Microsoft‘s Disaster Management Efforts

UN ESCAP Regional Inter Agency WG on ICT

Gísli ÓlafssonDisaster Management – Technical Advisor

Microsoft Corporation

Quick Overview

• Inter-Agency Collaboration Platform• Disaster Management Infrastructure

Optimization• ICT for DRR training for Government Leaders

Inter-Agency Collaboration PlatformInter-Agency Collaboration Platform

Microsoft OneResponse Platform

Multi-Agency Coordination solution leveraging proven Microsoft technology:

http://www.oneresponse.info

Scenario Overview

Response Response HQHQ

On-Site Operation & On-Site Operation & Coordination CenterCoordination Center

Health Health ClusterCluster

Shelter Shelter ClusterCluster

New York

Sumatra, Indonesia

Global Cluster

Disaster Sites

Disaster Management Infrastructure OptimizationDisaster Management Infrastructure Optimization

Why we created the Disaster Management Infrastructure Optimization?

• There is more and more focus on disaster management capacity building

• ICT plays a key role in all phases of disaster management

• There is however a clear lack of guidance in how ICT can be used effectively

• Many countries are investing in ICT but those investments are often not well thought through since capabilities and requirements are not clear

Disaster Management Infrastructure Optimization Process

StandardizedStandardized RationalizedRationalized DynamicDynamicBasicBasic

DMIO Maturity Model

11

Uncoordinated, manual

infrastructure

Managed ICT infrastructure with limited automation

Managed and consolidated ICT

infrastructure with maximum

automation

Fully automated management,

dynamic resource usage, business

linked SLA’s

Efficient Cost Center

Business Enabler Strategic AssetCost Center

Citizen involvementCitizen involvement

Early warning, Alerting and MobilizationEarly warning, Alerting and Mobilization

Incident Management and Multi-Agency CollaborationIncident Management and Multi-Agency Collaboration

Risk Assessment and Situational AwarenessRisk Assessment and Situational Awareness

ICT Policy and Critical Infrastructure ProtectionICT Policy and Critical Infrastructure Protection

ICT for DM – Guidance for Government LeadersICT for DM – Guidance for Government Leaders

APCICT

• Microsoft is collaborating with UN ESCAP‘s Asia Pacific Traing Center for ICT for Development on a new Academy module for government leaders on the use of ICT in Disaster Risk Reduction

• http://www.unapcict.org/academy