Microsoft PowerPoint - Data Center Tour STL (May 14)

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WWT Data Center Tour

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Transcript of Microsoft PowerPoint - Data Center Tour STL (May 14)

Page 1: Microsoft PowerPoint - Data Center Tour STL (May 14)

WWT Data Center Tour

Page 2: Microsoft PowerPoint - Data Center Tour STL (May 14)

Agenda

• Introduction – 11:30 - 11:45□ Mark Catalano, Vice President of Sales (WWT)

• WWT Data Center Practice Overview – 11:45 - 12:00 □ Tony Berg, Director Data Center Practice (WWT)

• Consolidation - 12:00 - 12:30 □ Dave Brown, Data Center Sales Specialist (WWT)

• Virtualization - 12:45 – 1:15 □ Scott Webb, Virtualization Practice Mgr (WWT)

• Backup and Recovery – 1:15 – 1:45□ Dustin Holst, Data Center Technical Architect (WWT)

• Keynote - 2:00 – 3:00 □ John Coster, Savvis, Inc.□ David Shacochis, Savvis, Inc.

• Expert Roundtable Discussion – 3:15 – 4:15

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Your Success Drives Ours

□ Relentless Focus on People, Process & Partnerships

□ Excellent Customer Service and Proven Methodology - driven by ISO 9001:2000 Quality processes

□ Nationwide Presence & Support

□ Revenues In Excess of $2.8 Billion in 2008

□ Strong Credit Line - $400 Million Plus

□ 1,200+ Employees - including 190 Cisco-certified Professionals

□ Minority Owned, Founded in 1990

□ 100 Percent Customer Satisfaction Goal

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Industries, Solutions & Growth

IT Products and Solutions

Supply Chain Services

Professional Services

GovernmentEnterprise Commercial

Service Provider

Growth & Investment: Geographies, Partners, Technology & Customers

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Data Center Solution Areas

Data Center SolutionsData Center Solutions

Servers &Blades

Data CenterFacilities

Data Center Networking

VirtualizationTechnologies

Storage &Backup

Professional Services

• Assessments• Design and Planning

• Project Management

• Implementation & Support

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Data Center OEMs & Partnerships

Servers & Blades Storage & Backup Networking Virtualization Facilities

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Data Center Certifications & Specializations

Servers & Blades Storage & Backup Networking Virtualization Facilities

Cisco Gold Partner

Data Center Networking

Infrastructure Specialized

Data Center Storage

Networking Specialized

CCIE

Storage (MDS)

CCIE

Routing & Switching

CCIE

Security

CCIE

Voice

CCNA & CCNP

CCDA & CCDP

WAAS & ACE

Certified

Nexus Certified

Masters Certified Unified

Communications

Masters Certified

Security

EMC Signature Partner &

ASN, BURA & NAS MDP

NetApp Platinum Partner

HP Platinum Partner &

Storage Elite

Sun Executive Partner &

Data Center Elite

Symantec Platinum

Dell Certified Partner

Cisco Gold Partner

HP Certs: Master SAN

Architects, APC

Enterprise Solutions, APP

Storage Solutions

EMC Certs: TA

Specialists,

Implementation Experts,

BURA MDP, NAS MDP

Sun Certs: Storage

Admin, Storage Architect

NetApp Certs: NCDA,

NCSA

HP Platinum Partner,

Blade & HPC Elite

Sun Executive Partner &

Data Center Elite

Dell Certified Partner

Cisco Gold Partner

HP Certs: AIS & ASE

Proliants, Blades & HPC,

CSA (HP-UX)

Dell Certs: Enterprise

Architecture

Sun Certs: Solaris 8,9 &

10, Solaris Admin,

Cluster, Netra, Sun Fire,

E10, E15 & E20 Certified

Cisco Certs: CCIE

Storage, CCIE Routing &

Switching, Nexus

Certified

VMware Enterprise VIP

Partner

VMware VAC Partner

Microsoft Gold Partner

Citrix Platinum Partner

VMware Certified

Professional (VCP)

VMware Certified

Technical Sales

Professional (VTSP)

VMware Certified Sales

Professional (VSP)

HP Virtualization Elite

Sun Virtualization Partner

Dell Enterprise

Architecture

Cisco Gold Partner

EMC Signature Partner

APC Platinum Partner

Liebert Platinum Partner

Panduit Partner

Bick Group Strategic

Partner

RCDD

Electrical Engineering

Mechanical Engineering

Graybar Partner

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• Comprehensive understanding of data center technologies allows us to architect and configure the complex solution(s)

• Supply Chain logistics partner with extensive inventory and asset management experience can lower your TCO and decrease the time to market

• Data center program and project management knitting together all the pieces from the design to the implementation

• 400+ Industry Standard Data Center Certifications and

$350M+ in Data Center Revenue

• Customer liaison for OEM relationships giving you

one company……and one throat to choke

Business Relevance of WWT in your Data Center

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Considerations for Consolidation

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OperationalLimitations

New BusinessPressures

Collaboration SLA MetricsEmpowered User Global Availability Reg. Compliance

Power & Cooling ProvisioningAsset Utilization Security Threats Bus. Continuance

The Data Center is Under Increasing Pressure

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• Server Consolidation – lower capital expenditure, less power and cooling, less servers to manage

• Storage Consolidation – greater ability to manage and control data performance, availability, capacity growth

• Network Consolidation – allows for lower cost storage and backup environment alternatives, fewer cable runs, better cooling efficiencies

Why Consolidate?

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• Data Center Facilities – increased utilization of physical facilities and greater physical security of data

#1 ReasonPower, Cooling and Space

Why Consolidate?

Added Benefits……

Management and Operations –greater centralized management and control over Clients and Data Center

Infrastructure

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Consolidation? Why?

Servers &Blades

Data CenterFacilities

Data Center Networking

VirtualizationTechnologies

Storage &Backup

Lower Your TCO Of Course!!

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Consolidation Dependencies

• Consolidating Servers absolutely affects Storage, Networking, Management & Operations processes, and the Data Center teams

• Implementing a centralized tiered storage and respective backup, recovery and archive environment absolutely affects the Network, and Server environment as well as Management & Operations processes

• Architecting a 10Gb Ethernet and FCoE network design will absolutely require advanced planning for the Server and Storage environments, Management & Operations processes, and design of the Data Center facility

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Things to Know -

• Assessments – You have to know where you are before you can get to where you want to go

• Coordination with all IT functions and Business Units - UP FRONT !□ Applications – How will any consolidation affect licensing? Impact to business users? Involve Security and/or Compliance Issues?

□ End Users – How will any migration plans affect the users?

□ Operations and Help Desk– Do they have the tools, procedures, and training to monitor and respond to the consolidated environment?

□ All IT Functions – Server, Storage, Network and Application Teams

□ Data Center Facilities – You are making a change to the footprint, power, cooling, cabling infrastructure, etc., right?

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Things to Know – (continued)

• Detailed Design and Plan - A necessity to assure the projected ROI for your company’s investment in any consolidation effort

□ Physical logistics. Understanding the established process for procurement, installation, and configuration of new hardware and software as well as coordinating inter-team effort.

□ Collaboration. Gather technical and non-technical requirements and constraints for each of the groups

□ Support across a heterogeneous vendor environment. Consolidation often leads to need for coordination of multiple vendors support.

□ Assets. Identify, quantify, and qualify the assets in scope.

• Re-Assess – During and after consolidation effort for modifications to design, processes, and/or tools for a continuous improvement cycle to assure ROI

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• Business Issues:

□ Compliance – Business and Government

□ DR / Business Continuity

□ Performance – Customer Satisfaction

• Architecture:

□ Consolidate and Virtualize Servers

□ Consolidate / Centralize Storage

□ Consolidate / Upgrade LAN and WAN

□ Implement VMware, BladeSystem, host and array based Replication, upgraded Backup Environment

• Results:

□ Improved Management allowing for Compliance

□ Consolidated environment allowing for cost effective DR / Business Continuity

□ Substantially improved and managed performance

Banking Customer Consolidation Project

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Q&A

Questions?

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Considerations for Virtualization

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Virtualization

Network

Storage

Desktop

Server

Server Consolidation

Server Provisioning

Backup and Recovery

Capacity PlanningAssessments

Security Model

Chargeback

Virtual InfrastructureMethodology

Server Grouping

Virtualization Criteria

ROI Analysis

OrganizationalAssessments

Health Checks

Identification of Virtual Desktop Candidates

Health Check

Virtual Desktop Infrastructure Design &Planning

VDI Feasibility Assessments

VDI Proof of Concepts

VDI Blueprint

Desktops &Laptops

DisasterRecovery

Thin Clients

Storage Virtualization

Information LifecycleManagement

Virtual SANs

Resource Management

Backup & Recovery

Storage Optimization

Consolidated Storage

Tiered Storage

Network Assessments

Network Security

Virtual LAN

Virtual SAN

Unified Fabric

Fibre Channel (FC)

Fibre Channel over IP (FCIP)

Fibre Channelover Ethernet (FCoE)

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Phase 1 - Experimental (2005 – 2006)

□ Organizations uses physical (non-virtual) infrastructure for all new builds and refreshes of existing assets. Virtualization is only used in pilot, proof-of-concept, or limited development deployments

Phase 2 - Limited Deployment (2006)

□ As organizations became a little more comfortable with virtualization, they began to use it to replace actual physical servers -- these servers were normally development, test, or non-critical production servers.

Virtualization 2.0 (Optimization & Operational Readiness)

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Phase 3 – Virtualize First (2007)

□ The "Virtualize First" policy means that at the time a decision point is made on a server (for example, a new deployment, refresh, migration, or event caused by power/cooling constraints), the default target is a VM, unless a logical counter-case can be made.

Phase 4 – Operational Transformation (2007)

□ Can only be achieved with some level of executive buy-in. Whereas it is relatively easy migrate a large number of physical assets into virtual machines without changing an organization, it requires real executive sponsorship to drive a change in the way systems are managed

Virtualization 2.0 (Optimization & Operational Readiness)

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• Phase 5 – Business Transformation

“THE ROAD TO THE FUTURE”

□ VDI

□ Lifecycle Management

□ Backup/Recovery/DR/Business Continuity

□ Workflow Automation

□ Chargeback

Virtualization 2.0 (Optimization & Operational Readiness)

Are You Ready for Phase 5? Schedule an Operational Readiness Assessment and Find Out!

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Desktop Virtualization? Why?

• Types of Desktops

• Benefits of a Virtual Desktop Infrastructure

• Virtual Desktop Infrastructure Use Cases

• Is VDI right for your environment?

• Choosing a Virtual Desktop Infrastructure Integrator

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Types of Desktops

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• User experience improvements

• A ‘snapshot’ or ‘point in time’ image of the virtual desktop can be saved and subsequently restored in minutes

• As the desktop virtual machine is managed in the same way other virtual workloads are managed in the data center, high availability and disaster recovery can be built in to the new design from the beginning.

• Patching and modifying the virtual desktop is done from within the data center and does not require user acceptance, intervention, or traversal of the network for success.

• Vulnerabilities inherent to a distributed desktop environment (USB, DVD, CDR drives) can be minimized or eliminated by moving the desktop into the data center

Benefits of VDI (Virtual Desktop Infrastructure)

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VDI Use Cases

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• Consider VDI as a Business Enabler

• Reduces Maintenance and Desktop Mgmt Costs

• Improves Security and Compliance

• VDI Feasibility Assessment is KEY!

Is VDI Right for my Environment?

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• Ask for References

• SBC (Server Based Computing) Experience is More Important Than Hypervisor Experience

• Knowledge of Desktops and Thin Clients

Choosing a VDI Integrator

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Q&A

Questions?

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Considerations for Backup and Recovery

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Agenda

□ Backup, Archive and Disaster Recovery

• First Step: Data Classification –Why do I need to?

•What is my data is and where does it reside?

• Do my backups change when I virtualize my environment?

□ Q/A

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Pop Quiz!

•How long would it take you with your current Backup/DR strategy to completely recover from a real Disaster

• What data and in what amount of time were you able to recover during your last DR exercise?

• What RPO’s and RTO’s are you able to guarantee?

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Does your backup and DR architecture look like this?

• Typical length of time for recovery is normally a few minutes.

High Bandwidth Connections

Data Sharing

Advanced Coupled/Clustered

Systems

Datacenter A Datacenter B

(hot site)

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The Cost of Recovery – Does this change things?

Recall/Recovery Time Objective

Data

lo

ss

(Rec

overy

Po

int

Ob

jecti

ve

)

Days Minutes SecondsHours

Last Transaction

Hours

Minutes

Mission critical support services

Mission critical support services

Cost

Low

High

Tape

Disk to Disk

Virtual Tape

Days

“Instant”

Mirrors/Snap/Clones

Near Continuous Data Protection (Near CDP)

Continuous Data

Protection (CDP)

Remote Mirrors

Remote Snaps/Clones

Server Clusters + Storage ClustersIncreased

availability

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Step 1: Data Classification – Why is this important?

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If you want to design Backup the right way…..

- You need to understand your data and its respective value to your business.

- All data is NOT created equal.

- Be forewarned! This is sometimes a painful process! ☺☺☺☺

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Data Classification

Mission Critical

Business Critical

Business Important Development

Requirement

Availability 99.99% 99.90% 99% 97%

Threshold basedAutomatedProvisioning

Up to 20% of current fileSystem allocation within 1Business Day

Up to 20% of current fileSystem allocation within 2Business Days

Up to 10% of current fileSystem allocation within 4Business Days

Up to 20% of current fileSystem allocation within 1Business Week(Scratch based allocation)

RTO 15 minutes 1 hour 8 hours 24 hours

RPO 1 hour 12 hours 48 hours 96 hours

Restore Requests 100 requests/week 100 requests/week 50 requests/week 50 requests/week

Backup Success Rates 97% 95% 90% 90%

Archive Policy No access in 90 days No access in 30 days No access in 90 days No access in 180 days

Archive Access Time Seconds Seconds Up to 4 Hours 24-48 Hours

Regulatory Compliance SOX HIPPA None None

Forecasting Monthly Quarterly Yearly Yearly

Incident Classificationand Notification

Severity 1 < 15 minutesSeverity 2 < 30 minutesSeverity 3 < 1 daySeverity 4 < 1day

Severity 1 < 25 minutesSeverity 2 < 40 minutesSeverity 3 < 1 daySeverity 4 < 1day

Severity 1 < 25 minutesSeverity 2 < 40 minutesSeverity 3 < 1 daySeverity 4 < 1day

Severity 1 < 25 minutesSeverity 2 < 40 minutesSeverity 3 < 1 daySeverity 4 < 1day

Asset Reporting(Chargeback) Weekly Bi-weekly Monthly Monthly

Cost $$$$ $$$ $$ $

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• Provides detailed information about each server, volume and file in heterogeneous storage networks without requiring installation of a single server agent.

• An assessment provides a better understanding of file systems, insight into current utilization, fine age distribution, growth trends and problem areas.

• Once the analysis is complete, WWT delivers the information in easy-to-understand reports that will assist the customer in making fullyinformed decisions about their storage infrastructure and any needed changes.

How do you do this? - WWT File System Assessment

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So we’ve classified our Data, now what?

• Where does all of this Data reside?

• Are my critical apps or file servers using local disk, DAS, NAS or SAN?

• What application dependencies are out there and where do they reside?

• Is any of my data encrypted?

• Do we need to ARCHIVE data for compliance? (SOX, HIPPA, DoD5015.2)

• Can we archive, or even better, DELETE, some data that is classified as old or junk? (the Delete key is the “greenest” tool in the Data Center and it’s free!!)

• How is all of this data being backed up?

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• Backup Assessment provided by WWT to provide an in-depth technical analysis

• Diagnose wide range of backup architectures for single-site and/or multi-site environments.

• Detailed final reports that contain information such as backup and restore bottlenecks and success and failure metrics

• Monitoring will provide health indicators for BURA infrastructure as well as capacity planning.

• WWT experts will interpret the output to:

� Provide guidance on improving backup and recovery infrastructure

� Recommended next steps and suggestions on technology enhancements

� Future roadmap

Let us help you close the gaps! - WWT BURA Assessment

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Backing up Virtualized Environments

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Does virtualization impact my backup/recovery?

• ABSOLUTELY – but don’t let that scare you!

• The amount of data backed up can sometimes increase

•The number of backup licenses can sometimes decrease

• Good news is: you have LOTS of OPTIONS!

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Ways to skin the virtualized backup cat?

• Backup Agents on the virtualized clients

• Virtualization integrated backup tools (VCB)

• Snapshots/clones at the storage array

• 3rd party Backup tools

• Let WWT help you with your homework!

Page 45: Microsoft PowerPoint - Data Center Tour STL (May 14)

Backup life “as you know it” can still work, BUT….

Backup client software runs on the VCB proxy server

VMwareConsolidated Backup

PhysicalServer

Virtual Machines

App

OS

App

OS

App

OS

ESX Server

SANStorage

SNAPSHOT

SNAPSHOT

SNAPSHOT

VCB proxy serverwith Backup agent

MOUNT

CentralizedData Mover

Backup Media

Backupagents

Guest

x86 Architecture

VMware Virtualization Layer

DiskNICMemoryCPU

Application

Operating System

Application

Operating System

Backup client software runs directly on each virtual machine

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DEDUPLICATION AT SOURCE DEDUPLICATION AT TARGET

� Potentially move ~ 200 percent of primary data weekly

� Significant reduction in backup storage

� Backups are typically restored from full and incremental images

� Data viewed as file systems and/or virtual tape library target for traditional backup environments

� Potentially move ~ 2 percent of primary data weekly

� Significant reduction in backup storage

� Significant reduction in network impact

� Significantly faster daily full backups

Network Network

There are strong use cases for both technologies…

So what about this stuff called Dedupe?

Page 47: Microsoft PowerPoint - Data Center Tour STL (May 14)

After the blood and sweat….

1. NOW, you can build a worthy Backup Plan

2. NOW, you can refine the architecture for true ILM. (and yes, that can include TAPE!)

3. NOW, you can apply the right protection for the right data!

4. NOW, you can architect CoOp/DR based on req’ts

5. After the build out, NOW you can test the DR Plan

6. NOW, you can guarantee SLA’s!!

Page 48: Microsoft PowerPoint - Data Center Tour STL (May 14)

QUIZ TIME!!

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What is the first step in order to determine what gets priority for Backup strategies and DR?

A. Server VirtualizationB. Asynchronous vs. Synchronous ReplicationC. NAS and SAN performanceD. Data Classification

Answer: D

Page 50: Microsoft PowerPoint - Data Center Tour STL (May 14)

Once you determine your Data Classifications, what is the next question that needs to be answered?

A. Can I delete all of the data and start over?B. Where does all of the data reside?C. Can I archive my data?D. Can I verify my backups?

Answer: B

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In order to fulfill all SLA’s, you must have all your

backups reside on disk based systems.

A. TRUEB. FALSE

Answer: B

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What are 2 key items to think about when looking at a

backup solution for your virtualized environment?

A. Staying within the backup windowB. RecoverabilityC. Which users you’d like to shootD. Picking the dedupe solution with the best analyst

ratings

Answer: A, B

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Which of the following are areas of expertise

that WWT can offer?

A. ServersB. StorageC. NetworkingD. VirtualizationE. FacilitiesF. All of the Above

Answer: F

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Q&A

Questions?

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Recap and Questions?

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Thank You!