Millennials In The Workplace In The... · Millennials or Generation Y. Born in an era of technology...
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Millennials In The Workplace Tips for managing your multi-generational workforce By Claudia St. John, president Affinity HR Group, LLC
Transcript of Millennials In The Workplace In The... · Millennials or Generation Y. Born in an era of technology...
Millennials In The WorkplaceTips for managing your multi-generational workforce
By Claudia St. John, president
Affinity HR Group, LLC
Traditionals – Born 1922 to 1945
Baby Boomers – Born 1946 – 1964
Generation X – Born 1965 to 1980
Millennials – Born 1981 to 1994
Before you can know someone……You must know yourself
Seek consistency/conformity
Logical
Disciplined
Command & control mgt. style
Defined sense of right & wrong
Loyalty & respect for authority
Past oriented
View history as way to plan for future
Attributes of Traditionals
Goal-orientedEmphasize team buildingCommunity involvementFocus on individual choiceSeek collaborative decision makingSelf-actualizingAdaptive to diverse workplaceAvoid conflict
Attributes of Baby Boomers
Adaptability
High-quality end results
Productivity
Work-Life Balance
Flexible work hours/job sharing
Autonomy
Comfortable with authority but not impressed with titles
Technically competent
Attributes of Gen X
Millennials or Generation Y
Born in an era of technology & social media
Real-time media and communication drive expectation for immediacy
Raised in nurturing & protected environs
Provided feedback throughout education
Self-expression celebrated
Close relationship with parents
Less trusting of employment stability
Gen Y - Who are they?
Team-oriented
Able to multi-task
Optimistic
Tenacious
Tech Savvy
Driven to learn and grow
Care about their world and believe they can change it
Will change our world
Gen Y Strengths
What you might not know!
What you might not know!
MetLife 10 annual study of employee benefits trends
What you might not know!
MetLife 10 annual study of employee benefits trends
Millennials seek feedback and recognition for their contributions
Challenge: Managers are not skilled at providing feedback or giving the big picture
Solution: Provide ongoing feedback and be transparent about how each worker’s responsibilities contribute to project/goals.
Solution: Give formal evaluations – particularly in the early going.
They Are Needy!
They Are Entitled!Millennials question formality. Judge more on outcomes than titles.
Technology drives desire for flexibility.
Challenge: “Because it’s always been that way,” and, “Because I said so” have no weight.
Solution: Listen to their concerns. They may be right! If not, be transparent about why they are incorrect.
Solution: Flexibility and access to technology will make Gen Y more productive and happy
They are Disloyal!• Millennials are the most mobile generation in the workplace.
• Challenge: Despite their youth, they want to feel valued and recognized for their achievements. “Paying your dues” does not fly
• Solution: Gen Y want to feel valued and needed – this is more important than being promoted
• Solution: Look for opportunities to train and develop Gen Y workers. It will add to loyalty
• Give Gen Y workers face time and teach them how to communicate with Gen X, BB & Traditionals
Provide supervision & structure
Provide guidance on “people” issues
Provide feedback (formal & informal)
Give them the big picture
Make them feel needed and wanted
Understand their unique needs
Give opportunities to give back to community/world
What YOU can do to manage Gen Y
Claudia St. John
Affinity HR Group
www.AffinityHRgroup.com
877-660-6400
Questions?
