Michael HartmannSnr. Director CEE HQ – MicrosoftBelgrade, March 16th 2009

Transformational Era

Extends tools and platform to cloudExtends tools and platform to cloud

Builds on existing investmentsBuilds on existing investments

Delivers innovative solutionsDelivers innovative solutions

Connects people, data, devices and applicationsConnects people, data, devices and applications

Creates integrated experiences across devicesCreates integrated experiences across devices

Gives flexibility & control to customersGives flexibility & control to customers

Software-plus-Services

Multi-headed client experience

Multiple deployment choices

Attached services

On-PremiseOn-Premise

Finished ServiceFinished Service

Attached ServiceAttached Service

Microsoft Exchange Example

Integrated Experiences

Raising the level of the platform above individual devicesMaking the combination of the PC, the Web and the phone greater than the sum of their partsProvides platforms and tools that capitalize on each device’s unique characteristics

Externalization of ITEngage across the Web

Inward focused solutionsLimited by “scale up”

Externalization of ITA new model for IT in response to a different business world

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Services Platform and Applications

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IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.