Merijn Neeleman - Impact of 3D printing on Service Design
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Transcript of Merijn Neeleman - Impact of 3D printing on Service Design
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vTangible Services
Merijn Neeleman | Ultimaker
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I like to bring high-tech to people
Merijn NeelemanPortfolio Developer
Ultimaker
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“How 3D prototyping can change the process of product and service Design in various stages”
Merijn NeelemanPortfolio Developer
Ultimaker
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AboutUltimaker
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Worldwide units shipments, thousands.Source: Gartner
218
460
1040
2319
2012 2013 2014 2015 2016 2017 2018
Sales of 3D printers are taking offMORE THAN DOUBLING EVERY YEAR
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How development is doneYesterday
tM
Define DevelopPrototype
& Test
Industrialisation & Production
tR
External: Market contact
Internal:Release
Internal:Specified
S
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How development is doneYesterday
tM
Define DevelopPrototype
& Test
tR
External: Market contact
Products & Services too complex to develop in linear process
Industrialisation & Production
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Industrialisation & Production
How development is doneToday
tMt
R
Define
Make tangible
Validate
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Customer “needs“ also are developing Co-creation is crucial
Industrialisation & Production
tMt
R
How development is doneToday
Define
Make tangible
Validate
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tR
How development is doneTomorrow
Define
Make tangible
Validate
tM
Production isa choice
Early toMarket
Production
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Production
tR
How prototyping is doneTomorrow
Define
Make tangible
Validate
tM
Provotyping
Goal Provoke discussionFocus Visualize
Prototyping
Goal Test assumpionsFocus Learning
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Provotyping
Goal Provoke discussionFocus Visualize
Prototyping
Goal Test assumpionsFocus Learning
Production
tR
How prototyping is doneTomorrow
Define
Make tangible
Validate
tM
Produtyping
Goal Customer valueFocus Revenues
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Each print can be different
Produce in hours instead of months
Create where it’s used
Why 3D Print?
Production
How prototyping is doneTomorrow
Define
Make tangible
Validate
Flexible
Fast
Decentral
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Provotyping Prototyping
Production
tR
How provotyping is doneToday
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
Example
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https://youtu.be/aqncOP7OzMg
How provotyping is doneToday’s example
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Provotyping Prototyping
Production
tR
How provotyping is doneTomorrow
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
What if...?
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Could we boost multisiteand multi-silo collaboration
by supporting real time and decentral provotyping..?
How provotyping is doneTomorrow’s possibility
Facilitating strategic discussions
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Provotyping Prototyping
Production
tR
How prototyping is doneToday
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
Example
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Provotyping Prototyping
Production
tR
How prototyping is doneTomorrow
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
What if...?
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How prototyping is doneTomorrow’s possibility
Product-service System (PSS) Service Design
Prototyping Internet of Things
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TADO
App SAAS H/W Existing
How prototyping is doneTomorrow’s possibility
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LED WiFi
iR Temp
How prototyping is doneTomorrow’s possibility
TADO
App SAAS H/W Existing
Connection
Display
Sensors
Power
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Quick adjustmentswhile optimizing service
LED WiFi
iR CPUQuickly testable throughworldwide community
As an Ultimaker service...?
Support IoT prototyping
How prototyping is doneTomorrow’s possibility
TADO
App SAAS H/W Existing
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Provotyping Prototyping
Production
tR
How produtyping is doneToday
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
Example
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Provotyping Prototyping
Production
tR
How produtyping is doneTomorrow
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
What if...?
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Flexible: high diversity, small series
Fast: (Just) in time is crucial
Decentral: Stock and transport is $$$
How produtyping is doneTomorrow’s possibility
As an Ultimaker service...?
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Thank you!