Microsoft Dynamics GP Capabilities Guide 2013 R2.pdf
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Transcript of Microsoft Dynamics GP Capabilities Guide 2013 R2.pdf
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8/11/2019 Microsoft Dynamics GP Capabilities Guide 2013 R2.pdf
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Packaging ofFunctionality &Product
Capabilities inMicrosoftDynamics GP2013 R2
May 2014
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Packaging of Functionality & Product Capabilitiesin Microsoft Dynamics GP 2013 R2
Contents
Become a Dynamic Business with Microsoft Dynamics GP 3
How to Buy Microsoft Dynamics GP 3
Microsoft Dynamics GP Functionality Overview 5One Business Solution from Microsoft 7Financial Management 9Business Intelligence and Reporting 11Supply Chain Management 12Manufacturing 13Project Management 14Field Service Management 14Human Resource Management 14Microsoft Dynamics CRM 15Configuration and Development 16
Microsoft Resources 16
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Become a Dynamic
Business with MicrosoftDynamics GPFor more than 25 years, Microsoft Dynamics GP has
delivered the quick to implement and easy to use
business management solution that powers diverse small
and mid-size businesses around the world. From financials
and human resource management to manufacturing and
operations, Microsoft Dynamics GP brings people and
systems together to support your business ambitions.Whether you are considering Microsoft Dynamics GP as
your organizations new business management solution,
or are an existing customer looking to expand your
solution with additional modules, this guide provides an
overview of the product modules available within
Microsoft Dynamics GP, grouped by the functional area
they address across your business, and how those
modules are licensed.
How to Buy MicrosoftDynamics GPMicrosoft Dynamics GP is available exclusively through
Microsoft Dynamics Certified Partners. These Value Added
Resellers provide planning, implementation,
customization, and support services aimed at optimizing
the solution for each customers specific needs.
Regardless of how and where the software is deployed,
customers have the choice of purchasing their MicrosoftDynamics GP licenses up front, or paying a monthly fee to
a service provider.
Microsoft Dynamics Perpetual Licensin
Perpetual Licensing for Microsoft Dynamics GP is
designed to help small and midsize businesses get sta
with an affordable upfront starting price, rapid start to
and built in functionality. With Microsoft Dynamics
Perpetual Licensing, customers license the ERP Solutiofunctionality, and access to that functionality is secure
licensing users.
Service Providers Subscription Licensin
Service providers Subscription Licensing for Microsoft
Dynamics GP is designed to help keep the upfront cos
a minimum through a per user per month licensing f
This helps small and midsize businesses get started w
low initial cost while leveraging the built in functionali
and rapid start tools.
Both licensing models are designed to simplify the
purchase process. Customers have the choice of two
concurrent-user types, Limited User and Full User, and
option to give those users access to advanced
functionality through the Extended Pack.
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Starter Pack and Extended Pack FunctionalityFull and Limited User Types
The Starter Pack
Small and midsize businesses can quickly and affordably
get started with Microsoft Dynamics GP. The Starter Pack
offers core Financials and Distribution functionality, plus
three Full User licenses for one price.
The functionality included in the Starter Pack is designed
to help customers:
Gain control and insight over their finances
Purchase and sell items and materials
Pay and manage employees
For many businesses, this is the only license component
required.
Note: Additional software licenses may be required, such
as Microsoft Windows Server, Microsoft SQL Server,
Microsoft Office 365 and Microsoft SharePoint. These
licenses are not included with the Starter Pack. Additional
software must be licensed according to the applicable
license terms.
The Extended Pack
Businesses that require more advanced functionality c
license the optional and additive Extended Pack. The
Extended Pack enables customers to integrate core
financials and distribution management with broader
functionality extensions such as:
Manufacturing to support and control the creationgoods
Field Service and Project Accounting to support
managing and billing jobs for professional service
construction and other unique needs.
Advanced forecasting and budgeting for keeping
control over finances.
Note: The Starter Pack is a prerequisite to the Extend
Pack. On purchasing the Extended Pack, the functiona
is extended to the customers current and future licen
users.
Additional Packs
Microsoft Dynamics GP provides two ancillary packs to
extend the overall solution: the Customization Pack an
Extended Human Resources and Payroll.
Customization Pack
Customers needing to integrate or customize Microso
Dynamics GP can purchase the Customization Pack. Th
pack provides access to the tools required to make de
integrations with other products, and to makecustomizations that extend the application to meet
specific needs of the business.
Extended Human Resources and Payro
The Starter Pack includes standard US and Canadian
Payroll and Human Resources for an unlimited numbe
employees. The additive functionality in the Extended
Human Resources and Payroll Pack brings specific
features that offer more flexibility in how companies p
and manage their employees.
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Microsoft Dynamics GP Functionality OverviewMicrosoft Dynamics GP, Starter Pack Functionality
Financial
Management
Languages Business Intelligence
& Reporting
Human Resource
ManagementGeneral Ledger with AFAAccount Level SecurityCash Flow ManagementFixed Asset ManagementIntercompanyNational AccountsMulticurrency ManagementAnalytical AccountingRevenue/Expense DeferralsBank ReconciliationElectronic Banking SuiteSafe PayCashbook Bank ManagementElectronic Bank Management
Electronic ReconciliationManagementPayables ManagementReceivables ManagementCustomer/Vendor ConsolidationsLockbox ProcessingRefund ChecksGrant ManagementEncumbrance ManagementField Level SecurityProcess Server
Multiple Language Pricing Unlimited Mgmt ReporterDesigner User
Unlimited Mgmt ReporterViewer User
Analysis Cubes LibraryAdvanced Analysis Cubes Library
Human Resources UnlimitedEmployees
Payroll (US) Unlimited EmployeesPayroll (Canada) UnlimitedEmployees
Payroll Direct DepositFederal Magnetic MediaPayroll ConnectPosition ControlHRM Self Service Suite
Supply Chain
Management
Workspace
Collaboration
Configuration and
DevelopmentInvoicingSales Order Processing w/ AdvInvoicingExtended PricingOrder ManagementInventory ControlBill of MaterialsPurchase Order Processing/ReceivingsLanded CostPO GeneratorRequisition ManagementTime and Expense
Unlimited Business Portal Modifier with Visual Basic forApplicationsCustomization Site LicenseIntegration Manager - ConversionsConnector for Microsoft Dynamics
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One Business Solutionfrom Microsoft
Microsoft Office 365
Microsoft Dynamics GP works together with Office 365 toextend the value of your business solution with enhanced
productivity, collaboration, mobility and business
intelligence. Microsoft Dynamics GP interoperates with
Office 365 functionality such as document management
and collaboration, Excel-based analysis, presence and
instant messaging, transaction initiation through
Microsoft Lync, and many other features available in the
cloud with Office 365.
Microsoft Azure
Microsoft Dynamics GP can be deployed in the cloud on
Microsoft Azure. This approach brings together the quick
to implement, easy to use and powerful Microsoft
Dynamics GP with the flexibility and enterprise-class
security, reliability and scalability of Microsoft Azure.
Foundation Capabilities
COMPANION APPLICATIONS
Companion applications are lightweight client apps
designed for users who need to interact with Microsoft
Dynamics GP only to execute a specific task. These
applications enable you to automate more processes
without providing full access to Microsoft Dynamics GP
functionality. The companion applications are available on
popular mobile platforms such as Microsoft Office 365,
Windows RT and Windows 8.1.
Business Analyzer: A Windows application that provides
business intelligence using Microsoft Dynamics GP,
Microsoft SQL Reporting Services and Microsoft Excelcharts.
Other specific functions planned to be released as
companion applications include Microsoft Dynamics G
Workspace, time and attendance management and
procurement management.
APPLICATION ACCESS CHOICE
Microsoft Dynamics GP offers two methods of accessithe application: the Windows desktop client and web
client. The web client enables secure access to Microso
Dynamics GP using a browser thereby enabling anytim
anywhere access.
BUSINESS PORTAL
Designed for users who do not need full access to
Microsoft Dynamics GP, Business Portal gives users th
ability to perform tasks and approvals related to
transactions including orders, requisitions, and employ
personal information. Business Portal leverages MicroSharePoint as a platform.
DOCUMENT ATTACHMENTS
Track additional information related to transactions an
contacts by attaching pictures, contracts, copies of
invoices or other related information to records. In
addition, reporting is available within Microsoft Excel t
extract data and provide more context to your data.
FIELD LEVEL SECURITY
Apply passwords or block access to forms and window
You can also apply passwords to fields. Or, you can hi
lock, or disable fields.
PROCESS SERVER
Move processor-intensive tasks off the computers you
employees use every day and onto dedicated process
servers, thereby avoiding costly slowdowns.
RAPIDSTART SERVICES
RapidStart Services for Microsoft Dynamics GP
significantly accelerate the configuration of a compan
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Microsoft Dynamics GP, as well as the migration of data
from competitive products or Excel data into Microsoft
Dynamics GP. By using RapidStart Services for Microsoft
Dynamics GP, you can reduce the number of days
required to deploy the product while also making it easier
to engage the right people and teams in your business
during the implementation process.
ROLE BASED SECURITY
Limit access to sensitive information by role through Role
Based Security. Predefined roles come with the
application to help organizations get started quickly, and
to maintain separation of duties to reduce risk.
SMARTLIST DESIGNER
Allow your people to slice, dice and filter your business
data to provide answers quicker through SmartLists, oneof the most popular features in Microsoft Dynamics GP.
Hundreds of SmartLists are built into the application and
you can also edit them and build your own.
SOURCE DOCUMENT TRAIL
Track transactions throughout the system with source
documents that connect documents together giving users
insight into where historical transactions flowed through
the system.
SQL SERVER DATABASE
Microsoft Dynamics GP utilizes Microsoft SQL Server
technology including the Microsoft SQL Server database,
Microsoft SQL Server Reporting Services, and Microsoft
SQL Server Analysis Services. The named system database
allows companies to separate their databases offering
more choices when deploying the system. Database
multi-tenancy reduces the number of SQL instances that
may be required.
TASKS AND REMINDERS
Help people work together by assigning tasks and
tracking status of tasks. Also setup reminders that
proactively inform you when specific incidents occur s
as customers going over their credit limit, short stock
items, or payables due. Reminders are defined per us
so each user can get the reminders they need to be m
proactive.
WORKFLOWProvide structured steps and approvals of business
processes through workflows that can be modified to
your unique business needs.
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Financial ManagementACCOUNT LEVEL SECURITY
Enhance security features and account views by allowing
users to enter, edit, and view information from a reduced
account set, based on the access granted for General
Ledger accounts on a per-user basis.
ANALYTICAL ACCOUNTING
Analyze financial data by whatever criteria you require for
greater reporting flexibility and extensibility. Track
financial data by different dimensions, such as region or
profit center, without adding to your chart of accounts.
BUDGETING
Track multiple budgets for multiple fiscal years in multiple
currencies and General Ledger Accounts. Easily update
and maintain budgets by leveraging Microsoft Excel to
import and export. Also, get insight into your business by
reporting budget verses actual by year, quarter or month.
Keep an audit trail of who modifies a budget and when to
maintain control over your business.
CASH FLOW MANAGEMENT
Customizable views and forecasting tools enable you to
control, predict, and monitor inflows and outflows that
track a companys liquidity over time. A calendar gives
people the insight into your inflows and outflows in an
easy to understand format.
CUSTOMER/VENDOR CONSOLIDATIONS
Quickly transfer information between Receivables
Management and Payables Management to create a
customer record that uses information already available in
a vendor record, and vice versa, giving a consolidated
view of the vendor and customer relationships.
ENCUMBRANCE MANAGEMENT
Locate and track budget information, query current or
historical encumbrances, and streamline period-end a
year-end reporting processes. Control your purchasin
process with limited purchases through encumbrance
posting.
FIXED ASSET MANAGEMENT
Improve financial control and put company assets suc
buildings, machinery and equipment to the best possi
use with tools for tracking, analyzing, and manipulatin
fixed assets.For each asset you can track and deprecaby calendar or fiscal year with several methods includi
MACRS and many others. Track depreciation for tax
liabilities for the most common tax books. Analyze an
track assets historically to better manage your assets.
GENERAL LEDGER
Maintain all of your financial journal entries and budg
with a double-entry accounting ledger that supports u
to 999 periods. Also after years of using Microsoft
Dynamics GP you can purge historical data. Track non
financial data like unit accounts at the general ledger
level. Transfer account balances based on a variable
account by percent or unit giving more flexibility to yo
general ledger.
GRANT MANAGEMENT
Not-for-profit and public sector organizations can
automate grant management processes to track funds
more easily, demonstrate accountability, and help attr
future funding. Utilize grant management controls to
prevent overspending.
INTERCOMPANY
Set up and maintain relationships so that revenues or
expenses incurred in one company can be tracked as
to or due from amounts in other companies.
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LOCKBOX PROCESSING
Automatically import and apply customer payment
information from a lockbox transaction file provided by
your financial institution. Lockbox Processing provides
reliable receivables information, improved funds
availability, and greater fraud protection.
MULTICURRENCY MANAGEMENT
Take control of multinational operations and manage
currency transactions smoothly and efficiently with
flexible, powerful multicurrency capabilities.
NATIONAL ACCOUNTS
National Accounts provides the ability to define a national
account relationship between multiple customers. It
enables a customer to be defined as the parent account
to which child customers may be added. This allows a
payment received from the parent company to be applied
across any of the child customers payments. Credit
documents can also be applied from the child customer
to any other member of the national account.
PAYABLES MANAGEMENT
Automate routine and complex accounts payable tasks
with real-time statistical history, easy reconciliation,
account control, payment scheduling, and check printing.
Track vendor details including multiple ship-to addresses,
payment terms, credit limits, vendor items and more.
RECEIVABLES MANAGEMENT
Control your accounts receivable with automated
processes for invoices, receipts, finance charges, and
statements, including the ability to analyze customer
activity. Setup and maintain customer records including
credit limit, contact names, aging balances and more.
REFUND CHECKS
Print refund checks for customers with credit balances
automatically debiting the customer and updating the
ledger.
REVENUE/EXPENSE DEFERRALS
Simplify deferring revenues or distributing expenses w
the ability to make entries for future periods within
General Ledger, Receivables Management, Payables
Management, Sales Order Processing, Purchase Order
Processing, and Invoicing.
SAFE PAY
Easily add Positive Pay functionality, including daily
exporting of checks for comparison by the bank when
checks are presented for payment.
BANKINGSeveral modules are available around banking and
managing your checkbooks.
BANK RECONCILIATION
Create, manage and reconcile from your checkbook
ledger to the banksaccount records through a single
automated process across multiple currencies.
CASHBOOK BANK MANAGEMENT
Attach unlimited checkbooks to your bank, make bank
transfers, enter General Ledger, Receivables Managem
and Payables Management transactions, post batches
and build deposits for your bank transactions. You can
also import your bank statements into Microsoft
Dynamics GP, and reconcile transactions at any time.
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ELECTRONIC BANK MANAGEMENT
Streamline setup, entry, maintenance, and reconciliation
for all transactions that appear on your bank statement
including payments to creditors, cash receipts from
debtors, and bank charges.
ELECTRONIC BANKING SUITE
Gives you the ability to integrate with your checkbooks
electronically and includes ERM (Electronic Funds Transfer
for Receivables Management), EBR (Electronic Bank
Reconciliation) and EPM (Electronic Funds Transfer for
Payables Management).
ELECTRONIC RECONCILIATION MANAGEMENT
Take advantage of integration with Bank Reconciliation to
automate electronic reconciliation and management for
transactions, adjustments, and exceptions, using tools
that work with any bank that supports automatic
reconciliation.
Business Intelligence andReporting
BUSINESS ANALYZER
Gain powerful, role-specific insight with charts and gra
both inside of Microsoft Dynamics GP client and outsi
through a companion application, plus perform tasks
collaborate with others. View SQL Reporting Services
reports and Microsoft Excel charts from one central
location, giving you the ability to work with a preferre
device and location.
Microsoft Excel Reports
With over 200 built in Microsoft Excel reports that
connect directly to the data source, Microsoft Dynami
GP offers a solid foundation to create reporting.
Microsoft Dynamics GP workspace
Easily create executive dashboards showing financial,
sales, purchasing and inventory information. Securely
share those using Office 365. Dashboards also enable
users to drill back to Microsoft Dynamics GP to analyz
specific transactions.
Microsoft SQL Reporting Services Reports
Leveraging the power of Microsoft SQL Reporting
Services, Microsoft Dynamics GP offers over 300 chart
graphs and reports through Reporting Services. The
reports can be modified to meet unique needs. New
reports can be created easily without a developer.
MANAGEMENT REPORTER DESIGNER
and VIEWER USER
Management Reporter is used for the creation, distribution
analysis of financial statements. It includes user types that ca
generate, design and view information that is secured by ro
giving people only the information that is important to them
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PO GENERATOR
Automate purchasing by generating a suggested
purchase order, with order point or minimum/maximum
settings that determine quantities needed based on
purchasing, sales, and inventory data.
PURCHASE ORDER PROCESSING/RECEIVING
Manage commitments and build lasting vendor
relationships with automated purchasing and approval
processes, flexible extended pricing, and blanket purchase
orders. Receive partial shipments with discounts, landed
costs and prepayments to better manage your purchasing
and receiving process. With tolerance handling, receive
items within a threshold percent of the purchase order for
more flexible receiving and better purchase order
management.
REQUISITION MANAGEMENT
Allow people to order materials needed to run the
business with the necessary approvals with Requisition
Management built through the base application.
RETURNS MANAGEMENT
Generate returns from historical customer invoices,
service calls, or manually. Return the item to the vendor
or fix it within your company and automatically transfer
items from the returns warehouse to the main warehouse.
SALES ORDER PROCESSING
Automate the sales ordering process to improve customer
service, control fulfillment and invoicing, and minimize
shipping and labor costs. Track quotes, orders, back
orders, invoices and allow discounts per item and partial
shipments. Consolidate fulfillment orders into one invoice
for better customer service and easier collections.
Enable quicker sales with suggested items that offer
upsell opportunities and substitutions for items that out
of stock.
ManufacturingMANUFACTURING SUITE
Delivers Capacity Requirements Planning, Engineering
Change Management, Job Costing, Quality Assurance
Sales Configurator, and Sales Forecasting to extend th
manufacturing functionality.
MANUFACTURING BILL OF MATERIALS
Deliver complete, consistent, and current product informatio
Manage materials, components, and assemblies more
preciselyincluding costs, locations, and routing sequences
gain tighter control of finished goods, reduce costs, and inc
productivity and profitability.
MANUFACTURING ORDER PROCESSINGEfficiently track and manage the entire cycle of order
processing, including detailed production costs, work
orders, routings, outsourcing, and work center definiti
MASTER PRODUCTION SCHEDULING
Gather information from sales forecasts to form a sing
comprehensive production schedule and automaticall
create manufacturing orders.
MATERIALS REQUIREMENTS PLANNING
Ensure proactive planning, smart procurement decisio
and precise adjustments to production with flexible
planning and analysis capabilities in addition to viewin
material requirements and vendor information.
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Project ManagementPROJECT ACCOUNTING
Maintain tight control over project direction, costs,
execution, and budget; support resources effectively; and
ensure accurate billing and accounting through tight
integration with financials, inventory, and accounts
receivable.
PROJECT TIME AND EXPENSE
Capture, review, and approve project time sheets and
expense reports on the web with Business Portal, enabling
prompt, accurate customer invoicing and efficient
reimbursement for out-of-pocket expenses.
Field ServiceManagement
CONTRACT ADMINISTRATION
Manage unlimited number of contracts using flexible
functionality that includes price books, profitability
against service calls, and revenue recognition through five
different methods.
DEPOT MANAGEMENT
Track parts, labor, and expense details. Create a Parts
Usage report. Manage spare parts and trunk-and-lot-
tracked stock inventory.
PREVENTIVE MAINTENANCE
Forecast purchasing and scheduling requirements based
on time in service or product usage. Coordinate open
service requests with upcoming preventive maintenance
calls. Track details of Preventive Maintenance activities.
SERVICE CALL MANAGEMENT
Track and update new and historical service calls agai
contract, service warranty, and current inventory. Time
execution, coordinate customer schedules, assign
appropriately skilled technicians, and escalate calls
automatically.
Human ResourceManagement
BENEFIT SELF SERVICE SUITEUNITED STATES
Reduce paperwork and manual entry by moving bene
processes online, including yearly benefits, change of
status, and more.
FEDERAL MAGNETIC MEDIA
Help maintain full compliance with government report
requirements by generating Federal Magnetic Media f
HUMAN RESOURCES
Attract and retain top talent and offer employees bett
services with customizable hiring processes, schedulin
pay rates, and performance evaluation tools.
HUMAN RESOURCESADVANCED
Track critical health and wellness information to monit
the well-being of your employees and ensure governm
compliance. Manage employee certifications and licen
and training requirements to help your employees me
their potential and maximize the value they bring to th
organization.
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PAYROLLADVANCED
Extend Payroll capabilities with Pay Policy Manager, Labor
Accrual Manager, Advanced Labor Reporting, and Payroll
Hours to General Ledger functionality.
PAYROLLCANADA
Automate payroll processing, equip staff to handle
complex payroll requirements, and offer better service to
your employees while reducing overhead costs.
PAYROLLUNITED STATES
Automate payroll processing, equip staff to handle
complex payroll requirements, and offer better service to
your employees while reducing overhead costs.
PAYROLL CONNECT
Automate data transfer from ADP/PC Payroll for Windows
into General Ledger, using a turnkey solution that
eliminates the need to reenter data.
PAYROLL DIRECT DEPOSIT
Add payroll funds to employees bank, savings and loan,
or credit union accounts through an automated clearing
house (ACH) file.
POSITION CONTROL
Manage labor budgets and human resources based on
specific job functions and a specific head count. Apply
data throughout the Human Resource and Payroll system
to enforce the business rules and to manage the
movement of human resources throughout the
organization.
PERSONAL TIME OFF MANAGER
Manage complex and changing vacation and sick time
policies quickly and accurately with an automated
process.
EMPLOYEE SELF-SERVICE SUITE
Allow employees to view or update their personal dat
create and manage their absences, and enter persona
requisitions. With the Employee Self Service functiona
employees can spend more time focusing on their day
day business and tasks and worry less about
administrative burdens.
Microsoft Dynamics CRM
Customer relationship management (CRM) can helpreduce costs and increase profitability by organizing a
automating business processes that nurture customer
satisfaction and loyalty in the sales, marketing, and
customer service fields.
CRM solutions can deliver ROI through marketing
automation, customer service, and sales force automa
Deliver amazing customer experiences every time.
Microsoft Dynamics CRM helps you turn every custom
into a happy customer.
Microsoft Dynamics CRM offers both on premise and
cloud-based CRM solutions to meet your unique busi
needs. Microsoft Dynamics CRM also offers mobile CR
apps and platforms that allow you to manage your
customer relationships on your mobile devices, and to
that integrate data and reporting from social media
directly into your CRM application.
CONNECTORThe Connector for Microsoft Dynamics GP connects
information for the most common touch points betwethe ERP and CRM system. Additional connections can
added using the SDK.
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Configuration andDevelopment
CUSTOMIZATION SUITE
This suite includes all of the tools available to customize
the Microsoft Dynamics GP to meet specific business
needs. The tools included are eConnect, Web Services,
Microsoft Visual Studio SDK, and Dexterity. Dexterity is
the programming language used to create and customize
Microsoft Dynamics GP.
INTEGRATION MANAGERCONVERSIONS
Import data into Microsoft Dynamics GP using this
integration tool during your implementation (available for
use for 240 days following purchase for purpose of
migrating data).
INTEGRATION SUITE
This suite includes a set of tools used to import data from
other applications. Each tool has different functionality
that fits preference and needs of users. These tools
include Integration Manager for Distribution, Integration
Manager for Financials, eConnect, and Web Services.
MODIFIER WITH VISUAL BASIC FOR APPLICATIONS
Modify the appearance and functionality of any Microsoft
Dynamics GP or Dexterity-based third-party window, add
new fields, change global resources to affect the entire
application, and attach VBA code for less complex
business logic.
Microsoft ResourcesMicrosoft Dynamics Website Learn about what
Microsoft Dynamics solutions can do for your
organization and how to get started.
http://www.microsoft.com/en-us/dynamics/erp-gp-
overview.aspx
Microsoft Dynamics GP Community Website Learn
from others from the vast community of customers an
partners.
http://community.dynamics.com/product/gp/default.
?ref=hp
Microsoft Dynamics Marketplace Find the right expe
applications and services for your needs.
http://dynamics-erp.pinpoint.microsoft.com/en-
US/applications/search/id-d5?q=
Software License Terms Get product license terms.
http://www.microsoft.com/en-us/dynamics/erp-buy-g
software.aspx
CustomerSource - Microsoft Dynamics CustomerSou
is a password-protected site for customers who useMicrosoft Dynamics products. Included as a benefit of
your service plan, CustomerSource allows you to searc
powerful Knowledge Base for Microsoft Dynamics, vie
online training for Microsoft Dynamics, download
updates, and find other timely information and resour
virtually 24 hours a day. (Sign-in required.)
http://www.microsoft.com/dynamics/customer/en-
us/access-customersource/default.aspx
http://www.microsoft.com/en-us/dynamics/erp-gp-overview.aspxhttp://www.microsoft.com/en-us/dynamics/erp-gp-overview.aspxhttp://www.microsoft.com/en-us/dynamics/erp-gp-overview.aspxhttp://community.dynamics.com/product/gp/default.aspx?ref=hphttp://community.dynamics.com/product/gp/default.aspx?ref=hphttp://dynamics-erp.pinpoint.microsoft.com/en-US/applications/search/id-d5?q=http://dynamics-erp.pinpoint.microsoft.com/en-US/applications/search/id-d5?q=http://www.microsoft.com/en-us/dynamics/erp-buy-gp-software.aspxhttp://www.microsoft.com/en-us/dynamics/erp-buy-gp-software.aspxhttp://www.microsoft.com/en-us/dynamics/erp-buy-gp-software.aspxhttp://www.microsoft.com/dynamics/customer/en-us/access-customersource/default.aspxhttp://www.microsoft.com/dynamics/customer/en-us/access-customersource/default.aspxhttp://www.youtube.com/user/msdyncommhttp://www.linkedin.com/groups?gid=2315754http://www.facebook.com/msftdynamicshttp://www.twitter.com/MSFTDynamicshttp://www.microsoft.com/dynamics/customer/en-us/access-customersource/default.aspxhttp://www.microsoft.com/dynamics/customer/en-us/access-customersource/default.aspxhttp://www.microsoft.com/en-us/dynamics/erp-buy-gp-software.aspxhttp://www.microsoft.com/en-us/dynamics/erp-buy-gp-software.aspxhttp://dynamics-erp.pinpoint.microsoft.com/en-US/applications/search/id-d5?q=http://dynamics-erp.pinpoint.microsoft.com/en-US/applications/search/id-d5?q=http://community.dynamics.com/product/gp/default.aspx?ref=hphttp://community.dynamics.com/product/gp/default.aspx?ref=hphttp://www.microsoft.com/en-us/dynamics/erp-gp-overview.aspxhttp://www.microsoft.com/en-us/dynamics/erp-gp-overview.aspx -
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