September 2015 – Present Off & On When Available)
Achievements and responsibilities:
Driving a second van when needed. Greeting customers
Free CV template by reed.co.uk
Ability to learn new skills quickly and accurately
Creative problem solver Faster than average typing speed Flexible Works well under pressure Pleasant demeanour Approachable
Deals effectively with a wide variety of people Handles conflict successfully Ability to work effectively in a team
environment Great communication skills Proficient in Microsoft Excel, Office etc. Professional phone etiquette Adaptable & Professional
Ensuring safe transportation of customers property. Strategically packing van in order to guarantee ample space. Heavy lifting adhering to health and safety.
BDM Voice Telemarketing – 0 Hour Contract(September 2015 – Present Off & On When Available)
Achievements and responsibilities:
Emailing dealerships, data cleanse, booking appointments Contact customers, introducing company products and services Book appointments for car dealerships for customers to test drive new cars from BMW,
Audi, Mini, Nissan, Mercedes, Citroen, Honda Monitor customer satisfaction against expected benchmarks. Ensure meeting appointment targets and KPI's within set time periods. Enter data promptly and efficiently with 100% accuracy.
Domestic & General Services PLC, Brighton – Full Time Contract(August 2012 – July 2015)
Achievements and responsibilities:
Worked on various different Data Sets & Campaigns Using various different databases and systems such as; Davox, AS400, Genio & Cordiant Underwent training for regulated insurance and went on to sell insurance for Sky TV (Sky
Protect) on behalf of D&G Insurance PLC Underwent training for many different datasets and campaigns Sold warranties on behalf of D&G Services maintaining the highest level of customer
service Helped agents new to the business in the form of coachng Underwent legislation and regulation training Underwent FCA & PRA training (Financial Conduct Authority) (Prudential Regulation
Authority) Accepted inbound calls from customers and dealt with queries to ensure a hassle free
customer journey Ensured all KPI’s and Sales Targets where met.
Education
Central Sussex College, Burgess Hill (September 2010 – July 2012)
NVQ Level 2 in Plumbing & Heating Edexcel Level 1 BTEC Introductory Certificate in Construction (Distinction) Entry Level Award in Functional Skills (Mathematics Level 3) Entry Level Award in Functional Skills (English Level 3) Health & Safety
Oakmeeds Community College (School) – Burgess Hill(September 2004 – 2009)
Achieved 6 GCSE’s at grades D-B English – B Maths – C Science – C
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Work Experience
Plumbing (Checkatrade)2012 – 2012)
Fitting baths Fitting Basins Replacing urinals (Commercial) Guttering & Waste Radiator fitting
Hobbies & Interests
I am someone who enjoys being around people, very much a sociable individual so like spending my spare time with friends and family, an avid listener of various different genres of music, I also like to think of myself as a car enthusiast as I have a big interest in cars and have done since I was younger.In my spare time I like to pass the time by spending time with my daughter, playing around with cars at a workshop which a friend of mine owns I also like to attend music festivals.
References
Miss Debbie Jackson (Line manager sales)Domestic and General 1 Queen Square House
Brighton07872901041
Mr Scott Austin Plumbing (Tutor)Central Sussex CollegeBurgess Hill Campus
West Sussex(01444) 242751
Additional references available upon request.
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