Mgt502 Collection of Old Papers

8/8/2019 Mgt502 Collection of Old Papers

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Marks

Question 21 22 23 24 25 26 27 28 29 30Marks

Question No: 1 ( Marks: 1 ) - Please choose one

Which of the following terminal values was ranked as the most important by executives?

Family security

Self-respect

Equality

Freedom


What is the correlation between intelligence and job satisfaction?

Strongly negative

Slightly negative

Slightly positive

Strongly positive


Dissonance means _____.

Reactance

Resistance


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Control

Motivation


Which of the following types of teams would most likely be assembled to improve the efficiency of a

companys production process?

Cross-functional

Problem-solving

Self-managed

Virtual


What term is used for acceptable standards of behavior that are shared by a groups members?

Norms

Rules

Standards

Codes of behavior


Leadership focuses on the _____.

Downward influence of a leader on his or her followers

Importance of lateral and upward influence patterns


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Elimination of dependency relationships

All of the given options


The human relations view of conflict advocates _____ conflict.

Avoidance of

Open communication for resolving

Group therapy for resolving

Acceptance of


Which of the following is not a drawback of a narrow span of control?

It is expensive.

It makes vertical communication in the organization more complex.

Supervisors may lose control of their employees.

It encourages overly tight supervision.


Which of the following is not a determinant of an organizations structure?

Strategy

Organization size


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Size of revenues

Technology


_____ are one of the most reliable sources of performance appraisal data for employees.

Immediate superiors

Peers

Immediate subordinates

Managers


The macro view of culture that gives an organization its distinct personality is its _____ culture.

Dominant

Sub-

Strong

National


Which one of the following is not listed as a tactic for dealing with resistance to change?

Acceleration

Manipulation


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Participation

Cooptation


Goal specificity refers to the quantifiability of a goal.

True

False


The three components of effective teamwork are cooperation, trust and cohesiveness.

True

False


Ideally, an organization should experience no conflict.

True

False


OB is concerned with creating stable and predictable organizations.

True

False


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Generally men express emotions more intensely than do women.

True

False


People with Type A personalities are rarely concerned with time.

True

False


Job enrichment, job sharing and job rotation are all job redesign options.

True

False


The major advantage to the virtual organization is its flexibility.

True

False


An organizations business strategy is usually determined by the organizations business structure.

True


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False


Few of the factors that cause stress are controlled by management.

True

False

Question No: 26 ( Marks: 5 )

Definepersonality conflictand explain how managers should handle them. (2+3)


As a change agent what changes in an organization could you make ?


Compare and contrast high and low self-monitoring individuals,


How can management effectively evaluate individuals when they work as part of a team?


Define political behavior. Why is politics a fact in organizations?


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Question No. 1 Marks : 01

Total Marks: 50 Total Questions: 14

**WARNING: Please note that Virtual University takes serious noteof unfair means. Anyone found involved in cheating will get an `F`grade in this course. Every paper has four subjective questions

while 10 objective questions.

c. Write all steps, missing steps may lead to deductionof marks.

b. If you believe that some essential piece ofinformation is missing, make an appropriateassumption and use it to solve the problem.

a. If you think that there is something wrong with any

of the questions, attempt it to the best of yourunderstanding.

2. Do not ask any questions about the contents of thisexamination from anyone.

1. Attempt all questions. Marks are written adjacent toeach question.

Please read the following instructions carefully beforeattempting any of the questions:

Instructions

Time Allow ed: 150 Minutes

Final Term Examination Spring 2005

MGT502 Organization Behavior

www.vujannat.ning.com


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o European Union (EU)o Movement of jobs from one location or country to another

o Contracting out of work rather than accomplishing it with a full-time permanent workforce

o Contracting out work to persons in other countries

Outsourcing means


What is organizational culture? Distinguish the dominant culture from asubculture?


o Falseo True

An organization's authority structure defines a work group's formal leader


What are some individual approaches to managing stress?


o Falseo True

Participative management implies joint decision making and equaldecision-making roles.


o social trends

o decreasing skill setso economic shockso Technology

cited as a force of change?notWhich of the following is


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o increase in divorce rateso more cultural diversity

increase in college attendance

o

o mergers and consolidations

An example of change in the nature of the work force is:.


What can managers do to make their firms learning organizations?


What is the difference between a leader and a manager?


Trueoo False

Leadership and management are two terms that are seldom confused


occupational communicationoo lateral communication

o downward communicationo vertical communication

Communication that takes place among members of the same work groupis:


o all of the mentioned

o situational analysiso trust buildingo vision creation

Which of the following skills might be included in leadership training?


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o Falseo True

When an organization has become institutionalized, its original goals areviewed as the prime directive


o Falseo True

A strong organizational culture undermines stability within an organization


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http:/ / vujannat.ning.comBEST SITE TO HELP STUDENTS

FINALTERM EXAMINATION

SPRING 2007

MGT502 - ORGANIZATIONAL BEHAVIOUR (Session -6 )

Marks: 60

Time: 150min

StudentID/LoginID: ______________________________

Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Tuesday, July 17, 2007

I NSTRUCTI ONS

Please read the follow ing instructions carefully before attempting any question

All the questions are compulsory. This exam consists of 15 Multiple Choice Questions (MCQs), 5 fill in the blanks, 5 true

false, 3 short questions and 2 long descriptive questions.

Time management is very important. MCQs and fill in the blanks may be solved firstto secure enough time for remaining descriptive questions.

For each MCQ, read the given options carefully and select the most appropriate or

the best suitable answer.

The use of notes, handouts, books or any other helping material is strictly prohibitedin the centre during the exam.

Please answer the short and long descriptive questions keeping in view the marksallocated for each question.

You may wish to pace yourself with your own watch, but the supervisor will be theofficial timekeeper of the test.

Please comply with supervisors directions to avoid any unpleasant event.

Failure to comply with the supervisors directions may result in your paper beingcancelled.

Use of Mobile phone is strictly prohibited, if it is under your custody switch off yourmobile.

For Teacher's use onlyQuestion 1 2 3 4 5 6 7 8 9 10 Total

Marks


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Question 11 12 13 14 15 16 17 18 19 20Marks

Question 21 22 23 24 25 26 27 28 29 30Marks


Situations where an individual is required to define right and wrong conduct are termed as_____.

Diversity issues

Human resource problems

Ethical dilemmas

Loyalty situations


Family issues, economic problems, and personality characteristics are examples of the_____ factor of potential stress.

Social

Environmental

Psychological

Personal


The highest level of trust is exhibited in ___________ trust.

Reward-based

Deterrence-based


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Knowledge-based

Identification-based


Political behaviors usually _____.

Lie outside of an individuals specified job requirements

Are counterproductive to individual goals

Are seen only in large organizations

Are frowned upon by organizational leaders


The focus of relationships in distributive bargaining is _____.

Accommodation

Long term

Short term

Win-win


If a job is highly formalized, it would not include which of the following?

Clearly defined procedures on work processes

Explicit job description


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High employee job discretion

A large number of organizational rules


The strength of the matrix structure is its _____.

Ability to facilitate coordination

Economies of scale

Adherence to chain of command

Standardization


The ____________ principle helps preserve the concept of an unbroken line of authority.

Span of control

Chain of command

Centralization

Unity-of-command


Which of the following is the least predictive set of criteria used to evaluate employees?

Traits

Task outcomes

Behaviors


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Personality


The variability in interview results across an applicant pool is reduced by using astandardized_____.

Approach for recruiting applicants

Pool of applicants

Set of interview questions

Time frame for scheduling interviews


According to Mintzberg, when a manager searches the organization and its environmentfor opportunities and initiates projects to bring about change, the manager is acting inwhich role?

Negotiator

Entrepreneur

Monitor

Resource allocator


Dissonance means _____.

Reaction

Resistance


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Consistency

Inconsistency


Which of the following is not one of the six universal emotions, as agreed upon by mostcontemporary researchers?

Anger

Hate

Sadness

Happiness


It is easiest for management to deal with resistance when it is _____.

Covert

Deferred

Implicit

Overt


If trait theories of leadership are valid, then leaders are _____ leaders.

Trained

Born


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Authoritarian

Educated


In job rotation, the nature of the work performed is changed.

True

False


A learning organization is an ideal reality rather than an organizational reality.

True

False


The objective of effective selection is to match individual preference with the requirements

of a job.

True

False


An individual who displays the characteristic of openness can be relied upon to providethe full truth.

True

False


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The desire to reduce dissonance between attitude and behavior is in general notmoderated by outside factors.

True

False


An organization that has developed the continuous capacity to adapt and change is termedas __________________


A mental and physical capability to perform various tasks is known as__________.


______________Conflict threatens organization's interests


_________________summarizes "why" an organization exists.


______________has control and strategic decision making, concentrated at headquarters.


Suppose you are an employee working in multinational company, what do you think thatwho should perform employee evaluations, and why?


How does group size affect a groups behavior?


Explain the concept of the boundaryless organization.


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Being a manager, explain what primary methods could be used in maintaining anorganizations culture.


"More powerful managers are good for the organization whereas powerless managers areineffective managers. Do you agree or disagree with this statement? Discuss.


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MIDTERM EXAMINATION

FALL 2007


Marks: 40

Time: 120min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Tuesday, November 20, 2007

Please read the following instructions carefully before attempting any question:

All questions are compulsory.

This exam consists of 10 Multiple Choice Questions (MCQs) carrying 1 mark each; 5

True/Falsecarrying 1 mark each; 3Short Questions carrying 5 marks each; and 1 descriptive

question carrying 10 marks.

For each MCQ, read the available choices carefully and select the most appropriate choice

which you consider is the correct answer, by clicking on the appropriate check box.

For a true/ false statement, recognize the concept and answer accordingly.

Remember not to spend too much time on any one objective type question since all objective

type questions carry equal marks; it is important to manage your time according to the marks

allocated to each question.

Save your answer before proceeding to the next question.

Do not click the Finish button while solving your paper. Once you clicked the Finish

button, you will not be able to access your paper again. Click it at the end of your paper. That

means you have submitted your complete paper.

A clock is given in the exam software. Software will automatically close at the end of given

time. Use of mobile phone is strictly prohibited. Switch off your mobile phone during the exam.

Failure to comply with the Supervisors directions will result in your test being cancelled.

Please comply with supervisors directions to avoid any unpleasant event.


Marks

Question 11 12 13 14 15 16 17 18 19


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Marks

QuestionMarks


What is the goal of representative participation?

For workers to own the firms where they work

To help workers self-esteem

To provide greater motivation and productivity

To redistribute power within the organization


Roles, norms, status and cohesiveness are examples of _____.

Structural variables

Team mechanisms

Team factors

Group properties


The issue of whether or not intrinsic and extrinsic motivators are independent is considered

in which theory?

Expectancy


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Reinforcement

Equity

Cognitive evaluation


Where is overconfidence most likely to surface?

Outside your area of expertise

In your area of expertise

With more education and training

Among higher wage earners


Todays managers understand that the success of any effort at improving quality and

productivity must include _____.

Process reengineering

Quality management programs

Customer service improvements

Employees


What term is used to describe the personality of an individual who is aggressively involved in

an continual struggle to achieve more and more in less and less time?


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Type A personality

Type B personality

Proactive personality

Narcissistic personality


The science that focuses on the influence people have on one another is _____.

Anthropology

Political science

Social psychology

Archaeology


Research shows that for most people, the effect of social activities is which of the following?

Decreases positive mood

Increases positive mood

Increases negative mood

Decreases negative mood



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What is another term for cross-training?

Work enrichment

Work enlargement

Job enhancement

Job rotation


Which of the following is most likely to be a country with high power distance?

An individualist country like Australia

A long term oriented country like Japan

An uncertainty avoiding country like Uruguay

A collectivist country like Guatemala


Neglect is an active and destructive response to dissatisfaction.

True

False


Process reengineering asks, How would we do things around here if we were starting over

from scratch?


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True

False


If personality characteristics were completely dictated by heredity, they would be fixed at

birth and no amount of experience could alter them.

True

False


A satisfying solution is satisfactory but not sufficient.

True

False


Thoughtful is an emotion that falls into the category of high negative affect.

True

False


Managers who are most effective in their jobs would not always be the ones who promoted

fastest. Explain what are the activities which differentiate between effective and successful

managers?


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Discuss five shortcuts used in judging others.


Why is it important for manager to know an individuals values?


Various groups provide specific challenges in terms of motivation. Being a manager of an

XYZ company what techniques would you use to motivate your Professionals and

Temporary workers?


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WWW.vujannat.ning.comhttp:/ /vujannat.ning.com

Largest Online Community of VU StudentsMIDTERM EXAMINATION

SPRING 2007


Marks: 40

Time: 60min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Friday, May 18, 2007



This exam consists of 10 Multiple Choice Questions (MCQs) carrying 1 markeach, 5 True/False carrying 1 mark each, 5 Short Questions carrying 3 marks eachand 1 Descriptive Question carrying 10 marks.

Do not ask any questions about the contents of this examination fromanyone.

a. If you think that there is something wrong with any of thequestions, attempt it to the best of your understanding.

b. If you believe that some essential piece of information ismissing, make an appropriate assumption and use it to solve theproblem.

This examination is closed book, closed notes, closed neighbors.

You may wish to pace yourself with your own watch, but the Supervisor will bethe official timekeeper of the test.

Failure to comply with the supervisors directions will result in your test beingcancelled. Please comply with supervisors directions to avoid any unpleasantevent.

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Marks

Question 11 12 13 14 15 16 17 18 19 20Marks

Question 21Marks


Which of the following would not be considered an organization?

A church

Virtual university of Pakistan

All adults in a given community

An elementary school


Workers like to work under proper conditions, employees will seek responsibility tosatisfy social, esteem, and self-actualization needs assuming:

Theory X

Theory Y

Equity theory

Expectancy Theory


A receiver who translates a senders message is engaging in the process of _____.

Encoding

Decoding

Transmission

Feedback


_________ is discretionary behavior that is not part of an employees formal jobrequirement, but that promotes the effective functioning of the organization.

Productivity

Motivation

Organizational citizenship

Organizational behavior


The concept of total quality management is given by:

Frederick Taylor

W. Edwards Deming

Frank Gilbert


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Robert Katz


The most well-known theory of motivation is Abraham Maslows _____.

Theories X and Y

Motivator-Hygiene Theory

Two-factor Theory

Hierarchy of Needs


____________ refers to the tendency to be sociable, friendly and expressive.

Emotional stability

Agreeableness

Extroversion

Conscientiousness


People, structure, environment, and technology are four forces that affect______________.

Human resources

Behavioral bias

Organizational behavior

Ethical leadership


What is (are) challenge(s) for organization?

Globalization

Diversity

Technology

All of the given options


_____ results in a level of performance that is greater than the sum of the individual

inputs.

Synergy

Enthusiasm

Energy

Initiative


Organizational behavior models generally assume job satisfaction to be an independentvariable.


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True

False


Halo effect occurs when our general impression of a person, usually based on oneprominent characteristic, colors our perception of other characteristics of that person.

True

False


Quality management has an intense focus on the customer and a goal of employeeempowerment

True

False


A high I.Q. is a good pre-requisite for all jobs.

True

False


One of the most expensive motivation programs is that which recognizes an employeessuperior performance.

True

False


Describe the three determinants of personality?Question No: 17 ( Marks: 3 )

What are values?Question No: 18 ( Marks: 3 )

How does globalization affect a manager's skills?


what are skill based pay plan?Question No: 20 ( Marks: 3 )

what is the difference between a leader and manager?Question No: 21 ( Marks: 10 )

Describe the communication process by drawing the communication process modeldiagram and explain the seven parts of this model.


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WWW.vujannat.ning.comhttp:/ /vujannat.ning.com

Largest Online Community of VU StudentsMIDTERM EXAMINATION

SPRING 2007


Marks: 40

Time: 90min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Friday, May 18, 2007



This exam consists of 10 Multiple Choice Questions (MCQs) carrying 1 markeach, 5 True/False carrying 1 mark each, 5 Short Questions carrying 3 marks each

and 1 Descriptive Question carrying 10 marks. Do not ask any questions about the contents of this examination from

anyone.

a. If you think that there is something wrong with any of thequestions, attempt it to the best of your understanding.

b. If you believe that some essential piece of information ismissing, make an appropriate assumption and use it to solve theproblem.

This examination is closed book, closed notes, closed neighbors.

You may wish to pace yourself with your own watch, but the Supervisor will bethe official timekeeper of the test.

Failure to comply with the supervisors directions will result in your test beingcancelled. Please comply with supervisors directions to avoid any unpleasantevent.
http://www.vupages.com/http://www.vupages.com/http://www.vupages.com/http://forum.vupages.com/http://forum.vupages.com/http://forum.vupages.com/http://forum.vupages.com/http://www.vupages.com/


36/41


Marks

Question 11 12 13 14 15 16 17 18 19 20Marks

Question 21Marks


Values are important to organizational behavior because they______________________.

Allow the study of alignment of organizational policies.

Lay the foundation for the understanding of attitudes and motivation.

Form the supporting foundation for the study of ethics.

Encourage ethical behavior


An extent to which people have pride in themselves and their capabilities is knownas ______________.

Self monitoring

Self efficiency

Locus of control

Self esteem


Cross-training is also known as ________________.


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Work enrichment

Work enlargement

Job enhancement

Job rotation


____________ is attributed with developing the scientific management perspective.

Elton Mayo

Robert Owens

Frank Gilbert

Frederick Taylor


Communication serves all of the following functions within a group or organizationexcept ______________.

Motivation

Planning

Emotional expression

Control



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________ is a key trend that is having a significant impact on behaviormanagement today.

Information technology

Reverse discrimination

Decreasing the amount of training for managers

Stay-at-home mothers


___________ occurs when our general impression of a person, usually based onone prominent characteristic, colors our perception of other characteristics of thatperson.

Halo effect

Self serving bias

Selective attention

Stereotyping


A manager is valued by her colleagues for his/her ability to perform effective break-

even analysis on upcoming ventures. In this case, his/her colleagues value him/herfor competencies that fall within which of Katzs essential management skillscategories?

Technical

Communication


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Human

Conceptual


Situations where an individual is required to define right and wrong conduct aretermed as ________________.

Diversity issues

Human resource problems

Ethical dilemmas

Loyalty situations


Formal guidelines and authority hierarchies are examples of which function ofcommunication?

Control

Agreement

Organization

Information


Personality looks at the parts of the person rather than the aggregate whole.

True


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False


Learning, perception, and personality are OB topics whose contributions have generallycome from psychiatry.

True

False


Skill-based pay plans encourage people to specialize.

True

False


Cross-cultural communications may have a barrier caused by tone differences.

True

False


A hypothesis that has evolved out of path-goal theory is that directive leadership leads togreater satisfaction when tasks are ambiguous or stressful.

True

False


What is the common thread that runs through the functions, roles, skills, and activitiesapproaches to management?



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Discuss the impotance of value?


What is cohesiveness?


List and explain the three groups of core needs in ERG Theory.


Identify and describe the different types of communication flows.


Explain the importance of EI (emotional intelligence) and explain its five key components.

Mgt502 Collection of Old Papers

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