MIS for Rawish

8/3/2019 MIS for Rawish

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DESIGNING MISFOR

ASKARI

BANK

SUBMITTEDTO MAAM AMMARA

SUBMITTEDBY: BILAL WASEEM, FAWAD AHMAD, RAWISH KHALID


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ACKNOWLEDGEMENT

We have taken efforts in this project. However, it would not have been possible

without the kind support and help of many individuals and organizations. We would

like to extend our sincere thanks to all of them. We are highly indebted to Maam

Ammara for their guidance and constant supervision as well as for providing

necessary information regarding the project & also for their support in completing

the project.


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EXECUTIVE SUMMARY

Time is the basic need of every task, and achievement of tasks is the goals

of an organization. To utilize the time properly, it can only be done by

minimizing the time conserved in processing, recording, analyzing and

making some useful decisions in accordance to achieve the goals. And now,

Management Information System is helping every organization in this way. Inthis report, we have mentioned all the methods to design MIS, its

implementation, working, benefits and its drawbacks for Askari Bank Ltd.

This report tells and also helps to understand and design a Management

Information System for a bank.


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INTRODUCTION

BRIEF HISTORY

Askari Commercial Bank Ltd. (ACBL) was incorporated in Pakistan on October

09, 1991, ACBL commenced its operations in April 1992, as a public limited

company, and has since expanded into a nation-wide presence of more than

50 branches, handled by the human capital of more than 1600 employees

and has lowest turnover in Pakistani Banking Sector. The Bank is listed on

the Karachi, Lahore & Islamabad stock exchanges and the initial public

offering was oversubscribed by 16 times. ACBL is principally engaged in the

business of banking as defined in the Banking Companies Ordinance,

1962.As at December 31, 2002, the Bank had total assets of PKR 70.313

billion, with over 250,000 banking customers. ACBL has a Correspondent

Bank Network in more than 95 countries with about 167 banks. ACBL is the

only bank with its operational Head Office in the twin cities of Rawalpindi-Islamabad, which have relatively limited opportunities as compared to

Karachi and Lahore

AWARDSAND ACHIEVEMENTS

ACBL has recognition of achieving the following firsts in Pakistani banking;

First Pakistani Bank to offer on-line real-time banking on a countrywide basis.

First Bank with a nation-wide ATM network.

First Bank to offer Internet Banking services.

First Bank to offer e-Commerce solutions.


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Different institutions and magazines have also awarded them at different

occasions, some are;

The Best Bank in Pakistan by the Global Finance magazine for the

years 2001 & 2002.

Best Consumer Internet Bank award for Pakistan by Global Finance

for the year 2000.

Best Presented Annual Accounts awards for 2000 and 2001 from the

Institute of Chartered

Accountants of Pakistan and the Institute of Cost and Management Accounts

of Pakistan, Prizes from the South Asian Federation of Accountants for The

best Presented Annual Accounts for the financial sector, in the SAARC

region

BRANCH NETWORK

The system of Regional and Area offices has been introduced since 1999 for

effective supervision and control of branches. The Bank's branch network

has been divided into 4regions

North Region Central Region

South Region West Region.

Under this system the Regional heads have the primary responsibility for

business development, profitability, productivity, operational efficiency and

credit Quality

PRODUCTSANDSERVICES

Consumer banking

ASK 4 CAR

ASKCARD (Askari debit card)

Master card

Mortgage finance


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Personal finance

Islamic banking

Declared weight ages

Deposit schemes

Home Musharakah

Ijarah Bi Sayyarah

Profit rates

Branch banking

Deposit multiplier account

Investment certificates

Mahana bachat account

Paishgi munafa account

Roshan mustaqbil deposit

Rupee traveler cheques

Value plus deposits

Agriculture banking

Kissan aabpashi finance

Kissan evergreen finance

Kissan farm mechanization finance

Kissan tractor finance

Kissan livestock development finance

Corporate & investment banking

Bill discounting

Export financing

Fund transfers/remittances Letters of credit

Letters of guarantee

Receivable discounting

Structured trade finance facilities

Term loans


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Working capital facilities

Alternate Delivery Channels

ATM

Call center

I-Net banking

The need for building MIS at the corporate level has increased considerably duringthe last few years because of the following reasons :

customers lock-in and competitors lock out

Asset Liability Management (ALM) guidelines for banks

Need for timely submission of Balance Sheets and Profit & Loss Accounts

Need for Inter-Branch Reconciliation of Accounts within a definite time frame

Need to undertake risk management strategies and for this purpose build upappropriate sets of data and market intelligence reports.


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DEPARTMENTSOF BANK

I. PAYROLL TPSIn Askari bank payroll TPS is to be designed to get information and record of

the employ and then to calculate his/her annual earning. It get information aboutthe employee from the employees department and from general ledger andsend it to payroll TPS from where it links that information with the previousrecord and prepare a report which is forwarded to management. Managementtakes notice the LN record of the employees efficiency to work and maydeclare added bonus or other incentive. This report is checked and approved bythe branch manager after which check is issued to the employee. And when thatcheck is cashed, the record is updated in the general ledger as well as themaster payroll (HUB).


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II. INFORMATIONAND TECHNOLOGYDEPARTMENTInformation System Department lays down the scientific plans and

mechanism as well as all that is related to information technology in the Bankand its departments. This includes following-up the maintenance and upgradingof the systems and procedures pertaining to information technology as well assupervising the upgrading of all the systems for the administrative and financialworks and the communication network in line with state-of-the-art technologies.

The Department carries out the following tasks:

Applications Development:

Applications Development Section is responsible for preparing development plansfor the information systems and studying requirements of the Bank's Management.It also outlines the technical standards pertaining to developing databases andsystems.

The Section is also responsible for conducting technical studies and laying down thecriteria for the systems which the Bank desires to utilize.

Network & Security:

Network and Security Section supervises the telecommunications lines network andinternet services, arranges for their operation in an efficient manner, handles anyproblems occurring to the service, follows up the repair of faults in the network andset up a security system to protect the telecommunications systems and networks.

Payroll

TPS

Management

Reports

Check

passes

by

Manager

Check

issued to

Employe

e

Payroll

Master File

General

Ledger

EmployeesData

GeneralLedger


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Operations & Technical Support:

This Section is concerned with supervising the operation and maintenance of thecomputers existing in the Bank and deciding on the technical specificationsappropriate therefor.

The Section also undertakes the responsibility of supervising the backup process of

data from the various databases periodically in accordance with the applicablemodels. It also follows-up the maintenance contracts technical-wise (theperformance and efficiency level of the companies entrusted with maintenanceworks) and coordinates with the Bank's concerned authorities.

This Department also plays vital role in providing online services to customerswhich is very important in the current era where competition is at its peak. we candevelop a system for our bank that will help to retain our customers.

III. CUSTOMER IDENTIFICATION

In Askari bank there is their own information management named softwareVirses is working which is connected to NADRA. So if any new client wants toopen an account in the bank the system automatically send a request to NADRAto check and verify the customer ID number. Which helps the management toidentify whether he/she is using his original ID card or not.

Input

(IDs)Virses

Management

NADRA (customer

identification)


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IV. ONLINECOMPLAINSComplains are collected from the customers online and then forwarded to the

customer service TPS and they provide all the collected data to the identificationdepartment. They identify the problem constraints and forward those problemsto the concerned department as all the procedure is shown down.

V. ATM CARDSPurpose: Easy with draw of cash.

Input: Give bio data, income summary, company name, NIC.

Process: NIC no. and bio data send to virses which directly linked to NADRA.If information is correct then it is forward to customer service center.

Output: Issue of credit card.

Customer

QueriesCustomer

Service TPS

Identify

Problem

Send to

concerned

department


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RECOMMENDATIONS

For proper implementation of a system, there is a need to understandthe proper relationship between MIS and TPS.MIS reports and summarizesthe organizations basic operations and these reports come from the basictransition processing systems. In case of our organization the TPSs of ATMCards, Payroll and Customer identification etc. provide the basic information

ApplicationIdentificatio

n

Virses

Customer

service TPS

New A/C

Opening

ATM

IssuedA/C

Department


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about the organizations activities. These activities are then summarized inthe form of reports for the manager so that they can check whether the firmis working properly or not. If there are some flaws then they take controlmeasures to fix those flaws.

DRAWBACKS:

With the increase in the technology, the bank should made itsInformation System up-to-date for providing best services totheir customers and attracting more customers and increasing itsproductivity.

The security of these systems should be made.

Credit cards system should be improved providing the uniquefacilities to their customers which the other banks has not yetintroduced

MIS for Rawish

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