Metal junction case study
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Transcript of Metal junction case study
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METAL
JUNCTION
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INTRODUCTION It all started with the dream of a person Viresh Oberoi,The MD and CEO of METAL
JUNCTION Before starting this venture he spent his
entire career with TISCO India being the 10th largest producer of
steel in the world adding to the advantage SAIL and TISCO contributing over 60% of
total steel production
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A time during the Dot-Com boom where therewere many domestic and international players atthat time.
A perfect situation showed up when SAIL and
TATA set up internal teams to evaluate How their respective companies could take
advantage of Internet and E-commerce
After months of speculation both the companies,which were located in the same geographical
space decided to fuse ultimately to form METALJUNCTION in 2001, soon to be named as thelargest B2B E-Commerce website platform inthe world.
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The basic functions or the activities that they deal are related
to selling second hand steelWhich they are a big dealers at.
Followed by a systematic procees of Auctioning (Forward
and Reverse) Ultimately they undertake both the functions of E-Sourcing
and E-Selling
To further continue, Metal Junction has included logistic
services, finance services, metal and mineral auctions and e-cash management services in the site.
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Coming to company analysis and their presence
Itbegan operations by Selling to-be-disposedidle assets and secondary steel of its two
promoters.
In 2011, mjunction completed 10 years, with
FY11 revenue of approximately INR 1billion
Earned from online transactions worth INR248.5 billion that were consummated on itselectronic Trading Platforms
A large B2B transaction that exist betweenindustrial manufacturers, partners, andretailers or between companies
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Structure of Indian steelindustry
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I
Reach
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Buyer base
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products
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SERVICES PROVIDED BY THE
COMPANY
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Auction services
Financial services
Rebar sevices
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AUCTION SERVICES
With e-Sales process, steel consumers whether small or large,are assured of the quality delivered to them in the mostsimple, efficient and transparent manner anywhere in thecountry.
Ensure that buyers remain not more than a click away fromfulfilling their steel requirements.
No time wasted in negotiations with company executives
Transparent pricing based on market situation, totally freeof bias
Value added services like inspection and finance Reliable information on availability and quality of material
Logistics and Inspection Service to deliver materialanywhere in India
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E-AUCTION
The process of an auction aims to find a fair price
for the goods by identifying buyers who need
them the most. Such auctions are called forwardauctions, where buyers compete with each other
by placing bids for the goods to be sold.
Metal Junction pioneered the concept of e-Auctions for steel by moving the entire process of
auctions to the Internet.
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Metal Junction users have the independence
of bidding via is desktop online platform or
through our mobile application.
Assistance is provided by tele-executives
during the e-auction if faced by any issues
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Advantages
No time wasted in negotiations with companyexecutives
Transparent pricing based on market situation,totally free of bias
Value added services like inspection and finance
Reliable information on availability and quality ofmaterial
Logistics and Inspection Service to delivermaterial anywhere in India
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Financial sevices
Buyer finance
Collateral Free Finance for
selected bidders
To help raise capital forbidding, metal junction has
forged partnership with
many leading Indian banks.
Channel Finance
An exclusive offer from
metaljunction to the sellers,
in association with leadingforeign and private sector
banks in the country to
enable client organization to
sell to their Distributors
Dealers on cash basis and
eliminate debtors from the
books altogether.
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Buyer Finance: How it works
Customer Provides Expression of Interest withapplication form and documents to metaljunction
Metaljunction will discuss with bank & onceapproved, set up over draft limit.
Customer sends Finance Request for approved lots
Bank processes request & directlymakes RTGSpayment to the plant or issues Pay Order*
Customer Lifts Material and makes payment to bankwithin due time limit**
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Who's eligible for buyer finance
Only for bidders associated with SAIL, Tata Steel (Welspun and JSPLas well for TATA Capital Ltd.) and metaljunction for more than 3years.
Minimum 12 successful bids on metaljunction auction platform
Sales Turnover Rs. 2 crs/Year
Positive PAT for last 3 years Dependency on MJ should be 40 - 50% of the total turnover
No delay in payment to MJ / Tata Steel & SAIL in the preceding 24months.
Name of the buyer/promoters should not appear under the
RBI's/CIBIL Defaulters List.
Channel Finance: Improving process
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Channel Finance: Improving process
efficiency & convenience
Benefits:
As a seller
100% secured payment
100% timely payment Single window in terms of online visibility of
transactions
Increased buying power for your channel
partners 24 x 7 x 365 basis transactions
Without any recourse (financial or otherwise)
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As a distributor/dealer
Competitive cost of fund (better than existingworking capital cost)
No security or collateral attached (Clean credit) Hassle free documentation
Over and above existing credit line
Flexible tenure available (30 to 90 days) forrepayment to banks
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Rebaring services
Estimation & Detailing Delivering a diverse range of reinforcement solutions to the civil,
commercial and residential construction industries, MetalJunction offersclients with several options of services to suit their individual needs onEstimation & Detailing. They communicate with the client to determinethe client's needs for each job.
Benefits Quality estimators & Rebar detailers
Civil Engineers are always there to assist the estimation and detailingteam
Quality draughtsman are there to draw the necessary drawings
Engineers are there to handle the 'Error management' on preliminarydrawings
As a value added service structural design advice can be provided in caseit is needed
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Classifieds
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Industry info and news:
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Besides this they also provides subscription to their on
magazines which contain latest news and trends in industry
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Analysis of Business model
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MetalJunction.comRe-engineering of the buying and selling
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Business model
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Value proposition
Transforming (digitising) the marketplace by increasingconnectivity for participants and reducing reliance on paperdocuments.
1. Better prices (price discovery) (flip side)
2. Better process efficiency3. Time saving
4. simplicity
5. Transparency
6. Value added services like inspection,rebarservices and financing
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Better process efficiency To understand this we need to look at traditional system.
DEMERITS OF TRADITIONAL MARKETING
The catalogue should be changed every time it requires hugeexpenses in marketing and advertisements for the competition ofquality, price and availability.
The market place is limited to a geographical area.
In traditional marketing, there is a need of lot of phone calls, emailsand personnel meetings for the sale of the products.
the transaction cost is very high -Cost of inventory, employee salary,order-processing cost and the administrative cost Traditional
marketing requires a middle man for the transaction. Chance of error.
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Enhanced customer Focus
Reduced Transaction Cost
Integration of Supply Chain
Focus on Core Business
Vital Information available to customers
Reduced Cycle time.
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Inspection & finance services to buyers
Metaljunction offer logistic and inspection service to its buyers. The
buyers can avail this service which is located anywhere in India.delivered to the customers on time at their door steps without anyextra cost.
Reliable information on availability and quality.
Systematic approach and coordination. Pre determined transportation rate.
Shorter lead time.
Finance services
online finance which is available 24X7, 365 days a year. Metaljunctionprovide this service at a competitive interest rates. Thus the publicholidays and the Sundays are no more a constraint for business andcommerce. Metaljunction has a integration with client ERP and thebank server for a smooth transaction.
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Better price? how?
Eliminating intermediaries
Reduced transaction cost
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For sellers
Process efficiency
Revenue enhancement:
Market determined price
Increased profit margin(no middleman) Opportunistic selling
Focused selling- of excess inventory
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Transparency
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Revenue model
1. Transaction Fees. Transaction fees have become a primary revenue stream
Transaction fees are a charge on a percentage of the gross
amount of each buy-sell transaction. Generally range from
0.5% on the transaction to 8% or more on more complex
transactions.
2. Advertising on magazines
3. Classified subscription
4. Alliances with financiers
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Market opportunity
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DiversificationMjunction collabration of:
buyjunction,autojunction,valuejunction,coaljunction,financejunction,mjunctionedge,ejunction
Expanding globally India emerging as BPO HUB
Highly skilled,low cost work force-MJ can offer india basedoffshore eauction service
B2C segment- staightline.com
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Marketing strategy
Viresh oberois key formula for marketing:
Creating / unlocking value is of prime importance and not gettingeye balls.
The deal must get consummated on the electronic platform and not
offline. If value is actually being created, customers will have no problem in paying.
Offering a service for free would not work.
Starting small and ramping up fast is better than launching big
Use lead management. Maximize the value for each lead. -
F th i ti t
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Focus on the existing customers.
Spend less on the new customers.
lead nurturing campaigns-
In case of secondary steel sales, the bidder groupswere usually traders who were unfamiliar withcomputer/internet-based trading systems (Traditionalbania families dominated this trade.) The initial task ofmarket-making was to get this bidder group on-line.
mental-Junction.Internet mein auctionhoga dibbe mein yeh sab kam nahin hoga app ka dukaan bandh ho jayega
Mjunction organized extensive training oftraders.
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Content for later in the buying cycle.
Make sure that the buyer finds you rather than you finding the buyer.
Focus on the content which the buyer is looking for.
Aligning sales and marketing team.
Metaljunction interacts marketing and sales teams to create a single
pipeline for revenue.
Marketing should not be a cost center.
The conception sales deliver revenue and marketing as a cost centershould change. Investments in marketing should be justified on why
they are investing and ROI
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competitors
operates in a space which has very low barriers ofentry and where there are a number of competitors
Traditional trading
Globalplayers
www.e-steel.com
Metalspectrum not functional www.metalsite.com
One of the pioneers in b2b ,despite keeping careful tabs on the budget, like somany other dot-coms, simply ran out of cash.
http://www.e-steel.com/http://www.metalsite.com/http://www.metalsite.com/http://www.e-steel.com/http://www.e-steel.com/http://www.e-steel.com/ -
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Competitive advandage
TISCO being the 2nd cheapest producer on steel. Dynamic and innovative management team
Transparency
Simplicity
Flexibility- listen to our customers, identify pain points and
redesign processes to allay these pain points. services are built on a common platform-
thereby allowing to take advantage of common technology andtechnology infrastructure
Operates both on the buy and sell side of value chain
Customer orientation Value added services like financing and inspection,rebar services
Certificates for standard
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Certifications and awards
. Metaljunction also received ISO 9001:2000
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Management team
1.Viresh Oberoi, MD & CEOEducation: Business and Management Programmes
IIM - Ahmedabad, INSEAD - CEDEP - Fontainebleau, France and Harvard Business
School, Boston, USA
Joined TATA Steel in 1978 as a Sales Trainee
youngest Chief Sales Manager of Tata Steel.
the implementation of SAP in Tata Steel for which Viresh was the Project
Manager
2000, Viresh was selected to be the CEO of Tata Steel's latest jointventure with SAIL - metaljunction.com to etransform the steel supply
chain
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2.Ujjal Bhattacharya, Vice President, metaljunction,
valuejunction & autojunction
Ujjal is a Metallurgical Engineer from Institute of
Technology BHU and an MBA from XLRI
started his career with TATA Steel in July '84
mjunction since Nov'01.
10 years of experience in sales at TATA Steel.
Business Process Re-design in TATA Steel
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4.Soumya Sanyal, Head -FinancejunctionSoumyaleads the emerging practice area for Financial Solutions which provides
strategy, design and implementation for B2B market places.
5.Rajarshi Chattopadhyay, Company Secretary &Head - Finance
6.Deepak Bhattacharyya, Head - Coaljunction,
mjunction services limited Work Profile: Deepak has over 16 years of extensive experience in
the areas of e-commerce, sales and marketing, business
development and key account management
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SWOT ANALYSIS
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strength
The beautiful principle- aggregation
the aggregation of buyers and suppliers, demand and
supply on a common platform
entry barrier in terms of costs high
Value added services
Loyal customers
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weakness
Not always been able to differentiate themselvesas an auction service provider from other smallplayers it brings in pressure on margins
Digitization did not embrace the whole steeltrade ecosystem. Except for a few who buy steel from SAIL or Tata Steel, mJunction initiative
has not touched the bulk of the trade sector. has not also been successful
in embracing the primary steel sales
Didnt think beyond auction model of e-c for instance, online negotiations, online e-financing
and market-making?
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opportunity
Diversification
Primary steel- (they have already ventured into) Going global- scalability issue
to expand globally and is on the lookoutfor suitable mergers andacquisitions Ithas already invested over US$ 8.5 millioni n technologyand office space this yearand next years investment target is over
B2C segment- staightline.com
C2C segment The firm is now gearing up to conductauctions for retail surplus. Next year,it plans
to launch a new integratedauto e-commerce portal catering to allthree segmentsbusiness-to-business(B2B), business-to-consumer (B2C) andconsumer-to-consumer(C2C) by offeringspecialised services such as e-auction,e-classifieds, e-retailing
public offer (IPO)
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Threats Expansion into b2c,c2c, is it good for mjunction?
additional investment
Low volume in b2c-cost issues
Risk of crash-like other pioneers
Bulk of mjunction business right now is based on e-auctions that
unbundles the process of price discovery from other tradingprocesses. This unbundling, to the extent that it is achieved onthe ground, along with the reach afforded by internet basedtechnologies allow a more intense competitive market to springup around the auctions
International players- scalability issues
Logistic support partners??- cost?
competition
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Thank you GOD
Thank u everyone
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questions
Questions for Discussion:
1. How has an Indian e-commerce company likeMetaljunction Services Ltd., which primarily procures andsells commodities like steel and coal, managed to become
the largest e-market place for steel in the world?
2. Metaljunction should restrict its activities to the steelsector. Its expansion into varied sectors will have a negativeimpact on its core competency sector i.e. Steel.'Discuss.
What measures should the company take to expand itsoperations globally and become a global e-marketplace likealibaba.com, ariba.com or worldwideretailexchange.com