Midwest Academy of Management - New Resistance-Commitment Paradigm
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the resistance- commitment paradigm Ron Koller (ChangeStudy.com ) Consultant & ABD from Capella U
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The following was presented at the 56th annual meeting of the Midwest Academy of Management in Milwaukee, WI, in October of 2013. Peter Sorensen and Therese Yaeger were the OD Track chairpersons.
Transcript of Midwest Academy of Management - New Resistance-Commitment Paradigm
Revisiting the resistance-
commitment paradigmRon Koller (ChangeStudy.com)
Consultant & ABD from Capella U
After the Change
During the
Change
Before theChange
ReadinessAssessment
ComplianceAudit
Current Change Evaluation Tools
Managers Like Simple
Resist Commitor
For a strategic change, my people will either …
Literature on both concepts
Empirical Research
Behavioral Support for Change Scale
Herscovitch & Meyer (2002)
Confession Time
Can’t survive without a 2 x 2 model
R2C & C2C Connection?
Questioning Linearity
Minimize Resistance (right?)
Resistance as Nonlinear
Commitment as Nonlinear
Morin et al. (2013)
Questioning Value Lens
Bovey & Hede (2001)
Inquiry Questions
1.Are R2C and C2C separate or integrated?
2.Will a nonlinear model fit an integrated R2C-C2C concept?
3.Can we examine with a lesser value lens?
Com
mitm
entR
esi
stance
Resi
stance
Research As The DriverC
om
mitm
ent
Aggressive
PositiveDeviance
Passive
Restraint
Obedience
Divergence Ownership
Over-commitment
Theory Re-cap
Empirical-Theory
If I can’t test the theory I’m describing, then all I’ve really
done is a nice literature review.
-- Megan Gerhardt (paraphrasing) on JLOS submissions
Quantify (less values lens)
“Quantitative research involves looking at amounts, or quantities, of one or more variables of interest”
Counting
Leedy & Ormrod (2010), p. 94
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What Can You Count?Objective Measures
(high-low)
Subjective Measures
(good-bad)
Questions
1.Are R2C and C2C separate or integrated?
2.Will a nonlinear model fit an integrated R2C-C2C concept?
3.Can we examine with a lesser value lens?
Search for x-axis & y-axis
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Non-evaluative constructs
Energy How much energy do you have for this change? (intensity/magnitude)
• Optimize versus maximize
• Researchers: Bruch et al. (2013), Welbourne et al.
ComplianceTo what degree are you complying with the standard?• Longer-term (v.
Cialdini s-t)• Encompasses
constructive and destructive deviance (Jetten, 2013; Pratt, 2013)
Low
HighLow High
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Change Assessment Model
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Implementation Snapshots
NOTActualData
Hypothesisillustration
And lastly …1. Looking for 1 organization (500+)
implementing a strategic change in the fall of ‘13 or Jan of ‘14 to run the 19 question valid assessment for the dissertation (all but IRB stamped).
2. Looking for multiple organizations to participate in the development of the energy and compliance scales.
3. Please email your thoughts/feedback to me at [email protected] or see more information at www.ChangeStudy.com.
