Microsoft in de Telefonie?

Larry VelezDirector Industry Initiatives, Unified CommunicationsLarry.velez@microsoft.comMicrosoft

The future is near

Microsoft Unified Communicationscreated by the “magic of software”

InstantMessaging

Application Integration

Team Workspaces

Across Networks

Across DevicesE-Mail/

Calendaring

Conferencing VoIP

More Productivity

LowerCost

MoreChoice

MoreInnovation

Telephony

Transforming Business Models

Vertically-integrated communications

Existing IT infrastructure

Communications software foundation

Connected devices and applications

Horizontal software-driven communicationsV

endo

r Spe

cific

Mul

tiple

Ven

dors

Devices and applications

Communications hardware and

software

Telephony Infrastructure

Devices and

applications

Telephony Infrastructure

Communications hardware and

software

Using the Public Internet For Communications

Microsoft introduces Edge Server technology for secure and scalable Audio, Video, and Web communication

No need for IPSEC

Data Center

InternetA/V Edge Server:

Load balanced Access Edge

Server & Web Conferencing

Edge Server

Remote Site

Web Conferencing Edge Server

A/V Edge Server

Internal Deployment

Internal Deployment Log on

Logon

Secure & Scalable VoIP “how it works”

Private Enterprise Network

PublicNetwork

RemoteUser

1. Remote user SIP session request is authenticated

DMZ

InternalUser

A/V EdgeServer

HTTP reverse

proxy(ISA Server)

Private Enterprise Network

PublicNetwork

RemoteUser

2. Remote user requests VoIP to be authenticated at a public IP address

DMZ

A/V EdgeServer

Private Enterprise Network

PublicNetwork

RemoteUser

3. External user is given a port (UDP) to communicate

DMZ

A/V EdgeServer

Private Enterprise Network

PublicNetwork

RemoteUser

4. Remote User (SIP) invites Internal User to talk.

DMZ

InternalUser

A/V EdgeServer

HTTP reverse

proxy(ISA Server)

Private Enterprise Network

PublicNetwork

ExternalUser

5. Internal user requests VoIP to be authenticated via a private IP address

DMZ

InternalUser

A/V EdgeServer

Private Enterprise Network

PublicNetwork

RemoteUser

6. Internal User accepts Remote User invitation to talk.

DMZ

InternalUser

A/V EdgeServer

HTTP reverse

proxy(ISA Server)

Private Enterprise Network

PublicNetwork

RemoteUser

7. Internal User gets a public port to talk with Remote User.

DMZ

InternalUser

A/V EdgeServer

Private Enterprise Network

PublicNetwork

RemoteUser

8. Internal User and Remote User are now talking.

DMZ

InternalUser

A/V EdgeServer

6

Why is this important?

Remote users must have a valid security certificate can be authenticated by the HTTP Reverse Proxy Server

Remote users must know the public IP address of the A/V Edge server to connect to a public UDP port

Remote users are given a different public UDP port when authenticated

Internal or External Users have the right to accept or reject the request without risk

When the conversation is finished, all ports are closed

Security risks are very low because of the dynamic nature of establishing a communication session

Office Communicator as Softphone

Check availability from anyMS Office applicationWindows Mobile deviceBrowser

See and/or Talk from your PC with off the shelf devices

Do it securely……with no network

complexity…with trusted third parties…from office, home or

hotelCosts as low as consumer VoIP

services

Microsoft Softphone Adaptively Equalizes For Variations in Network PerformanceUser

Client SW

Local Area

IsolationArea

Access Area

Tier 3 ISP

Tier 2 ISP

Tier 1 ISP

Tier 2 ISP

Tier 3 ISP

Access Area

IsolationArea

Local Area

Client SW

User

T3 T3

T2 T2

T1

Network Components In Many Areas Create Network Performance Variation

WiFi

Cellular

MPLS IPSEC

Router

Firewall Switch

MDF

DMZ

Source: benchmarking study performed by Psytechnics Ltd in December 2006

QoE Inside Office Communicator

Multiple CODECs built into the client

Auto-CODEC- selection upon BW availability

Adapts to network conditions

Automatic MOS calculations

Download Microsoft Quality of Experience

(QoE)

UC DevicesCut Up To 60% Off Typical IP Telephony Costs

- Extending Communicator experience

– Personal computer, Web and mobile devices

– Dedicated communications devices

- Software for innovative IP phones– Implementations design with

embedded software– Partners deliver production

devices

Exchange Server To Access Messages Anywhere

“By 2007 “telework” will be practiced by more than 60 million people…”- Gartner Management Update 2004

12

The Future Looks Bright

Many basic telephony features in OCS2007 since

July 2007

Full telephony solution with OCS Wave 14 Summer 2010

When To Unify? Pilot Now, and Plan Enterprise Wide Migration

Identity (AD)

Presence

Build The Foundation

Instant Messaging

Mobile Messaging

Email + Calendar

1. Single Enterprise Directory2. Upgrade to Exchange 20073. Extend to mobile devices4. Single Presence Engine5. Single IM

1

Identity (AD)

Presence

Email + CalendarMobile MessagingInstant MessagingUnified Messaging

A/V/W ConferencingSoftphone + Voice Call Mgt

Unified, Simplified

1. Pilot full UC stack today for 100 users “Lighthouse”

2. Get ready for Wave 14.

3

IP or TDM PBX

Interop

Coexist “VoIP as You Are”

Identity (AD)

Presence

Softphone

ConferenceUnified

Messaging

1. Run a Voice Pilot for 25 users particularly the mobile workforce

2. Add Unified Messaging for the mobile workforce and consolidate voice mail systems

3. Add Audio, Video, and Web Conferencing for virtual teams collaboration

2

Instant Messaging

Mobile Messaging

Email + Calendar

14

Proven Deployment Methodology

Step 1. Determine Key Planning

Considerations

Step 2. Select Your Topology

Step 3. Plan Your Deployment Path

Step 4. Prepare Your

Infrastructure

Step 5. Review System and

Network Requirements

Step 6. Plan for External User Access

Step 7. Plan for Deploying

Load Balancers

Step 8. Plan for VoIP

Step 9. Plan for Address Book Server

Step 10. Plan for High Availability

and Fault Tolerance

Step 11. Plan for Database

Storage

Step 12. Plan for Compliance and Usage Analysis

Appendix A Implementing in a QoS Environment

Appendix B Disabling

IPSec

Download to learn more OCS_ Planning_ Guide.doc

• Voice Pilot in less than 2 weeks

• Lighthouse in less than a month

15

Schlumberger’s Journey With Unified Communications

Unified Messaging

On-premise and Hosted Conferencing

Software-powered

VoIP

E-mail and Calendaring

IM and Presence

True to our promise

Customers can add “software powered” communications at much lower cost compared to stand alone systems

Call To Action!

Partipicate in other sessions today to learn more about telephonyGo to our website www.microsoft.com/uc and get

Product DocumentationCase StudiesAnd more…

Find out what software rights you haveGet help from Microsoft partners to set up a Voice Pilot or

Lighthouse Pilot and plan enterprise wide migration

Vragen?

Bedankt!