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New Account Update Advisory (additional documents required)

Direct Business Pershing Pershing Account #: SmartWorks® Ref. ID#:

account registration — Check only one. *Additional documents required.

This form applies to persons/entities issued a Social Security Number (SSN).Account Type: Individual Trust* CESA* UGMA 403(b)* Joint with Survivorship Estate* Roth IRA* UTMA 401(k)* Tenants in Common 529 Plan* SEP IRA* Qualified Plan Community Property IRA* SIMPLE IRA* Other:

account inForMation — Required of all applicants.

Owner First/Middle/Last Name (If UGMA/UTMA, list minor name here)

SSN Birth Date Phone Number

Citizenship: U.S. Citizen Resident Alien Non-Resident Alien**

Home Street Address — No P.O. Box

City State Zip Country

Mailing Address — P.O. Box allowed (Only if different than Home Street Address)


Email Address (By providing your address, you authorize Cetera Advisors to contact you by email.)

Co-Owner First/Middle/Last Name (If UGMA/UTMA, list custodian name here)

SSN Birth Date Phone Number

Citizenship: U.S. Citizen Resident Alien Non-Resident Alien**

Home Street Address — No P.O. Box (Only if different than Owner Home Street Address)


Email Address (By providing your address, you authorize Cetera Advisors to contact you by email.)

** If any owner is a resident or non-resident alien, specify country: . Obtain W-8 Supplemental Customer Identification form if non-resident. Please note: Additional documentation may be required.

ACCount infoRmAtion foRm

©2012 Cetera Advisors LLC13-0737 MFSC 32 09/13

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4600 S Syracuse St, Ste. 600Denver, CO 80237 • 800.929.3485

identiFication inForMation — Required of all applicants.

Owner Identification Type Valid Government Issued Photo ID# Issuing Entity

Government Issued Photo ID Viewed by Registered Representative Issue Date Expiration Date

Other Verification Done:

Co-Owner Identification Type Valid Government Issued Photo ID# Issuing Entity

Government Issued Photo ID Viewed by Registered Representative Issue Date Expiration Date

Other Verification Done:

eMployMent inForMation — Required of all applicants. if retired, unemployed or disabled, complete with the most recent employment information (include name of business and industry). if self-employed, please specify name of business and industry.

Owner Employment Status Employer Name Occupation

Employer City/State Phone Number

Co-Owner Employment Status Employer Name Occupation

Employer City/State Phone Number

aFFiliation inForMation — Required of all applicants.

Yes No Is any owner (or a member of your immediate family) a director, 10% shareholder or policy-making officer of a publicly traded

company? If yes, specify company name: Trading Symbol:

Yes No Is any owner (or a member of your immediate family) a politically exposed person?

If yes, specify name of country:

Yes No Is any owner (or a member of your immediate family) a registered representative of a broker-dealer?

If yes, specify firm name:

Yes No Is any owner (or a member of your immediate family) employed by, or otherwise affiliated with, FINRA or any broker-dealer?

If yes, specify firm name:

additional registration inForMation

Optional for: 529 Plans — Beneficiary Information

First/Middle/Last Name SSN Birth Date

pershing inForMation — All securities are held in street name.

Pershing Money Market: FCR Other Money Market: (Not including Pershing LLC Retirement Accts.) Note: If no sweep option is indicated, the default option will be selected.

Proceeds: Hold Send Proceeds Dividends/Interest: Credit to Account Pay to Client

Is account DVP/RVP: No Yes (If yes, forward written instructions from institution to Brokerage Operations)

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pershing account electronic delivery optionsI acknowledge that by checking any of the boxes below that I am agreeing to the electronic delivery of notices, disclosures and other information related to my account(s). See section 15 for important details on the electronic delivery program. If an electronic delivery option is selected, an email address in the Account Information section on page 1 is required.

(Select one) (Select all that apply) (Select one) NetXView Statements New Setup My eDocument Suite Confirms Requested User ID:

Prospectuses Maximum of 13 characters, no special characters or spaces. This will be your login ID when you sign on to Online View.

Existing User ID: account proFile — Required of all applicants.

Do any of the owners have investment experience? Yes No

Please specify number of years (even if the number is zero) next to each investment product below:

Stocks: yrs. Bonds: yrs. Mutual Funds/ETFs: yrs. Options: yrs. DPPs: yrs.

REITs: yrs. Annuities: yrs. Other (identify): yrs.

Account Objective (Select one)

Risk Tolerance (Select one)

Account Time Horizon (Select one)

Capital Preservation Conservative 4 years or less Income Moderately Conservative 5 – 8 years Total Return Moderate More than 8 years Growth Moderately Aggressive Aggressive Growth Significant Risk

Annual Income Adjusted Net Worth (Exclude primary residence)

Liquid Net Worth Account Liquidity Needs (over next 3 years)

$0 – 29,999 $0 – 74,999 $0 – 74,999 None 30,000 – 49,999 75,000 – 99,999 75,000 – 99,999 $1 – 4,999 50,000 – 74,999 100,000 – 149,999 100,000 – 149,999 5,000 – 9,999 75,000 – 99,999 150,000 – 249,999 150,000 – 249,999 10,000 – 24,999 100,000 – 149,999 250,000 – 499,999 250,000 – 499,999 25,000 – 49,999 150,000 – 249,999 500,000 – 999,999 500,000 – 999,999 50,000 – 74,999 250,000 – 399,999 1,000,000 – 2,999,999 1,000,000 – 2,999,999 75,000 – 99,999 400,000 – Over 3,000,000 – Over 3,000,000 – Over 100,000 – Over

Federal Tax Bracket: 0 – 15% 16 – 28% 29 – 36% >36%

Other Investments not Held Through Cetera Advisors (list amounts held next to investment type below):

None Client Declined to Disclose

Equities $ Unit Investment Trusts $ Annuities – Variable $

Options $ Exchange Traded Funds $ Annuities – Fixed $

Fixed Income $ Real Estate $ Precious Metals $

Mutual Funds $ Insurance $ Commodities & Futures $

Other (please list type): $

Other relevant financial information provided:

Backup contact inForMation — optional. Your backup should not be a co-owner.If we are unable to reach you in relation to this account, you authorize us to contact the person listed below and potentially disclose nonconfidential information about you in order to confirm the specifics of your current situation, including contact information, health status, and to inquire about the identity of any possible legal guardian, executor, trustee, or holder of a power of attorney. You also authorize us to contact the person listed below should we believe you to be evidencing signs of diminished mental capacity or of potential elder abuse in any form including financial, physical, or emotional abuse. This person will NOT be authorized to act on your behalf regarding this account nor will they be able to access your personal or financial information. Your backup contact should not be a co-owner.

First/ Last Name of Backup Relationship to Account Owner

OR I do not want to provide a backup contact at this time.Phone Number

W-9 taxpayer certiFication and agreeMent — Required.By signing below, I certify under penalty of perjury that: (1) the Social Security Number/Taxpayer Identification Number provided on page 1 is correct; (2) the IRS has never notified me that I am subject to backup withholding as a result of failure to report interest or dividends, or if I have been notified, the IRS has notified me that I am no longer subject to backup withholding; and (3) I am a U.S. person (including a U.S. resident).

OR

I am subject to backup withholding. (If applicable, check this box) Exempt payee. (If applicable, check this box)

AcknowledgementI acknowledge and agree that: (1) the Internal Revenue Service does not require that I consent to any provision other than the certifications required to avoid backup withholding; (2) I have received, read, understand and agree with all of the information contained within this document; (3) I have received the brochure entitled, “Important Information About Your Cetera Advisors Relationship, including Cetera Advisors’ Privacy Policy;” (4) I understand that this agreement contains a predispute arbitration clause that is fully set forth in Paragraph 22 on page 7 of this form; and (5) I understand the accounting method for Pershing accounts will default to High Cost Long Term, unless I instruct otherwise.

Please note that ALL Account Owners must sign this agreement.

Printed Name of Owner Signature of Owner Date

Printed Name of Co-Owner (if applicable) Signature of Co-Owner (if applicable) Date

investMent strategy recoMMendation — to be completed by Registered Representative.Based on the information provided within this document and our discussions, the following account investment strategy recommendation(s) is/are made (some investment strategy recommendations may require additional paperwork):

(If applicable, select all that apply)

Active Trading Asset Allocation Buy and Hold Diversification

Income Oriented Passive/Indexing Strategy Tax Management Value Investing

Dollar Cost Averaging Socially Responsible Investing Other (briefly describe):

registered representative & designated supervisor signatures

Printed Name of Registered Representative RR Number Signature of Registered Representative Date

Printed Name of Designated Supervisor OSJ Branch Signature of Designated Supervisor Date Number



deFinitionsACCOuNT OBjeCTIVeCapital Preservation: An objective seeking to produce a return that is at

least equal to inflation while avoiding extreme volatility and the risk of significant loss. Investments are not likely to increase significantly in value.

Income: An objective seeking to generate interest and dividends for current income. While not as risk averse as “capital preservation,” there is no expectation of long-term capital appreciation in the value of the portfolio.

Total Return: An objective seeking portfolio returns through the combination of current income vehicles as well as investments with a capital appreciation goal. The value of the portfolio may vary and the value of certain investments within the portfolio may be more volatile than others.

Growth: An objective seeking appreciation in the value of the portfolio. Both the value of individual investments within the portfolio and the value of the overall portfolio are likely to fluctuate from time to time. While certain investments within the portfolio may generate current income, income is not the primary investment objective.

Aggressive Growth: An objective seeking maximum returns in the portfolio by selecting investments with the greatest perceived opportunities for growth and price appreciation. The value of individual investments within the portfolio, as well as the portfolio as a whole, will likely experience significant fluctuation in value.

RISk TOLeRANCe (presented from lowest to highest risk)Conservative: Describes an investor who seeks to preserve the portfolio’s

value by investing in lower risk investments and is willing to forgo greater upside potential to protect the portfolio value.

Moderately Conservative: Describes an investor who seeks to preserve a large portion of the portfolio’s total value and minimize volatility, but is willing to take on modest risk to outpace inflation.

Moderate: Describes an investor who seeks modest growth and is willing to accept more risk and investment fluctuation.

Moderately Aggressive: Describes an investor who seeks to outperform broad market indices when the market is up and, conversely, accepts lower returns than those same market indices when the market is down.

Significant Risk: Describes an investor who aggressively seeks maximum return and accepts being exposed to the risk of significant volatility and decreases in the value of the portfolio.

OTHeR DeFINITIONSGovernment ID: Driver’s license, passport, state issued ID card, or

military ID.Politically exposed Person: A person who has been entrusted with a

prominent public function somewhere other than the United States. Sometimes known as a Senior Foreign Political Figure as defined by the U.S. Patriot Act.

Net Worth: Assets minus liabilities.Adjusted Net Worth: Net Worth minus primary residence.Liquid Net Worth: Adjusted Net Worth minus assets not readily convertible

to cash.Account Liquidity Needs: The amount of money from this account that is

needed in cash or readily convertible to cash over the next three (3) years.Other Relevant Financial Information: Any financial-related

information provided by the client that is not otherwise recorded in previous sections of this document.

account agreeMent

In consideration of opening one or more accounts on my behalf, and with respect to any type of transaction that I may have with Cetera Advisors LLC (Cetera Advisors), I agree as follows:1. Meaning of Words in this Agreement. The words, “I” and “me” refer

to each of the account owners. The words “you” and “your” refer to Cetera Advisors.

2. Authority and Ownership. I have the required legal capacity, am authorized to enter into this agreement, and have obtained and will provide you with all necessary authorizations from third parties to open accounts and effect transactions in securities under this agreement. I will be the owner of all securities purchased, held and sold by me through you. Checks should be made payable only to the sponsor or Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation (Pershing).

3. joint Accounts. If this is a joint account, I understand that you will follow the instructions of any one of us without obtaining the consent of any other. All of us will be fully liable for any amounts due to you under this agreement. Upon the death of any one of us, you will treat the property in the account as belonging to the other(s), unless I notify you differently and provide such legal documentation as you require.

4. Appointment of Cetera Advisors as Agent. I appoint you as my agent for the purpose of carrying out my directions with respect to the purchase or sale of securities. To carry out your duties, you are authorized to open or close brokerage accounts, place and withdraw orders, provide information to third parties and take such other steps as are reasonable to carry out my directions.

5. Ongoing Relationship. By opening an account with Cetera Advisors, I acknowledge that I am establishing an ongoing relationship with Cetera Advisors. This relationship entitles me to receive a variety of services, including but not limited to, investment services, education, information and reports. I understand and agree that by requesting that Cetera Advisors provide me with such services, that I may receive email communications that confirm my trades, provide me with account statements, describe investment opportunities, make inquiries and offer me other important information, and opportunities and ideas related to my account or financial affairs. I agree that communication is a required element of the provision of these services and expressly authorize Cetera Advisors to contact me electronically or otherwise to deliver these services in connection with our investment relationship.

6. Force Majeure. You shall not be liable for loss or delay caused directly or indirectly by war, natural disasters, government restrictions, exchange or market rulings, or other conditions beyond your control.

7. Credit Verification. You may request a credit report on me and, if I ask, you will tell me the name and address of the consumer reporting agency that furnished it. If you update, renew, or extend my credit, you may request a new credit report.

8. Identification Verification. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means to me: When I open an account, you will ask for my name, address, date of birth and other information that will allow you to identify me. You may also ask to see my driver’s license or other identifying documents.

9. No Advice. I understand that you provide no tax, legal, or accounting advice. I understand that you provide no investment advisory services except such services that are independently contracted for under an Advisory Services Agreement. All transactions will be done only on my order or the order of my authorized delegate as described in paragraphs 2 and 3.

10. Stocks, Bonds and Options.(A) Relationship with Clearing Agent. I understand that you will

apply to a Clearing Agent for my stock, bond, or option account. I understand and agree that Clearing Agent may refuse to accept or carry my account or to process any transaction that I may wish to effect. You may share with, remit to, or otherwise pay Clearing Agent for its services from commissions and/or fees charged.


(B) Margin Loans and Options. I understand and agree that margin loans, if any, provided to me through you will be made by Clearing Agent and not Cetera Advisors and that I will comply with all requirements which Clearing Agent may impose with respect to such loans. I will not request that any transaction in options be effected for my account unless each request is in compliance with Clearing Agent’s options compliance program.

(C) Annual Fees and Other Service Charges. I understand that annual fees and other service charges for inactive accounts, IRA, or pension accounts will be applied by Clearing Agent.

11. Restricted Securities. I will not buy or sell any securities of a corporation of which I am an affiliate, or sell any restricted securities except in compliance with applicable laws and regulations.

12. Indebtedness to Cetera Advisors. Upon the purchase or sale of any security, if you are unable to settle the transaction by reason of my failure to make payment or deliver securities in good form, I authorize you to take steps necessary to complete or cancel the transaction to minimize loss, and I agree to reimburse you for any and all costs, losses, or liabilities incurred by you, including attorneys’ fees. In the event I become indebted to you in the operation of this account, I agree that I will repay such indebtedness upon demand. I agree that if, after demand, I fail to pay the indebtedness, you may close my account and/or liquidate any assets in my account, or otherwise held by you, in an amount sufficient to pay my indebtedness.

13. Sweep Options. In the event that the sweep option I selected becomes no longer available, for any reason, I understand and request that Cetera Advisors has the right, in its sole discretion, but without any obligation, to select and establish an alternative sweep vehicle for me. I expressly authorize Cetera Advisors to transfer funds from the unavailable sweep option and move other available free cash into the newly designated sweep option. I understand that I may select a different available sweep option at any time.

14. Access to Information. You may provide non-affiliated third parties with information if: (i) it is required by law or by rules or regulations relating to you or financial institutions you have contracted with to provide financial services (such as regulations that require you to provide banks, thrifts, credit unions and/or their related service corporations with customer information the institution needs to monitor compliance issues); (ii) it is necessary for you to communicate such information to process a financial transaction for me or provide a product or service that I have requested; or (iii) otherwise permitted by law or Cetera Advisors’ Privacy Policy.

15. Electronic Notification Agreement. If I have requested the electronic delivery of confirmations, statements prospectuses or other documents as they may be available electronically (Documents), I agree to be bound by the terms and conditions of this section. I may revoke my consent at any time. I agree to accept and receive electronic notification that Documents are available online for my retrieval (Service). By accepting electronic notification of the availability of the Documents, I am agreeing to the electronic delivery of all notices, disclosures, and other information relating to my accounts that are communicated with or within the Documents.

The Documents will be available to me online via a service provided by your financial institution or Pershing LLC on my behalf. I will be notified by electronic mail (email) when these Documents are available to be viewed online. The email notification(s) will be sent initially to the email address that I established when registering with this service, and I may notify you at any time if I wish to change my email address. In the event of an email notification failure (as defined by you or Pershing), you will terminate this arrangement, and I will revert to receiving paper documents until such time that I re-enroll through the myedocumentsuite.com service.

By signing up for electronic delivery, I affirm that I have a valid email address on record with your financial organization, have access to the Internet, and I am at least 18 years of age. I also affirm that I have installed Adobe Acrobat Reader version 4.0 or higher to view the Documents. I agree that electronic delivery of the Documents is deemed accepted, regardless of whether a particular document is actually accessed or viewed. I may print or save a copy of the Documents at any time. I may request a mailed copy of my Documents by calling you.

My consent to accept electronic delivery of the Documents is effective until revoked by me, you or Pershing. I may revoke my consent and resume receiving paper Documents at any time by changing my delivery preferences online. I may also contact you directly for assistance.

I expressly agree and acknowledge that my use of the Service is at my sole risk. Neither you, Pershing nor either of your respective directors, officers, employees, agents, contractors, affiliates, information providers, or services warrant that the myedocumentsuite.com or any other delivery service will be uninterrupted or error free. Neither you nor Pershing warrant the timeliness, sequence, accuracy, completeness, reliability, or content of any information with respect to accessing electronic information. The service provided herein is on an “as is,” “as available” basis and without warranties including, without limitation, those of merchantability, fitness for a particular purpose or non-infringement other than those warranties which are implied by and incapable of exclusion, restriction, or modification under the laws, rules and regulations applicable to this service.

I am responsible for maintaining the confidentiality of my user ID and password and for restricting access to my computer, and I agree to accept responsibility for all activities that occur under my user ID or password.

16. Amendments and Termination. You may amend this agreement at any time in any respect, effective upon notice to me. You may, at your discretion, terminate this service at any time, effective upon notice to me. I will continue to be responsible for any obligations incurred by me prior to termination.

17. Governing Law. This agreement and any disputes, controversies or claims arising out of or related to this agreement shall be governed by the applicable laws of the State of Colorado and applicable federal law.

18. Review and Indemnification. I have reviewed the terms and conditions of this agreement including all information contained within this document. I hereby verify that all the information provided is true and correct and may be relied upon by you for the purposes of evaluating my suitability and sophistication in relation to making securities recommendations. Further, I hereby indemnify you for any loss, claims or damages, including legal fees, which you may incur as a result of any securities recommendations or any securities related violations resulting from your reliance upon the information I have provided. I also acknowledge my responsibility to read the prospectus of any mutual fund/direct participation program, and/or public offering sold by prospectus, which contains complete information regarding investment objectives, risks and other material facts, including sales charges.

19. FINRA Public Disclosure. To receive information concerning the licensing status and/or disciplinary record of a broker-dealer or agent, contact FINRA at the following toll-free number 800.289.9999, or the website address at www.finra.org.

20. SIPC Public Disclosure. Cetera Advisors is a member of the Securities Investor Protection Corporation (SIPC). I can obtain information about SIPC, including a brochure, by contacting SIPC at 202.371.8300 or on their website at www.sipc.org.

21. Other Information. For more information concerning investments and other important disclosures about your business, I can visit your website at www.ceteraadvisors.com.


22. Arbitration Clause. THIS AGREEMENT CONTAINS A PREDISPUTE ARBITRATION CLAUSE. BY SIGNING AN ARBITRATION AGREEMENT, THE PARTIES AGREE AS FOLLOWS:(A) ALL PARTIES TO THIS AGREEMENT ARE GIVING UP THE RIGHT TO SUE EACH OTHER IN COURT, INCLUDING THE

RIGHT TO A TRIAL BY JURY, EXCEPT AS PROVIDED BY THE RULES OF THE ARBITRATION FORUM IN WHICH A CLAIM IS FILED.

(B) ARBITRATION AWARDS ARE GENERALLY FINAL AND BINDING; A PARTY’S ABILITY TO HAVE A COURT REVERSE OR MODIFY AN ARBITRATION AWARD IS VERY LIMITED.

(C) THE ABILITY OF THE PARTIES TO OBTAIN DOCUMENTS, WITNESS STATEMENTS AND OTHER DISCOVERY IS GENERALLY MORE LIMITED IN ARBITRATION THAN IN COURT PROCEEDINGS.

(D) THE ARBITRATORS DO NOT HAVE TO EXPLAIN THE REASON(S) FOR THEIR AWARD UNLESS, IN AN ELIGIBLE CASE, A JOINT REqUEST FOR AN ExPLAINED DECISION HAS BEEN SUBMITTED TO ALL PARTIES TO THE PANEL AT LEAST 20 DAYS PRIOR TO THE FIRST SCHEDULED HEARING DATE.

(E) THE PANEL OF ARBITRATORS WILL TYPICALLY INCLUDE A MINORITY OF ARBITRATORS WHO WERE OR ARE AFFILIATED WITH THE SECURITIES INDUSTRY.

(F) THE RULES OF SOME ARBITRATION FORUMS MAY IMPOSE TIME LIMITS FOR BRINGING A CLAIM IN ARBITRATION. IN SOME CASES, A CLAIM THAT IS INELIGIBLE FOR ARBITRATION MAY BE BROUGHT INTO COURT.

(G) THE RULES OF THE ARBITRATION FORUM IN WHICH THE CLAIM IS FILED, AND ANY AMENDMENTS THERETO, SHALL BE INCORPORATED INTO THIS AGREEMENT.

I AGREE THAT ANY DISPUTE BETWEEN YOU AND ME ARISING OUT OF THIS AGREEMENT SHALL BE SUBMITTED TO ARBITRATION CONDUCTED UNDER THE THEN APPLICABLE PROVISIONS OF THE CODE OF ARBITRATION PROCEDURE OF FINRA. ARBITRATION MUST BE COMMENCED WITHIN THE APPLICABLE STATUTE OF LIMITATIONS. THE ARBITRATION AWARD SHALL BE FINAL AND JUDGMENT MAY BE ENTERED ON THE AWARD IN ANY COURT, STATE OR FEDERAL, HAVING JURISDICTION.

No person shall bring a putative or certified class action to arbitration, nor seek to enforce any pre-dispute arbitration agreement against any person who has initiated in court a putative class action; or who is a member of a putative class who has not opted out of the class with respect to any claims encompassed by the putative class action until: (i) the class certification is denied; or (ii) the class is decertified; or (iii) the customer is excluded from the class by the court. Such forbearance to enforce an agreement to arbitrate shall not constitute a waiver of any rights under this agreement except to the extent stated herein.

Cetera advisors’ PrivaCy PoliCyand other imPortant information

Page 1 of 2

Our Privacy Policy

Your privacy is a top priority for Cetera Advisors LLC and its subsidiaries (Cetera Advisors). We take our commitment to protecting the confidentiality of your non-public personal information seriously. Financial service providers choose how they share information, and federal law gives customers the right to limit some, but not all, sharing. Our Privacy Policy tells you how we collect, share and protect your information and provides you with an opportunity to opt out of sharing in certain circumstances as described below.

Information That We Collect

We collect personal information about you from a variety of sources to help us serve your financial needs, offer products and services and satisfy our legal and regulatory requirements.

• We receive information provided by you or on your behalf, to us, or to our registered representatives, agents or financial professionals (financial professionals). This information may be provided on forms and applications as well as through personal discussions. For example, this information may include: social security number, name, address, birth date, assets, income, beneficiary, employment, health and other financial information.

• We acquire information regarding your account and transaction history, including products and services, balances, account history, payment history and information as to your credit worthiness and history from our affiliates, unaffiliated service companies and consumer reporting agencies.

• We receive information from other unaffiliated third parties, including employers, associations, benefit plan sponsors, financial aggregators and other institutions and individuals, including from institutions where you have had a relationship.

Information We May Disclose

We do not sell or disclose your non-public personal information to non-affiliated third party marketing companies.

We may disclose information that we collect as required to conduct our business and as permitted or required by law, with our affiliates, or in connection with joint marketing agreements which we may enter into with third parties (e.g., for the joint offering of a product or service). We may share information about you with unaffiliated financial institutions such as our clearing firm, broker-dealers, investment advisors, third party administrators, plan sponsors, mutual funds, insurance companies or agencies, solicitors and other third parties who assist us in providing account or related services to you. We share information with non-financial companies that provide services to us such as consumer reporting agencies and consulting firms.

If your account was opened in our offices located at a financial institution, such as a bank, thrift or credit union, and that financial institution decides to enter into a relationship with a new financial service provider, we will share your information with that new financial service provider so that your account can continue to be serviced.

We may share your information with auditors, regulators, non-regulatory industry licensing/registration entities and law enforcement organizations, including in response to court orders, subpoenas, or inquiries, or as permitted or required by law.

You are not able to opt out of our sharing your information for the purposes described in this section. See State Information on page 2.

Sharing

If your financial professional is not affiliated with a financial institution and leaves Cetera Advisors to join another firm, or elects to sell or transfer some or all of his or her business, your financial professional might retain copies of your personal information so that your account can continue to be serviced or to contact you regarding your options. Subject to legal and regulatory requirements, your personal information maintained on our systems and those of our service providers may be shared with your new financial service provider. If you do not want your financial professional to take your information should he or she leave or transfer his or her business from Cetera Advisors, you have the right to opt out of such disclosure. You may opt out now or at any time in the future. If you have a joint account, we will treat an opt out by any joint customer as applying to all joint customers. If you wish to exercise your right to opt out under this section, please contact us at 888.447.8608 or by mail.

Certain states have adopted a requirement for you to approve the sharing of information in advance, otherwise known as an “opt-in” choice. If you live in an “opt-in” state (e.g., California, Massachusetts, Maine, Alaska, North Dakota or Vermont), then we will require your consent to share your information with unaffiliated third parties who are not servicing your account. State requirements vary and may change without notice.

Data Safeguarding

We have implemented security standards and processes as well as physical, electronic and procedural safeguards—including training and confidentiality agreements, designed to protect your information.

Policy Relating to Former Customers

If you decide to close your accounts with us, or become an inactive customer, our Privacy Policy will continue to apply to you. If you would like a copy of our current Privacy Policy please feel free to contact us or visit our website.

©2012 Cetera Advisors LLC13-0750 MPP 09/13


©2012 Cetera Advisors LLC13-0750 MPP 09/13

Cetera advisors’ PrivaCy PoliCyand other imPortant information

(Continued)

Page 2 of 2

Changes to Our Privacy Policy

Cetera Advisors maintains a public website at www.ceteraadvisors.com. While this policy is delivered annually in writing, the policy may change from time to time. You can always review our current policy, as well as our list of affiliates, and other disclosures online.

State Information

California residents: For accounts with a California mailing address, we will not share your personal information with a financial company for joint marketing purposes except as required or permitted by law.

Vermont residents: For accounts with a Vermont mailing address, we will not share your creditworthiness information with our affiliates except as required or permitted by law. For joint marketing with other financial companies, we will disclose only your name, contact information, and information about your transactions, unless otherwise required or permitted by law.

List of Affiliates that this notice applies to (as of September 1, 2013):

Cetera Advisors LLCCetera Advisors Insurance Services LLCCetera Financial Group, Inc.Cetera Insurance Agency LLC

Other Important Information

Our public website contains additional information that might be of interest to you, including a brochure about investing, a statement about Cetera Advisors’ compensation sources and information about our Strategic Partners Program.

Cetera Advisors is a member of the Securities Investor Protection Corporation (SIPC). You can obtain information about SIPC, including a brochure, by contacting SIPC at 202.371.8300 or on their website at www.sipc.org.

In addition, the Financial Industry Regulatory Authority (FINRA) makes available information about the registration status and/or disciplinary record of broker-dealers and their registered representatives. The information can be obtained by calling toll-free at 800.289.9999. The FINRA website contains other useful information for investors at www.finra.org.

3KZ_Privacy Policy_09-12


©2012 Cetera Advisors LLC12-0877 MFSC-BCP 01/13

BUSINESS CONTINUITYPLAN SUMMARY


Cetera Advisors LLC (“Cetera Advisors”) understands the importance of ensuring our customers have continued access to their funds and securities in the event our home office operations are impacted by a disaster. As a result, we have developed and maintain a business continuity plan that describes the means by which Cetera Advisors’ home office operations in Den-ver, Colo., will respond to future significant business disruptions of varying degrees of severity.

Cetera Advisors’ home office operations in Denver, Colo., are equipped for resumption of business in the event a significant busi-ness disruption affects the building, busi-ness district, city and/or the region. We will continue to conduct business during those disruptions and may choose to relocate key personnel and services to our designated backup facilities. Relocations of critical functions will be completed within four hours of the significant business disruption.

In the event of a significant business dis-ruption resulting from a reduction in work

force due to a pandemic situation, Cetera Advisors has developed a comprehensive pandemic response plan to minimize the exposure and spread of a virus in the work-place. The plan involves social distancing and other measures to avoid close physical proximity in the workplace. Social distanc-ing includes, but is not limited to, request-ing employees to work remotely, invoking swing shifts and may require suspension of some non-critical functions.

Cetera Advisors’ Data Center is located in a different region of the country. In addi-tion, several of our critical functions are performed in our affiliated offices located in Des Moines, Iowa and El Segundo, Ca-lif., and our Brokerage business is operated by our Clearing Firm that is also located in a different region of the country. All of these providers—our affiliated offices in Des Moines, Iowa and in El Segundo, Ca-lif.; our Clearing Firm; and our Data Cen-ter—have complete business continuity plans designed to allow them to continue operations in the event they experience a significant business disruption. Their plans

include redundancies, alternate facilities and recovery time objectives that support our plan.

In the event of a significant business dis-ruption at Cetera Advisors’ main location in Denver, Colo., customers may contact their Cetera Advisors representative di-rectly, our home office at 800.929.3485, or refer to our public website at www.ce-teraadvisors.com. Please be advised that while we have detailed plans in place, we cannot guarantee we will be able to recover as quickly as outlined above under all pos-sible circumstances. Our recovery time ob-jective may be negatively impacted by the unavailability of third parties and/or other circumstances beyond our control.

Our business continuity plan is reviewed and tested throughout the year and is sub-ject to modification. To obtain the most current version of this summary, you may refer to our website at www.ceteraadvi-sors.com or contact your Cetera Advisors representative to request an updated sum-mary be delivered by mail.

©2012 Cetera Advisors LLC12-0877 MFSC-AADS 01/13

IMPORTANT INFORMATION ABOUT YOUR CETERA ADVISORS’ RELATIONSHIP,

INCLUDING CETERA ADVISORS’ PRIVACY POLICYACCOUNT AGREEMENT DISCLOSURE SUPPLEMENT


Cetera Advisors LLC (“Cetera Advisors”), through your registered representative, makes a wide variety of mutual funds and variable insurance products, including an-nuities, available to you. You pay either a sales charge when you purchase your in-vestments (such as for Class A shares of a mutual fund), or the sales charge may be built into the expenses of the product and/or charged to you when you sell (such as for Class B or C shares of a mutual fund). Cetera Advisors is paid by the product issu-er or its affiliates, and part of that payment goes to your registered representative.

Your sales charges and expenses, and the sales commissions paid to us and our rep-resentatives, differ from investment to in-vestment, and may depend on the amount of money you invest. Some product issu-ers or their affiliates occasionally also of-fer “commission specials,” which increase the sales commissions paid to us and our representatives. Sales charges, and infor-mation about expenses, are explained in the product’s prospectus. Generally speak-ing, investors buying the same product for the same kind of investment account with the same investment amount pay the same sales charge. This is true regardless of the broker-dealer and registered representative through which the investment is purchased.

Our Strategic Partners. Although we make a large number of products available to you, we concentrate our marketing and training efforts on investments offered by a number of select companies (“Strategic Partners”). Strategic Partners are selected, in part, based on whether they offer competitive products, their technology, their customer service and their training capabilities.

Our Strategic Partners have more oppor-tunities than other companies to provide our customers and our representatives with education on investments, the products they offer, industry trends, new investment ideas and other issues. They may attend or sponsor education and training meetings for our representatives. Our Strategic Part-ners also have the opportunity to receive input from our representatives on features of their products. As discussed below, our

Strategic Partners pay additional amounts to Cetera Advisors to compensate us for these enhanced marketing and training op-portunities.

What Strategic Partners Pay to Cetera Advisors. It is important to know that al-though Strategic Partners pay extra com-pensation to Cetera Advisors or its affiliates, you do not pay more to purchase Strategic Partner products through Cetera Advi-sors than you would pay to purchase those products through another broker-dealer. Nevertheless, the payment of this addi-tional compensation to Cetera Advisors by our Strategic Partners may pose a financial incentive for us to promote those products over other products.

The additional amounts Strategic Partners pay Cetera Advisors vary from one Part-ner to another and from one product to an-other. For example, a significant portion of these payments can be calculated as a fixed amount, as a percentage of product sales (up to a maximum of 1/4 of 1%—which would be $25 on a $10,000 investment), as a percentage of our customers’ assets in-vested in the products (up to a maximum of 1/10 of 1%—which would be $10 on a $10,000 investment), or as some combina-tion of these. The prospectus and statement of additional information for each mutual fund or variable insurance product should have additional information about these payments.

Benefits to Cetera Advisors’ Representa-tives. Your representative does not receive additional commissions for selling a Stra-tegic Partner product, except when from time to time Cetera Advisors allows its rep-resentatives to participate in “commission specials” offered by Strategic Partners. To find out whether a product you are consid-ering is part of a commission special, ask your representative or visit the product is-suer’s website.

Cetera Advisors’ representatives do receive some additional benefits from our Strategic Partner program. In some cases the transac-tion clearing costs that would normally be paid by you or your representative may be

reduced or eliminated on Strategic Partner products. Also, your representative indi-rectly benefits from Strategic Partner pay-ments to Cetera Advisors when this money is used to support costs relating to product review, marketing or training.

Other Compensation and Reimburse-ments. Companies that are not Strategic Partners may at times send Cetera Advisors payments in recognition of our sales and marketing efforts, and may have additional opportunities to provide marketing services to our representatives. Also, both Strategic Partners and other companies may pay marketing allowances to Cetera Advisors in connection with the sale of insurance products. Both Strategic Partners and other companies may also reimburse up to 100% of the cost of training and education meet-ings for our representatives, as permitted by industry rules. Sales of any products by Multi- Financial representatives may qualify representatives for additional cash and non-cash compensation that may in-clude support for their business activities, attendance at seminars, conferences and entertainment. Additionally, some invest-ments, whether they are issued by a Strate-gic Partner or not, may pay higher rates of compensation than others. Further, some of Cetera Advisors’ home office management and certain other employees may receive a portion of their employment compensa-tion based on sales of products of Strategic Partners.

Cetera Advisors does from time to time add or delete specific firms from its Strategic Partners Program. You can view the most up-to-date list of its Strategic Partners on Cetera Advisors’ public website at www.ceteraadvisors.com.

If you have any questions, please ask your registered representative or call 800.929.3485.

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