METRO MANILA CENTER FOR HEALTH DEVELOPMENT...
Transcript of METRO MANILA CENTER FOR HEALTH DEVELOPMENT...
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METRO MANILA CENTER FOR HEALTH DEVELOPMENT CITIZEN’S CHARTER TEMPLATE
I. Brief information about the agency
By the virtue of Executive Order 119, the Department of Health-Metro Manila Center for Health Development (DOH-MMCHD) was established on October 16, 1987 to provide the region with efficient and effective health services. The DOH-MMCHD is the regional arm of the DOH-Central Office and is therefore the primary health agency in Metro Manila. It is mandated to provide technical assistance to partners and stakeholders in health through the efficient use of its resources. It is tasked to lead the local government units in attaining the goals and targets of the Department of Health. In this regard, the DOH-MMCHD shall ensure the improvement of the health status of the region by providing effective and quality health care delivery system. In ensuring quality health care, the agency implements its licensing and monitoring functions, utilizes its resources to conduct substantial health-related researches and documents practices it holds for procurement of services. Aside from providing optimal health care to the Metro Manila populace prioritizing the poor and the marginalized, the agency is also in charge of delivering health care services during times of emergency and disaster and upon the request of local executives.
“Boosting Universal Health Care via FOURmula One Plus”
II. Vision The Metro Manila Center for Health Development is the global leader in sustainable and equitable urban health in the National Capital Region.
III. Mission
To guarantee optimal health for the urban populace, prioritizing the poor and the marginalized, through the efficient use of resources and inter-sectoral action with partners and other stakeholders.
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IV. Service Pledge
We, the officials and employees of the Metro Manila-Center for Health Development of the Department of Health, as the nation’s leader in health, commits to serve with utmost responsibility, integrity, loyalty and efficiency the following:
Health - of our constituents and employees especially the poor and marginalized. Excellence - in continuously striving for the best by fostering efficiency and effectiveness Accessibility and availability - of quality health services for all are ensured. Leadership – lead the quest for excellence on sustainable and equitable urban health Teamwork- working together with a result-oriented approach Honesty – acts with integrity, honor, accountability and upholds the truth OF Nationalism -love of country Commitment- to the attainment of the vision, mission, goals and objectives Respect for human dignity through work with compassion, sympathy and kindness
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LICENSING REGULATIONS AND ENFORCEMENT DIVISION
Service Applied For
Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
License to Operate
(LTO)/ Certificate
of Accreditation
(COA)/ Authority to
Operate (ATO)
Health Facility
owners/authorized
representatives N/AN/AN Get a queuing number, wait to be called 5 minutes N/A
Public Desk
Assistant on
Duty
Accomplished application form
Documents required as stated in the Checklist of Application Documents
1. Submits duly accomplished application form
and documentary requirements.
Reviews application documents for
correctness and completeness.
If complete, receive application and issue
an Order of Payment.
If incomplete, disapprove application, note
lacking documents and return the
application to the client.
3 days upon
receipt N/A
Licensing
Officers,
Administrative
Assistants
Order of Payment
2. Pay to the Cashier
Cashier issues Official Receipt (O.R)
Refer to
Cashier
section
Fees as
indicated in the
Order of
Payment
Cashier Section
Official Receipt
3. Present Official Receipt (OR)
Encodes payment details Endorses application documents to section/s
concerned
5 minutes N/A
Authorized
Administrative
Staff
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Service Applied
For
Who May Avail
Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
For initial application
4. Awaits the schedule of inspection.
Concerned section informs the client the date of inspection
For renewal application, proceed to step 6
Within twenty
(20) days N/A
Licensing
Officers,
Administrative
Assistants
Compliance
documents
5.1 If compliant upon inspection, wait for the release of LTO/COA/ATO
5.2 If not compliant, submits for compliance.
If applicant complies within 30 days upon inspection, proceed to step 6
If applicant fails to submit documents for compliance within the 30-day period, application shall be disapproved, and payment is forfeited
Reviews compliance documents for completeness.
Processes LTO/COA/ATO
7 days (for initial applications)
12 days (for
renewal
applications)
N/A
Licensing
Officers,
Administrative
Assistants
Photocopy of Official Receipt (O.R)/ Authorization letter/ID
6. Pick-up LTO/COA/ATO Release LTO/COA/ATO to the client
10 minutes N/A
Licensing
Officers,
Administrative
Assistants
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Service App lied For
Service Applied For
Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
Permit to
Construct (PTC)
Health Facility
owners/authorized
representatives
N/A Get a queuing number, wait to be called 5 minutes N/A
Public Desk
Assistant on
Duty
Accomplished Application for Permit to Construct A Health Facility
Documents required as stated in the Checklist of Application Documents
1. Submits duly accomplished application form
and documentary requirements.
Reviews application documents for
correctness and completeness.
If complete, receive application and issue
an Order of Payment.
If incomplete, disapprove application, note
lacking documents and return the
application to the client.
Within the
day
N/A
Licensing
Officers,
Administrative
Assistants
Order of Payment
2. Pay to the Cashier
Cashier issues Official Receipt (O.R)
Fees as
indicated in the
Order of
Payment
Authorized
Administrative
Staff
Official Receipt
3. Present Official Receipt (O.R.)
Encodes payment details Endorses application documents to section/s
concerned
N/A
Licensing
Officers,
Administrative
Assistants
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Service Applied For
Service Applied For
Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
4. Awaits the approval of the application submitted
HFERC evaluates the application Approves and processes PTC
application If disapproved, notifies the applicant
through letter. If
Within 15
working days
upon receipt
of the
application
N/A
Health Facility
Evaluation and
Review
Committee
(HFERC)
Copy of Official Receipt/Authorization letter/ Facility ID.
5. Pick-up PTC Certificate
Release PTC Certificate to the client 10 minutes N/A
Licensing
Officers,
Administrative
Assistants
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Service Applied For
Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
Certificate of
Need (CON)
Health Facility
owners/authorized
representatives N/A Get a queuing number, wait to be called 5 minutes N/A
Public Desk
Assistant on
Duty
Accomplished Application Form – Certificate of Need for General Hospitals
Feasibility study (for concurrent evaluation of More than One Application)
1. Submits duly accomplished application form
and documentary requirements.
Reviews application documents for correctness and completeness. If complete, receive application and issue
an Order of Payment. If incomplete, disapprove application,
note lacking documents and return the application to the client.
Within the day N/A
Licensing
Officers,
Administrative
Assistants
Order of Payment
2. Pay to the Cashier
Cashier issues Official Receipt (O.R) 2,000 Cashier Section
Official Receipt
3. Present Official Receipt (O.R.)
Encodes payment details Endorses application documents to section/s
concerned
N/A
Licensing
Officers,
Administrative
Assistants
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Service Applied For
Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
4. Waits for the approval of the application submitted
CON Committee evaluates the application and conducts on-site evaluation at the proposed facility
Approves and processes CON application
If disapproved, notifies the applicant through letter.
Within 20
working days
upon receipt of
the application
N/A
CON Committee
Official Receipt/ Authorization letter/ Facility ID
5. Pick-up CON Certificate
Release CON Certificate to the client 10 minutes N/A
Licensing
Officers,
Administrative
Assistants
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Service Applied For Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
Drug Test Kits
Validation (Through
IDTOMIS)
Drug Analyst,
Facility
representatives
N/A
1. Register Drug Test Kits (DTKs) using owner’s user ID thru IDTOMIS website (should be a day before the preferred date of validation)
Print online request before hitting “FINISH”
Wait for the confirmation
Verify request in the IDTOMIS
website
2. Once registration is confirmed, go to MMCHD on the confirmed date of validation.
N/A N/A N/A
Printed request Used Kits and
Transmittal
3. Get a queuing number, wait to be
called
If registration successful,
inspect, count, and validate
DTKs
If registration unsuccessful,
inform analyst to edit DTK
registration on the website and
verify request at DTK website
Approve DTK registration
Depends on
the number
of DTKs to be
validated
(usually 5-15
mins)
N/A
Public Desk
Assistants on Duty
Administrative
Assistants
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Service Applied For Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
Handling of
Complaints General Public N/A
If walk-in,
Get a queuing number, wait to be
called
If by phone,
Instruct the complainant to submit
written complaint to MMCHD office
5 mins
N/A
Public Desk
Assistant on Duty
Licensing Officers,
Administrative
Assistants
Complaint form Written complaint
1. Fill-up complaint form
Provides complaint form If received through mail,
Administrative Staff to fill-up the
Complaint Form and attach the
written complaint by the client.
Encodes the complaint in the Log
sheet of Complaints
30 mins N/A
Licensing Officers,
Administrative
Assistants
2. Evaluates and acts upon the complaint (for respondents to comment)
Acknowledges the complaint.
If not within jurisdiction,
endorse the complaint to the
appropriate agency. Copy
furnished the complainant.
Within 3
working days
N/A
Division Chief,
Medical Officers,
Licensing Officers
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Service Applied For Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
If within jurisdiction, prepares
letter to the respondent to
comment to the complaint within
three (3) working days upon
receipt. Copy furnished the
complainant.
3. Conducts investigation if necessary Drafts resolution after the
necessary complete documents are available
Within 20 working days
Fact-finding
Committee
Licensing Officer in
charge
4. Releases the complaint Resolution to the parties N/A N/A
Licensing Officers,
Records Section
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CASHIER SECTION
Service Applied For Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time Processing Fee
in Php Person in Charge
Position, Unit/Division
Payment of Services Rendered thru the issuance of Cash
MM CHD Personnel, Contractual, Job Orders, Resource Speakers and other external clients
Valid ID
1. Get a number/Wait to be called
7 minutes
N/A Administrative Assistant
2. Present valid ID
3 minutes per
transaction
N/A
Disbursing Officer/
Administrative
Assistant
3. Signs payroll
4 minutes per
transaction
N/A
Disbursing Officer/
Administrative
Assistant
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Service Applied For Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time Processing Fee in Php
Person in Charge Position, Unit/Division
Payment of Goods Delivered and Services Rendered thru the issuance of Check
MM CHD Personnel, Contractual and Job Orders, NGA’s, LGU’s, Suppliers, Resource Speakers and other external clients
1. Get a number/Wait to be
called 7 minutes
N/A
Administrative Assistant
Valid ID and authorization letter
2. Present valid ID and
Authorization Letter
3 minutes per
transaction
N/A Disbursing Officer/
Administrative
Assistant
3. Issue official receipt
5 minutes per
transaction
N/A
Disbursing Officer/
Administrative
Assistant
4. Signs Check Registry Book
and Disbursement Voucher
2 minutes per
transaction
N/A Disbursing Officer/
Administrative
Assistant
5. Receives Check
2 minutes per
transaction
N/A Disbursing Officer/
Administrative
Assistant
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BIDS AND AWARDS COMMITTEE
Service Applied For Who May Avail Documentary Requirements
Detailed Steps and Duration Maximum
Processing Time
Processing Fee in Php
Person in Charge
Position, Unit/Division
Procurement of Goods for Public Bidding
Prospective Bidder
None 1. Conducts Pre-Procurement (Optional for ABC
of P2M and below) 4 hours none BAC
None 2. Conducts Pre-Bid (Optional for ABC P1M and below) 4 hours none BAC
Order of Payment 3. Pays the amount due reflected in the Order of
Payment for Purchase of Bidding Documents to the Cashier’s Office
Refer to Cashier section
depends on the fee
schedule
Bidding Document (eligibility docs-technical & financial)
4. Conducts public bidding (submission and opening of bids
6 hrs none BAC
Bidding Documents 5. Issues notice of award and informs the winning
bidder to submit necessary documents for MMCHD preparation of PO/Contracts
21 CD after BID opening
none BAC Secretariat
6. Issues the Contract/PO and the Notice to Proceed
7 CD from the date of Opening
none BAC Secretariat
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HUMAN RESOURCE DEVELOPMENT UNIT
Service Applied For Who May Avail Documentary Requirements Detailed Steps and Duration Maximum Processing Time
Processing Fee in Php
Person in Charge Position, Unit/Division
Issuance of Certificate of Renewal of License
Licensed Massage Therapist & Embalmer/ Undertaker
Photocopies of the following:
Duly accomplished application form (Form 3)
Medical Certificate from a gov’t. facility
Residence Certificate (Recent)
Certification of Allowable Credit Units earned from accredited Training Institution (Form 4-A)
Identification Card issued by DOH as Licensed Massage Therapist/ Embalmer or Undertaker
Certificate of Registration as Licensed Massage Therapist/ Embalmer or Undertaker
1. Get a number at the Business Center & wait to be called
2. Client submits accomplished application form and documentary requirement
Evaluate completeness and
correctness of documents (if not complete, return the document to the applicant for completion) (prescribed processing time applies to one application per client)
5 mins.
10 mins.
N/A
Business Center Staff
HRDU staff
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Certificate of Employment (Category 1-Employed)
Business Permit (Category 1-Owner)
Notarized Letter certifying Non-Practice (Category 2, non-practicing)
Pictures: 1 pc. (1”x1”) and 2 pcs. (2”x2”) (preferably in semi-formal attire)
Filled-out Order of Payment 3.Pay renewal fee to Cashier Section
10 mins P250.00 Cashier staff
Official Receipt 4.Follow-up with KMITS for the release of the approved Certificate of Renewal
7 Working days
N/A KMITS staff
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General Procedure for Filling Complaints
Step Activity of the Client/Complainant
Processing Time Person in Charge Position, Unit/Division
1 Member of the Public submits the complaint, recommendations, inquiry, or suggestion in person, by email, by mail, or by accomplished survey forms thru 8888 Citizen’s Complaint Hotline, CSS Dropbox
Within the day The Regional Director, the Integrity Development Committee, the Public Assistance Complaint Desk, the Grievance Committee
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Acknowledges receipt of report Within 72 hours
Assistant Regional Director CSS Committee Division Chief Complainant
3 Receives an acknowledgment notice and/ or
response regarding the complaint
Simple – 3 days
Complex- 7 days
Highly technical- 20days
CSS Committee Chairman and/or Members
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Procedure for Filling of Specific Complaints
A. Consumer Complaints (with respect to foods, drugs, cosmetics, devices and substances – Article 6, RA 7394)
Who may avail Steps Activity of the Service Provider Processing Time Person in Charge Position, Unit/
Division
Consumer
(a natural person who is
a purchaser, lessee,
recipient or prospective
purchase, lease or
recipient of consumer
products, services or
credit – Article 4, RA
7394)
1 Filling up of the pro forma Affidavit Complaint 15 minutes Administrative Assistant/s
2
Attestation of the Affidavit complaint and the
Certification against Forum Shopping 10 minutes CAO/ACAO
Anonymous complaint shall be endorsed/
referred to FDA for verification/ investigation 3 days
Indorsement/ Referral by CAO/ ACAO to
FDA
3
Filing of Answer 10 days from receipt of
summon
Respondent/ Complainant
4 Mandatory mediation proceedings Within 30 days from receipt of
verified complaint CAO/ ACAO/ Administrative Assistant/s
5
Request for Laboratory Analysis
Upon request/ through Motion *cost for laboratory testing will be shouldered by the requesting parties as per FDA policy
CAO/ACAO
6 Submission of Position Paper
Within 15 days from receipt of
notice/order of termination of
mediation proceedings
CAO/ ACAO
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7 Decision of the case
Within 60 days from receipt of the last pleadings CAO/ACAO
8 Appeal to the Secretary of Health
Within 15 days from receipt of
the copy of the
decision/resolution CAO/ ACAO
9
Release Order of Execution of Decision/Resolution
After lapse of 15 days from
receipt of the
Decision/Resolution, no appeal
being taken, issuance of
certificate of finality CAO/ ACAO
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Execution of Decision/Resolution
No appeal being taken and the
decision/resolution being final,
issuance of the Writ of
Execution, deputizing any law
enforcement agency of the
Government to enforce the
Decision/Resolution
Any law enforcement agency of the
Government
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B. 8888 COMPLAINTS
Who may
avail
Steps
Activity of the Service Provider
Processing Time
Person in Charge Position, Unit/
Division
General Public
1 Receive complaint from 8888 Citizen’s
Complaint Hotline and prepare endorsement
letter to the concerned office (for complete
details)
5 minutes Administrative Assistant II
2 Sign the endorsement letter addressed to the
concerned office
5 minutes Supervising Administrative Officer
(SAO) and Assistant Regional Director
(ARD)
3 Forward the signed copy of the endorsement
letter to the concerned office
1 day Records Section
4 The concerned office will respond on the
complaint
For simple transaction (3 days)
For complex transaction (7 days)
For Highly technical application (20 days)
Concerned Office/Unit
5 Issuance of letter on the actions taken by the
concerned office to DOH-FICT
1 day Administrative Assistant II,
Supervising Administrative Officer
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(SAO) and Assistant Regional Director
(ARD)
6 Forward the response letter to Records Section 1 day Records Section
7 Send the response letter to 8888 Citizen’s
Complaint Hotline for closure of the complaint
5 minutes Administrative Assistant II
C. CUSTOMER SATISFACTION
Who may
avail
Steps
Activity of the Service Provider
Processing
Time
Person in Charge Position, Unit/
Division
Internal and
External Client
1 Receive blank Customer Client Survey Form from Business Action Center 1 minute Public Assistance Complaint Desk
Officer-in-charge
2 Writes down the comments/ issues or concerns in the CSS Survey Form Dependent of
the Client
Client
3 Drop the CSS Survey Form at CSS Drop box 1 minute Client
4 CSS Member-in-charge opens CSS box to identify any vital issues identifies
by client at the close of business hours every Wednesday
1 hour
CSS assigned member in coordination
with CSS Committee
5 CSS Committee convene to analyze issues to recommend possible action 2 hours CSS Committee
6 A. Accomplished form and notify immediate supervisor on the issue raised.
B. Prepare/ draft response letter to complainant on action taken.
1 hour
7 Close monitoring on the action taken by the concerned Office. daily CSS Committee
8 Feedback to Internal Quality Audit on the result of the monitoring for
possible closure and other recommendation
1 hour CSS Committee
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9 Submit monthly report of CSS to Office of Integrity Management Program –
DOH – Central Office
1 hour CSS Committee
V. FEES
Type of Service
Facilities
Fee
Remarks
Certificate of Need
Hospital:
Level 1
Level 2
Level 3
Php 2,000.00
None
Permit to Construct
Hospital:
Level 1 Level 2 (to be filed at DOH-HFSRB except HFEP funded)
Level 3 (to be filed at DOH-HFSRB except HFEP funded)
Php 2,000.00 Php 2,500.00 Php 3,000.00
None
Psychiatric Care Facility:
Custodial Psychiatric Care Facility
Acute Chronic Psychiatric Care Facility
Php 1,500.00 Php 1,500.00
None
Dialysis Clinic (for free-standing, to be filed at DOH-HFSRB)
Php 1,400.00
None
Ambulatory Surgical Clinic (to be filed at DOH-HFSRB)
Php 1,400.00
None
Medical Facility for Overseas Workers and Seafarers (to be filed at DOH-HFSRB)
Php 1,500.00
None
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Drug Abuse Treatment and Rehabilitation Center
Residential
Non – Residential (to be filed at DOH-HFSRB except HFEP funded)
Php 1,000.00 Php 1,000.00
None
Drug Testing Laboratory (Free-standing) (to be filed at DOH-HFSRB)
Php 1,000.00 None
Primary Care Facility
Infirmary
Birthing Home
Php 1,500.00 Php 1,400.00
None
Non – Hospital based Non – OSS Health Facilities and Services
Initial Renewal
License to Operate
Ambulatory Surgical Clinic (to be filed at DOH-HFSRB)
Php 14,000.00
Php 14,000.00 *with 10 % discount: Php 12,600.00
Renewal – every 3 years
Blood Center (to be filed at DOH-HFSRB)
Php 5,000.00
Php 5,000.00 *with 10 % discount: Php 4,500.00
Renewal – every 3 years
Dialysis Clinic (to be filed at DOH-HFSRB)
Php 9,500.00
Php 9,500.00 *with 10 % discount: Php 8,550.00
Renewal – every 3 years
Clinical Laboratory (General)
Primary
Secondary
Php 2,500.00 Php 3,000.00
Php 2,000.00 *with 10 % discount: Php 1,800.00 Php 2,500.00 *with 10 % discount: Php 2,250.00
Renewal – every year
*Clinical Laboratory includes HIV testing and water -
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Tertiary
Limited Services Capability
Php 3,500.00 Php 2,500.00
Php 3,000.00 *with 10 % discount: Php 2,700.00 Php 2,000.00 *with 10 % discount: Php 1,800.00
testing services as well as blood services facilities
Initial Renewal
Psychiatric Care Facility:
Acute Chronic PCF
Custodial PCF
Registration Fee: Php 200.00 Php 7,500.00 Php 6,000.00
Php 5,500.00 *with 10 % discount: Php 4,950.00 Php 4,000.00 *with 10 % discount: Php 3,600.00
Renewal – every year
Birthing Home Registration Fee: Php 200.00 Php 4,500.00
Php 3,000.00 *with 10 % discount: Php 2,700.00
Renewal – every year
Infirmary
Registration Fee: Php 200.00 Php 6,000.00
Php 5,500.00 *with 10 % discount: Php 4,950.00
Renewal – every 3 years
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Ambulance Service Provider (free-standing, to be filed at DOH-
HFSRB) Ambulance Unit
Php 15,000.00 Php 3,000.00 per unit
Php 15,000.00 Php 3,000.00 per unit
Renewal – every 3 years
Ambulance Service Provider (institution-based) Ambulance Unit
Php 5,000.00 Php 1,000.00 per unit
Php 5,000.00 Php 1,000.00 per unit
Renewal - yearly
Initial Renewal
Dental Laboratory
Removable Prostheses Services Complete Dentures Overdentures Orthodontic appliances Removable partial dentures without metal
framework - Conventional acrylic dentures - Thermoplastic/ flexible dentures
Removable partial dentures with metal
framework (without casting) Special removable appliances (without
casting) - Maxilo -facial prostheses - Implant – retained removable
appliances
Removable partial dentures with metal framework
Special removable appliances - Maxilo -facial prostheses - Implant – retained removable
appliances
Registration Fee: Php 200.00 Php 1,000.00 Php 1,500.00 *with 10 % discount: Php 1,350.00 Php 2,000.00
Php 1,000.00 *with 10 % discount: Php 900.00 Php 1,500.00 *with 10 % discount: Php 1,350.00 Php 2,000.00 *with 10 % discount: Php 1,800.00
Surcharge Fee = 50% of the renewal LTO if files less than a year after expiration date Re – inspection Fee = 100% of the initial license fee Note: 10 % discount renewal fee if files within 90 calendar days before the expiration date of LTO
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Fixed Prostheses Services Crown and bridge without metal alloy
substructure – metal – free crowns and bridge with ceramics, composites or resin
Crown and bridge with metal alloy
substructure fabrication – ceramics or resins fused to metal, or purely metal alloy (without casting)
Php 1,000.00 Php 1,500.00
Php 1,000.00 *with 10 % discount: Php 900.00 Php 1,500.00 *with 10 % discount: Php 1,350.00
Initial Renewal
Special Fixed prostheses (without casting) - Dental attachments - Implant – retained fixed prostheses
Crown and bridge with metal alloy
substructure fabrication – ceramics or resins fused to metal, or purely metal alloy
Special Fixed prostheses (without casting) - Dental attachments - Implant – retained fixed prostheses
Removable and fixed prostheses services Limited Services
Php 2,000.00 Php 2,500.00 Php 1,000.00
Php 2,000.00 *with 10 % discount: Php 1,800.00 Php 2,500.00 *with 10 % discount: Php 2,250.00 Php 1,000.00 *with 10 % discount: Php 900.00
Initial Renewal
One Stop – Shop Government Hospital (Non – DOH Retained)
Clinical Laboratory (General) Primary
Php 2,000.00
Php 1,500.00 *with 10 % discount: Php 1,350.00
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Secondary
Tertiary
Php 2,500.00 Php 3,000.00
Php 2,000.00 *with 10 % discount: Php 1,800.00 Php 2,500.00 *with 10 % discount: Php 2,250.00
*Clinical Laboratory includes HIV testing and water - testing services as well as blood services facilities
Initial Renewal
Limited Services Capability
Clinical Laboratory (Special)
Pharmacy
Php 2,000.00 Php 200.00 Php 1,000.00
Php 1,500.00 *with 10 % discount: Php 1,350.00 Php 1,000.00
Additional pharmacy @ Php 1,000.00 ** Exempted in Pharmacy fee if DOH – retained hospitals
Ambulatory Surgical Clinic Php 4,000.00
Php 4,000.00 *with 10 % discount: Php 3,600.00
Renewal – Every year No fees if fully owned by the hospital
Blood Bank BCU BS BCU/BS Dialysis Clinic
Php 5,000.00 Php 1,500.00 Php 1,400.00 Php 1,500.00 Php 3,000.00
Php 3,000.00
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*with 10 % discount: Php 2,700.00
No fees if fully owned by the hospital
Drug Testing Laboratory (screening) Php 5,000.00
Php 5,000.00 Renewal – Every year
Drug Testing Laboratory (confirmatory) Php 10,000.00
Php 10,000.00
Initial Renewal
Human Stem Cell & Stem Cell – based or Cellular Therapy Php38,000.00
Php 38,000.00 *with 10 % discount: Php 34,200.00
Renewal – Every year
Kidney Transplant Facility
Php38,000.00
Php 38,000.00 *with 10 % discount: Php 34,200.00
Renewal – Every 3 years
Laboratory for Drinking Water Analysis Php 5,000.00
Medical Facility for Overseas Workers and seafarers
Php 13,500.00 Cash Bond: Php 100,000.00
Php 13,500.00 *with 10 % discount: Php 12,150.00
Renewal – every 3 years
Newborn Screening Center
Php 8,500.00
Php 8,500.00 *with 10 % discount: Php 7,650.00
Renewal – every 3 years
Ambulance Service Provider Ambulance Unit
Php 5,000.00 Php 1,000.00 per unit
Php 5,000.00 Php 1,000.00 per unit
Renewal – every year
Initial Renewal
One Stop Shop Private Hospital Hospital:
Level 1 (initial application to be filed at DOH-HFSRB)
Registration fee: Php 200.00 Php 6,500.00
Php 6,000.00 *with 10 % discount: Php 5,400.00
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Level 2 (to be filed at DOH-HFSRB)
Level 3 (to be filed at DOH-HFSRB)
Php 8,500.00 Php 10,500.00
Php 7,500.00 *with 10 % discount: Php 6,750.00 Php 8,500.00 *with 10 % discount: Php 7,650.00
Initial Renewal
Clinical Laboratory (General) Primary
Secondary
Tertiary
Limited Services Capability
Clinical Laboratory (Special)
Pharmacy
Php 2,000.00 Php 2,500.00 Php 3,000.00 Php 2,000.00 Php 200.00 Php 1,000.00
Php 1,500.00 *with 10 % discount: Php 1,350.00 Php 2,000.00 *with 10 % discount: Php 1,800.00 Php 2,500.00 *with 10 % discount: Php 2,250.00 Php 1,500.00 *with 10 % discount: Php 1,350.00 Php 1,000.00
*Clinical Laboratory includes HIV testing and water - testing services as well as blood services facilities Additional pharmacy @ Php 1,000.00
Ambulatory Surgical Clinic Php 4,000.00
Php 4,000.00 *with 10 % discount: Php 3,600.00
Renewal – Every year
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No fees if fully owned by the hospital
Blood Bank BCU BS BCU/BS Dialysis Clinic
Php 5,000.00 Php 1,500.00 Php 1,400.00 Php 1,500.00 Php 3,000.00
Php 3,000.00 *with 10 % discount: Php 2,700.00
No fees if fully owned by the hospital
Initial Renewal
Drug Testing Laboratory (screening Initial: Php 5,000.00 Php 5,000.00 Renewal – Every year Drug Testing Laboratory (confirmatory) Php 10,000.00
Cash bond: Php 20,000.00
Php 10,000.00
Human Stem Cell & Stem Cell – based or Cellular Therapy Php 38,000.00
Php 38,000.00 *with 10 % discount: Php 34,200.00
Renewal – Every year
Kidney Transplant Facility
Php 38,000.00
Php 38,000.00 *with 10 % discount: Php 34,200.00
Renewal – Every 3 years
Laboratory for Drinking Water Analysis Php 5,000.00 Renewal – Every year
Medical Facility for Overseas Workers and seafarers
Php 13,500.00 Cash Bond: Php 100,000.00
Php 13,500.00 *with 10 % discount: Php 12,150.00
Renewal – every 3 years
Newborn Screening Center
Php 8,500.00
Php 8,500.00 *with 10 % discount: Php 7,650.00
Renewal – Every 3 years
Ambulance Service Provider Ambulance 1,000.00 per unit
Php 5,000.00 Php 1,000.00 per unit
Php 5,000.00 Php 1,000.00 per unit
Renewal – every year
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Certification as Registered Hospital Php 50.00 Re – inspection fee = 100% of the Initial License fee Surcharge fee = 100% of the renewal license fee if LTO expired and not renewed less that 1 year after expiration date
Initial Renewal
Certificate of Accreditation (to be
filed at DOH-HFSRB)
Drug Abuse Treatment and Rehabilitation Center – Residential
Php 14,000.00 Cash Bond: Php 20,000.00
Php 14,000.00 *with 10 % discount: Php 12,600.00
Renewal – every 3 years
Drug Abuse Treatment and Rehabilitation Center – Non – Residential
Php 6,000.00 Cash Bond: Php 20,000.00
Php 6,000.00 *with 10 % discount: Php 5,400.00
Renewal – every 3 years
Human Stem cell & Cell based or Cellular Therapy
Php 38,000.00
Php 38,000.00 *with 10 % discount: Php 34,200.00
Renewal – every year
Kidney Transplant Facility
Php 38,000.00
Php 38,000.00 *with 10 % discount: Php 34,200.00
Renewal – every 3 years
Laboratory for Drinking Water Analysis (FS)
Php 5,000.00
Php 5,000.00 *with 10 % discount: Php 4,500.00
Renewal – every 3 years
New Born Screening Center
Php 8,500.00
Php 8,500.00 *with 10 % discount: Php 7,650.00
Renewal – every 3 years
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Drug Abuse Treatment and Rehabilitation Center Personnel
Physician
Other Professional
Non – Professional
Php 1,000.00 Php 500.00 Php 500.00
Php 1,000.00 Php 500.00 Php 500.00
None
Initial Renewal
Authority to Operate (free-
standing to be filed at DOH-HFSRB)
BCU
Php 1,500.00
Php 1,500.00 *with 10 % discount: Php 1,350.00
Renewal – every 3 years
BS
Php 1,400.00
Php 1,400.00 *with 10 % discount: Php 1,260.00
BCU/BS
Php 1,500.00
Php 1,500.00 *with 10 % discount: Php 1,350.00
Certificate of Registration
Clinical Laboratory Special
Registration Fee: Php 200.00
Surcharge fee = the 50% of the renewal LTO/CoA if filed after expiration date Re-Inspection/ Re-Survey Fee = 100 % of the LTO/CoA both initial and renewal Others: Permit for Remote Collection = Php 500.00
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Schedule of Fees
Type of Facility/Service Yearly Payment Payment once on/ per request
Initial (Php) Renewal (Php) Php
1 Birthing Home 4,500.00 3,000.00
Registration Fee 200.00
2 Blood Bank 5,000.00 5,000.00
3 Blood Collection Unit 1,500.00 1,500.00
4 Blood Station 1,400.00 1,400.00
5 Clinical Laboratory
Primary (Institutional-based) 2,500.00 2,000.00
Secondary (Institutional-based) 3,000.00 2,500.00
Tertiary (Institutional-based) 3,500.00 3,000.00
Limited Service Capability (Institutional-based) 2,500.00 2,000.00
6 Special Clinic Laboratory 200.00
7 Dialysis Clinic
(no payment if fully owned by hospital) 3,000.00 3,000.00
8 Hospital (Note: No payment if government owned)
Level 1 6,500.00 6,000.00
Registration Fee 200.00
9 Infirmary 6,000.00 5,500.00
10 Psychiatric Care Facility
Acute Chronic PCF 7,500.00 5,500.00
Custodial PCF 6,000.00 4,000.00
Registration Fee 200.00
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Schedule of Fees – DPL
Dental Laboratory Initial (Php) Renewal (Php)
Registration Fee 200.00 1 Removable Prostheses Services
Complete Dentures
Overdentures
Orthodontic Appliances
Temporo-mandibular joint appliances
Removable partial dentures without metal framework
Conventional acrylic dentures
Thermoplastic/flexible dentures
1,000.00 1,000.00
Removable partial dentures with metal framework
Maxilo-facial prostheses
Implant-retained removable appliances
1,500.00 1,500.00
Removable partical dentures with metal framework
Maxilo-facial prostheses
Implant-retained removable appliances
2,000.00 2,000.00
2 Fixed Prostheses Services
Crown and Bridge without metal alloy substructure – metal free crown and
bridges with ceramics, composite or resins
1,000.00 1,000.00
Crown and Bridge without metal alloy substructure fabrication – ceramics
or resins fused to metal, or purely metal alloy (without casting)
Special Fixed Prostheses (without casting)
Dental attachments
Implant-retained fixed prostheses
1,500.00 1,500.00
Crown and Bridge without metal alloy substructure fabrication – ceramics
or resins fused to metal, or purely metal alloy
Special Fixed Prostheses, Dental attachments
Implant-retained fixed prostheses
2,000.00 2,000.00
3 Removable and Fixed Prostheses Services 2,500.00 2,500.00 4 Limited Services 1,000.00 1,000.00
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Schedule of Fees – PTC / Con
Fees
Certificate of Need (Hospital) 2,000.00
Permit to Construct
1 Hospital
Level 1 2,000.00
Level 2 (for HFEP facilities only) 2,500.00
Level 3 (for HFEP facilities only) 3,000.00
2 Psychiatric Care Facility
Custodial Psych Care Facility 1,500.00
Acute Chronic Psych Care Facility 1,500.00
3 Infirmary 1,500.00
4 Birthing Home 1,400.00
I. Contact information of the office/agency
Telephone Nos. (02) 531-0034, 531-00-37
Email: [email protected]