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MIDCOAST FEDERAL CREDIT UNIONQUARTERLY NEWSLETTER WINTER 2015

10 Year Mortgage Special

Midcoast kicking off 2015 with New Website and Social Media!Your Credit Union will be kicking off the New Year in style with a completely redesigned website and entry into social media. The new website has been under construction for the better part of 2014 and will have greatly enhanced design, functionality and stability. The new midcoastfcu.me will integrate the Credit Union’s brand identity in a responsive design platform that will adjust to best fit the viewer’s device. This will optimize the website for the myriad of desktop computers, tablets and smart phones in use today. Educational information and tools will take center stage on the new site, as a number of financially focused questions on the homepage will lead viewers into the financial literacy content.

In addition, the site will also feature fifteen different calculator tools to solve life’s finan-cial challenges. If you are unsure as to the

How can I improve my credit score? further my education?

How can I protect my identity?

Should I rent, buy or build?

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© 2014 Midcoast Federal Credit Union.

All Rights Reserved.

ROUTING #: 211287476NMLS #: 415389

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No gimmicks. Just easy breezy Coast Checking!

The new Midcoast website home page design.continued on page 2

“ These social media channels will allow us to share many of the positive stories from our activities in the community and insights on the economy and local business climate, in a more immediate manner.”

– Lori Saucier SVP Marketing/IT

1. The Annual Percentage Rate is the Credit Union’s standard rate effective January 1, 2015 with no points and may be subject to change. The rate may vary depending on each individual’s credit history and underwriting factors.

2. A loan amount of $100,000 for 10 years would have an APR of 3.175% and a monthly principal and interest payment of $965.15. Payments do not include amounts for taxes and insurance premiums and the actual payment obligation will be greater.

3. Includes appraisal, credit report, title search and processing fees. Additional closing costs may include prepaid interest, initial escrow deposits and mortgage insurance. Lenders Title Insurance is required for loan amounts over $100,000 and additional charges will apply. A nonrefundable deposit of $375 is required from all applicants who continue their applications following receipt of the Good Faith Estimate. This deposit will be credited toward the basic closing costs of $499.

All rates, terms and conditions are subject to change at any time without notice. Rates listed are for first lien mortgages on owner-occupied, single-family, detached primary residences only. Loan to value (LTV) not to exceed 80%. Subject to credit approval. Other restrictions may apply. Offer available 01/01/2015 – 03/31/2015.

FEATURING: 2.99% Note Rate /

3.175% APR1

10 Year Fixed Rate Mortgage2

$499 Basic Closing Costs3

Local Servicing

Hurry! Offer Ends 3/31/2015!

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Ok kids (and parents), sadly we must report that our good friend Monty Moose has decided to hang up his antlers and head to Florida to enjoy his golden years. But fear not, Sprout and Thrive, our new youth accounts are on the scene and ready to help you succeed with your money! Sprout represents the 11 & under crowd and will help guide them with a Clink, Clink money activity book, birthday surprises, and the ability to set up special accounts to achieve savings goals. In addition, we will equip them with an ATM/Debit card for cash access and eServices to keep in touch with their money. For the teens (ages 12-17), Thrive Savings and

Thrive Debit will lead them to even greater financial success. Our new Thrive Debit account is a “checkless” checking account designed for 15-17 year olds, that allows them “point of sale” debit card use up to a maximum of $250 per day. Thrive Debit account holders will also have access to Mobile Check Deposit. We are committed to engaging our younger members in an online and mobile environment. Rest assured that there are safe guards in place for financial missteps (aka teaching moments), all with parental consent and control. Get your new Sprout or Thrive youth account today!

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type of account you may need, the new site will have an Account Chooser tool to help guide you to the best solution.

The site will also expand the Credit Union’s ability to communicate efficiently with our members in a variety of ways. A live chat feature will be available during business hours. Members will also have the ability to sign up to receive email communication on new products, promotions, security notifi-cations and emergency alerts. The website will also display content from our recent entry into social media. Now members are able to like us on Facebook and follow us on both LinkedIn and Twitter. These social media channels will allow us to share many of the positive stories from our activities in the

community and insights on the economy and local business climate, in a more immediate manner. Lastly, the new website will be supported by a new hosting provider that will enhance site security and reliability. So the next time you visit midcoastfcu.me, don’t be surprised by our new look. We invite you to stay awhile and explore all that the new site and your Credit Union has to offer. In addition, be sure to engage us via Facebook, LinkedIn and Twitter for a more connected member experience!

New Website and Social Media!continued from page 1

Now Available: Sprout & Thrive Youth Accounts

IT’S A WIN! WIN! WIN!Our FB Win, Win, Win Sweepstakes was a Hit!Thank you to everyone who entered our Facebook sweepstakes which launched our new FB page! Over 160 people entered for a chance to win $250 and also selected a local organization to receive up to $500 this holiday season. Congratulations to our winners:$250 Bryan F., Brunswick $250 Help Yourself Shelf Food Pantry

(Bryan’s selection) $250 Midcoast Hunger Prevention Program

(Most selected organization) Like us on Facebook today to learn about future promotions!

Please join us for our

2014 Year in ReviewRefreshments & Door Prizes

Wednesday, March 18th, 2015 5:30 pmBath Area Senior Activity Center,

45 Floral Street, Bath

Nominating CommitteeThe Board of Directors appointed the following individuals to serve as the Nominating Committee for the 59th Annual Meeting: Lori Saucier, Chair, Michelle Rouleau and Mara Pennell.

Nomination QualificationsAll candidates must possess the following quali-fications:

• Must be a Member in good standing of Midcoast FCU

• Must be honest, unselfish and act in the best interest of the Membership as a whole.

• Must be able to attend regularly scheduled monthly meetings and maintain adequate understanding of Credit Union financial state-ments.

• Must not have been convicted of any criminal offense involving dishonesty or a breach of fiduciary duty.

• Candidates may be required to complete certain minimum educational courses required by our regulatory agency.

Procedures for Nominations by Petition

Interested members not nominated by the Nominating Committee may seek election to the credit union’s Board by submitting a petition. Qualified nominees by petition must provide to the Credit Union:

• A signed statement that they are agreeable to nomination and are willing to serve if elected

• A petition signed by a minimum of 1% of the Membership (151 signatures)

• A biographical summary including your full legal name, original date of Credit Union membership, current occupation, educational background, and current/past volunteer experience

Nominations by petition must be received by the Secretary of the credit union by February 6th, 2015 at 831 Middle Street, Bath, ME 04530.

Election ProceduresSince there is at least one nominee for each open seat, nominations will not be accepted from the floor. The election will not be held by ballot unless the number of nominees exceeds the number of open seats.

59th Annual Meeting NoticeBoard of Director Nominees

The Committee has nominated the following individuals to serve on the Credit Union’s Board of Directors. Each of these individuals have been contacted, agreed to have their names placed in nomination and to serve as volunteer directors for three year terms to expire in 2018.

Nominees and Biographical Information

Joseph R. GervaisAppointed to the Board in 2013 to replace Gail Richardson, elected in 2014 to serve remaining term to expire in 2015.Date of Membership: 2013Current Occupation: President/CEO of Midcoast Federal Credit Union.Educational Background: B.A. in Economics from Boston College.Current/Past Volunteer Efforts: Governmental Affairs Committee Member of the Maine Credit Union League, Past Treasurer and Board Member of Portland Independent Business and Commu-nity Alliance, Past Board Member of Tricorp Federal Credit Union.

Richard J. HartAppointed to the Board in 2014 to replace Roberta Banks, appointment to expire in 2015.Date of Membership: 2014Current Occupation: Semi-Retired, Owner of Tax Wise Financial Services, LLC in Bath, Maine.Educational Background: B.S. in Business Management from New Hampshire College (NKA Southern New Hampshire University).Current/Past Volunteer Efforts: Past Board Member/Chair of the Finance Committee of the Plant Memorial Home, Active Member of the Knights of Columbus and Past Member of the Morse High School Sports Boosters.

Joanne KrollAppointed to the Board in 2013 to replace Austin Treworgy, elected in 2014 to serve remaining term to expire in 2015.Date of Membership: 2007Current Occupation: Maine Department of Labor Administrative Hearing Officer, Owner of the Village Store in Nobleboro.Educational Background: J.D. from Franklin Pierce Law Center, B.S. in Microbiology from Michigan State University.Current/Past Volunteer Efforts: Court Appointed Counsel Network for criminal and child protective matters.

Attention Kids!Bring us your Moose Bucks!Monty Moose needs all of his dollars for retirement, so bring in your Moose Bucks by March 31, 2015 for a special gift from Sprout!

1. All applications are subject to approval. The annual percentage rate is fixed and can be as low as 10.99% APR and no greater than 17.99% APR, effective 07/01/2014. Your actual rate will be determined by credit qualifications and disclosed when the account is opened. Terms and conditions subject to change.2. All applications are subject to approval. The Annual Percentage Rate may vary and is based on the Margin determined by your credit qualifications. The Margin is added to the prime rate published in The Wall Street Journal on the 25th day of each month; or if no rate is published on that day, the immediately preceding published rate (the “Index”). Your rate may change (increase or decrease) effective on the 1st day of each billing period when the Index changes. Interest rates as low as 8.99% APR and not greater than 17.99% APR, effective 07/01/2014. The PERKS Reward Card has a $25 annual fee. Program rewards are provided by ScoreCard®. Terms and conditions are located at ScoreCardRewards.com. Terms and conditions subject to change.

Apply Now for the Credit Card of your choice!

Enjoy the PERKS2

of rewards points with every purchase!

Get back to BASICS,1 the card with a Low Fixed Rate & No Annual Fee.

BASICS

PERKS

Achieve a higher return with our new Peak Money Market Account powered with Check Writing!1

0.25%APY2

On balances$2,500.00 - $25,000.00

0.35%APY2

On balances$25,000.00 -$50,000.00

0.45%APY2

On balances$50,000.01+

1. Up to six (6) preauthorized, automatic, telephone transfers, or transfers made by check or draft may be made from these accounts to another of yours or to a third party in any month. 2. APY is Annual Percentage Yield as calculated using the daily balance method. A $2,500 minimum deposit is required to open an account and is the minimum daily balance you must maintain to avoid a $5.00 monthly service fee and to earn the applicable annual percentage yield.

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by Joseph Gervais, President/CEO joeg@midcoastfcu.me

Whew! 2014 was a flurry of activity at your Credit Union and I am proud of our achievements in enhancing our value to you, our members. You responded well to our new loan products which fueled over 13% loan growth for the year. Particularly well-received was our HeLOCK, a new fixed rate home equity line of credit, our new Private Education Loan for aspiring college students, and our new Perks and Basics VISA credit card program. We expanded our call center to ensure that you receive live phone assistance and I am pleased to report we were successful 96% of the time. We deepened our commit-ment to employee training to ensure that you receive high quality service when engaging us. We invested in technology to allow you to make deposits from your smart devices and to

HolidaysAll offices will be closed in observance of the following holidays:

Martin Luther King, Jr. Day Monday, January 19th

Presidents’ Day Monday, February 16th

Patriot’s Day Monday, April 20th

Dispatches from our Community Relations Outreach Committee.$2500 donated to the Maine Credit Unions Ending Hunger Campaign. 808 lbs of food collected during our 2014 Food Drives. 278 toys collected for Toys for Tots.

Animal Shelter DriveFebruary 2nd - 28thAll offices are collecting food and supplies to support our local animal shelters.

Concern for Community

Lobby and Drive-Up HoursMonday, Tuesday, Thursday, Friday: 8:00am–4:30pmWednesdays: 9:00am–4:30pmSaturday: 9:00am–12:00pm

Contact Us midcoastfcu.me info@ midcoastfcu.me

Toll Free 1-877-964-3262 (1-877-9Midcoast)

Locations | Hours | Contact

Locations Bath, ME831 Middle St. (207) 443-5531

Brunswick, ME6 Station Ave.(207) 729-8737

Edgecomb, ME41 Route One(207) 882-7919

Thomaston, ME209 New County Rd.(207) 594-7775

Newsletter Editor: Lori Saucier

2014: A Whirlwind Year in Reviewensure that your financial data remains secure. In addition, we made great headway in giving the Credit Union a fresh look and new brand identity.

As this newsletter suggests, we have much more planned in the coming year. We will continue to strive to fulfill our mission of “empowering member and community success through finan-cial education, technology and service excel-lence”. None of this forward progress could have been realized without the fantastic group of dedicated employees here at the Credit Union and I thank them for their daily efforts. In addition, special thanks to our volunteer Board of Directors and Supervisory Committee for their leadership and support. Ultimately, the Credit Union’s success is a reflection of those we serve. I thank you for your continued membership and use of our products and services. Onward and upward in 2015!

Notice Regarding non-Visa PINLess Debit Card Transactions We allow non-Visa debit transac-tion processing. This means you may use your Visa® Check Card on a PIN-Debit Network* (a non-Visa network) without using a PIN to authenticate your transactions.

The non-Visa debit network for which such transactions are allowed is Accel®.

Examples of the types of actions that you may be required to make to initiate a Visa transac-tion on your Visa Check Card include signing a receipt, providing a debit card number over the phone or via the Internet, or swiping the debit card through a point-of-sale terminal.

Examples of the types of actions you may be required to make to initiate a transaction on a PIN-Debit Network include initiating a payment directly with the biller (possibly via telephone, Internet, or kiosk locations), responding to a logo displayed at a payment site and choosing

to direct payment through that network, and having your identity verified using known infor-mation derived from an existing relationship with you instead of through the use of a PIN.

Please be advised that the terms and conditions of your agreement with us relating to Visa debit transactions do not apply to non-Visa debit transactions. For example, the additional limits on liability (sometimes referred to as Visa’s zero-liability program) and the streamlined error resolution procedures offered on Visa debit card transactions are not applicable to transactions processed on a PIN-Debit Network.

If you have any questions about non-Visa debit transactions, please contact our office toll free at 1-877-964-3262. *Visa rules generally define PIN-Debit Network as a non-Visa debit network that typically authenticates transactions by use of a personal identification number (PIN) but that is not generally known for having a card program.

Annual Non-Visa PINLess Debit Card Transaction Notice