Mid Schoolteachers 0711
Transcript of Mid Schoolteachers 0711
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Universal Design inTransportationAaron Steinfeld
RERC on Accessible Public Transportation
PI & Co-Director, [email protected]
www.rercapt.org
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
RERC on Accessible Public TransportationCarnegieMellon
AaronSteinfeld
AnthonyTomasic
JohnZimmerman
YunHuang
EllenAyoob
SteveGardiner
MarynelVzquez
Jiseon(Daisy)Yoo
ChayaHiruncharoenvate
TaylorRaack
WillGoodale
RosalieTraficante
Manyclassprojectteamsand
student/staffalumni
UniversityatBuffalo
EdSteinfeld
JordanaMaisel
VictorPaquet
JamesLenker
HeamchandSubryan
DaniseLevine
CliveDSouza
Uma Damle
Piyush Bareria
Rahul Aggarwal
Jonathan White
PortAuth.ofAlleghenyCo.
NiagaraFronUerTrans.Auth.
nitedSpinalAssociaUon
GilligCorporaUon
Grimshaw-ArchitectsAmericanSeaUng
Li-
ESPAProjectACTION
IBMResearchTokyo
RERConniversalDesignQoLTERC
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Accessible Transportation is Critical
Employment, independence, & social engagement More than half a million people with disabilities cannot leave their
homes because of transportation difficulties [1]
One-third of people with disabilities have inadequate access totransportation[2]
46% of people with disabilities, compared to 23% of people withoutdisabilities, reported feeling isolated from their communities [3]
Lack of transportation (29%) was only second to a lack of appropriatejobs being available (53%), as the most frequently cited reason forbeing discouraged from looking for work[4]
[1] Bureau of Transportation Statistics, U.S. Department of Transportation
[2] N.O.D. Harris Survey of Americans with Disabilities
[3] N.O.D. Harris Survey of Community Participation
[4] Loprest & Maag, 2001
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Good Transit is Universal Design
When done well, it serves a broad community
Intrinsic motivation to transition from paratransit to mainline service
Unfortunately, delivery of service and specific pieces still have issues
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Travel Chain
Using the
vehicle
Rider information systems
& the built environment
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Changing Vehicle Design (Buffalo)
Systematic review of stateof the art
Bus ramp slope testing Space and concept testing Bus design with industry
participation
Vehicle design tools &standards Leverage large-scale
anthropometric database
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Boarding & Space Requirements
Evidence base Targeted research on critical
issues
Example: Ramp slope Identify issues for
underrepresented groups
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Example Results: Entry Space
Foot clearance at fareboxis more critical than wheel
well clearance when
entering at front door
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Changing a System (Carnegie Mellon)
Scale & complexity
Impacts both ridersand agencies
External forces Congestion LivabilityAll politics is local
Quantity of transit
Information canmake an impact onpolicy
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Information Types
Planning trips
Trip planning Station wayfinding Streetscapes
Real-time
Arrival times Stop alerts
Policy & Planning
System changes Financing Data
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Information by Mobile Phone
Voice channel
Menu trees, numeric and speech Natural dialog (e.g., Lets Go! in
Pittsburgh)
SMS text channel
E.g., RouteShout, RoadifySome of these methods require
knowledge of the stops name
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Smartphone Apps
Trip planning and real-time arrival apps
Many options, usually specific to individual cities Often rebranded versions of a common base
application
OneBusAway: strong research component
WGBH/NCAM research results: Many of theseapps are not accessible even though funded by
agencies
Integration of geolocation data withinformation about accessible infrastructure
IBM Accessibility City Tag (ACT!): Identifiesaccessible buildings in Nettuno, Italy
Wheelmap: OpenStreetMap data specific toaccessibility
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Station Wayfinding
Static Maps
Color coding Perspective views using architectural rendering tools
Electronic infrastructure
Kiosks: touchscreens and tactile maps Talking Signs (IR beacons) Good for stations with dense demand
Wifi localization on smartphones
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Infrastructure Based Dynamic Information
Dynamic message boards,
flatscreens, etc
Timely information
More than one screen of information
More data Ads
Alerts, outages
Multiple languages, non-textinformation
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Policy & Planning
Engaging public for input on policy and planning
Twitter, Facebook, and Web 2.0 Project-specific websites (branding) People will vote to raise taxes for specific
transportation projects
Co-Design
Customers a source of competence Dialog between customers and service providers Focused on the types and form of service desired Co-creation of value between customers and service
providers
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
RERC-APT as an Example
Citizen science reporting, co-design,
social interaction
Mobile, tailored, real-time information
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Citizen Science
Rich media evidence for large-
scale impact
End user data collection
Personal value/interest Opt-in
Stationary works well
Citizen weather stationsAudubon Society
Mobile now possibleAir pollutionAccess barriers www.zexe.net/GENEVE/map.php
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Biasing Factors
Awareness of jurisdiction
E.g., sidewalks outside of theimmediate bus stop area are theresponsibility of the local municipality
Wall of shame models are not sustainable
Black hole effect
Our data from transit: 8% of ridersreported timely resolution of complaints,and only about 50% of the time
A good feedback loop is critical
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
How to Report?
Is rich media worth it?
Photos and video consumebandwidth and space
Worth moving beyond status quo?
Call centers Web forms
Results: Text with Photo
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Tell Me About My Bus
Prediction of bus arrival time
Strong desire among riders Reduces load on call center
Universal value, critical for disability
Weather, crime, reliability Bus fullness space for wheelchairs
Current systems are expensive
Solution: get riders to help
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Community Driven Solution
Crowdsource acquisition of data
Riders report on bus location & fullness Integrate data
Predict using machine learning
Support feedback from riders about
experiences
Transparency, prioritization, and reporttracking
Support observation reports Problems, positives, suggestions
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Crowdsource Transit Info
Information that has
universal value
Screen reader friendly
Real-time: A fellow user on this bus
and recording location and fullness
Historic: Enough collected data to
give estimates
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Tellcommunityand
agencyaboutgood
things,problems,and
sugges
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Field Trial: it Works!
28 users over 3 weeks Traced 56% of rides Viewed 16,263 impressions
6% real-time, 7% historic 22 problem reports from 14 participants
Only 3 had previously ever reported Comparable to riders with disabilities
Very high TAM scores: utility, easeof use, enjoyment, output quality,
intent to use
www.tiramisutransit.com and App Store
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Next: Social Interaction & Co-Design
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Rehabilitation Engineering Research Center onAccessible Public TransportationA partnership between the Robotics Institute at Carnegie MellonUniversity and the IDeA Center at SUNY Buffalo
Funded by:This Center is funded by grant number H133E080019
from the United States Department of Education through
the National Institute on Disability and RehabilitationResearch
Additional support provided by IBM, Google, and the
Traffic21 program at Carnegie Mellon University
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Robotics Institute , CMU | Center for Inclusive Design and Environmental Access, UB
Robotics InstituteSchool of Computer Science | Carnegie Mellon University5000 Forbes Ave. | Pittsburgh, PA 15213
Center for Inclusive Design & Environmental AccessSchool of Architecture & Planning | SUNY at Buffalo378 Hayes Hall | 3435 Main Street | Buffalo, NY 14214 3087
RERC-APThttp://www.rercapt.orgtel: +1 (716) 829.5902 | fax: +1 (716) 829.3861