Messaging Applications for Governments and Public Administration
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Transcript of Messaging Applications for Governments and Public Administration
Currently, decision makers in public administrations face great challenges related to communication and meaningful engagement with citizens.
Smartphones everywhere
Younger generations less connected to the established system
Public is hyper connected
Current global trends…
Public engagement solely through press releases and TV
Loosing public interest into politic decision making
Political agenda not well informed about current issues
…meet current issues faced by public administrations.
How can technology enhance the next generation public administration?
Decreasing number of voters
Little transparency
MDK – a white label messaging infrastructure with extensive features for enterprises and governments.
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Highly scalable infrastructure, capable of absorbing any growth needs and designed to seamlessly integrate with third party services.
Exclusively designed for large organizations, covering a vast feature bandwith while providing an open platform.
High quality data throughput and storage infrastructure, minimizing data loss and supplying on-the-go hosting scenarios.
All communication and data is encrypted and hosted to industry security standards, to prevent privacy and data breaches.
Emphasis on geolocation services to allow for unique application scenarios in the geofencing context.
System architecture designed for low power consumption to support computing heavy applications.
Public administrations can build new client applications for their citizens, while leveraging the MDK infrastructure & feature set.
Needs: Possible use-cases:
Highly scalable messaging infrastructure.
Designed for governments.
High data quality throughput.
Encrypted transactions & data storage.
Rich mobile applications enhancing interaction.
Rich mobile applications yielding detailed user
analytics and exchange of data.
Low power consumption Encryption Safely store datasets in the
cloud Highly secured user
authentication and validation Compatibility with all relevant
platforms and os Scalability Features, such as:
VOIP Payments Videoconferencing Third-Party Integration Follower Chats And More
MDKs core feature set is built around the following key characteristics: security, quality, compatability and scalability.
2Send text, audio, picture and video messages to single contacts or groups.
Provide complete user profiles, including customisable themes and third party social media integration.
Share specific location data and geo-tag messages by activating the location services functionality.
Securely upload, store & send content within the MDK infrastructure or through third party services.
Secured user authentication via validated phone numbers or social media profiles.
Push notifications for messages and events to specific contacts or groups.
Messaging Content & Data Storage
User Profiles Authentification and Verification
Location Services Notifications
Further features are available on a as-needed basis and include vast third-party integration possibilities, as well as features to better engage with public audiences.
2Transmit voice data and set up mailboxes for missed calls.
Integrate third party content platforms, such as YouTube and allow sharing of internal data to outside web properties.
Allow the creation, sharing and exporting of context based polls and reminders.
Stream video and voice live to follower audiences or within a private and secure environment.
Create and manage events for private and public audiences.
Implement any number of location based search and discovery features.
VOIP Videoconferencing & Live streaming
Third Party Services Events
Polls & Reminders Location Search & Discovery
Other extended features include the possibility of building platforms to share user generated content and measure engagement.
2Send and receive money through third party payment wallets, such as Google Wallet or PayPal.
Build a content platform and marketplace, to allow the exchange of user generated content.
Transform audio into text.
Enhanced administrative capabilities for VIPs, themes and events.
Advanced user administration and analytic capabilities.
Enhance your communication capabilities with translation from services such as Google Translate.
Payments Follower Chats
Content Platforms Analytics
Voice Recognition Translation Services
Analytics and administrative services complement the MDK infrastructure.
MDK Services
Databases
Reminders
Third-Party Services & Content Providers
Cloud based On-premise
MessagingFollower
Chats
Polls Events ...
Analytics Administrative Services Organisation
We believe that our technology can help to make public administrations become more effective in three key verticals.
Public administration for the new generations
Data utilization to drive smarter political decision making and
interaction with the public
Enhanced governmental collaboration to increase productivity and agility
Interaction Measuring Collaboration
Enhanced engagement through applications featuring
Follower Chats Polls Public Events (+
administration) Reminders
Provide opportunities for information exchange such as
Security Monitoring
Monitor engagement and public activity to
Derive smarter decisions
Identify relevant trends in the context of geolocations
Allow for more transparency through public voting and polling information and statistics
Utilize MDK technology for governmental messaging applications to ensure
Security Reliability Relevant features such
as Videoconferencing, VOIP and others
Digital communication platforms have the power to enhance public trust and ultimately will improve public-governmental interaction.
Public – Governmental interaction Internal collaboration
Applications leveraging communication to enhance interaction, trust and public safety
Applications enhancing productivity through a digital communications platform
Example ‘Public Transport Monitoring’: citizens can feed the relevant authorities with actual data through mobile applications (authorities incentivize the interaction)
Public Feedback applications allow citizens to interact with the governing party and post question in a public forum
Individual governmental departments have their own dedicated group messaging, allowing for collaboration amongst workers
Increased productivity through applications leveraging productivity features such as videoconferencing, voice transmission and file exchange in an secure context
Create polls on recent relevant topics and monitor results in real-time while directly engaging with citizens
Real time stats imported from public audiences for continuous monitoring, such as demographic info