Microsoft and Google SolutionsIT Luncheon

4/26/12By

Jim Gartner

Agenda• Microsoft Office 365 Overview• Components of Office 365• Office 365 Pricing• Microsoft Live@edu• Google Apps Overview• Components of Google Apps• Features and Pricing of Google Apps• Microsoft vs. Google Apps Comparison• Migration

What is Microsoft Office 365

• Microsoft Office collaboration and productivity tools delivered through the cloud. Everyone can work together easily with anywhere access to email, web conferencing, documents, and calendars. It includes business-class security and is backed by Microsoft.

• Currently considered business offering with Educational equivalent of Office 365 to be released later in 2012.

Components of Office 365Exchange Online• 25GB per mailbox• Microsoft Forefront email Security Inc.• Sync to BES• Active Sync• Look and Feel of on Premise Exchange• Calendar and Contacts

SharePoint Online• 500MB per user• SharePoint Online lets you create sites to share documents and information with colleagues, and customers.

Lync Online• Online Instant Messaging (IM)• Video and Audio Conferencing• Online Meeting and Screen Sharing

Office Pro Plus• Not an Online Service• Office Key Code Provided & downloaded to machine• 5 downloads per key• Word, PowerPoint, Excel, Access• Web Apps allows access through the web

Office 365 PricingPlan E1

$10/user/mo.

Plan E2

$16/user/mo.

Plan E3

$24/user/mo.

Plan E4

$27/user/mo.

Email, Calendar, Contacts, AV/AS, Personal Archive

Collaboration Portal

Virtual Meetings

IM and Video Calls

Office Web Apps

Office Professional Plus (as a subscription)

Voicemail and Advanced Archiving Capabilities

Access/Visio/Excel Services

Voice*

Security and Redundancy

• Built in Antivirus and Spam Features• HTTPS encrypted security level• Continuous data back-up, and provides

disaster recovery to meet the needs of most clients.

• Three Redundant Datacenters in North America

Microsoft Live@edu

A Free Microsoft Offering For Educational Institutions

The Microsoft Live@edu program provides institutions of higher education and K-12 with a set of free hosted and cobranded services for students, alumni, and applicants. Offerings include a choice of Windows Live Hotmail or Microsoft Exchange Labs for e-mail, and Microsoft Office Live Workspace, an online space to collaborate on Microsoft Office documents.• 10 GB of email storage• Microsoft Outlook Live email service built on Exchange 2010• Microsoft Live@edu provides the familiar and reliable Outlook Web Access (OWA) co-branded with a school’s name and logo• 25 GB of additional file storage

Microsoft Live@edu Cont.Benefits• Save time and money. Microsoft Live@edu is a no-cost, hosted service that can reduce

ongoing maintenance costs and system updates.• Provide students anytime, anywhere, access to services. With Live email, students

receive a school domain email address that they can use today, and continue to use when they are alumni.

• Build on what you already have. Microsoft Live@edu integrates with your existing Microsoft programs, providing flexibility to combine on-premises and hosted solutions.

• Built-in protection from viruses, spam, and phishing attacks.Negatives• Limited Management and control of your email environment• Integration with Smartphone platforms is limited (iPhone and Blackberry not

supported)• Limited support is provided through email and chat• Active Directory is not supported• Less Storage Space and No Archiving Available

Google Apps OverviewGoogle is currently offering a hosted solution for their email, calendar, and chat through Google Apps for an integrated communication and collaboration solution.

Core Google Apps Suite Includes:• Gmail: Email storage and search tools that help your students find information fast and

instant messaging from right inside their accounts.• Google Calendar: Users can organize their schedules and share events and calendars

with others.• Google Talk: Users can call or send instant messages to their contacts for free anytime,

anywhere in the world.• Google Docs: Share documents, spreadsheets, and presentations. Collaborate in real-

time with your team or with your whole school. You can publish final documents to the entire world, too.

• Google Sites: Work together to keep related documents, web content and other information in one place, on one site.

• Google Video : A video hosting and sharing solution that enables organizations to use video as an effective medium for internal communication and collaboration.

Google Apps VersionsFree Business Education

General (No Cost) ($5 Per User*) (No Cost*) *Add-ons have fee

99.9% uptime guarantee SLA

X X

Maximum users per domain

10 Unlimited Unlimited * Unlimited for schools;

Your custom email addresses

X X X Eg, user@yourdomain.com

Support Online self help X X X Priority email support(via link in Control Panel)

X X

Emergency phone support

X X

Google Apps Versions Cont.Free Business Education

Message AllowancesEmail/ IM Storage 7 GB 25 GB 25 GB Attachment Size Limit 25 MB 25 MB 25 MB

Maximum Recipients/ day per user

500 3000 3000

CustomizationRemoval of Gmail ads X X Logo and colors branding

X X X

Custom URL X X X

Domain-wide signatures

X X* *Postini Req.

Email Themes (defined by user)

X X X

Google Apps Versions Cont.

Filtering & compliance

Junk email filtering and virus blocking

X X X

Custom filtering, content policies, and encryption

X X* Google Message Security (Postini)

Archiving, search, and discovery

X* X* (Postini)Paid add-on, only

Email retention policies X How long an email can be kept

IP address whitelisting X X

User-managed blacklists X X X

Free Business Education SecuritySSL Enforcement X X X Single Sign On X X

Custom Password Strength and Length

X X

Google AppsBenefits• Save time and money. Google Apps is a lower cost, hosted service that can reduce ongoing maintenance

costs and system updates• Provide users anytime, anywhere, access to services. (With Google email for education, students receive a

school domain email address that they can use today, and continue to use when they are alumni.)• A complete collaboration solution comparable to Office 365 with less cost. email, IM, Docs., calendar,

voice, video integration, site creation to share, create groups, and mange material• Built-in security protection and monitoring and management features• Smartphone/anytime access and application friendly• Storage and features are plentifulNegatives• Less control of your environment than with an on premise solution• Many people consider the Google look and feel to be a consumer solution • While lower cost at this time, Google does reserve the right to amend this agreement at anytime• Postini services and Archiving available but at an additional cost• Although it maybe a fallacy their our concerns about Google harboring your information and data• Google Apps are simply not at the level of Microsoft Office solutions and people are not used to them and

they are not the document standard at this time• Limited support is mostly provided through email and chat

Google Apps Add-ons

$209

$18 RecMan$5 CloudLock$40 RunMyProcess$30 Google Apps Help Desk Support Services$39 WebEx$33 Postini$8 Promevo gPanel (Management Tool)$36 MyOneLogin

Microsoft vs. GoogleSoftware & Productivity

Microsoft Google AppsOn premise and 365 can include MS Office, and Outlook that users are familiar with

Software as a Service (SaaS) only offering providing basic and unfamiliar tools with Goggle apps

Microsoft Google AppsOffice 365 Seamless interoperability with On-premises solutions and RMS, Active Directory. Little Management available with Live@edu

No On-premises options; heavily reliant on Google to provide updates and management. Google Admin is needed

Management

Microsoft Google AppsOffice 365 has a financially backed SLA. Phone & email Support 24x7. On premise allows for more internal control and support. Live@edu basic support

Stigma of more of a consumer product that offers email & chat support very limited phone support

Support

Microsoft Google AppsFull suite of offerings through on premise or Office 365, but cloud educational piece is rudimentary.

Educational Offering is nearly equal to their Business Offering at almost zero cost.

Offering Strategy

Migration of email

One email migration provider is MigrationWiz:• Cloud-based mailbox and email migration service. • Migrate your calendar, contacts, email, tasks, journals and

notes from one system to another All done through the web, no tools or applications download

• Almost all email providers are supported http://www.migrationwiz.com/Public/Products.aspx

• Basic – $9.99 per mailbox 1 – 5,000 Mailboxes (>10GB) $8.99 Per Mailbox 5,000- 10,000 MailboxesPremium $11.99 per mailbox (> 50GB) 1 – 5,000 Mailboxes (>10GB) $10.99 Per Mailbox 5000- 10,000 Mailboxes

Thank You

• Questions and Answers• Follow-up Items• Setup a Call with Microsoft or Google

Contact Info:Jim Gartner

203-388-7114jgartner@hi-link.com