MHGrp-What Makes MHGrp Unique
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Transcript of MHGrp-What Makes MHGrp Unique
WHAT MAKES MILLER HEIMAN GROUP UNIQUE
Our Mission
To be the undisputed key resource to sales and service leaders globally and we will do this by bringing expertise and precision to how our clients more effectively engage with their customers.
A Rich History World Class Client Engagement Methodology
Depth and Reach An un-paralleled suite of solutions
A RICH HISTORY
Miller Heiman Group combines the value and expertise offered by the most successful sales and service methodologies ever created
150+
The most comprehensive and proven content in the
industry, and
Combined Years of Experience
DEPTH AND REACH
Miller Heiman Group’s Solutions Have Been Delivered Extensively And With Exceptional Results…..
2.5xGrowth vs. Training
Market
4,000+Customers around
the Globe
500+New customers added in 2015
~1000+Global Facilitators
~50Countries with
delivered Programs & Services
50%Top 25 customers
represent Fortune 500
Business Services C
onsu
lting
Consumer Products
Insu
ranc
e Technology
Oil and Gas In
dust
rial a
nd C
hem
ical
Banking
Healthcare
Ret
ail
Transportation and Logistics
Manufacturing Phar
mac
eutic
als
Fi
nanc
ial
Serv
ices
TelecomElec
tron
ics
Depth and Reach
…Across multiple sectors and industries….
8
LOCATIONS
25LOCATIONS
15LOCATIONS
4LOCATIONS
6LOCATIONS 3
LOCATIONS
Depth and Reach
….And in a truly global manner.
Global Offices
Facilitators
Independent Sales Consultants
Distribution partners
13
700
205
70
DISCOVERY DESIGN IMPLEMENT SUSTAINDEVELOP
Deployment of a World Class Client Engagement Methodology Ensures That Clients and Sellers Cover All Aspects of the Sales and Service Journey
► Research► Field Study
Interviews:• Executives• Management• Customers
► Assessments
► Alignment► Identify the Team► Change Management► Communications
Planning► Project Definition► Implementation
Advice► Sustainment Plan
► Launch► Metrics► Create
Organizational Alignment
► Develop a Communication Strategy
► Develop Customized Learning Tools
► Ready the Organization for Change
► Develop Sustainment Tools
► Facilitator Preparation
► Program Kick Off► Learning Transfer► Project Status
Tracking► Share Results
► Develop a Strategy► Train Leaders,
Coaches, and Facilitators
► Track Coaching Progress
► Reinforce Key Messages and Concepts
► Measure and Share Results