Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the...

27
IT DIGITAL CHAT June 2, 2017

Transcript of Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the...

Page 1: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

ITDIGITALCHAT

June2,2017

Page 2: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

StrategicGoals

BudgetUpdate

WorkplaceExperienceFindings

CODAUpdate

Metrics– StrategicGoalHealth

AGENDA

Page 3: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

TransformingTeaching&Learning

ExpandingResearch

StreamliningServiceDelivery

EnhancingSecurity,Privacy,andAccessibility

InvestingintheWorkforce

AligningthroughGovernance&Transparency

ContinuouslyTransformingtheTechnologyEnterprise

STRATEGICGOALS

Page 4: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

BUDGETUPDATE

Strategic Goal Investment AllocationsITBudget- Base ~$40,000,000

1.Teaching &Learning DigitalLearningPlatform &Programming $1,100,000

2. ExpandingResearch ResearchData/HPC $1,000,000

4.Security, Privacy,Accessibility Cybersecurity&Compliance $3,000,000

7.Technology Enterprise Maintenance/Contracts $1,706,000

7.TechnologyEnterprise CRM – PermanentFunding $440,000

TotalNEW(FY18)Funding $7,246,000

Page 5: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WORKPLACEEXPERIENCEREPORT

Page 6: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WORKPLACEEXPERIENCEREPORT

Page 7: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WORKPLACEEXPERIENCEREPORT

Page 8: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WORKPLACEEXPERIENCEREPORT

Page 9: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WORKPLACEEXPERIENCEREPORT

Page 10: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WORKPLACEEXPERIENCEREPORT

Page 11: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

CODAUPDATE

Cas D’AngeloJune2,2017

Page 12: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WhoisnotinCODA

WhoisinCODA

Whatisthestackingplan

OIT@CODA

Page 13: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WhoisnotinCODA

PrintingandCopyingServices

AudioVisualServices

NetworkEngineering• NetworkServices

• Telecom

• Engineering

ResourceManagement:receiving

ITSWalkupsupportinClough

OIT@CODA

Page 14: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

Whois inCODAEveryoneelseincluding:

• AcademicandResearchTechnologies

• ArchitectureandInfrastructure

• CIOOffice

• CyberSecurity

• EnterpriseArchitecture

• EnterpriseInformationSystems

• HumanResourcesInformationSystems

• ITS

• ITSD

• PACE

• PPMO

• ResourceManagement

• CampusServices:ITG

OIT@CODA

Page 15: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

Whatismylocation?

Thefollowinglocationsarenotplanningtomoveatthistime:

PCS,ITSwalkupsupport,BCDC

EverythingelseisTBD

Dependsonwhatspacewe’reallocatedandwhatmakesthemostsense

OIT@CODA

Page 16: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

OIT@CODA

Page 17: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

OIT@CODA

Page 18: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

METRICS:MEASURINGTHEHEALTHOFOURSTRATEGICGOALS

AngiWhatleyJune2,2017

Page 19: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

TransformingTeaching&Learning

ExpandingResearch

StreamliningServiceDelivery

EnhancingSecurity,Privacy,andAccessibility

InvestingintheWorkforce

AligningthroughGovernance&Transparency

ContinuouslyTransformingtheTechnologyEnterprise

STRATEGICGOALS

Page 20: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

ThreePerspectives

• Business

• WorkforceCapability

• Customer

HEALTHSCORES

Page 21: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

WHEREAREWEINTHEPROCESS?

Samplesethasbeenselected

WorkFrontisthetool(fornow)

Testingthetools

SampleSet ToolSelected ToolTesting

DevelopVisuals EvaluateFeedback GoLive

Page 22: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

ShortTerm:

ProjectManagers/ServiceManagersselectedforthesampleset

LongTerm:

ProjectManagers/ServiceManagers

Ultimately:

EveryoneontheTeam!

WHODOESTHISIMPACT?

Page 23: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

ProjectManagers/ServiceManagerscompletetheform

ProjectsaligningwithStrategicGoalswillbemeasured

SampleSetfortestinghasalreadybegun

GoLiveforprojectsaligningwithStrategicGoalstargetedJuly1

KEEPINMIND

Page 24: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

Collectandevaluatefeedback

Providefeedbacktoleadership

Makeadjustments,ifneeded

PlanPhase2MetricsforServiceDelivery

NEXTSTEPS

Page 25: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

Questions?

Page 26: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

C R E AT I N G T H E N E X T

GeneralAnnouncements

Page 27: Metrics Digital Chat - Information Technology · 2020. 1. 14. · Continuously Transforming the Technology Enterprise STRATEGIC GOALS CREATING THE NEXT BUDGET UPDATE StrategicGoal

ITDIGITALCHAT

June2,2017