EFFECTIVE CHANGE BEGINS WITH GREAT LEADERSHIPAmanda Dollar

MGT 466

Prof. Luster

May 2012

YOU CAN’T DO IT ALONE YOU HAVE TO GET YOUR TEAM INVOLVED.

Is your vision clear?

Listen to the concerns of your team.

Are you leading by example, walking the talk?

Identified obstacles?

Strategize and put on your game face!

PLANNING & IMPLEMENTATION:Change begins with you.

Benefits to the company.

Benefits to the employees.

WIIFM?

What’s the plan?

How will we succeed?

What are the expectations?

KEEP THE CHANGE: MAKING CHANGE STICK.

Is it working?If not, why not?

OVERCOMING RESISTANCE

Understanding resistance

What’s preventing buy-in?

Are they resisting for the Sake of resisting?

What’s really getting inThe way?

CONTENT & PROCESS = SUCCESS

“Effective change involvesBoth content –what is being changed—And process – how the changes areBeing implemented”

Unfreeze

Move

Refreeze

STAYING IN BALANCE

Catalyze Change & Cope w/TransitionUrgency & Have Realistic PatienceBe Tough & EmpatheticShow Optimism & Be Realistic/open.Be Self-Reliant & Trust OthersCapitalize on Strength & Go against the grain

CONCLUSION

REFERENCES

O’Brien, Michael J. (September 2008). Leadership And Management. 5 approaches to leading successful organizational change. Healthcare financial management.

Higgs, Malcolm & Rowland, Deborah. (June 2005). Journal of Change Management. Vol. 5, No. 2, 121-151. All Changes Great and Small: Exploring Approaches to Change and its leadership.

Cicmil, Svetlana. (1999). Strategic Change. Strat. Change, 8, 119-129. Implementing Organizational change projects: impediments and gaps.

Kotter, John P. (1995). The Tests Of A Leader. Best of Harvard Business Review. Leading Change Why Transformation Efforts Fail.

Smith, Douglas K. (1996). Leader to Leader. Executive Forum. Making Change Stick.

Neves, Pedro & Caetano, Antonio. (2006). Journal of Change Management Vol. 6, No. 4, 351-364. Social Exchange Processes in Organizational Change: The Roles of Trust and Control.

Bunkner, Kerry A. & Wakefield, Michael. (2008) An Update Classic by Harvard Business School Publishing Coorporation. The Balance Needed to Lead Change.

McBain, Richard. (Spring 2006). Henley Manager Update. Vol. 17 No. 3. Why do change efforts so often fail?

Spector, Bert (2010). Implementing Organizational Change Theory Into Practice. 2nd ed. Pearson Education, Inc. Upper Saddle River, New Jersey, 07458.