Ministry of Public Sector Development

Public Sector Development Program

2005-2009

“Better Government Delivering

Better Result “

Social development

Economic development

Political development

Security & Justice

National Goals

Public Sector Development

Improving the machinery to deliver the National goals

Jordan’s 10-year goals and programmes

Public Sector Development & National Goals

Too Much Emphasis on processes and not enough on results.

Resources not allocated against strategic results.

Ministers involved in operational matters , leaving insufficient time for

policy and strategy.

Over – centralized decision – making , which undermines accountability at lower level .

Lack of Human Resources planning and Development

Challenges Facing Public sector

More effective mechanisms to make and Coordinate strategic policy decisions .

Need to ensure that achieving results take priority over processes .

Need to streamline rationalize government institutions and ensure they focusing on government's core functions .

Need for more efficient and effective management of resources both financial and human to ensure they are adequate and allocated in line with strategic objectives

Components

Of

Public

Sector

Development

Program

(PSDP)

Institutional Streamlining

Financial Management

Service Delivery Improvement

Human Resource Management and Development

Program Management

Communication and Public Awareness

Government Performance Management

Policy and Decision – Making

Institutional

setup

for

implementing

Public

Sector

Development

Program

(PSDP)

Public Sector Development Ministerial Committee To play a supervisory role, monitoring the implementation of the program, managing public policies

Ministry of Public Sector Development Leading a Sustainable Public Sector Development (PSD) Program

and coordinating initiatives with concerned parties. The ministry is charged to implementing the following components of the (PSDP):

• service delivery improvement.• Institutional streamlining • Human Resource Management and development .• Program Management .• Communication and public Awareness

Government Performance Directorate (GPD) Established at Prime Ministry for the purpose of implementing the” Government Performance Management “ component of the (PSDP )

Prime Ministry is responsible for implementing the “ Policy and Decision- Making “ component of the (PSDP )

Streamline & strengthen the Prime Ministry

Reduce the administrative burden on PM & CoM

Top management Development Programme

Objectives Strategies

Ministries

Enhanced policy-development & performance management capacity

Policies & programmes linked to National objectives

PM & Council of Ministers

More time and enhanced support for strategic policy decision-making & performance management

Policy & decision-making

Objective

Service Delivery Improvement (SDI) Component

Principles

Achieving more competent and sufficient governmental Services in the public sector by providing ministries and Public institutions with:

Approaches and tools for service delivery improvement.

Necessary training for development teams within these

ministries and governmental institutions .

Consultative and technical support in general.

Enacting the “focus on citizens' service” principle as

the main tool to review the services and the method of

providing them.

Continuous improvement assuming that governmental

services are offered to meet citizens' and other

beneficiaries' needs.

Providing technical and financial support to the

different public institutions.

Spreading best Practices among ministries and

governmental institutions .

Reinforcing the concept of “services

excellence“ among Ministries and

Governmental

institutions.

objectives

Challenge Fund

Institutional Streamlining Component

Streamlining Rational

Large and Divergent Governmental Organization Structure

Duties and Responsibilities of Government are not focused on Governmental core Functions . No Distinction between Policy Making and Executing Functions.

No Principles or mechanisms that regulate the establishment of

any new governmental institution

Streamlining

Principles

Separate operational functions to support shift to ‘management for results’

Establish manageable spans of control

Strengthen policy functions

Create a top management structure

Establish clear reporting lines; eliminate overlaps and duplication

Build on what we already have

Doing away with redundant , contradictory and unnecessary procedures

Design the structure around core functions

Objective

• HR planning and development• Aligning HR needs with strategic objectives• Training and development

Employees with the right skills in the right positions to perform key functions

• Setting the legal and organizational frame work for effective HR policies

• Setting the methodologies of HR management and development

• Building Capacity of HR of public Sector

Human Resource Management and development

Challenges

Strategies

Raising Public Awareness on the program among Ministries and Public Institutions and other stakeholders such as:

Jordanian public, donor agencies and media. Objectives

(PSD) Communication & Public Awareness Component

Strategies

Developing Internal and External Communication Strategies.

Awareness Workshops directed on both leadership and staff levels