STUDENT HANDBOOK

DT460 - TU150 – Bachelor of Arts (Ordinary) in Hospitality Management Part-time

YEAR 1-2 – 2020/2021

Table of ContentsI. Welcome and Introduction............................................................................................................ 2

A. Welcome by the Head of School..................................................................................................... 2B. Welcome by Chairperson of the Programme Committee......................................................2C. Introduction to the University and the College of Arts and Tourism................................3D. School of Hospitality Management and Tourism Information............................................4

II. Programme Information and Programme Management.....................................................5A. Title of Programme and Award Sought.......................................................................................5B. Programme Aims, Objectives and Learning Outcomes..........................................................5

Knowledge.......................................................................................................................................................................6Know-How & Skill........................................................................................................................................................6Competence....................................................................................................................................................................6

C. Progression and Transfer – Bachelor of Arts (Ordinary) in Hospitality Management................................................................................................................................................................... 7

D. Curriculum structure of the Programme....................................................................................7

III. Programme Structure – Bachelor of Arts (Ordinary) in Hospitality Management........8D. Module Catalogue............................................................................................................................. 12E. Optional Modules............................................................................................................................. 12F. Exemption from Modules.............................................................................................................. 12

IV. Quality Assurance and Programme Management...............................................................12A. Quality Assurance and General Assessment Regulations..................................................12B. College and School Management.................................................................................................13C. Assessment and Feedback............................................................................................................ 13D. Programme Management.............................................................................................................. 15

V. Additional Information and Student Guidance.....................................................................15A. Registration and payment of Fees..............................................................................................15B. Student Timetables......................................................................................................................... 17C. Communication with Students.................................................................................................... 17D. Careers Service................................................................................................................................. 17E. TU Dublin Students Union (DITSU)............................................................................................17F. Student Support Services.............................................................................................................. 17G. Virtual Learning Environment – Brightspace.........................................................................19H. Student Rules & Regulations!.......................................................................................................19I. Health and Safety............................................................................................................................. 20J. Student Counselling Service.........................................................................................................21K. Student Health Service................................................................................................................... 21L. Academic Calendar and Timetables.......................................................................................... 21

VI. Important Contacts........................................................................................................................ 24

VII. Exemption Form............................................................................................................................. 25

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I. Welcome and Introduction

A. Welcome by the Head of School

Dear Student,

I would like to welcome you to the School of Hospitality Management and Tourism. We are delighted to have you here and our staff are dedicated to helping you to develop as an individual and as a professional. Our programmes are the ideal launching pad for your successful future careers in the hospitality, tourism, event and leisure industries.

Wishing you every success,

Dr Dominic Dillane, Head of School

B. Welcome by Chairperson of the Programme Committee

Welcome to TU Dublin!

Welcome to all students joining TU150 – Bachelor of Arts in Hospitality Management.

This programme will provide you with a general overview of the key modules necessary to work in management positions in a large variety of sectors within the hospitality and tourism industry. Past students have developed their careers and work in management positions in hotels, restaurants, corporate catering, Industrial catering, airlines, travel companies, cookery schools, tour guide companies, cafes, bistros and cruise ships. A number of these students have opened their own businesses and some have continued to study on other programmes. You will work with other students from a wide variety of cultures and hospitality and tourism backgrounds. This is an exciting programme that is challenging yet enjoyable as you progress through your third level education and I hope that you are ready for a productive and busy year ahead on the Hospitality Management Studies programme and in TU Dublin.

Best of Luck for the academic year.

Dr John RyanSchool of Hospitality Management and TourismCollege of Arts and Tourism TU Dublin – City Campus Cathal Brugha Street Dublin 1IrelandPhone: +353(0)2205804 | e-mail: john.ryan@tudublin.ie

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C. Introduction to the University and the College of Arts and Tourism

The Dublin Institute of Technology became an independent body in January 1993, with independent powers and independent budgets and is now the largest third level institution in the State. In January 2019 the DIT became known as the Technological University Dublin with the amalgamation of Dublin Institute of Technology, IT Tallaght and IT Blanchardstown. The mission of TU Dublin is to provide an innovative, responsive and caring learning environment for a diverse range and level of programmes to students of all ages and backgrounds.In doing so, TU Dublin:

Combines the academic quality of a traditional university with career-focussed learning, discovery and the application of knowledge

Emphasises excellence in learning, teaching, scholarship, research and support for entrepreneurship,

Contributes to technological, economic, social and cultural progress, and is engaged with and within the wider community.

Technological University Dublin has four colleges, the College of Arts and Tourism, College of Business, College of Engineering and Built Environment and the College of Sciences and Health. The college structure was implemented in 2010 and replaced the previous 6 faculties within TU Dublin. The move to 4 college structures recognises the benefits that larger academic groupings can bring in terms of the education and research agenda of TU Dublin, the development of new areas of excellence the efficient and effective delivery of administrative support to colleges and schools.

The College of Arts and Tourism is Ireland’s largest provider of education in visual, performing and media arts and the most widely recognised training and education programmes in the culinary arts and hospitality areas. The College has had a pioneering role in establishing the first higher education programmes in Ireland in creative arts and builds on a nationally established reputation in music performance, music education and drama. The College offers a stimulating learning environment, which specialises in interdisciplinary, collaborative research and creative practice that seeks to meet the changing needs of society and education in the twenty-first century. Students are encouraged to achieve the highest artistic and intellectual standards possible and to consider a wide range of career possibilities in traditional and emerging fields in Irish and international cultural, social, economic and public life. Graduates are highly sought after and successfully employed at all levels within the creative, hospitality and tourism industries.

The College of Arts and Tourism is currently engaged in a restructuring exercise which will result in the following Schools:

School of Hospitality Management and Tourism School of Culinary Arts and Food Technology School of Creative Arts and Media School of Languages, Law and Society Conservatory of Music and Drama

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D. School of Hospitality Management and Tourism Information

The School of Hospitality Management and Tourism, Cathal Brugha Street, has been synonymous with the hospitality and catering industry in Ireland since 1941. It is one of the three schools comprising the College of Arts and Tourism in the Dublin Institute of Technology. In Ireland, the School of Hospitality Management and Tourism is the leading centre of learning and teaching in hospitality, tourism, and event and leisure management.

The School offers programmes ranging from Short Courses (Professional Development Modules), to evening/part-time programmes, full and part-time undergraduate and postgraduate programmes and Masters and PhD by research programmes.

The School actively participates with the wider tourism and hospitality industry through our Magictouch initiative, applied and academic research, conducted by our staff, and students. We are proud of our links with industry and our wider graduate network, which provides a great benefit to our students, in the classroom and beyond. More School related information can be obtained at www.tudublin.ie

1. Organisation of the School

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Tel: 01 402 4364Email: peter.griffin@dit.ie

Tel: 01 402 4465Email: denise.oleary@dit.ie

Tel: 01 402 4372ralf.burbach@tudublin.ie

Structured Lecturer in

Leisure Peter Griffin

Head of TourismDr Denise O’Leary

Head of HospitalityDr Ralf Burbach

Head of SchoolDr Dominic Dillane

Tel: 01 402 4391Email: dominic.dillane@TU

Dublin.ie

2. Contact the School of Hospitality Management and Tourism

Mary Dineen, School Secretary (+353-1-402-4352) or Mary.dineen@tudublin.ie

3. School Staff

A list of all staff in the School of Hospitality Management and Tourism is provided on the TU Dublin website or just click the following link

https://www.dit.ie/hospitalitymanagementtourism/people/staff

II. Programme Information and Programme Management

A. Title of Programme and Award Sought

Upon successful completion of 180 ECTS, the student will be awarded:

A Bachelor of Arts (Ordinary) in Hospitality Management – Technological University Dublin - at level 7 of the QQI Framework.

The award may be made with the classifications set out in the following table.

TABLE 1: AWARD CLASSIFICATIONS - LEVEL 6

Average Mark Band Nature of Achievement Classification

Equal or greater than 70% Excellent Performance Distinction

60% - 69% Very Good Performance Merit, Upper Division50% - 59% Good Performance Merit, Lower Division40% - 49% Satisfactory Performance Pass

1. Assessment for Final Award – Bachelor of Arts (Ordinary) in Hospitality Management

The final award classification will be calculated on a credit-weighted basis on the results of all modules taken as part of all modules on the programme.

B. Programme Aims, Objectives and Learning Outcomes

The Bachelor of Arts (Ordinary) in Hospitality Management programme learning 5

outcomes have been aligned with the QQI Level 7 outcomes.

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The overall aim of the BA Hospitality Management is to prepare learners academically and professionally leading to employment at supervisory and management levels in the dynamic world of the hospitality industry. This is achieved through a comprehensive programme designed to be challenging and fulfilling in an environment which focuses on the individual learner as an active participant in his/her own learning.

On successful completion of the Bachelor of Arts (Ordinary) in Hospitality Management it is intended that the graduate will have achieved the following outcomes in respect of knowledge (breadth and kind), know-how and skill (range and selectivity) and competence (context, role, learning to learn, insight). On successful completion of this programme students should be able to demonstrate the following:

KnowledgeOn successful completion of this programme the learner will:

Demonstrate specialised knowledge of theory and practice as applied to a

diverse range of hospitality management functions.

Be able to apply a range of management concepts across a variety of

integrated hospitality management areas.

Develop a firm foundation in advanced management principles.

Know-How & SkillOn successful completion of this programme the learner will:

Be competent in the application of information technology, marketing and

financial skills in a range of hospitality environments.

Be able to demonstrate the planning skills and decision-making abilities to

participate in a hospitality management team.

Be capable of providing analysis of a business to ensure its success with the

hospitality sector.

Competence On successful completion of this programme the learner will:

Be competent in the application of diagnostic and creative skills in a variety of

hospitality functions.

Be able to apply relevant leadership styles and be capable of taking

responsibility for team building and goal achievement.

Demonstrate a capacity for self-directed learning and be able to participate

effectively in team learning activities.

Develop an awareness of the importance of further education and life-long

learning  to career advancement.

Be able to articulate a personal world view, reflecting engagement and 7

solidarity with other individuals and groups, both within and external to the

hospitality industry.

C. Progression and Transfer – Bachelor of Arts (Ordinary) in Hospitality Management

Students who successfully graduate from this programme may progress to the one-year add-on programme BSc (honours) Hospitality Management and to other and further training and education awards at level 8 of the NFQ.

D. Curriculum structure of the Programme

The programme will be delivered on a part-time basis. The duration of the programme is highlighted in the Table 2 below.

TABLE 2: PROGRAMME DURATION

Year of Programme Semester 1 Sept - Dec Semester 2 Jan - MayBA Year 1 Faculty

15 WeeksFaculty15 Weeks

BA Year 2 Faculty15 Weeks

Faculty15 Weeks

BA Year 3 Faculty15 Weeks

Faculty15 Weeks

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III. Programme Structure – Bachelor of Arts (Ordinary) in Hospitality Management Semester 1 Semester 2 Semester 3 Semester 4 Semester 5 Semester 61 Management 1 for Hospitality

1 Communications and Customer Service Management (TFCM1004)

1.Management 2  1 Applied Business Planning for Hospitality (TFHM1005)

1 Revenue Management

 1 Strategic Management- An Applied approach

2 Business Communications for Hospitality

2 Financial Accounting  2 Economics  2 Human Resource Management for Hospitality

 2 Introduction to Hospitality Law (TFLW3001)

 2 Financial Planning and Control

3 Digital Fundamentals (TFIT1002)

 3. Marketing for Hospitality and Tourism

3 Hospitality Business Systems and Tools

3 Cost Accounting and Decision-Making

3 Digital 3: Competency

 3 Introduction to Statistics

 4 Hospitality in the Business Environment

4 Front Office / Rooms Division Management

 4 Food and Beverage Management for Hospitality Management (TFFB1005)

4 The Management of Food Safety for the Hospitality Sector (TFFB1003)

4  Hospitality Operations Management

4 Management of Staff Training and Development “Train the Trainer”

4 Modules 4 Modules 4 Modules 4 Modules 4 Modules 4 Modules20 ECTs 20 ECTs 20 ECTs 20 ECTs 20 ECTs 20 ECTs

Industry Operations - Professional Development

20 ECTs

Industry Operations - Business Analysis

20 ECTs

Industry Operations - Enterprise Development

20 ECTs Total 60 ECTs  Total 60 ECTs  Total 60 ECTs

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D. Module CatalogueA list of all programmes and module descriptors (including a list of essential and recommended readings and assessment weighting) is provided on TU Dublin’s module catalogue https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=module+catalogue&sa=Search

E. Optional Modules

There are no optional modules on this programme.

F. Exemption from Modules

TU Dublin acknowledges, and gives value to, learning achieved prior to registering for a TU Dublin programme or prior to seeking a TU Dublin award. This process is called Recognition of Prior Learning (RPL). More information on RPL may be obtained here http://www.dit.ie/academicaffairsandregistrar/recognitionofpriorlearning/. As part of the RPL or Accreditation of Prior Certificated Learning (APCL) process students may apply for an exemption from certain elements or modules of the programme. The School operates a very strict deadline for the application for exemptions and exemption application forms can be obtained from the School Office. Completed application forms including all supporting documentation must be received within two weeks from the start of the semester. Students must continue to attend modules, which they applied to be exempted from until they receive official confirmation of their exemption (by post or email) from the School Office.An application form is at the back of this document and must be submitted to mary.dineen@tudublin.ie.

IV. Quality Assurance and Programme Management

A. Quality Assurance and General Assessment Regulations

The Quality Assurance and Enhancement Procedures are outlined in TU Dublin’s Handbook for Academic Quality Enhancement 2005 (revised 2019), which is available to download from the TU Dublin website.https://www.dit.ie/ qualityassurance andacademicprogrammerecords/ handbook  

This document explains in detail the process of monitoring and enhancing the quality of TU Dublin programmes. For instance, it lays out the role of internal and external examiners in quality enhancement. TU Dublin relies on the feedback from students, programme tutors, internal examiners and external examiners in its annual

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monitoring of programmes and modules.

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An annual monitoring report in relation to the functioning of the programme in the past academic year is prepared by the Programme Committee and submitted through the Head of School (or nominee) to the College Board. This is a two-part process: the first part at the end of the academic year (June) deals with the proposal of major or minor modifications to the programme and their approval, while the final report is submitted and considered in the autumn term (November) of the succeeding academic year.

B. College and School Management

The Dean and Director of the College of Arts and Tourism, Mr. John O’Connor, is responsible for the strategic, operational and academic leadership of the College. He is assisted by the College Manager, Ms. Andrea Marcelin. The College has a College Leadership Team (CLT), consisting of the Heads of School within the College, which meets on a weekly basis, and a College Board, consisting of the management team of all Schools and elected staff and student’s union representatives, which meet once a month.

The School Executive, consisting of the Head, Assistant Heads, and structured lecturer of the School meet on a weekly basis.

C. Assessment and Feedback

1. General Assessment Regulations (GAR)

Any issues relating to assessment and feedback on programmes and modules in contained with the General Assessment Regulations (GAR)

https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=general+assessment+regulations&sa=Searchhttps://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=general+assessment+regulations&sa=Search

The GAR contain information on progression, carrying subjects, examination boards (including appeals, rechecks, and reviews of assessment components and the appropriate deadlines), and award classifications.

School Group Assessment Policy

Assessments may either be group assessments or individual assessments and will align with module learning outcomes. Lecturers will provide an assessment specification document for each assessment indicating the assessment criteria to

In the School of Hospitality Management and Tourism we are committed to providing timely feedback on student assessment. Specific detail on student assessment and feedback are provided by individual lecturers.

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2. Student Feedback

Students receive on-going and continuous feedback in relation to their performance and examinations throughout each module. This feedback may be disseminated in hard copy and / or electronic form. All semester and final results are communicated via the Electronic Grading Book (EGB) which can be accessed externally or internally by registered students.

3. Student Representatives

At the start of the academic year every class on this programme will be asked to nominate a spokesperson, the Class Representative. The student representative of each year of the programme will be invited the programme board meetings to present any issues that may be arising from the manner in which the programme is managed. These meetings are organised by the programme tutor.

Please download an complete a nomination form from www.ditsu.ie to register a Class Representative with the students union, which holds regular class representative meetings.

1. Student Survey Questionnaire

As part of the TU Dublin Quality procedures a number of reports concerned with monitoring and suggesting areas for improvement for programmes are generated which incorporate the student survey questionnaires (Q6 forms) which are distributed via Brightspace at the conclusion of each module.

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D. Programme Management

Each programme team (see table below) consists of the programme tutor, a year tutor, the programme board (all lecturers lecturing on a particular programme) and a student representative for each year of the programme. The programme board meets once per semester.

Programme Tutor

John RyanPhone: 353(0)14027562 or 012205804e-mail: John.Ryan@tudublin.ie

Year Tutors Student RepresentativeYear 1 Clement Ryan

Phone: +353(0)140247567 or 01 2205803e-mail: Clement.Ryan@tudublin.ie

Year 2 Jennifer Hussey Phone: 353(0)140247579 or 012205808e-mail: Jennifer.Hussey@tudublin.ie

Year 3 John RyanPhone: 353(0)14027562 or 012205804e-mail: John.Ryan@tudublin.ie

V. Additional Information and Student Guidance

A. Registration and payment of Fees

Once you have been accepted onto a programme you must register for that programme. Fees can be paid in full immediately or in 3 installments as follows:

1. 25% to be paid before classes begin2. 25% to be paid by 31 October3. 50% to be paid by 31 January

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Please note penalties will apply if you miss either payment date and access to library and brightspace facilities can be restricted.

For information on registration and fees, please check the following webpage https://www.dit.ie/student services / registration /

Student cards wil be physically distributed to first year students at orientation/induction. However for other students (eg first years that don’t show up on the day, advanced entry students, masters students, returning students who need a card etc), student services have confirmed the following:

If new students do not have a card distributed during an orientation event they can upload a photo and it will be posted out. For students looking for replacement cards they can contact student services at studentservices.city@tudublin.ie and they will post out a replacement.The link for uploading the photo is not yet live as they are waiting for IT to complete the work. As soon as it is live student services will communicate the link to students.

 

The registrations office deals with issues such as confirmation of registration letters (for instance for social welfare or student grant authorities), change of address, or collection of student cards. For more information on registration and student card collection go to

https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=registration&sa=Search

If you have issues regarding registration or payment of fees please contact the following numbers

For queries regarding registrations (01) 4024663 For queries on fees and paying fees (01) 4027500

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B. Student Timetables

Student timetables can be accessed from the TU Dublin website on http://webtimetables.TU Dublin.ie/ .

A quick guide on accessing web timetables can be found here.

C. Communication with Students

The main media for communication with students will be the student’s TU Dublin email account. TU Dublin email can be accessed from here http://mydit.ie/mydit.ie/.

D. Careers Service

TU Dublin provides an excellent career service

https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=careers+services&sa=Search

Careers AdviserTechnological University Dublin Careers Service, Room 149, TU Dublin Bolton Street,D.1.t: + 353 1 402 3859 e: tafcareers@dit.ie fb: TU Dublin Careers Service. Twitter:@DitCareers

E. TU Dublin Students Union (DITSU)

The DITSU website (http://www.ditsu.ie/) provides useful information on a variety of topics, e.g. eduction matters, welfare, or events.

F. Student Support Services

Information on a variety of Student Support Services can be found on the TU Dublin Campuslife website. This website includes information on institute-level support for individual student needs, including

Accommodation Campus Life office Careers

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Chaplaincy Counselling Disability Service Health Centre Mature Student Support Societies Sports Student Financial Aid Health and Safety TU Dublin Clubs and Societies

For further information on student support services click belowhttps://www.dit.ie/tools/search/?

cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=student+support+services&sa=Search

Library ServicesThe Library website, http://www.TU Dublin.ie/library/, serves as a portal to a variety of online resources. It also includes a link to past exam papers

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G. Virtual Learning Environment – Brightspace

Lecturers utilise a virtual learning environment, called Brightspace, to make class notes, presentations, assignments available to students. You will be automatically registered on the modules that you take. Brightspace can be accessed from here https://www.dit.ie/brightspace

TU Dublin also utilises a web-based plagiarism system to test student assignments for plagiarism.

Should you encounter difficulties with Brightspace, please contact the TU Dublin Support Desk at 01-4023123 or email support@TU Dublin.ie .

H. Student Rules & Regulations!

All students are required to observe, in addition to the laws of the State the Regulations of the Institute as amended from time to time by TU Dublin's Governing Body. Below are links to the most important regulations all our students must abide by. It is your responsibility to familiarise yourself with the content, and our disciplinary procedures.

1. TU Dublin Student and Registration Regulations

https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=student+registration+and+fees+policy&sa=Search

2. TU Dublin Student Regulations Governing the use of Computer Resources

https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=regulations+around+use+of+computer+resources&sa=Search

3. General Assessment Regulations

To read TU Dublin Assessment regulations or the find out more information on Personal Circumstance/ recheck of Examination results/ Appeals

https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=general+assessment+regulations&sa=Search

4. TU Dublin Disciplinary procedureshttps://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=disciplinary+procedures&sa=Search

5. Identity and Access Management

Identity and Access Management enables TU Dublin to verify that individuals are who 20

they say they are, whether or not they are affiliated with TU Dublin and what entitlements that affiliation allows to the Institute's Information Technology resources. A student who is classified as an “external repeat” is not entitled access to any resources, other than TU Dublin Portal, incorporating eMail service. The complete Identity and Access Management is available [IDaM] Identity Management Policies - Version 1.0.

6. TU Dublin Student Charter

The mission of the Institute emphasises partnerships between staff and students and working together to improve the quality of service and the response to diversity of needs. The charter outlines these partnerships in more detail. TU Dublin Student Charter - Read these

7. Social Welfare Fraud Controls

Students should be aware that TU Dublin works with the Department of Social Protection to guard against social welfare fraud. It is an offence to claim social welfare payments you are not entitled to while attending a fulltime programme of study at TU Dublin. Further information is available at Fraud Control - Department of Social Protection

8. TU Dublin Student Alcohol Policy

This policy adheres to the guidelines contained in the National Alcohol Policy (1996) and was formulated and adopted by the Student Services Council in 2002. Read the TU Dublin Student Alcohol Policy

9. TU Dublin Student Dignity and Respect Policy

All students have a right to be treated with dignity and respect, and the Institute strives to nurture and promote a culture of tolerance which respects diversity. Read the TU Dublin Student Dignity and Respect Policy

I. Health and Safety

The general provisions of the Safety, Health and Welfare at Work Act 2005 impose a duty on all employers to ensure, as far as is reasonably practicable, the safety of their employees at work by maintaining safe plant, safe systems of work, and safe premises, and also by ensuring adequate instruction, training and supervision. The Institute is also bound by the Act to ensure the safety of all other persons, who (though not employees) may be affected by the Institute’s work activities.

Technological University Dublin is required under the provisions of the 2005 Act to bring to the attention of all employees and students a statement of its policy, organisation and arrangements with respect to health and safety at work.

Technological University Dublin is committed to providing and maintaining a safe learning and working environment. This will be achieved by implementing an effective safety management system through consultation and through managing and conducting work activities in such a way as to ensure the safety, health and welfare of all. More information on H&S can be found here http://www.dit.ie/healthsafety/.

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J. Student Counselling Service

TU Dublin provides a free and confidential counselling service. The TU Dublin Student Counselling Service:

is easily accessible is situated in 4 major TU Dublin campus sites (including Cathal Brugha Street) is available to all TU Dublin students: full time, part time, undergrads, post-

grads, apprentices is open Monday to Friday, from 9am to 6pm, term time and holiday time. To make an appointment, ring our secretary Gabby Lynch on (1) 402 3352,

text to 086 0820543 or email gabby.lynch@TU Dublin.ie Outside those hours, please ring The Samaritans on 1850 609090 (24hrs),

text on 0872609090, or email jo@samaritans.org or Aware 1890 303 302.

More information on the counselling service can be found at https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=student+councelling+services&sa=Search

K. Student Health Service

TU Dublin provides a free student health service (full time students only). More information on the student health service can be found here http://www.dit.ie/campuslife/studenthealthservice/welcome/. The closest student health centre is located in Bolton Street Campus. Please call ahead as you will need to make an appointment.

L. Academic Calendar and Timetables

Student timetables can be accessed from the TU DublinTimetables

Semester 1The college is based over 3 sites within the city campus however all lectures this term are scheduled for the Cathal Brugha St site

MG = Marlborough StSP = Sackville PlaceCBS = Cathal Brugha St

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Timetable Details

In general, the delivery of each module will be online. Online delivery will consist of a specified period of ‘life’ (synchronous) delivery using our virtual learning environment Brightspace and the online class room tool called Bongo, which forms part of the former, as well as various activities, readings, tasks, etc which you complete in your own time (asynchronous). The synchronous delivery schedule is shown below as a Table 1. You are required to be online during the times indicated below.

Table 1: Online Delivery Schedule

Year 1 S1 HOSP 1001 Management 1 Hos/Tour/Leis

EveNevan Bermingham Thursday 17:30 18:30

S1 HOSP 1002 Bus Communications for Hosp Mg Julie Mullane Tuesday 18:30 19:30

S1 HOSP 1003 Hospitality in Bus Environment Jennifer Hussey Tuesday 17:30 18:30S1 TFIT 1002 Digital 1 - Fundamentals Alan Lyons Thursday 18:30 19:30

PDEP 1810 Industry Operations Pro Devel Jennifer Hussey Davin Dunlea Tuesday 19:30 20:30

To ensure a pleasant online experience for everyone involved please always follow the Netiquette for Online Communication & Participation available here https://docs.google.com/document/d/1tLI7AMXmWaAESgFYiFQ_TuhdgiEFz0I-sYyIaADNP9w/edit Additional help and resources for the use of Brightspace and Bongo can be found here https://www.dit.ie/brightspace/studentlogin/

However, every three weeks you will have face-to-face classes on a specified day and times following the face-to-face schedule included below – see Table 3. There will not be any synchronous – live online classes on the weeks when you have face-to-face classes. In other words, in any given week you will have either a face-to-face interaction with your lecturers OR a synchronous – live online class; but not both. Face-to-face classes will be 45 minutes in duration. There will be a 5-minute gap before the start of the next class. You will be advised of the arrangements with regard to groups before your classes commence.

The days on which you will have face-to-face or online classes are outline in Table 2:

Table 2: Face-to-Face and Online Schedule

Weeks Dates Year 1 Year 2 Year 31 22/09/2020 Face2Face On-Line

2 29/09/2020 On-Line Face2Face3 06/10/2020 Face2Face On-Line On-Line

4 13/10/2020 On-Line Face2Face On-Line

5 20/10/2020 On-Line On-Line Face2FaceReading Week 27/10/2020

6 03/11/2020 Face2Face On-Line On-Line

7 10/11/2020 On-Line Face2Face On-Line

8 17/11/2020 On-Line On-Line Face2Face

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9 24/11/2020 Face2Face On-Line On-Line

10 01/12/2020 On-Line Face2Face On-Line

11 08/12/2020 On-Line On-Line Face2Face12 15/12/2020 Face2Face On-Line On-Line

So, whenever you have a Face-to-Face session scheduled, you have to attend the University in person at the Cathal Brugha Street Campus according to the schedule in Table 3 below.

Table 3: Face-to-Face Class Schedule

Module Time Group Lecturer RoomManagement 1 5.30 – 6.15pm A Mr Nevin

Bermingham KOS

6.20 – 7.05pm B Mr. Nevin Bermingham Rm13

Hospitality in the Business Environment

5.30 – 6.15pm B Ms. Jennifer Hussey Rm13

6.20 – 7.05pm A Ms. Jennifer Hussey KOSIT Fundamentals 7.10 – 7.55pm A Mr. Alan Lyons KOS

8.00 – 8:45pm B Mr. Alan Lyons Rm13

Business Communication 7.10 – 7.55pm B Ms Julie Mullane Rm13

8.00 – 8:45pm A Ms Julie Mullane KOSAll face to face classes are scheduled for the Cathal Brugha St site

The 20 ECTS Industry Operations module (which is based on your work experience) will be delivered entirely online.

Please note that the above arrangements are subject to any change or updates to government health advice and / or regulations, which may impact these at short notice. In the event of another lock-down and associated travel restrictions, the face-to-face sessions will be replaced with synchronous on-line lectures.Information on all TU Dublin student services can be found here https://www.tudublin.ie/for-students/

Semester 2 timetables will be issued in January

University Academic CalendarThe academic calendar can be found here.

https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=academic+calendar&sa=Search

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VI. Important Contacts

John Ryan: 01 2205804 or 01 402 7562John.Ryan@tudublin.ie

Mary Dineen : School Secretary Cathal Brugha St.

01 402 4352 Mary.Dineen@tudublin.ie

Ralf Burbach: Head of Department (Hospitality) 01 4024372Ralf.burbach@tudublin.ie

For queries regarding registrations (01) 4024663https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=registrations&sa=Search

For queries on fees and paying fees (0 1) 4027500https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=fees+and+income&sa=Search

For queries on brightspace (01) 4023123https://www.dit.ie/tools/search/?cx=012936220131878774434%3Azcynfr4fqjg&cof=FORID%3A11&ie=UTF-8&q=brightspace+support&sa=Search

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VII. Exemption Form

School of Hospitality Management and Tourism

Application for Exemption based on prior Qualification

To be completed by student.

Name: __________________________________ Student ID. ________________

Address:_____________________________________________________________

Course/Program: ______________________________________________________

Year: __________________ Course Tutor: ___________________________

Contact No. (Mobile): ____________________ E-Mail : _______________________

Please provide the following information in relation to the exemptions sought.

Name of Subject for which you are requesting an

Exemption 1st semester

Name of Qualification and Subject previously undertaken

YearExamined

Grade or Mark

Achieved

Are there any factors which you wish to be taken into consideration in relation to your application for

exemption?

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________You may continue on a further sheet. Copies of transcripts of results which support the application should be attached to this form. Students

are advised to discuss their application with their Year/Course Tutor prior to submission.

I wish to apply to the School of Hospitality Management and Tourism to proceed for exemption from attendance and assessment of the above

subjects from my current year. The information I have provided in relation to this application is accurate to the best of my knowledge.

Signature________________________________ Date ________________

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