MGM260-1101B-02 Fundamentals of ManagementPhase 4 Individual Project

Colorado Technical UniversitySabrina Mergenthaler

Professor Meisha BrownMarch 18, 2011

Management and Managers

What are managers?

Characteristics Duties Roles

“Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished (Robbins & Coulter, 2009)”

Layers of Management

Top Managers

Middle Managers

First-Line Managers

Non-managerial Employees

“management-the organization and coordination of the activities of an enterprise in

accordance with certain policies and in achievement of defined objectives (Management, 2005).”

What do managers do?

People

Money

Equipment

Efficiency

Doing things right

Effectiveness

Functions Roles Skills

The Roles of the ManagerInterpersonal Roles

Roles that involve people or events that are ceremonial and symbolic

• Figurehead• Leader• Liaison

• Spokesperson• Disseminator

• Monitor

Informational Roles

Decisional RolesEntrepreneur

Disturbance HandlerNegotiator

Resource Allocator

• Establish Strategies• Develop plans• Coordinate Activities• Define Goals

Planning

• Determines:• What needs done• Who will do it• How it will get done

Organizing • Hiring• Training• Motivating

Leading

• Monitoring• Comparing• Correcting

Controlling

Functions of Management

Planning

In the planning stage, it is the job of the manager to first realize the goals of the company. It is the managers responsibility to ensure that his or her methods and techniques are fitting not only the goals but the culture of that company as well. In the plan, the manager should establish strategies for the team that make working conditions safer, or the job easier for his employee. It is in the planning component of management that the leader develops the plan and coordinates the team on activities that correlate with the defined goals (Robbins & Coulter, 2009). The manager also foresees the workforce he will need to carry out the tasks in this phase and the other resources necessary to put his plan to actions, such as money and equipment. Once the manager has a plan, he or she can focus on the other components of their duties as manager.

Organizing

• Who?• What?• Where?• When?• How?

Leading

•Motivate

•Hire•

Influence•Train•

Resolve

Controllingthe process of monitoring, comparing and correcting work performance

(Robbins & Coulter, 2009)

• Monitor– Are goals being met?– Are plans being followed?

• Compare– Are the goals being achieved?

• Correct– What needs to be done?

The Importance of the Functions

SafetyConsistencyReputation

Managing a Team

Motivation

Leadership

Role

Model

References

Manager. (2003). In Roget's II The New Thesaurus. Retrieved from http://www.credoreference.com/entry/hmrogets/manager

Management. (2005). The Business Dictionary. Retrieved from http://www.businessdictionary.com/definition/management.html

Robbins, S. P., & Coulter, M. (2009). Management (9th ed.). Upper Saddle River, NJ: Prentice Hall.