Only quality Miele appliances come with quality ‘get to know me’ time.

It’s true... purchase Miele appliances, and a Miele Consultant can spend time with you in your home, explaining all their features and benefits.

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9 Miele Concierge Service

Miele Concierge Service – Terms and Conditions

1.1 Miele Concierge Service (“MCS”) is a personalised Miele appliance service offer. MCS affords the purchaser an

extensive, in-home, product advice session on the functions and optimum use of their Miele appliance(s) conducted

by a Miele Consultant. Session time is between 60 - 90 minutes.

1.2 The advice session on your Miele appliances provides the following benefits:

Personal advice – We explain specific features and give you advice on maintenance and operation.

Programming of your favourite functions – We program your appliances to suit your personal needs.

Tips & tricks for perfect results – We show you how you can achieve the best results and give you valuable tips

to ensure that you can enjoy your appliances.

Demonstration of CareCollection and online shop ordering – We demonstrate the Miele CareCollection products

and the Miele online shop ordering process.

2. VALIDITY

2.1 MCS applies to Miele’s Gen6000 range of domestic appliances purchased by the customer and located in a single

dwelling (irrespective of the date of purchase).

2.2 A Miele oven must be purchased for a customer to be able to purchase the Miele Concierge Service (MCS).

2.3 Availability of MCS is dependent on the correct installation and operation of the appliance in accordance with

the installation and operating instructions that accompany each product.

2.4 MCS is only available in metropolitan Melbourne, Adelaide, Brisbane and Gold Coast. Miele may, at its sole

discretion, elect to offer MCS to a location beyond these metropolitan regions.

2.5 MCS is available Monday to Friday, 9am to 5pm and is subject to the availability of a Miele Consultant to attend

at a suitable time as agreed with the purchaser.

For full Terms and Conditions please visit Miele website at www.miele.com.au/Concierge

Miele Experience Centre Knoxfield1 Gilbert Park DriveKnoxfield VIC 3180

Miele Experience Centre South Melbourne206-210 Coventry StreetSouth Melbourne VIC 3205

Miele Experience Centre Adelaide83-85 Sir Donald Bradman DriveHilton SA 5033

Miele Experience Centre Brisbane 39 Harvey Street NorthEagle Farm QLD 4009

Miele Experience Centre Gold Coast Brickworks Centre 131 Ferry RoadSouthport QLD 4215

Telephone: 1300 4 MIELE (1300 464 353)

www.miele.com.au

The Miele Concierge Service is currently available in Melbourne, Adelaide, Brisbane and Gold Coast.

Your Miele is a quality appliance. You have invested in the best.

Now invest in some quality time, with the best support and advice.

A Miele Concierge Service is a relaxed one-on-one consultation, conducted in the comfort of your

own home. A Miele specialist will work with you to be sure you have all the confidence you need

to get the most out of your beautiful new Miele appliances. And ensure they give you many years

of trouble-free service.

All your appliance features will be clearly explained and demonstrated and you will have plenty

of time to ask any questions you might have. Your consultant will give you all the tips you need for the

seamless operation and care of your appliances.

Miele Concierge ServiceDuration: Up to 90 minutes.

Cost: • $299 with the purchase of appliances including any Miele oven

• Complimentary service with appliance purchase over $30K

Location: Your home

Time: Monday - Friday: 9am to 5pm

To book: Please speak to your Miele Consultant at your local Miele Experience Centre

or your Miele authorised retailer. Telephone 1300 464 353.