with thewith the

Microsoft Office Microsoft Office SystemSystem

The Information Worker The Information Worker PlatformPlatform

Tony KnorsTony Knors – tknors@microsoft.com – tknors@microsoft.comSr. Partner Technology & Solutions AdvisorSr. Partner Technology & Solutions AdvisorMicrosoft Belgium & LuxemburgMicrosoft Belgium & Luxemburg

0

20

40

60

80

100%

2000 2005 2010

Different time, different place

Same time,different place

Same time,same place

Workingalone

Work Styles

Percentage of work that will depend on group input

What Shapes What Shapes Performance?Performance?An Example - the Rise of Virtual An Example - the Rise of Virtual CollaborationCollaboration

What Shapes What Shapes Performance?Performance?An Example - the Rise of Virtual An Example - the Rise of Virtual CollaborationCollaboration

(Source: Gartner - http://www.datapro.com/teleconferences/attributes/attr_103789_115.ppt)

Productivity - a Moving Productivity - a Moving TargetTargetProductivity - a Moving Productivity - a Moving TargetTarget

Over time, innovation causes any technology to lose its productivity benefit

Pro

du

cti

vit

y

Pro

du

cti

vit

y

Gain

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ain

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Today’s Productivity Today’s Productivity ChallengesChallengesToday’s Productivity Today’s Productivity ChallengesChallenges

1.1. Average information worker spends over Average information worker spends over hour and a half on email each day, which hour and a half on email each day, which is 20% of their work timeis 20% of their work time

2.2. Employees get 50%-75% of their relevant Employees get 50%-75% of their relevant information directly from otherinformation directly from other

3.3. More than 80% of enterprise's digitized More than 80% of enterprise's digitized information reside in individual hard drives information reside in individual hard drives and in and in personalpersonal files files

Content ChallengesContent ChallengesContent ChallengesContent Challenges

1. Industry analysts estimate that Information Workers spend 30% of their time finding information*

2. A major financial institution lost a $1.5B lawsuit for failing to produce required documents

3. A Turkish bank was spending 16 days to manually process credit card applications** * New World of Work – Microsoft whitepaper * New World of Work – Microsoft whitepaper

** Microsoft case study** Microsoft case study

How do these Challenges Affect How do these Challenges Affect Employees?Employees?How do these Challenges Affect How do these Challenges Affect Employees?Employees?

1.1. Struggle to prioritize and keep focused on Struggle to prioritize and keep focused on important tasksimportant tasks

2.2. Not getting full productivity from Not getting full productivity from employees who are out of the officeemployees who are out of the office

3.3. Working in teams can be complicatedWorking in teams can be complicated4.4. Cost of teamwork getting higherCost of teamwork getting higher

Information Workers @ Information Workers @ WorkWorkInformation Workers @ Information Workers @ WorkWork

CommunicateCommunicate AbsorbAbsorb

CollaborateCollaborate

AuthorAuthor

DecideDecide

DesigningDesigningNote TakingNote TakingPublishingPublishing

CreatingCreatingReusingReusingUpdatingUpdating

EmailEmailMessagingMessagingPresentingPresenting

MeetingsMeetingsDocumentsDocumentsInfo SharingInfo Sharing

ReadingReadingAnnotatingAnnotatingAnalysisAnalysis

AccessAccessInformationInformationDataDataPeoplePeople

ProjectsProjectsInformationInformationTasksTasks

Individual

Teams

Division

Enterprise

Industry

The New World Of WorkThe New World Of WorkThe New World Of WorkThe New World Of Work

One world One world of businessof business

Always on,Always on,always connectedalways connected

TransparentTransparentorganizationorganization

SimplifySimplifyworking togetherworking together

Find info andFind info andimproveimprove

business insightbusiness insight

Secure andSecure andmanage contentmanage content

WorkplaceWorkplaceTrendsTrends

Role ofRole ofSoftwareSoftware

Enterprise Content ManagementEnterprise Content ManagementSecure and manage contentSecure and manage contentEnterprise Content ManagementEnterprise Content ManagementSecure and manage contentSecure and manage content

Single, end to end Single, end to end content management content management

solution for every solution for every information workerinformation worker

Manage Manage diverse diverse contentcontent

Satisfy Satisfy compliance compliance

requirementsrequirements

Efficiently Efficiently manage multiple manage multiple

web sitesweb sites

Streamline Streamline business business

processesprocesses

Business intelligence

Collaboration Content management

Streamlined processes

PortalsSearch

Word processing

Business modeling

Presentations

Business data

management

Informationmanagement

Products Enabling Business ProductivityProducts Enabling Business ProductivityOffice system roadmapOffice system roadmapProducts Enabling Business ProductivityProducts Enabling Business ProductivityOffice system roadmapOffice system roadmap

The real timeThe real timecommunication servercommunication server

The e-mail, calendar The e-mail, calendar and unified messaging and unified messaging serverserver

The collaboration andThe collaboration andcontent servercontent server

The ultimateThe ultimatecollaboration desktopcollaboration desktop

SharePoint Feature AreasSharePoint Feature AreasSharePoint Feature AreasSharePoint Feature AreasDocs/tasks/calendars, blogs, Docs/tasks/calendars, blogs,

wikis, e-mail integration, wikis, e-mail integration, project management “lite”, project management “lite”,

Outlook integration, Outlook integration, offline docs/listsoffline docs/lists

CollaborationCollaborationBusinessBusinessIntelligenceIntelligence

PortalPortal

Enterprise Portal Enterprise Portal template, Site template, Site

Directory, My Sites, Directory, My Sites, social networking, social networking,

privacy controlprivacy control

Enterprise scalability,Enterprise scalability,contextual relevance, rich contextual relevance, rich people and business data people and business data

searchsearch

Rich and Web Rich and Web forms based front-forms based front-ends, LOB actions, ends, LOB actions, pluggable SSOpluggable SSO

Server-based Excel Server-based Excel spreadsheets and data spreadsheets and data visualization, Report visualization, Report Center, BI Web Parts, Center, BI Web Parts, KPIs/DashboardsKPIs/Dashboards

Integrated document Integrated document management, records management, records management, and Web management, and Web content management content management with policies and with policies and workflowworkflow

BusinessBusinessFormsForms

SearchSearchContentContentManagementManagement

PlatformPlatformServicesServices

Workspaces, Mgmt,Workspaces, Mgmt,

Security, Storage,Security, Storage,

Topology, Site ModelTopology, Site Model

Demo