Metal junction case study

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    METAL

    JUNCTION

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    INTRODUCTION It all started with the dream of a person Viresh Oberoi,The MD and CEO of METAL

    JUNCTION Before starting this venture he spent his

    entire career with TISCO India being the 10th largest producer of

    steel in the world adding to the advantage SAIL and TISCO contributing over 60% of

    total steel production

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    A time during the Dot-Com boom where therewere many domestic and international players atthat time.

    A perfect situation showed up when SAIL and

    TATA set up internal teams to evaluate How their respective companies could take

    advantage of Internet and E-commerce

    After months of speculation both the companies,which were located in the same geographical

    space decided to fuse ultimately to form METALJUNCTION in 2001, soon to be named as thelargest B2B E-Commerce website platform inthe world.

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    The basic functions or the activities that they deal are related

    to selling second hand steelWhich they are a big dealers at.

    Followed by a systematic procees of Auctioning (Forward

    and Reverse) Ultimately they undertake both the functions of E-Sourcing

    and E-Selling

    To further continue, Metal Junction has included logistic

    services, finance services, metal and mineral auctions and e-cash management services in the site.

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    Coming to company analysis and their presence

    Itbegan operations by Selling to-be-disposedidle assets and secondary steel of its two

    promoters.

    In 2011, mjunction completed 10 years, with

    FY11 revenue of approximately INR 1billion

    Earned from online transactions worth INR248.5 billion that were consummated on itselectronic Trading Platforms

    A large B2B transaction that exist betweenindustrial manufacturers, partners, andretailers or between companies

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    Structure of Indian steelindustry

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    I

    Reach

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    Buyer base

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    products

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    SERVICES PROVIDED BY THE

    COMPANY

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    Auction services

    Financial services

    Rebar sevices

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    AUCTION SERVICES

    With e-Sales process, steel consumers whether small or large,are assured of the quality delivered to them in the mostsimple, efficient and transparent manner anywhere in thecountry.

    Ensure that buyers remain not more than a click away fromfulfilling their steel requirements.

    No time wasted in negotiations with company executives

    Transparent pricing based on market situation, totally freeof bias

    Value added services like inspection and finance Reliable information on availability and quality of material

    Logistics and Inspection Service to deliver materialanywhere in India

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    E-AUCTION

    The process of an auction aims to find a fair price

    for the goods by identifying buyers who need

    them the most. Such auctions are called forwardauctions, where buyers compete with each other

    by placing bids for the goods to be sold.

    Metal Junction pioneered the concept of e-Auctions for steel by moving the entire process of

    auctions to the Internet.

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    Metal Junction users have the independence

    of bidding via is desktop online platform or

    through our mobile application.

    Assistance is provided by tele-executives

    during the e-auction if faced by any issues

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    Advantages

    No time wasted in negotiations with companyexecutives

    Transparent pricing based on market situation,totally free of bias

    Value added services like inspection and finance

    Reliable information on availability and quality ofmaterial

    Logistics and Inspection Service to delivermaterial anywhere in India

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    Financial sevices

    Buyer finance

    Collateral Free Finance for

    selected bidders

    To help raise capital forbidding, metal junction has

    forged partnership with

    many leading Indian banks.

    Channel Finance

    An exclusive offer from

    metaljunction to the sellers,

    in association with leadingforeign and private sector

    banks in the country to

    enable client organization to

    sell to their Distributors

    Dealers on cash basis and

    eliminate debtors from the

    books altogether.

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    Buyer Finance: How it works

    Customer Provides Expression of Interest withapplication form and documents to metaljunction

    Metaljunction will discuss with bank & onceapproved, set up over draft limit.

    Customer sends Finance Request for approved lots

    Bank processes request & directlymakes RTGSpayment to the plant or issues Pay Order*

    Customer Lifts Material and makes payment to bankwithin due time limit**

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    Who's eligible for buyer finance

    Only for bidders associated with SAIL, Tata Steel (Welspun and JSPLas well for TATA Capital Ltd.) and metaljunction for more than 3years.

    Minimum 12 successful bids on metaljunction auction platform

    Sales Turnover Rs. 2 crs/Year

    Positive PAT for last 3 years Dependency on MJ should be 40 - 50% of the total turnover

    No delay in payment to MJ / Tata Steel & SAIL in the preceding 24months.

    Name of the buyer/promoters should not appear under the

    RBI's/CIBIL Defaulters List.

    Channel Finance: Improving process

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    Channel Finance: Improving process

    efficiency & convenience

    Benefits:

    As a seller

    100% secured payment

    100% timely payment Single window in terms of online visibility of

    transactions

    Increased buying power for your channel

    partners 24 x 7 x 365 basis transactions

    Without any recourse (financial or otherwise)

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    As a distributor/dealer

    Competitive cost of fund (better than existingworking capital cost)

    No security or collateral attached (Clean credit) Hassle free documentation

    Over and above existing credit line

    Flexible tenure available (30 to 90 days) forrepayment to banks

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    Rebaring services

    Estimation & Detailing Delivering a diverse range of reinforcement solutions to the civil,

    commercial and residential construction industries, MetalJunction offersclients with several options of services to suit their individual needs onEstimation & Detailing. They communicate with the client to determinethe client's needs for each job.

    Benefits Quality estimators & Rebar detailers

    Civil Engineers are always there to assist the estimation and detailingteam

    Quality draughtsman are there to draw the necessary drawings

    Engineers are there to handle the 'Error management' on preliminarydrawings

    As a value added service structural design advice can be provided in caseit is needed

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    Classifieds

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    Industry info and news:

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    Besides this they also provides subscription to their on

    magazines which contain latest news and trends in industry

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    Analysis of Business model

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    MetalJunction.comRe-engineering of the buying and selling

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    Business model

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    Value proposition

    Transforming (digitising) the marketplace by increasingconnectivity for participants and reducing reliance on paperdocuments.

    1. Better prices (price discovery) (flip side)

    2. Better process efficiency3. Time saving

    4. simplicity

    5. Transparency

    6. Value added services like inspection,rebarservices and financing

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    Better process efficiency To understand this we need to look at traditional system.

    DEMERITS OF TRADITIONAL MARKETING

    The catalogue should be changed every time it requires hugeexpenses in marketing and advertisements for the competition ofquality, price and availability.

    The market place is limited to a geographical area.

    In traditional marketing, there is a need of lot of phone calls, emailsand personnel meetings for the sale of the products.

    the transaction cost is very high -Cost of inventory, employee salary,order-processing cost and the administrative cost Traditional

    marketing requires a middle man for the transaction. Chance of error.

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    Enhanced customer Focus

    Reduced Transaction Cost

    Integration of Supply Chain

    Focus on Core Business

    Vital Information available to customers

    Reduced Cycle time.

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    Inspection & finance services to buyers

    Metaljunction offer logistic and inspection service to its buyers. The

    buyers can avail this service which is located anywhere in India.delivered to the customers on time at their door steps without anyextra cost.

    Reliable information on availability and quality.

    Systematic approach and coordination. Pre determined transportation rate.

    Shorter lead time.

    Finance services

    online finance which is available 24X7, 365 days a year. Metaljunctionprovide this service at a competitive interest rates. Thus the publicholidays and the Sundays are no more a constraint for business andcommerce. Metaljunction has a integration with client ERP and thebank server for a smooth transaction.

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    Better price? how?

    Eliminating intermediaries

    Reduced transaction cost

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    For sellers

    Process efficiency

    Revenue enhancement:

    Market determined price

    Increased profit margin(no middleman) Opportunistic selling

    Focused selling- of excess inventory

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    Transparency

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    Revenue model

    1. Transaction Fees. Transaction fees have become a primary revenue stream

    Transaction fees are a charge on a percentage of the gross

    amount of each buy-sell transaction. Generally range from

    0.5% on the transaction to 8% or more on more complex

    transactions.

    2. Advertising on magazines

    3. Classified subscription

    4. Alliances with financiers

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    Market opportunity

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    DiversificationMjunction collabration of:

    buyjunction,autojunction,valuejunction,coaljunction,financejunction,mjunctionedge,ejunction

    Expanding globally India emerging as BPO HUB

    Highly skilled,low cost work force-MJ can offer india basedoffshore eauction service

    B2C segment- staightline.com

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    Marketing strategy

    Viresh oberois key formula for marketing:

    Creating / unlocking value is of prime importance and not gettingeye balls.

    The deal must get consummated on the electronic platform and not

    offline. If value is actually being created, customers will have no problem in paying.

    Offering a service for free would not work.

    Starting small and ramping up fast is better than launching big

    Use lead management. Maximize the value for each lead. -

    F th i ti t

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    Focus on the existing customers.

    Spend less on the new customers.

    lead nurturing campaigns-

    In case of secondary steel sales, the bidder groupswere usually traders who were unfamiliar withcomputer/internet-based trading systems (Traditionalbania families dominated this trade.) The initial task ofmarket-making was to get this bidder group on-line.

    mental-Junction.Internet mein auctionhoga dibbe mein yeh sab kam nahin hoga app ka dukaan bandh ho jayega

    Mjunction organized extensive training oftraders.

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    Content for later in the buying cycle.

    Make sure that the buyer finds you rather than you finding the buyer.

    Focus on the content which the buyer is looking for.

    Aligning sales and marketing team.

    Metaljunction interacts marketing and sales teams to create a single

    pipeline for revenue.

    Marketing should not be a cost center.

    The conception sales deliver revenue and marketing as a cost centershould change. Investments in marketing should be justified on why

    they are investing and ROI

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    competitors

    operates in a space which has very low barriers ofentry and where there are a number of competitors

    Traditional trading

    Globalplayers

    www.e-steel.com

    Metalspectrum not functional www.metalsite.com

    One of the pioneers in b2b ,despite keeping careful tabs on the budget, like somany other dot-coms, simply ran out of cash.

    http://www.e-steel.com/http://www.metalsite.com/http://www.metalsite.com/http://www.e-steel.com/http://www.e-steel.com/http://www.e-steel.com/
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    Competitive advandage

    TISCO being the 2nd cheapest producer on steel. Dynamic and innovative management team

    Transparency

    Simplicity

    Flexibility- listen to our customers, identify pain points and

    redesign processes to allay these pain points. services are built on a common platform-

    thereby allowing to take advantage of common technology andtechnology infrastructure

    Operates both on the buy and sell side of value chain

    Customer orientation Value added services like financing and inspection,rebar services

    Certificates for standard

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    Certifications and awards

    . Metaljunction also received ISO 9001:2000

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    Management team

    1.Viresh Oberoi, MD & CEOEducation: Business and Management Programmes

    IIM - Ahmedabad, INSEAD - CEDEP - Fontainebleau, France and Harvard Business

    School, Boston, USA

    Joined TATA Steel in 1978 as a Sales Trainee

    youngest Chief Sales Manager of Tata Steel.

    the implementation of SAP in Tata Steel for which Viresh was the Project

    Manager

    2000, Viresh was selected to be the CEO of Tata Steel's latest jointventure with SAIL - metaljunction.com to etransform the steel supply

    chain

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    2.Ujjal Bhattacharya, Vice President, metaljunction,

    valuejunction & autojunction

    Ujjal is a Metallurgical Engineer from Institute of

    Technology BHU and an MBA from XLRI

    started his career with TATA Steel in July '84

    mjunction since Nov'01.

    10 years of experience in sales at TATA Steel.

    Business Process Re-design in TATA Steel

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    4.Soumya Sanyal, Head -FinancejunctionSoumyaleads the emerging practice area for Financial Solutions which provides

    strategy, design and implementation for B2B market places.

    5.Rajarshi Chattopadhyay, Company Secretary &Head - Finance

    6.Deepak Bhattacharyya, Head - Coaljunction,

    mjunction services limited Work Profile: Deepak has over 16 years of extensive experience in

    the areas of e-commerce, sales and marketing, business

    development and key account management

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    SWOT ANALYSIS

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    strength

    The beautiful principle- aggregation

    the aggregation of buyers and suppliers, demand and

    supply on a common platform

    entry barrier in terms of costs high

    Value added services

    Loyal customers

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    weakness

    Not always been able to differentiate themselvesas an auction service provider from other smallplayers it brings in pressure on margins

    Digitization did not embrace the whole steeltrade ecosystem. Except for a few who buy steel from SAIL or Tata Steel, mJunction initiative

    has not touched the bulk of the trade sector. has not also been successful

    in embracing the primary steel sales

    Didnt think beyond auction model of e-c for instance, online negotiations, online e-financing

    and market-making?

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    opportunity

    Diversification

    Primary steel- (they have already ventured into) Going global- scalability issue

    to expand globally and is on the lookoutfor suitable mergers andacquisitions Ithas already invested over US$ 8.5 millioni n technologyand office space this yearand next years investment target is over

    B2C segment- staightline.com

    C2C segment The firm is now gearing up to conductauctions for retail surplus. Next year,it plans

    to launch a new integratedauto e-commerce portal catering to allthree segmentsbusiness-to-business(B2B), business-to-consumer (B2C) andconsumer-to-consumer(C2C) by offeringspecialised services such as e-auction,e-classifieds, e-retailing

    public offer (IPO)

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    Threats Expansion into b2c,c2c, is it good for mjunction?

    additional investment

    Low volume in b2c-cost issues

    Risk of crash-like other pioneers

    Bulk of mjunction business right now is based on e-auctions that

    unbundles the process of price discovery from other tradingprocesses. This unbundling, to the extent that it is achieved onthe ground, along with the reach afforded by internet basedtechnologies allow a more intense competitive market to springup around the auctions

    International players- scalability issues

    Logistic support partners??- cost?

    competition

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    Thank you GOD

    Thank u everyone

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    questions

    Questions for Discussion:

    1. How has an Indian e-commerce company likeMetaljunction Services Ltd., which primarily procures andsells commodities like steel and coal, managed to become

    the largest e-market place for steel in the world?

    2. Metaljunction should restrict its activities to the steelsector. Its expansion into varied sectors will have a negativeimpact on its core competency sector i.e. Steel.'Discuss.

    What measures should the company take to expand itsoperations globally and become a global e-marketplace likealibaba.com, ariba.com or worldwideretailexchange.com