Microsoft Word - Sidhanth Bhatia Training Report

8/16/2019 Microsoft Word - Sidhanth Bhatia Training Report

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TRAINING REPORT

ON

CUSTOMER RELATIONSHIP MANAGEMENT AT

UNICON SECURITIES PRIVATE LIMITED

Submitted to

MAHARSHI DAYANAND UNIVERSITY, ROHTAK In partial fulfillment of the requirements

For the award of the degreeof

BACHELOR OF BUSINESS

ADMINISTRATION

(INDUSTRY INTEGRATED)(Semester-II)

Submitted by

Name: SIDHANTH BHATIA

Regn. No. 1073900589

Roll No. 1090110589

Jagannath Institute of Management Sciences

34, Ring Road, Lajpat Nagar-4

NEW DELHI-24

(ELC code:331012066)

July 2011


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BACHELOR OF BUSINESS ADMINISTRATION

(Industry Integrated)

TOSTUDENT DECLARATIONI hereby declare that the Training Report conducted at

UNICON SECURITIES PRIVATE LIMITED, CONNAUGHT

PLACE

Under the guidance of

(Ms. ShaliniWadhwa)

Submitted in partial fulfillment of the requirements for the

Degree of

MAHARSHI DAYANAND UNIVERSITY, ROHTAK

Is my original work and the same has not been submitted for the award

Of any other Degree or other similar titles or prizes.

Place: Name :Sidhanth Bhatia

Regn. No. 1073900589

Date : Roll No. 1090110589


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CERTIFICATE

This is to certify that Sidhanth Bhatia, a student of the

MaharshiDayanand University, Rohtak, has prepared his training report

entitled “customer relationship management atUNICON SECURITIES

PVT. LTD.,”

Under my guidance. He has fulfilled all requirements leading to award of

BBA (Industry Integrated). This report is the record of bonafide training

undertaken by him and no part of it has been submitted to any other

university or Educational Institution for award of any other degree or

similar titles or prizes.

I wish her all success in life.

Signature of Faculty Guide

Dr. vandana yadav

Designation

QualificationSeal of the ELC


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CERTIFICATE

This is to certify that Mr. Sidhanth Bhatiawho has pursing BBA (Industry

Integrated) course of MaharshiDayanand University, Rohtak, at Jagannath

Institute of Management Scienceshas undergone management training at

our organization from …June……….. to …August…….

His performance during the training period was found to be

…satisfactory……….

We wish him success for his future endeavours.

Authorized Signatory

Name

Designation


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ACKNOWLEDGEMENTS

It is my pleasure to be indebted to various people, who directly or indirectly

contributed in the development of this work and who influenced my thinking,

behavior, and acts during the course of study.

I express my sincere gratitude to Ms.ShaliniWadhwa(Assistant Vice President-

Equity), worthy Principal for providing me an opportunity to undergo summer training

at Unicon Securities Pvt. Ltd.

I am thankful to Mr. Manish Mulwani, Relationship Vice President-Equity of

Unicon Securities for his support, cooperation, and motivation provided to me during

the training for constant inspiration, presence and blessings.

I also extend my sincere appreciation to Mr. Kunal(Assistant Vice President-Equity),

of unicon Securities who provided their valuable suggestions and precious time in

accomplishing my project report. Lastly, I would like to thank the almighty and my

parents for their moral support and my friends with whom I shared my day-to-dayexperience and received lots of suggestion that improved my quality of work.

(Sidhanth Bhatia)


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CONTENTS:

CHAPTER 1: INTRODUCTION

1.1 General introduction about the sector.

1.2 Industry profile.

a. Origin and development of the industry.

b. Growth and present status of the industry.

c. Future of the industry.

CHAPTER 2: PROFILE OF THE ORGANIZATION

2.1 origin of the organization.

2.2 Growth, Development & present status of the organization.

2.3 Organization structure and organization chart.2.4 product and service profile of the organization.

2.5 Market profile of the organization.

CHAPTER 3: DISCUSSIONS ON TRAINING

3.1 Student’s work profile (Role and Responsibilities)

3.2 Key learning from training.

CHAPTER 4: STUDY OF SELECTED RESEARCH PROBLEM

4.1 Statement of research problem.

4.2 Statement of research objectives.

4.3 Research design and methodology.

CHAPTER 5: ANALYSIS

5.1 Data analysis.

5.2 Summary of Findings.

CHAPTER 6: SUMMARY AND CONCLUSIONS

6.1 Summary of Learning Experience.

6.2 Conclusions and Recommendations.

APPENDICES Annexure re like copy of questionnaires, interview schedule, and leaf lets, brochures,

photographs to be enclosed.

BIBLOGRAPHY


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LIST OF TABLES

Sl. No. Table no. Table Title Page No.

1.

2.

3.

4.

5.

6.

7.

8.

9.

1

2

3

4

5

6

7

8

9

Invest in shares, commodity, currency,property

Awareness of share market

Awareness of Demat Account

Duration of investment in stock exchange

Do you trade

Types of scripts

Conversion of shares electronically

Satisfaction of demat provider

Problems faced by respondents regarding

trading

61

62

63

64

65

66

67

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LIST OF GRAPHS & CHARTS

1.

2.

3.

4.

5.

6.

7.

8.

9.

1

2

3

4

5

6

7

8

9

Invest in shares, commodity, currency,property

Awareness of share market

Awareness of Demat Account

Duration of investment in stock exchange

Do you trade

Types of scripts

Conversion of shares electronically

Satisfaction of demat provider

Problems faced by respondents in trading

61

62

63

64

65

66

67

68

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CHAPTER:1

INTRODUCTION


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1.1 General Introduction about the sector

In economics, currency refers to a generally accepted medium of exchange. These are

usually the coins and banknotes of a particular government, which comprise the physical

aspects of a nation's money supply. The other part of a nation's money supply consists of

bank deposits (sometimes called deposit money), ownership of which can be transferred

by means of cheques, debit cards, or other forms of money transfer. Deposit money and

currency are money in the sense that both are acceptable as a means of payment.

Money in the form of currency has predominated throughout most of history. Usually(gold or silver) coins of intrinsic value (commodity money) have been the norm.

However, nearly all contemporary money systems are based on fiat money – modern

currency has value only by government order (fiat). Usually, the government declares the

fiat currency (typically notes and coins issued by the central bank) to be legal tender,

making it unlawful to not accept the fiat currency as a means of repayment for all debts,

public and private.

Currency is the ultimate commodity. A foreign currency trade takes place every time a

company or government buys or sells products or services in a foreign country; one

currency is exchanged for another. A large number of individuals and organizations also

do currency trading for speculative purposes. Consequently, it is no surprise that the

foreign currency exchange market, also known as "Forex. (Foreign Exchange)" And

Currency futures are futures markets where the underlying commodity is a currency

exchange rate, such as the Indian Rupees to US Dollar exchange rate, or the British

Pound to US Dollar exchange rate. Currency futures are essentially the same as all otherfutures markets (index and commodity futures markets), and are traded in exactly the

same way.

Futures based upon currencies are similar to the actual currency markets (often

known as Forex), but there are some significant differences. For example, currency

futures are traded via exchanges, such as the CME (Chicago Mercantile Exchange), but


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the currency markets are traded via currency brokers, and are therefore not as controlled

as the currency futures. Some day traders prefer the currency markets, and some day

traders prefer the currency futures. I recommend the currency futures as they do not

suffer from some of the problems that currency markets suffer from, such as currency

brokers trading against their clients, and non centralized pricing.

1.1

1.1 INDUSTRY PROFILE

The currency and valuation profile determines which valuation views can be stored in

which currencies. The combination of currency and valuation view for example, group

currency and profit center view is referred to as a valuation approach.

Currency is the ultimate commodity. A foreign currency trade takes place every time a

company or government buys or sells products or services in a foreign country; one

currency is exchanged for another. A large number of individuals and organizations also

do currency trading for speculative purposes. Consequently, it is no surprise that the

foreign currency exchange market, also known as "Forex. (Foreign Exchange)" AndCurrency futures are futures markets where the underlying commodity is a currency

exchange rate, such as the Indian Rupees to US Dollar exchange rate, or the British

Pound to US Dollar exchange rate. Currency futures are essentially the same as all other

futures markets (index and commodity futures markets), and are traded in exactly the

same way.


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Futures based upon currencies are similar to the actual currency markets (often

known as Forex), but there are some significant differences. For example, currency

futures are traded via exchanges, such as the CME (Chicago Mercantile Exchange), but

the currency markets are traded via currency brokers, and are therefore not as controlled

as the currency futures. Some day traders prefer the currency markets, and some day

traders prefer the currency futures. I recommend the currency futures as they do not

suffer from some of the problems that currency markets suffer from, such as currency

brokers trading against their clients, and non centralized pricing.


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1.2Use

We need to assign the currency and valuation profile to a controlling area and then

activate the profile. This ensures that the data is updated consistently in all the affected

applications. The system checks whether the valuation approaches in Controlling, the

material ledger, and Financial Accounting as well as the settings for the company codes,

depreciation areas, and plants are consistent with the profile.

The currency and valuation profile consists of a combination of currency type and

valuation view. You can store up to three valuation views in up to two currencies

throughout your system.(If you use three views, two of these must use the samecurrency.) The combination of valuation view 0 (legal) and currency type 10 (company

code currency) is automatically contained in each profile in order to fulfill legal

requirements.


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Integration

Once you have created the profile, you need to specify which valuation approaches

(which currencies and valuation methods) you want to store in your system. You do this

by assigning the profile to your controlling area and then activating it.

Origin and development of the industry

Early currency

Currency evolved from two basic innovations, both of which had occurred by 2000 BC.

Originally money was a form of receipt, representing grain stored in temple granaries in

Sumer in ancient Mesopotamia, then Ancient Egypt.

This first stage of currency, where metals were used to represent stored value, and

symbols to represent commodities, formed the basis of trade in the Fertile Crescent for

over 1500 years. However, the collapse of the Near Eastern trading system pointed to a

flaw: in an era where there was no place that was safe to store value, the value of a

circulating medium could only be as sound as the forces that defended that store. Trade

could only reach as far as the credibility of that military. By the late Bronze Age,

however, a series of international treaties had established safe passage for merchants

around the Eastern Mediterranean, spreading from MinoanCrete and Mycenae in the

northwest to Elam and Bahrain in the southeast. Although it is not known whatfunctioned as a currency to facilitate these exchanges, it is thought that ox-hide shaped

ingots of copper, produced in Cyprus may have functioned as a currency. It is thought

that the increase in piracy and raiding associated with the Bronze Age collapse, possibly

produced by the Peoples of the Sea, brought this trading system to an end. It was only

with the recovery of Phoenician trade in the ninth and tenth centuries BC that saw a


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return to prosperity, and the appearance of real coinage, possibly first in Anatolia with

Croesus of Lydia and subsequently with the Greeks and Persians. In Africa many forms

of value store have been used including beads, ingots, ivory, various forms of weapons,

livestock, the manila currency, ochre and other earth oxides, and so on. The manila rings

of West Africa were one of the currencies used from the 15th century onwards to buy and

sell slaves. African currency is still notable for its variety, and in many places various

forms of barter still apply.

Coinage

Main article: Coin

These factors led to the shift of the store of value being the metal itself: at first silver,

then both silver and gold. Metals were mined, weighed, and stamped into coins. This was

to assure the individual taking the coin that he was getting a certain known weight of

precious metal. Coins could be counterfeited, but they also created a new unit of account,

which helped lead to banking.

Archimedes' principle provided the next link: coins could now be easily tested for their

fine weight of metal, and thus the value of a coin could be determined, even if it had been

shaved, debased or otherwise tampered with (see Numismatics).

In most major economies using coinage, copper, silver and gold formed three tiers of

coins. Gold coins were used for large purchases, payment of the military and backing of

state activities. Silver coins were used for midsized transactions, and as a unit of account

for taxes, dues, contracts and fealty, while copper coins represented the coinage of

common transaction. This system had been used in ancient India since the time of the

Mahajanapadas. In Europe, this system worked through the medieval period because

there was virtually no new gold, silver or copper introduced through mining or conquest.

Thus the overall ratios of the three coinages remained roughly equivalent.

Paper money

Main article: Banknote


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In promoterChina, the need for credit and for circulating a medium that was less of a

burden than exchanging thousands of copper coins led to the introduction of paper

money, commonly known today as banknotes. This economic phenomenon was a slow

and gradual process that took place from the late Tang Dynasty (618–907) into the Song

Dynasty (960–1279). It began as a means for merchants to exchange heavy coinage for

receipts of deposit issued as promissory notes from shops of wholesalers, notes that were

valid for temporary use in a small regional territory. In the 10th century, the Song

Dynasty government began circulating these notes amongst the traders in their

monopolized salt industry. The Song government granted several shops the sole right to

issue banknotes, and in the early 12th century the government finally took over these

shops to produce state-issued currency. Yet the banknotes issued were still regionally

valid and temporary; it was not until the mid 13th century that a standard and uniform

government issue of paper money was made into an acceptable nationwide currency. The

already widespread methods of woodblock printing and then Bi Sheng's type printing by

the 11th century was the impetus for the massive production of paper money in promoter

China.

At around the same time in the medieval Islamic world, a vigorous monetary economy

was created during the 7th–12th centuries on the basis of the expanding levels of

circulation of a stable high-value currency (the dinar). Innovations introduced by Muslim

economists, traders and merchants include the earliest uses of credit, cheques, promissory

notes, savings accounts, transactional accounts, loaning, trusts, exchange rates, the

transfer of credit and debt, and banking institutions for loans and deposits.

In Europe, paper money was first introduced in Sweden in 1661. Sweden was rich in

copper; thus, because of copper's low value, extraordinarily big coins (often weighing

several kilograms) had to be made.

The advantages of paper currency were numerous: it reduced transport of gold and silver,

and thus lowered the risks; it made loaning gold or silver at interest easier, since the

specie (gold or silver) never left the possession of the lender until someone else redeemed

the note; and it allowed for a division of currency into credit and specie backed forms. It


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enabled the sale of stock in joint stock companies, and the redemption of those shares in

paper.

However, these advantages held within them disadvantages. First, since a note has no

intrinsic value, there was nothing to stop issuing authorities from printing more of it than

they had specie to back it with. Second, because it increased the money supply, it

increased inflationary pressures, a fact observed by David Hume in the 18th century. The

result is that paper money would often lead to an inflationary bubble, which could

collapse if people began demanding hard money, causing the demand for paper notes to

fall to zero. The printing of paper money was also associated with wars, and financing of

wars, and therefore regarded as part of maintaining a standing army. For these reasons,

paper currency was held in suspicion and hostility in Europe and America. It was alsoaddictive, since the speculative profits of trade and capital creation were quite large.

Major nations established mints to print money and mint coins, and branches of their

treasury to collect taxes and hold gold and silver stock.

At this time both silver and gold were considered legal tender, and accepted by

governments for taxes. However, the instability in the ratio between the two grew over

the course of the 19th century, with the increase both in supply of these metals,

particularly silver, and of trade. This is called bimetallism and the attempt to create a

bimetallic standard where both gold and silver backed currency remained in circulation

occupied the efforts of inflationist’s. Governments at this point could use currency as an

instrument of policy, printing paper currency such as the United States Greenback, to pay

for military expenditures. They could also set the terms at which they would redeem

notes for specie, by limiting the amount of purchase, or the minimum amount that could

be redeemed.

By 1900, most of the industrializing nations were on some form of gold standard, with

paper notes and silver coins constituting the circulating medium. Private banks and

governments across the world followed Gresham's Law: keeping gold and silver paid, but

paying out in notes. This did not happen all around the world at the same time, but

occurred sporadically, generally in times of war or financial crisis, beginning in the early


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part of the 20th century and

the regime of floating fiat c

away from the gold standard

No country anywhere in th

standard currency system.

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banknotes make up the cash

Scientific and Industrial R

currency in the 1980s that w

used in some 22 countries (o

dramatically improves the lif

Growth and present

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rrencies came into force. One of the last coun

was the United States in 1971.

e world today has an enforceable gold stand

known as a bill in the United States and Can

used as legal tender in many jurisdictions.

orm of all money. Mostly paper, Australia's C

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mer currency

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To find out which currency is used in a particular country, check list of circulating

currencies.

Currently, the International Organization for Standardization has introduced a three-letter

system of codes (ISO 4217) to define currency (as opposed to simple names or currencysigns), in order to remove the confusion that there are dozens of currencies called the

dollar and many called the franc. Even the pound is used in nearly a dozen different

countries, all, of course, with wildly differing values. In general, the three-letter code uses

the ISO 3166-1 country code for the first two letters and the first letter of the name of the

currency (D for dollar, for instance) as the third letter. United States currency, for

instance is globally referred to as USD.

The International Monetary Fund uses a variant system when referring to national

currencies.

In most cases, each private central bank has monopoly control over the supply and

production of its own currency. To facilitate trade between these currency zones, there

are different exchange rates, which are the prices at which currencies (and the goods and

services of individual currency zones) can be exchanged against each other. Currencies

can be classified as either floating currencies or fixed currencies based on their exchange

rate regime.

In cases where a country does have control of its own currency, that control is exercised

either by a central bank or by a Ministry of Finance. In either case, the institution that has

control of monetary policy is referred to as the monetary authority. Monetary authorities

have varying degrees of autonomy from the governments that create them. In the United

States, the Federal Reserve System operates without direct oversight by the legislative or

executive branches. A monetary authority is created and supported by its sponsoringgovernment, so independence can be reduced by the legislative or executive authority

that creates it. (Revocation of authority is unlikely in Western countries, where there has

been a trend towards central bank independence.)

Several countries can use the same name for their own distinct currencies (for


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example,,dollar in Canada and the United States). By contrast, several countries can also

use the same currency (for example,, the euro), or one country can declare the currency of

another country to be legal tender. For example, Panama and El Salvador have declared

U.S. currency to be legal tender, and from 1791–1857, Spanish silver coins were legal

tender in the United States. At various times countries have either re-stamped foreign

coins, or used currency board issuing one note of currency for each note of a foreign

government held, as Ecuador currently does.

Each currency typically has a main currency unit (the U.S. dollar, for example, or the

euro) and a fractional currency, often valued at 1 ⁄ 100 of the main currency: 100 cents = 1

dollar, 100 centimes = 1 franc, 100 pence = 1 pound, although units of 1 ⁄ 10 or1 ⁄ 1000 are

also common. Some currencies do not have any smaller units at all, such as the Icelandickróna.

Mauritania and Madagascar are the only remaining countries that do not use the decimal

system; instead, the Mauritanian ouguiya is divided into 5 khoums, while the

Malagasyariary is divided into 5 iraimbilanja. In these countries, words like dollar or

ound "were simply names for given weights of gold." Due to inflation khoums and

iraimbilanja have in practice fallen into disuse. (See non-decimal currencies for other

historic currencies with non-decimal divisions).

Convertibility of a currency determines the ability of an individual, corporate or

government to convert its local currency to another currency or vice versa with or without

central bank/government intervention. Based on the above restrictions or free and readily

conversion features currencies are classified as:

• Fully Convertible - When there are no restrictions or limitations on the amount of

currency that can be traded on the international market and the government does not

artificially impose a fixed value or minimum value on the currency in international trade.

The US dollar is an example of a fully convertible currency and for this reason; US

dollars are one of the major currencies traded in the FOREX market.

• Partially Convertible - Central Banks control over international investments


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flowing in and out of the country, while most domestic trade transactions are handled

without any special requirements, there are significant restrictions on international

investing and special approval is often required in order to convert into other currencies.

Indian Rupee is an example for partially convertible currency.

• Nonconvertible - Neither participates in the international FOREX market nor

allows conversion of these currencies by individuals or companies. As a result, these

currencies are known as blocked currencies. e.g.: North Korean Won and the Cuban

national Peso.

Future of the industry

A currency future, also FX future or foreign exchange future, is a futures contract to

exchange one currency for another at a specified date in the future at a price (exchange

rate) that is fixed on the purchase date; see Foreign exchange derivative. Typically, one

of the currencies is the US dollar. The price of a future is then in terms of US dollars per

unit of other currency. This can be different from the standard way of quoting in the spot

foreign exchange markets. The trade unit of each contract is then a certain amount of

other currency, for instance €125,000. Most contracts have physical delivery, so for those

held at the end of the last trading day, actual payments are made in each currency.

However, most contracts are closed out before that. Investors can close out the contract at

any time prior to the contract's delivery date.

Currency futures were first created in 1970 at the International Commercial Exchange in

New York. But the contracts did not "take off" due to the fact that the Bretton Woods

system was still in effect. They did so a full two years before the Chicago Mercantile

Exchange (CME) in 1972, less than one year after the system of fixed exchange rates was

abandoned along with the gold standard. Some commodity traders at the CME did not

have access to the inter-bank exchange markets in the early 1970s, when they believed

that significant changes were about to take place in the currency market. The CME

actually now gives credit to the International Commercial Exchange (not to be confused

with the ICE for creating the currency contract, and state that they came up with the idea

independently of the International Commercial Exchange). The CME established the


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International Monetary Market (IMM) and launched trading in seven currency futures on

May 16, 1972. Today, the IMM is a division of CME. In the fourth quarter of 2009, CME

Group FX volume averaged 754,000 contracts per day, reflecting average daily notional

value of approximately $100 billion. Currently most of these are traded electronically.


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CHAPTER:2

PROFILE OF THE

ORGANISATION


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2: PROFILE OF THE ORGANIZATION

Unicon Investment Solutions

Unicon Securities Pvt Ltd (Unicon) is a part of the Unicon group which offers

diversefinancial services, having emerged as a one-stop investment solution provider.TheUnicon group was founded in 2004 by Mr. GajendraNagpal and Mr. Ram M

Gupta.Unicon is headquartered in New Delhi and has its corporate office in Mumbai

withregional offices across Indian cities namely, Kolkata, Chennai, Hyderabad and

Noida.Unicon offers personalized premium services through NSE and BSE in both

equitiesand derivatives market. Services offered by the company range from offline and

derivatives market. Services offered by the company range from offline and derivatives

market. Services offered by the company range from offline andcorporate finance and

portfolio management services (PMS), among others. Thecompany has a sizable presence

in the distribution of third party financial productservices such as mutual funds, insurance

products and property broking. It alsoprovides advisory services on life insurance,

general insurance, mutual funds and InitialPublic Offering (IPO). The Unicon group’s

business chain constitutes of more than 4,500 professionals,with a network of over 500

business offices spread across 235 cities in India. This broaddistribution network is

backed by in-house back office support to provide prompt andefficient customer service.

The Unicon group has a diverse team having an experience of more than 400 menin the

financial markets. The group has a customer base of over 200,000, whichyearscaters to

the wide financial needs of its clients, meeting their short term and long termfinancial

requirements through a comprehensive bouquet of investment services.The group’s

commodity broking arm, Unicon Commodities Pvt Ltd offers commoditytrading services


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through the NCDEX and MCX. Unicon group also has a private clientgroup division

providing investments solutions for High Net worth Individuals (HNI’s). The group’s

corporate advisory services arm, Unicon Capital Services Pvt Ltd offers anentire gamut

of investment banking services to corporate clients. Products and ServicesUnicon offers a

wide array of investment solutions:

following products:

• Unicon Easy: Unicon Easy is a browser based trading terminal that can beaccessed by

the clients. Some of the salient features of this product includecommon window for order

execution, real time updating of exposure andportfolio while trading and offline order

placement facility among others.

• Unicon Plus: Unicon Plus is also a browser based terminal like Unicon Easy

withadditional features such as facility to add multiple scrips on the market watch,

common window for display of market watch and order execution, and proxylink to

enable trading behind firewalls.

• Unicon Swift: Unicon Swift is an application based trading terminal for activetraders.

This product provides better speed, greater analytical features andpriority access to

relationship managers. Some of its salient features are facilityto customize any number of

portfolio and watch list, common window formarket watch and order execution, market

depth and instant trade confirmationamong others.

2.1 origin of the organization

UNICON is a financial services company which has emerged as a one-stop

investment solutions provider. It was founded in 2004 by two visionary and hard

working entrepreneurs, Mr. GajendraNagpal and Mr. Ram M. Gupta, who possess

expertise in the field of Finance. The company is headquartered in New Delhi, and

has its Corporate office in Mumbai with regional offices in Kolkata, Chennai,

Hyderabad and Noida.


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UNICON is a professionally managed company led by a team with outstanding

managerial acumen and cumulative experience of more than 400 man years in the

financial markets The Company is supported by more than 4500 Uniconians and has a

extensive network of over 500 business offices in 235 cities across India.

With a customer base of over 200,000 the Unicon Group has an eye for the intricate

financial needs of its clients and caters to both their short – term and long – term

financial needs through a comprehensive bouquet of investment services. It has been

founded with the aim of providing world class investing experience to the investing

community. These services range from offline & online trading in equity, commodities

and currency derivatives to debt markets to corporate finance and portfolio

management services. The company has a sizable presence in the distribution of 3rd

party financial products like mutual funds, insurance products and property broking. It

also provides expert Advisory on Life Insurance, General Insurance, Mutual Funds

and IPO’s. The distribution network is backed by in-house back office support to

provide prompt and efficient customer service

The Equity broking arm – UNICON Securities Pvt. Ltd offers personalized premium

services on the NSE, BSE & Derivatives market. The Commodity broking arm Unicon

Commodities Pvt. Ltd offers services in Commodity trading on NCDEX and MCX.

The UNICON group also has a PCG division providing investments solutions for High

Net Worth Individuals. The Corporate Advisory Services arm – Unicon Capital

Services (P) Ltd offers entire gamut of Investment Banking services to corporate.

UNICON can boast of some of the most respected names in the private equity space

like Sequoia Capitals, Nexus India Capital and Subhkam Ventures as its shareholders.

2.2 Growth, Development and present status of the organization.

.Unicon offers personalized premium services through NSE and BSE in both equitiesand

derivatives market. Services offered by the company range from offline and derivatives

market. Services offered by the company range from offline and derivatives market.

Services offered by the company range from offline andcorporate finance and portfolio

management services (PMS), among others. Thecompany has a sizable presence in the


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distribution of third party financial productsand services such as mutual funds, insurance

products and property broking. It alsoprovides advisory services on life insurance,

general insurance, mutual funds and InitialPublic Offering (IPO). The Unicon group’s

business chain constitutes of more than 4,500 professionals,with a network of over 500

business offices spread across 235 cities in India. This broaddistribution network is

backed by in-house back office support to provide prompt andefficient customer service.

The Unicon group has a diverse team having an experience of more than 400 manin the

financial markets. The group has a customer base of over 200,000, whichyearscaters to

the wide financial needs of its clients, meeting their short term and long

termfinancialrequirements. Through a comprehensive bouquet of investment services.The

group’s commodity broking arm, Unicon Commodities Pvt Ltd offers commoditytradingservices through the NCDEX and MCX. Unicon group also has a private clientgroup

division providing investments solutions for High Net worth Individuals (HNI’s). The

group’s corporate advisory services arm, Unicon Capital Services Pvt Ltd offers anentire

gamut of investment banking services to corporate clients.

The Equity broking arm – UNICON Securities Pvt. Ltd offers personalized premium

services on the NSE, BSE & Derivatives market. The Commodity broking arm Unicon

Commodities Pvt. Ltd offers services in Commodity trading on NCDEX and MCX.

The UNICON group also has a PCG division providing investments solutions for High

Net Worth Individuals. The Corporate Advisory Services arm – Unicon Capital

Services (P) Ltd offers entire gamut of Investment Banking services to corporate.

UNICON can boast of some of the most respected names in the private equity space

like Sequoia Capitals, Nexus India Capital and Subhkam Ventures as its shareholders.

The group’s commodity broking arm, Unicon Commodities Pvt Ltd offers

commoditytrading services through the NCDEX and MCX. Unicon group also has aprivate clientgroup division providing investments solutions for High Net worth

Individuals (HNI’s). The group’s corporate advisory services arm, Unicon Capital

Services Pvt Ltd offers anentire gamut of investment banking services to corporate

clients. And his market structure is very good in then corporate sectors.


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Profit &Loss A/c of the Organization

BSE Code 532876

ISIN Demat INE678H01010

Book Value 276.27

NSE Code EVERONN

Dividend Yield

(%) 0.47

Market Cap 10169.70

P/E 13.94

EPS 38.34

Face

Value 10

(Rs. in Million)

Particulars Mar 2010 Mar 2009 Mar 2008 Mar 2007 Mar 2006

No of Months 12 12 12 12 12

Operating Income 2106.52 1213.79 912.32 430.45 67.39

Less :Inter divisional transfers 0 0 0 0 0

Less: Excise 0 0 0 0 0

Net Sales 2106.52 1213.79 912.32 430.45 67.39

EXPENDITURE :

Stock Adjustments 0 0 0 0 0

Raw Materials Consumed 0 0 92.70 26.27 26.66

Power & Fuel Cost 19.64 9.93 5.04 6.23 4.36

Employee Cost 302.04 241.63 110.74 70.07 47.97

Cost of Software developments 0 0 0 0 0.75

Operating Expenses 633.33 304.69 311.67 115.57 0.50

General and Administration

Expenses 126.14 105.50 53.47 33.33 58.48

Selling and Marketing Expenses 64.85 18.26 5.03 3.50 6.72

Miscellaneous Expenses 0.68 0.73 1.21 0.87 21.67

Expenses Capitalized 0 0 0 0 0

Total Expenditure 1146.68 680.74 579.85 255.84 167.13

PBIDT (Excl OI) 959.84 533.05 332.47 174.61 -99.73

Other Income 10.52 55.62 22.61 7.12 244.40

Operating Profit 970.36 588.67 355.08 181.73 144.66

Interest 106.05 68.42 40.39 26.45 16.46

PBDT 864.31 520.25 314.69 155.29 128.20

Depreciation 237.83 153.24 97.28 96.18 60.12

Profit Before Taxation & Exceptional

Items626.47 367.00 217.41 59.11 68.07

Exceptional Income / Expenses 0 0 0 0 0

Profit Before Tax 626.47 367.00 217.41 59.11 68.07


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Provision for Tax 192.44 128.58 79.56 18.33 27.66

PAT 434.03 238.42 137.86 40.78 40.42

Extraordinary Items 0 0 0 0 0

Adj to Profit After Tax 0 0 0 0 0

Profit Balance B/F 471.57 233.15 95.29 58.61 24.15Appropriations 905.60 471.57 233.15 99.39 64.56

Equity Dividend (%) 20.00 0 0 0 10.00

Earnings Per Share (Rs.) 28.70 15.77 9.95 3.97 23.58

Book Value (Rs.) 168.44 137.00 68.34 35.51 107.89

Balance Sheet of the organization

BSE Code 532876

ISINDemat INE678H01010

Book Value 276.27

NSE Code EVERONN

Dividend Yield (%) 0.48

Market Cap 9947.97

P/

EP

Fa

Va

(Rs. in Millions)

Particulars Mar 2010 Mar 2009 Mar 2008

SOURCES OF FUNDS

Share Capital 151.20 151.20 138.51

Total Reserve 2395.61 1920.33 808.02

Shareholder's Funds 2556.41 2154.48 949.51

Secured Loans 839.34 481.68 452.09

Unsecured Loans 0 2.83 4.53

Total Debts 839.34 484.51 456.62

APPLICATION OF FUNDS :

Gross Block 2058.97 1316.08 779.11

Less: Accumulated Depreciation 677.29 439.46 286.61

Less: Impairment of Assets 0 0 0

Net Block 1381.68 876.62 492.50

Lease Adjustment A/c 0 0 0

Capital Work in Progress 245.94 248.17 126.40

Pre-operative Expenses pending 0 0 0

Assets in transit 0 0 0


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Investments 153.29 241.15 92.89 0.01

Current Assets, Loans & Advances

Inventories 0 0 0 2.56

Sundry Debtors 1129.26 621.50 423.96 279.65

Cash and Bank 384.83 401.59 384.60 43.58 Other Current Assets 0 0 0.00 0.00

Loans and Advances 590.14 762.14 132.86 58.03

Total Current Assets 2104.22 1785.23 941.42 383.82

Less : Current Liabilities and Provisions

Current Liabilities 128.64 279.80 117.07 73.61

Provisions 192.89 131.80 69.72 20.64

Total Current Liabilities 321.53 411.61 186.79 94.25

Net Current Assets 1782.70 1373.62 754.63 289.58

Miscellaneous Expenses not written off 0 0 0 0

Deferred Tax Assets / Liabilities -167.86 -100.57 -60.27 -54.44

Total Assets 3395.75 2639.00 1406.14 600.37

Contingent Liabilities 1378.28 319.21 281.66 31.88

2.3 organization structure and organization chart

The pet recycling industry in India is at a very nascent stage, with hardly any major

players operating in the country. On the other hand, there is a huge amount of pet waste

that gets created every year on account of increasing usage of pet bottles in daily

consumption. The quantum of pet waste is ever increasing, due to increase in population,

developmental activities, changes in life style and socio-economic conditions. Widely

used in the packaging of mineral water, soft drinks, edible oils and liquor, PET has

invaded the market as a replacement for conventional glass bottles and aluminum cans, as

its low weight compares favorably. It has the clarity of glass without the breakage

problems, good mechanical strength, chemical inertness, water resistance, and

impermeability to water and oxygen. These performance properties are stimulating huge

growth in the consumption of PET. However, these commendable qualities make it a

non-biodegradable material, presenting a huge waste disposal problem. The strong


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growth in demand for PET, especially in developing countries such as China and India is

adding to the environmental burden. Pet waste takes thousands of years to decompose, is

hazardous for the environment and affects the fertility of soil. Pet waste has attracted

widespread attention in India, particularly in recent years, due to widespread littering.

The environmental issues due to plastic waste arise predominantly due to the throwaway

culture that plastics propagate and also lack of an efficient waste management system.

The piling waste of pet bottles is posing a serious threat to soil, rivers ecological balance

and thus to human being and animals. Recycling reduces the quantum of waste saving

invaluable crude oil, sources of which are limited. It also improves the environment, as

one tone of PET containers saves roughly 6 cubic meters of landfill space. Recycling a

single bottle can conserve enough energy to light a 60 watt light bulb for up to 6 hours.

Recycling one tone of PET saves one and a half tones of carbon-dioxide. It is very

difficult to limit the use of pet bottles and thus, safe recycling of waste is the only viable

solution.

Spectacular PET Demand Growth

A global demand CAGR of 7.6% from 2009-2013, well above GDP growth


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1.4

,

1.5

The total recycling capacity in India is ~200,000 MTPA currently, with GPL being the

largest player, with a capacity of 57,600 MTPA. Reliance Industries is the second largest

player with a capacity of 42,000 MTPA. The rest of the capacities are held by other small

local players. In comparison, production of pet waste is estimated to be more than

500,000 MTPA every year, growing at ~7.5% p.a. Of this, ~65% or ~325,000 MTPA

currently, is available for recycling,

which is much more than the aggregate installed capacity of PET recycling across the

country. Traditionally fabrics made from recycled Fiber were used to create strong,

durable, rough, products, such as jackets, coats, shoes, bags, hats and accessories, as

these fabrics were a little rough on the skin causing irritation. They were usually not used


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for clothing where comfort is required. But in today's new eco-friendly world, there is

strong demand for "green" products. As a result, technical innovations in the use of

recycled PET fabric began to develop, which led to different ways of processing the

fabric or in blending of the fabric with other materials, making it more wearer friendly

and with a better finish. Though its still early, buyers have started showing interest. As

things are moving it would not take too long for the last community of purchase of plant

at theFabrics made out of PET bottles to get popular with consumers especially for

industrial garments and sportswear. RPSF also finds new applications in areas of

technical textile including geo-textiles, medical RPSF also finds new applications in areas

of technical textile including geo-textiles, and medical technical textile in India is

estimated to be ~ INR 371 bn. The overall technical textile industry in India is expected

to grow at the rate of 11% year on year and reach a market size of INR in prices of virgin

and recycled polyester.Expansion plan to drive growth & improve margins GPL has been

on a continuous growth path over the last few years, on the back of strong demand for

polyester fiber and increasing availability of pet waste. The company started with a

capacity of 6000 MTPA at Kanpur in 1995, with a plant imported from South Korea with

technical know-how. GPL set up its 2nd plant at Rudrapur, Uttaranchal in 2006 and has

been on an expansion mode ever since. The company has increased its total recycling

capacity to 57,600 MTPA over the last 4-5 years. Going forward, considering the

enormous potential in the sector, GPL has chalked out a strong expansion plan to increase

its capacities and improve its integration & product mix over the next few years. The

company plans to further increase its recycling capacity by 14,400 tonnes to take the total

recycling capacity to 72,000 MTPA with an investment of ~INR 500 million. The new

unit would start manufacturing in FY12. As part of its forward integration plans the

company is setting up a capacity of 25000 spindles of spun yarn by FY12. This will

involve an investment of INR 650 million. The company also plans to increase its dyed

yarn capacity from 2400 MTPA currently to 3600 MTPA with an investment of ~INR

100 million. This would be commissioned in FY12. The huge expansion plan of INR

1.25 billion will help the company achieve economies of scale. Also the forward

integrations plans of the company will lead to further margin improvement. We expect

the EBITDA margins of the company to improve from 12% in FY10 to 16.2. % by FY13.


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The company's vision is to use at least 50% of its fibre for captive consumption in value

added products that will give more margins and also reduce cost with regard to

transportation and marketing. The company is further looking forward to expand its

footprint to new geographies, national as well as international level, to further scale up its

business. The company also plans to get into recycling of other kind of plastic waste (like

HDPE, PP, PE, PVC, etc) as well as solid Waste management, where collection costs are

partially reimbursed by municipal authorities. The company's ambitious growth targets

include enhancing the recycling capacity to over 100,000 MTPA in stages over the next

3-4 years, building up of yarn spinning capacity to integrate its operations forward,

foraying into manufacturing of downstream products and horizontal integration by

producing more value added products from pet bottle waste.

Price charts

BSE Code 532876


Book Value 276.27

NSE Code EVERONN


Market Cap 9947.97

P/E 13.63

EPS 38.34

Face Value 10

Plot at (BSE) Compare with (NIFTY)


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Plot at (BSE) Compare with (SENSEX)

BSE Code 532876ISIN Demat INE678H01010

Book Value 276.27

NSE Code EVERONNDividend Yield (%) 0.48

Market Cap 9947.97

P/E 13.63EPS 38.34

Face Value 10


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Plot at (NSE) Compare with (NIFTY)

BSE Code 532876ISIN Demat INE678H01010

Book Value 276.27

NSE Code EVERONNDividend Yield (%) 0.48

Market Cap 9947.97

P/E 13.63EPS 38.34

Face Value 10


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Plot at (NSE) Compare with (sensex)

BSE Code 532876


Book Value 276.27

NSE Code EVERONN


Market Cap 9947.97

P/E 13.63

EPS 38.34

Face Value 10


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2.4 product and service profile of the organization

Unicon customers have the advantage of trading in all the market

segmentstogether in the same window, as we understand the need of

transactions to beexecuted with high speed and reduced time. At the

same time, they have the advantage of having all Advisory Services for

Life Insurance, General Insurance, Mutual Funds and IPO’s also.

Unicon is a customer focused financial services organization providing

a range of investment solutions to our customers. We work with clients

to meet their overall investment objectives and achieve their financial

goals. Our clients have the opportunity to get personalized services

depending on their investment profiles. Our personalized approach

enables clients to achieve their Total Investment Objectives.

Unicon deals with a numbers of products & services:

Equity

Commodity

Depository

Privileged Client Group

Properties

Distribution

NRI Services

Back Office

Equity

Unicon offers a unique feature of a single Screen Trading Platform of

NSE, BSE

Derivatives. Unicon offers both Offline & Online trading platforms. You

can Walk in

or place your orders through telephone at any of our branch locations


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Online Trading Products:

Unicon plus

Unicon Swift

Unicon Plus

Browser based trading terminal that can be accessed by a unique ID and

password.

This facility is available to all our online customers the moment they get

registered

With us.

Unicon Swift

Application based terminal for active traders. It provides better speed,greater

Analytical features & priority access to Relationship Managers.

Commodity

Unicon offers a unique feature of a single screen trading platform in MCX

and

NCDEX.Unicon offers both Offline & Online trading platforms. You can

Walk in orplace your orders through telephone at any of our branch

location Online commodityInternet trading platform through uniflex.

Live Market Watch for commodity market (NCDEX, MCX) in one

screen

Add any number of scrips in the Market Watch

Tick by tick live updating of Intraday chart

Greater exposure for trading on the margin available

Common window for market watch and order execution

Key board driven short cuts for punching orders quickly on

Real time updating of exposure and portfolio

Facility to customize any number of portfolios &watch lists.

Market depth, i.e. Best 5 bids and offers, updated live for all

scriptsFacility to cancel all pending orders with a single click.


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Instant trade confirmations

Stop-loss feature.

Depository

Unicon depositories services offers dematerialization services as a

participant in

Central Depository Services Limited (CDSL) through its depository

operations. The company believes in efficient and cost-effective and

integrated service support to its Brokerage business. Unicon Securities

Private Limited, as a depository participant, will offer depository accounts

for individual investors as well as corporate which Will enable them to

transact in the dematerialized segment, without any hassles.

Depository offers a safe, convenient way to hold securities as compared to

holding Securities in paper form. Our service provides an integrated single

platform for all our Clients ensuring a risk free, efficient and prompt

depository process.

Facilities Offered by Unicon

* De-materialization:

You can submit your physical shares at the Unicon branch for into You

can also request for Re-materialization which enables you to convert the

dematerialized shares into physical form.

* Transfer:

Inter and intra depository services are available through which you can

transfer

Shares.

IPO:

You can apply for IPO using your demat account details and on allotment

the

securities are transferred directly to your demat account.

* Corporate Actions:

While holding your stock in demat account, in case you are eligible for


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any bonus andRights issues the allotment would be transferred to your

demat account.

* Easi:

You can view your demat account over the Internet and avail a host of

services.

This facility empowers our clients to view, download

Privileged client group

We provide customer focused transparent investment planning and

solutions. WeOffer products which benefit your special status. PCG has a

specialized advisory team.Which nurtures all your investment? We ensure

that your investments work for youRather than you for them.

Products offered by unicon

Unicon Signature Account

Nifty Tracker

Unicon Trade Plus

Stastical Arbitrage

Unicon Wealth Planner

Properties

Unicon is a specialized property broking company. Our highly

experienced andprofessional teams present retail, office, industrial and

residential propertyOpportunities to a broad base of clients. Whether it is a

residential or commercialdevelopment, Unicon offers a total solution to

our clients inclusive of marketresearch, marketing strategy, interaction

with the professional teams and sales orLeasing of the property.

Unicon’s professional team of consultants will assist you to identify

suitable premisesThat satisfies your requirements. We will help you

negotiate favorable leases and assistWith the preparation of all

documentation.

“Whether you are looking for a home or a place to conduct business

Unicon shall findyou one”


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Distribution

Unicon is fast emerging as a leader in the Insurance and Mutual Funds

distributionSpace. Unicon has over 100 branches and a huge number of

“Business DevelopmentExecutives” who help to source and service the

Customers throughout the country. Unicon is fast becoming the preferred

“VendorIndependent” distribution houses because of providing efficient

service like free pickupOf collection of cheques/DD, Keeping track of the

premiums etc to its customers.

Unicon offers the following distribution products:-

IPO's

Mutual Funds

Insurance

IPO

of

Leading banks like ICICI, HDFC, and AXIS bank.

In addition to the above we shall provide you with the In- At Unicon you

can invest in the Primary markets (Initial Public Offerings) onlinewithout

going through the hassles of filling up any IPO application forms or any

otherPaperwork.

We shall make sure that you do not miss the opportunity to

subscribe/invest in a good IPO issue by providing you an online

IPOapplication form, transfer of funds online through secured payment

Gateways Depth analysis of the IPOissues which shall be hitting the

Indian Markets in near future, IPO Calendar, analysison the recent IPO

listings, prospectus, offer documents and other IPO research reports

So as to help you take an informed decision to invest in the IPO issues.

Online IPO facility is open to all our registered clients at no cost

whatsoever.

All you need is the following to subscribe online to the IPO issues

A trading account with Unicon

A Demat account with Unicon


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An access to the net banking facility with the Banks through which

UniconHas operational Gateway facility (ICICI, HDFC and AXIS

Bank).

Mutual Funds

Unicon Provides expert advice to its clients for their investments in equity

& debtMarkets through Mutual Funds. Our experts advice you the best

investment solutionsThat suits you and helps you to reach your financial

goals.We help you ascertain your risk profile & guide you with the right

product mix whichreduce your tax liability increase your savings &

enhance your wealth. Weather youhave a conservative, medium or

aggressive investment risk appetite, our expertsWould guide you to build

a portfolio to optimize the return of interest.Classification of Mutual

Funds

By structure

1.Open-ended Scheme

2. Close-ended Scheme

3. Interval Schemes

By Investment objective

1. Growth Schemes

2. Income Schemes

3. Balanced Schemes

4. Money market Schemes

By Other Schemes

1. Tax saving schemes

2. Special schemes

3. Index Schemes


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Insurance

General Insurance

Unicon offers all products of General Insurance under one umbrella.

Uniconcomprises of a team of distinguished professionals from insurance,

finance and otherManagement disciplines that have vast business &

managerial experience.

Unicon team evaluates the client's business environment and studies the

risk profilebased on the results of these evaluations, Unicon team then

suggests the most costeffective , integrated insurance package that is

perfectly suited to the client's riskProfile. Unicon has a nationwide

network of branches all over India, equipped with Top quality

infrastructure facilities, to provide you prompt & efficient service.

Life Insurance.

Unicon offers you a Peace of Mind by offering various life insurance

plans for yourUnique & specific needs. Our philosophy is that for every

financial problem, there is aSolution also. And we are here to give you

complete financial solutions. At the sametime we offer you very Prompt &

Reliable Policy related service for enduringRelationship. We offer a very

wide range of products to fulfill your particularRequirements. You can

always have an access to our 83 Branch Offices situated prime locations

of the city, or you can call our Relationship Manager to guide on at

yourInvestments.

Following is the glimpse of Life Insurance Plans

Protection Plans

Investment Plans

Child Plans

Retirement/Pension Plans

Saving Plans

NRI Plans

Health Plans


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NRI Services

With India becoming the epicenter of growth the Global Indian feels the

need to beconnected to the domestic growth story.

Unicon now offers a convenient and hassle-free way of Investing in the

Indian Securities Market to the people who are living outside India and

wish to participate inThe Indian Growth story.

Procedure for NRI operations in Indian Capital Markets

The NRI can deal with only one bank at any point of time.

The NRI He is allowed to invest only 5% of the paid up capital of

a company.The aggregate paid up value of equity of any company

purchased by all NRI'sand OCBs cannot exceed 10 percent of the paid up

capital of the company andin the case of convertible debentures, the

aggregate paid up value of eachseries of debentures purchased by all

NRI's and OCBs cannot exceed 10 % ofthe paid up value of each series of

convertible debentures.

He can enter only into delivery based trades; all deliveries must

only be routed

Shares bought by him cannot be sold unless the payout of the same

is received from exchange.

All purchase and sale transactions have to be reported to the RBI

by theDesignated bank.

Original brokers contract notes have to be submitted to the

designated BankBranch, within 24 hours of the transaction.

He will be required to make bill to bill payments/ settlements. No

adjustmentsOf purchase against sale consideration should be done.

Shares cannot be bought against the shares sold in the same

settlement.

All Purchase and Sales will be dealt separately for payments /

receipts.


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Sale proceeds of any transaction not reported/approved by the RBI

is allowedTo be credited to the NRE/NRO savings/demat account.

The transaction willhave to be reversed in the account and losses if

any will be borne by the client.

All tax liabilities arising out of buying and selling of securities will

be handledBy the designated bank.

Back Office

Unicon through its online back-office aims to increase the transparency

and provides.You the link to view the details of your account online

anytime and anywhere.

Here you have the advantage of viewing the following reports online

Sauda Details

Financial Ledger

Net position for the day

Net position Detail (for the complete financial year)

The objectives include the desired level of customer service andthe desired functions

intermediaries should perform. Each producer develops his own objectives: Customer

characteristics: Channel design is greatly influenced by Customer characteristics. When

trying to reach a large or widely Dispersed customer population, long channels are

needed. If customers buy small amounts frequently, long channels are needed Because

of the high cost of filling small and frequent orders. Middleman characteristics:

Channel design reflects the strengths and weaknesses of different types of

intermediaries in handling various tasks. For example, manufacturers’ representatives

are able to contact customers at a low cost per customer because the total cost is shared

by several clients. But the selling effort per customer is less intense than if the

company’s sales representatives did the selling.

Competitive characteristics: Channel design is influenced by competitors’ channels.

Producers may want to compete in or near the same outlets carrying the competitors’

products. product characteristics: Perishable products require more direct marketing

because of the dangers associated with delays and repeated handling. Bulky products,

such as building materials orSoftdrinks require channel arrangements that minimize


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the shipping distance. Environmental characteristics: When economic characteristics

are depressed, producers want to move their goods to market in the most economical

way. Company characteristics: Company characteristics play in important role in

channel selection. The company’s size determines the size of its markets and its ability

to secured desired dealers. Its financial resources determine which marketing functions

it can handle and which to delegate to intermediaries. Market characteristics:

Geography is one factor; in most cases, the greater the distance between the producer

and its market, the less expensive is distribution through intermediaries rather than

through direct sales. Direct sales may be effective if a producer has relatively few large

buyers, but for larger markets middleman are required.

Following are the factors that impact the selection of a channel:


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CHAPTER:3

DISCUSSIONS ON

TRAINING


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3: DISCUSSIONS ON TRAINING

I was with unicon investment solution, office premises in Regal Branch, New Delhi got

training in currency aspect for period of w.e.f June 01, 2011. Under the guidance of

Ms.ShaliniWadhwa (Assistant vice President). And under theunicon our purpose as a

trainee was to visit various market place like ChandniChawk, Nehru Place, Sadar

market etc, to have a board over view of the market analyses the market place and then

we used explain various shop’s owners about company‘sproduct and the profitability of

investing in our co., and take their view-points about investment on shares, commodity,

currency, properties etc.

3.1 STUDENT’S WORK PROFILE (Role and Responsibilities)

(ROLE)In the unicon,I was marketing executive in currency department for the period of w.e.f

June 01, 2011. Under the guidance of Ms.ShaliniWadhwa (Assistant vice President).

My role as the marketing executive in unicon was to go the market places and tell

people about investment in currency. Places of my visit were market place such as

Nehru place, Chawri Bazar, Karol Bagh, Sadar bazaar, New Delhi and Old Delhi areas

etc. to have a board view of the market and to analyse the market situation. We used

explain various shop’s owners about our market in share policy and the profitability of

investing in our company, and take their viewpoints about invest on shares, commodity

(Gold, Silver etc.), currency, properties etc. and then try to convince them to invest in

our company, buy our products and we used to collect their visiting cards of those who

are interested so that we or our com. Can make contact when needed, and at the end of

the day we used submit those visiting cards and ask quarries to our branch head.

(RESPONSIBILITY)

To do cold calling at market places. Collection of data.

Understanding customers problems and help them in solving.

Converting the leads into business.


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3.2 KEY LEARNING FROM TRAINING

To know the distribution pattern among investors and business, know the factures this

investors look for market, insurance, currency products.And to know how e-commerce

can influence the investors of insurance. And the distribution performance of investors.

And how face-face tock to any clients and investors. Since Equity’s very big market in

India due to that why increase and decrease shares rate, nifty, sense and currencies.

And to know about national markets, sectors and shares.


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CHAPTER:4

STUDY OF

SELECTEDRESEARCH

PROBLEM


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4. STUDY OF SELECTED RESEARCH PROBLEM

The study of selectedresearch problem is to know the competitors, volatile market,

inorder to bring improvement, in terms there drawbacks limitations etc.

4.1 Statement of research problem

After sorting out the views, answers of the people, we canconclude the research

problem like:

Drawbacks of our services. For Example: - The website based product which

we were offering to the clients was not good enough compare to other

company.

To find out existing clients through research, who would not get all the services

or may be some, were he might have been deprived of recent facilities.

As per meeting with the existing and new clients, we come to know that many

people do not know how to operate certain technical products.

4.2 statement of research objectives

The objective of research is to know the competitors, volatile market, in order to bring

improvement, in terms there drawbacks limitations etc.

To know the distribution pattern among investors.

To know the features the investors look for in unicon product.

To know the distribution preference of investors.

To know why increase and decrease rate of nifty and sensex.

The main objective of the study is to know about the potential of the market

regarding people’s dealing in share market.

To know the role of DEMAT ACCOUNT.

To know the procedure of opening DEMAT ACCOUNT.

The objective is to know that how many people in the city are aware of the

UNICON SECURITIES PVT. LTD.

To know where people have already opened their demat a/c and on what basis.


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4.3 Research design and methodology

Research Design :

It is the plan, structure of investigation conceived so as to obtain answerto research

question and to control variance. It is the specification ofmethods and procedures for

acquiring the information needed.

It is concerned with:

Overall operational pattern

Framework of the project

Stipulates what information is needed

The first step that undertakes in the report was the selection of research. Theresearch

design, which was adopted for the study, was exploratory anddescriptive in nature. At

first exploratory research was conducted to defineknow the problem well and the

descriptive research was conducted.

The two types of research are as follows:

Descriptive research:They are well structured. It can be complex, a high degree of

scientific skill on the part of the demanding a high degree of scientific skill on the part

of the researcher. It can be taken in certain circumstances. When the researcher is

interested in knowing the characteristics of certain groups Exploratory research- It isto generate new ideas. In this respondent should be given sufficient freedom to express

themselves.Eg: - In a business where sales have been declining for the past few

months, the cases exploratory research used to be conducted.such as age, sex,

educational level, occupation or income, a descriptive study may be necessary.

Cross-sectional studies:It is concerned with a sample of elements from a given

population. Data on a number of characteristics from the sample elements are collected

and analyzed.

· It has a wider scope.

· Detailed information can be obtained.

· It is economical.

· It takes less time.


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Data collection

• Primary data

• Secondary data

Primary data

• Observation method, and

• Questionnaire

• Unstructured interview

Secondary data

• Fact sheet of particular fund

• Internet

• Newspaper

• Magazines

• Others

PRIMARY DATA :

Observation method: -

This is one of the most reliable sources of collecting primary information. During two

months summer internship program, I have collected too much information from

customers about the product. Most of the customers rely on 100% insurance based

product, and the rest are looking for debt as well as government security based product.

Whereas, I have told the person about the insurance those who arelooking for equity-

based product from conservative point of view. It is sure that insurance is the subject to

market risk. But risks are diversified in the insurance;The customers are shown the

asset allocation and the performance of the particular fund so that they can understand

that risk is less than the shareholders.


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Questionnaire

For this study data are collected with the help of questionnaire. For that purpose

research is conducted between 100 respondents.

Research Methodology

Research methodology refers to the search for Knowledge. It is a way to systematically

solve the research problem. In it we study the various steps that are generally adopted

by the researcher in studying his research problem along with logic behind them.

Research Methodology concerning a research problem or study provide answers to

various questions like; why a research study has been undertaken, how the research

problem has been defined, what data have been collected and what particular method

has been adopted to collect the data, what technique has been used for analyzing the

data and a host of similar other questions Though there are more than one alternative

approaches available to the researcher, but this not enough to make the task of selecting

the suitable research design simpler. Like the so-called suitable research design may

require some in between approach. The objective of study being the main determinant

of the validity and reliability of the method adopted the degree of usefulness of the

scientific method. Since there are many aspects of research methodology, in line ofaction has to be chosen from variety of alternatives, so that individual choice of

suitable method is further complicated and make a viable whole. The choice of suitable

method is further complicated by the possibility of many permutations and

combinations. The fair selection can be arrived at through the objective assessment and

of course comparison of various alternatives. The finally selected line of action must

ensure that this is indeed best one as against those rejected by the researcher. in

addition, the circumstances and problems also having a bearing in the choice. To count

a fem, limitations could be imposed in the sense of funds available, time and urgency

in conducting the research. So the final choice must be based on assessment of its

advantage and disadvantages whenweighted against affecting factors. Research

methodology can be said to have four major components namely-Research design,

Sample design, Data collection procedure and methods of analyzing and reporting the


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findings.

1. GEOGRAPHICAL AREA OF RESEARCH:

Delhi-6, Nehru place etc.

2. SAMPLE UNIT:

Satisfaction level measurement of customers at service station.

3. SAMPLE SIZE:

sample size for the survey is 30 respondents

4. CRITERIA:

all kind of persons

5. METHODOLOGY INTERVIEW:

Intercept followed by face-to-face.


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CHAPTER:5

ANALYSIS


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5: ANALYSIS

After the data have been collected, the researcher turns to the task of analyzing

them.The analysis of data requires a number of closely related operations such

asestablishment of categories, the application of these categories to raw data throughcold calling tabulation and then drawing statistical inferences. The unwisely data

shouldnecessary be condensed into a few manageable groups and tables for further

analysis.Thus researcher should classify the raw data into some purposeful and

usablecategories. In the process of analysis, relationships or differences supporting

orconflicting with original or new hypotheses should be subjected to tests

ofsignificance to determine with what validity data can be said to indicate

anyconclusion.

Interpretation

The interpretation is done on the basis of the analyzed data and also some

recommendations are given to fill the loopholes of the actual scenario.


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5.1 Data Analysis

1. Do you want to invest in shares, commodity, currency, property?

The basic purpose of this question is to know about how many people are wanted to

invest.

invest in shares, commodity, currency, property . (%)

PROPERTY 60%

SHARE 20%

COMMODITY 15%

CURRENCY 5%

Interpretation :-

This graph shows that all the 100 individuals were 60% people investing in property,

20% in share, 15% in commodity& 5% in currency.


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2. Are you aware of stock Market?

The basic purpose of this question is to know about how many people are aware of the

stock market.

AWARENESS OF STOCK MARKET NO. OF PEOPLE

YES 45

NO 55

Interpretation :-

This graph shows that 45 individuals were aware of stock market and 55 were not

aware about stock market. So it can also be possible that investors will rise in near

future.

0 20 40 0


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3. Are you aware of Demat Account?

The basic purpose of this question is to know about awareness of demat Account.

AWARENESS OF DEMAT ACCOUNT %AGE OF PEOPLE

YES 80%

NO 20%

Interpretation :-

The above table clearly shows that from a sample size of 100 respondents, 80

individuals were aware of demat account.


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4. Duration for which Investor has been transact in the stock Exchange?

The purpose of this question is to know about the duration for which investor has been

transact in stock exchange.

DURATION OF INVESTMENT IN

STOCK EXCHANGE

AVERAGE NO. OF PEOPLE

LESS THAN 1 YEAR 40

1 YEAR 10

2 YEAR 20

MORE THAN 2 YEAR 30

Interpretation :-

The above table clearly shows that from a sample size of 100 respondents, 30 have

been trading in the stock exchange for more than 2 years. 20 investors were trading for

2 years and remaining 50 for one year or less than a year.

0

5

10

15

20

25

30

35

40

45

1

1 2 2

1


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5. Do you Trade- Frequently or occasionally?

This purpose of this question is to find out how many persons trade frequently or

occasionally.

TRADING AVERAGE NO. OF PEOPLE

FREQUENTLY 20

OCCASIONALLY 40

Interpretation :-

This chart shows that 40 individuals trade occasionally and 20 individuals trade

frequently.

0

5

10

15

20

25

30

35

40

45


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6. WHICH TYPE OF SCRIPTS YOU HAVE?

The purpose of this question is to know about which type of scripts the respondents

have.

TYPE OF SCRIPTS %AGE

PHYSICAL 30

DEMATERIALIZED 70

Interpretation :-

Above graph shows that many individuals have dematerialized scripts and some have

physical scripts.

0

10

20

30

40

50

0

0

0


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7. Do you convert your shares electronically?

The basic purpose of this question is to know about how many persons are interested to

convert their shares electronically.

convert your shares electronically %AGE

YES 60

NO 40

Interpretation :-

This chart shows that 60 individuals trade occasionally and 40 individuals

tradeFrequently.

0

10

20

30

40

50

0

0


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8.Are you satisfied with Demat Service provider?

The purpose of this question is know satisfaction about demat service provider.

SATISFACTION OF DEMAT

SERVICE PROVIDER

AVERAGE NO. OF PEOPLE

YES 90

NO 10

Interpretation :-

This graph shows that most of the people were satisfied with demat service provider.

0

10

20

30

40

50

0

00

0

100


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9. Problems being faced by the respondents relating to trading?

This question tells us about the type of problems faced by the respondents.

Problems being faced by the respondents

relating to trading

AVERAGE NO. PEOPLE

No transfer or bad delivery of shares 20

Other type of problem 40

No Problem 40

Interpretation :-

From the above chart we can see that 40 investors faced no problem due to the

introduction of DEMAT. Nearly 20 respondents faced problems due to non-transfer

and bad delivery of shares. Because of many sick companies being listed in the stock

exchange, the problem of non-receipt of dividend can be found among 7 investors.

There were 40 persons who were facing other problems.

0

5

10

15

20

25

30

35

40

45


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5.2 Summary of Findings

For new distribution channels to develop, changes in legislationwould be needed:

Amendment of s.6 of the Banking Act to allow banks to distribute insurance.

Amendment of SharesAct to permit entry of Shares brokers and corporate agents

Microsoft Word - Sidhanth Bhatia Training Report

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