View this email in your browser

MERCY MAILCONNECTING US

Mercy Connect exists to enable each person we support to live a connected and meaningful life

If you would rather the newsletter be sent to you via email or would like to express your ideas or feedback - Contact us atjasminecappellarimercyconnectorgau or 02 6043 3500

A MESSAGE FROM THE CEO

Hi All

An NDIS UpdateOur National Investment in the NDIS continues to be a major topic of debate The most recent being the decision byGovernment not to increase the Medicare levy but to pay for the scheme from general revenues This has raised concernsabout what might happen to the scheme if and when the economy faces a downturn

Meanwhile we continue to face many challenges with difficulties in accessing plans insufficient funding in plans and the verycostly work that is involved in preparation for plan reviews I recall the image of the NDIS jumbo jet with people hanging off allaround as the plane lumbers into the air not yet built At the time we laughed but now we are in the thick of transition it is not ajoke We had been hopeful that after several years of piloting the NDIS rollout for us would be supported with streamlinedadministrative processes and certainty This has not been the case The reality has not changed There is a great deal stillrequired to implement plans with several lost somewhere in the complex systems of the NDIA there are incorrect bookingswhich have to be reworked and we are also at the beginning of second year planning processes

If these are the difficulties Mercy Connect is facing I can only imagine how difficult the uncertainty must be for families andparticipants

Subscribe Past Issues RSSTranslate

Customer Service Team In order to better support participants and families we have decided to establish a formal Customer Service Team (CST) Thecomplexity of individual funding and service agreements are such that our older systems have not been able to cope wellenough The CST will be the central point for all NDIS contact enquiries and follow up Key responsibilities of the CST will include

Intake and Exit processes - including 3-6 month follow ups for new participants NDIS plans - goals and rostering of supportLiasion with stakeholders Bookings in the NDIA portal Monitoring payments Vacancy management Incident monitoring investigations and reporting

Members of the team are

Suzie Hogan - Manager Clinical Risk amp Safeguarding Intake processGlen MacKinnon - Manager Customer Service TeamSheryl Meredith - Manager Customer Service TeamGayle Dawes - Customer Service Administration Officer

The team can be contacted via enquiriesmercyconnectorgau

Members of the team will also undertake other roles in addition to the CST functions Details of these structures and functionswill be updated on our website as soon as completed

Plan Reviews While we are still unravelling the complexity of first year plans we have already commenced the process of plan reviews withthe NDIA Key to these reviews are our Support Coordinator team members Fiona King Elizabeth Gill and Megan Scheetz

The team can be contacted via enquiresmercyconnectorgau or by ringing 02 6043 3500

If you have Support Coordination in your plan this is a great support as the assistance that can be provided will increase youropportunities for choice and control in your support services You are able to nominate your preferred Support Coordinatorservice provider and you may already have done so If not please make contact with our team who may be able to offeradvice

ThanksDamian

CONGRATULATIONS ERINA

Last Monday 16th April Mercy Connect participant Erina alongside 5 team mates from the Ovens and Murray team made their way to Adelaide to

compete in the Special Olympics 2018

The opening ceremony was held at the Titanium Security Arena in Findon Adelaide where Erina and the local team had the opportunity to walk into

the stadium to the cheers of their supporters

This was the first time attending the Special Olympics for Erina where she competed in Bocce and came home with not 1 but 3 bronze medals

My favourite part of the Olympics was winning the medals and walking along the beach in Adelaide Erina said excitedly

The games were held from the 16th - 20th April and included over 1000 athletes in 11 different sports Just like the Olympics and Commonwealth

games the Special Olympics is run every 4 years It is an opportunity for athletes with an intellectual disability from all over Australia to demonstrate

their skills and sportsmanship at the games

The 2022 games will be held right here on the border in AlburyWodonga Erina cant wait to represent in Bocce in her home town and see all of us

there supporting the Ovens and Murray team

Here at Mercy Connect Erina is a keen participant in many programs including the Art crew and cooking in the Bottlebrush Cafe

Everyone at Mercy Connect wishes to congratulate Erina on a great achievement at the Special Olympics We are very proud of her and hope she

enjoyed the experience of her first Olympics

A note from Erina

KYLES NEW ADVENTURE

Mercy Connect participant Kyle had an exciting new project on the go Kyle is in charge of all the vegetables for our very own

Bottlebrush Cafe

The Bottlebrush Cafe which is located at the St Johns grounds was opened in early 2017 and provides drinks and lunches ona Wednesday and Thursday The cafe is run by participants with the support of staff The kitchen team try and use local freshproducts for the range of dishes they produce

Now they will not have to look any further with Kyle looking after the well-maintained vegetable garden which is also based atSt Johns just a couple of meters from the cafe - which is very convenient They are currently growing a winter crop includinglettuce cabbages carrots beetroot silver beet garlic onion and more

On an ongoing basis Kyle will be monitoring watering and collecting the vegetables when they are ready to eat and deliverwhich is supervised by staff member Jessica Kolarich

Kyle who has been with Mercy Connect for 10 years said his favourite part was his love of growing food for others with theworst part having to pull out weeds in the heat He also maintains a green house and will be growing seedlings ready forplanting for the spring season and also have the opportunity to sell them

Well done Kyle You are doing a great job in the garden providing fresh food for others

NDIS EXPO

Earlier this week on the 1st May Mercy Connect attended the local NDIS Expo at the Commercial Club Albury

We were one of around 50 stalls exhibiting at the Expo with a lot of attendees visiting our stall throughout the afternoon

The Mercy Connect choir also performed four songs to the audience at the beginning of the event Their performance waswonderful and was cheered on by many in the audience

Mark and John from the Woodwork crew also came along to show off some great timber pieces they have been working onThey even had the chance to sell a few pieces on the day which Mark was very pleased with

Thank you to all staff and participants who volunteered to help out at our stall It was a great day meeting new people andtelling the Mercy Connect story

MEET OUR STAFF Margaret Gleeson

Q What is your role at Mercy ConnectA I am the Regional Manager of the Narrabri services for Mercy Connect

Q How long have you worked for Mercy Connect What did you do before this jobA I have worked for Mercy Connect for 10 years on November 17th

I commenced as a DSW for the Department of Ageing Disability and Home Care in 1987 and then moved to GroupHome Manager in 1994 I also did a few upper management positions in the New England area working for them for

almost 20 years

Previous to that I worked in an office and was a bank officer for ANZ for 9 years

Q What do you enjoy about your jobA

I enjoy the challenge each day brings I really like organising so very much enjoy this part of my role I also enjoy problem solving and in this role there is always a new challenge

I like that I can providearrange a variation of services for our participants I enjoy managing the service in general and being able to mentor and develop the DSWs and Team Leaders

skills I am enjoying providing Support Coordination and plan management to community participants

Q Who is your favourite sports teamA I really dont follow sport that much but I guess the Balmain Tigers

Q What hobbies do you have

A My hobbies are talking lol restoring furniture gardening reading and doing puzzles

Happy Birthday to all of our participants and staff who celebrated their birthday throughout April

We hope your day was filled with love and laughter (and lots of cake)

IMPORTANT CONTACTS

Jeff Edmondson - Manager Support Services - Accommodation Albury (Webb St-Oak and Pine Coolock Court Dick Road Kambora

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

their skills and sportsmanship at the games

The 2022 games will be held right here on the border in AlburyWodonga Erina cant wait to represent in Bocce in her home town and see all of us

there supporting the Ovens and Murray team

Here at Mercy Connect Erina is a keen participant in many programs including the Art crew and cooking in the Bottlebrush Cafe

Everyone at Mercy Connect wishes to congratulate Erina on a great achievement at the Special Olympics We are very proud of her and hope she

enjoyed the experience of her first Olympics

A note from Erina

KYLES NEW ADVENTURE

Mercy Connect participant Kyle had an exciting new project on the go Kyle is in charge of all the vegetables for our very own

Bottlebrush Cafe

The Bottlebrush Cafe which is located at the St Johns grounds was opened in early 2017 and provides drinks and lunches ona Wednesday and Thursday The cafe is run by participants with the support of staff The kitchen team try and use local freshproducts for the range of dishes they produce

Now they will not have to look any further with Kyle looking after the well-maintained vegetable garden which is also based atSt Johns just a couple of meters from the cafe - which is very convenient They are currently growing a winter crop includinglettuce cabbages carrots beetroot silver beet garlic onion and more

On an ongoing basis Kyle will be monitoring watering and collecting the vegetables when they are ready to eat and deliverwhich is supervised by staff member Jessica Kolarich

Kyle who has been with Mercy Connect for 10 years said his favourite part was his love of growing food for others with theworst part having to pull out weeds in the heat He also maintains a green house and will be growing seedlings ready forplanting for the spring season and also have the opportunity to sell them

Well done Kyle You are doing a great job in the garden providing fresh food for others

NDIS EXPO

Earlier this week on the 1st May Mercy Connect attended the local NDIS Expo at the Commercial Club Albury

We were one of around 50 stalls exhibiting at the Expo with a lot of attendees visiting our stall throughout the afternoon

The Mercy Connect choir also performed four songs to the audience at the beginning of the event Their performance waswonderful and was cheered on by many in the audience

Mark and John from the Woodwork crew also came along to show off some great timber pieces they have been working onThey even had the chance to sell a few pieces on the day which Mark was very pleased with

Thank you to all staff and participants who volunteered to help out at our stall It was a great day meeting new people andtelling the Mercy Connect story

MEET OUR STAFF Margaret Gleeson

Q What is your role at Mercy ConnectA I am the Regional Manager of the Narrabri services for Mercy Connect

Q How long have you worked for Mercy Connect What did you do before this jobA I have worked for Mercy Connect for 10 years on November 17th

I commenced as a DSW for the Department of Ageing Disability and Home Care in 1987 and then moved to GroupHome Manager in 1994 I also did a few upper management positions in the New England area working for them for

almost 20 years

Previous to that I worked in an office and was a bank officer for ANZ for 9 years

Q What do you enjoy about your jobA

I enjoy the challenge each day brings I really like organising so very much enjoy this part of my role I also enjoy problem solving and in this role there is always a new challenge

I like that I can providearrange a variation of services for our participants I enjoy managing the service in general and being able to mentor and develop the DSWs and Team Leaders

skills I am enjoying providing Support Coordination and plan management to community participants

Q Who is your favourite sports teamA I really dont follow sport that much but I guess the Balmain Tigers

Q What hobbies do you have

A My hobbies are talking lol restoring furniture gardening reading and doing puzzles

Happy Birthday to all of our participants and staff who celebrated their birthday throughout April

We hope your day was filled with love and laughter (and lots of cake)

IMPORTANT CONTACTS

Jeff Edmondson - Manager Support Services - Accommodation Albury (Webb St-Oak and Pine Coolock Court Dick Road Kambora

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

A note from Erina

KYLES NEW ADVENTURE

Mercy Connect participant Kyle had an exciting new project on the go Kyle is in charge of all the vegetables for our very own

Bottlebrush Cafe

The Bottlebrush Cafe which is located at the St Johns grounds was opened in early 2017 and provides drinks and lunches ona Wednesday and Thursday The cafe is run by participants with the support of staff The kitchen team try and use local freshproducts for the range of dishes they produce

Now they will not have to look any further with Kyle looking after the well-maintained vegetable garden which is also based atSt Johns just a couple of meters from the cafe - which is very convenient They are currently growing a winter crop includinglettuce cabbages carrots beetroot silver beet garlic onion and more

On an ongoing basis Kyle will be monitoring watering and collecting the vegetables when they are ready to eat and deliverwhich is supervised by staff member Jessica Kolarich

Kyle who has been with Mercy Connect for 10 years said his favourite part was his love of growing food for others with theworst part having to pull out weeds in the heat He also maintains a green house and will be growing seedlings ready forplanting for the spring season and also have the opportunity to sell them

Well done Kyle You are doing a great job in the garden providing fresh food for others

NDIS EXPO

Earlier this week on the 1st May Mercy Connect attended the local NDIS Expo at the Commercial Club Albury

We were one of around 50 stalls exhibiting at the Expo with a lot of attendees visiting our stall throughout the afternoon

The Mercy Connect choir also performed four songs to the audience at the beginning of the event Their performance waswonderful and was cheered on by many in the audience

Mark and John from the Woodwork crew also came along to show off some great timber pieces they have been working onThey even had the chance to sell a few pieces on the day which Mark was very pleased with

Thank you to all staff and participants who volunteered to help out at our stall It was a great day meeting new people andtelling the Mercy Connect story

MEET OUR STAFF Margaret Gleeson

Q What is your role at Mercy ConnectA I am the Regional Manager of the Narrabri services for Mercy Connect

Q How long have you worked for Mercy Connect What did you do before this jobA I have worked for Mercy Connect for 10 years on November 17th

I commenced as a DSW for the Department of Ageing Disability and Home Care in 1987 and then moved to GroupHome Manager in 1994 I also did a few upper management positions in the New England area working for them for

almost 20 years

Previous to that I worked in an office and was a bank officer for ANZ for 9 years

Q What do you enjoy about your jobA

I enjoy the challenge each day brings I really like organising so very much enjoy this part of my role I also enjoy problem solving and in this role there is always a new challenge

I like that I can providearrange a variation of services for our participants I enjoy managing the service in general and being able to mentor and develop the DSWs and Team Leaders

skills I am enjoying providing Support Coordination and plan management to community participants

Q Who is your favourite sports teamA I really dont follow sport that much but I guess the Balmain Tigers

Q What hobbies do you have

A My hobbies are talking lol restoring furniture gardening reading and doing puzzles

Happy Birthday to all of our participants and staff who celebrated their birthday throughout April

We hope your day was filled with love and laughter (and lots of cake)

IMPORTANT CONTACTS

Jeff Edmondson - Manager Support Services - Accommodation Albury (Webb St-Oak and Pine Coolock Court Dick Road Kambora

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

KYLES NEW ADVENTURE

Mercy Connect participant Kyle had an exciting new project on the go Kyle is in charge of all the vegetables for our very own

Bottlebrush Cafe

The Bottlebrush Cafe which is located at the St Johns grounds was opened in early 2017 and provides drinks and lunches ona Wednesday and Thursday The cafe is run by participants with the support of staff The kitchen team try and use local freshproducts for the range of dishes they produce

Now they will not have to look any further with Kyle looking after the well-maintained vegetable garden which is also based atSt Johns just a couple of meters from the cafe - which is very convenient They are currently growing a winter crop includinglettuce cabbages carrots beetroot silver beet garlic onion and more

On an ongoing basis Kyle will be monitoring watering and collecting the vegetables when they are ready to eat and deliverwhich is supervised by staff member Jessica Kolarich

Kyle who has been with Mercy Connect for 10 years said his favourite part was his love of growing food for others with theworst part having to pull out weeds in the heat He also maintains a green house and will be growing seedlings ready forplanting for the spring season and also have the opportunity to sell them

Well done Kyle You are doing a great job in the garden providing fresh food for others

NDIS EXPO

Earlier this week on the 1st May Mercy Connect attended the local NDIS Expo at the Commercial Club Albury

We were one of around 50 stalls exhibiting at the Expo with a lot of attendees visiting our stall throughout the afternoon

The Mercy Connect choir also performed four songs to the audience at the beginning of the event Their performance waswonderful and was cheered on by many in the audience

Mark and John from the Woodwork crew also came along to show off some great timber pieces they have been working onThey even had the chance to sell a few pieces on the day which Mark was very pleased with

Thank you to all staff and participants who volunteered to help out at our stall It was a great day meeting new people andtelling the Mercy Connect story

MEET OUR STAFF Margaret Gleeson

Q What is your role at Mercy ConnectA I am the Regional Manager of the Narrabri services for Mercy Connect

Q How long have you worked for Mercy Connect What did you do before this jobA I have worked for Mercy Connect for 10 years on November 17th

I commenced as a DSW for the Department of Ageing Disability and Home Care in 1987 and then moved to GroupHome Manager in 1994 I also did a few upper management positions in the New England area working for them for

almost 20 years

Previous to that I worked in an office and was a bank officer for ANZ for 9 years

Q What do you enjoy about your jobA

I enjoy the challenge each day brings I really like organising so very much enjoy this part of my role I also enjoy problem solving and in this role there is always a new challenge

I like that I can providearrange a variation of services for our participants I enjoy managing the service in general and being able to mentor and develop the DSWs and Team Leaders

skills I am enjoying providing Support Coordination and plan management to community participants

Q Who is your favourite sports teamA I really dont follow sport that much but I guess the Balmain Tigers

Q What hobbies do you have

A My hobbies are talking lol restoring furniture gardening reading and doing puzzles

Happy Birthday to all of our participants and staff who celebrated their birthday throughout April

We hope your day was filled with love and laughter (and lots of cake)

IMPORTANT CONTACTS

Jeff Edmondson - Manager Support Services - Accommodation Albury (Webb St-Oak and Pine Coolock Court Dick Road Kambora

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

Mercy Connect participant Kyle had an exciting new project on the go Kyle is in charge of all the vegetables for our very own

Bottlebrush Cafe

The Bottlebrush Cafe which is located at the St Johns grounds was opened in early 2017 and provides drinks and lunches ona Wednesday and Thursday The cafe is run by participants with the support of staff The kitchen team try and use local freshproducts for the range of dishes they produce

Now they will not have to look any further with Kyle looking after the well-maintained vegetable garden which is also based atSt Johns just a couple of meters from the cafe - which is very convenient They are currently growing a winter crop includinglettuce cabbages carrots beetroot silver beet garlic onion and more

On an ongoing basis Kyle will be monitoring watering and collecting the vegetables when they are ready to eat and deliverwhich is supervised by staff member Jessica Kolarich

Kyle who has been with Mercy Connect for 10 years said his favourite part was his love of growing food for others with theworst part having to pull out weeds in the heat He also maintains a green house and will be growing seedlings ready forplanting for the spring season and also have the opportunity to sell them

Well done Kyle You are doing a great job in the garden providing fresh food for others

NDIS EXPO

Earlier this week on the 1st May Mercy Connect attended the local NDIS Expo at the Commercial Club Albury

We were one of around 50 stalls exhibiting at the Expo with a lot of attendees visiting our stall throughout the afternoon

The Mercy Connect choir also performed four songs to the audience at the beginning of the event Their performance waswonderful and was cheered on by many in the audience

Mark and John from the Woodwork crew also came along to show off some great timber pieces they have been working onThey even had the chance to sell a few pieces on the day which Mark was very pleased with

Thank you to all staff and participants who volunteered to help out at our stall It was a great day meeting new people andtelling the Mercy Connect story

MEET OUR STAFF Margaret Gleeson

Q What is your role at Mercy ConnectA I am the Regional Manager of the Narrabri services for Mercy Connect

Q How long have you worked for Mercy Connect What did you do before this jobA I have worked for Mercy Connect for 10 years on November 17th

I commenced as a DSW for the Department of Ageing Disability and Home Care in 1987 and then moved to GroupHome Manager in 1994 I also did a few upper management positions in the New England area working for them for

almost 20 years

Previous to that I worked in an office and was a bank officer for ANZ for 9 years

Q What do you enjoy about your jobA

I enjoy the challenge each day brings I really like organising so very much enjoy this part of my role I also enjoy problem solving and in this role there is always a new challenge

I like that I can providearrange a variation of services for our participants I enjoy managing the service in general and being able to mentor and develop the DSWs and Team Leaders

skills I am enjoying providing Support Coordination and plan management to community participants

Q Who is your favourite sports teamA I really dont follow sport that much but I guess the Balmain Tigers

Q What hobbies do you have

A My hobbies are talking lol restoring furniture gardening reading and doing puzzles

Happy Birthday to all of our participants and staff who celebrated their birthday throughout April

We hope your day was filled with love and laughter (and lots of cake)

IMPORTANT CONTACTS

Jeff Edmondson - Manager Support Services - Accommodation Albury (Webb St-Oak and Pine Coolock Court Dick Road Kambora

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

Bottlebrush Cafe

The Bottlebrush Cafe which is located at the St Johns grounds was opened in early 2017 and provides drinks and lunches ona Wednesday and Thursday The cafe is run by participants with the support of staff The kitchen team try and use local freshproducts for the range of dishes they produce

Now they will not have to look any further with Kyle looking after the well-maintained vegetable garden which is also based atSt Johns just a couple of meters from the cafe - which is very convenient They are currently growing a winter crop includinglettuce cabbages carrots beetroot silver beet garlic onion and more

On an ongoing basis Kyle will be monitoring watering and collecting the vegetables when they are ready to eat and deliverwhich is supervised by staff member Jessica Kolarich

Kyle who has been with Mercy Connect for 10 years said his favourite part was his love of growing food for others with theworst part having to pull out weeds in the heat He also maintains a green house and will be growing seedlings ready forplanting for the spring season and also have the opportunity to sell them

Well done Kyle You are doing a great job in the garden providing fresh food for others

NDIS EXPO

Earlier this week on the 1st May Mercy Connect attended the local NDIS Expo at the Commercial Club Albury

We were one of around 50 stalls exhibiting at the Expo with a lot of attendees visiting our stall throughout the afternoon

The Mercy Connect choir also performed four songs to the audience at the beginning of the event Their performance waswonderful and was cheered on by many in the audience

Mark and John from the Woodwork crew also came along to show off some great timber pieces they have been working onThey even had the chance to sell a few pieces on the day which Mark was very pleased with

Thank you to all staff and participants who volunteered to help out at our stall It was a great day meeting new people andtelling the Mercy Connect story

MEET OUR STAFF Margaret Gleeson

Q What is your role at Mercy ConnectA I am the Regional Manager of the Narrabri services for Mercy Connect

Q How long have you worked for Mercy Connect What did you do before this jobA I have worked for Mercy Connect for 10 years on November 17th

I commenced as a DSW for the Department of Ageing Disability and Home Care in 1987 and then moved to GroupHome Manager in 1994 I also did a few upper management positions in the New England area working for them for

almost 20 years

Previous to that I worked in an office and was a bank officer for ANZ for 9 years

Q What do you enjoy about your jobA

I enjoy the challenge each day brings I really like organising so very much enjoy this part of my role I also enjoy problem solving and in this role there is always a new challenge

I like that I can providearrange a variation of services for our participants I enjoy managing the service in general and being able to mentor and develop the DSWs and Team Leaders

skills I am enjoying providing Support Coordination and plan management to community participants

Q Who is your favourite sports teamA I really dont follow sport that much but I guess the Balmain Tigers

Q What hobbies do you have

A My hobbies are talking lol restoring furniture gardening reading and doing puzzles

Happy Birthday to all of our participants and staff who celebrated their birthday throughout April

We hope your day was filled with love and laughter (and lots of cake)

IMPORTANT CONTACTS

Jeff Edmondson - Manager Support Services - Accommodation Albury (Webb St-Oak and Pine Coolock Court Dick Road Kambora

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

Earlier this week on the 1st May Mercy Connect attended the local NDIS Expo at the Commercial Club Albury

We were one of around 50 stalls exhibiting at the Expo with a lot of attendees visiting our stall throughout the afternoon

The Mercy Connect choir also performed four songs to the audience at the beginning of the event Their performance waswonderful and was cheered on by many in the audience

Mark and John from the Woodwork crew also came along to show off some great timber pieces they have been working onThey even had the chance to sell a few pieces on the day which Mark was very pleased with

Thank you to all staff and participants who volunteered to help out at our stall It was a great day meeting new people andtelling the Mercy Connect story

MEET OUR STAFF Margaret Gleeson

Q What is your role at Mercy ConnectA I am the Regional Manager of the Narrabri services for Mercy Connect

Q How long have you worked for Mercy Connect What did you do before this jobA I have worked for Mercy Connect for 10 years on November 17th

I commenced as a DSW for the Department of Ageing Disability and Home Care in 1987 and then moved to GroupHome Manager in 1994 I also did a few upper management positions in the New England area working for them for

almost 20 years

Previous to that I worked in an office and was a bank officer for ANZ for 9 years

Q What do you enjoy about your jobA

I enjoy the challenge each day brings I really like organising so very much enjoy this part of my role I also enjoy problem solving and in this role there is always a new challenge

I like that I can providearrange a variation of services for our participants I enjoy managing the service in general and being able to mentor and develop the DSWs and Team Leaders

skills I am enjoying providing Support Coordination and plan management to community participants

Q Who is your favourite sports teamA I really dont follow sport that much but I guess the Balmain Tigers

Q What hobbies do you have

A My hobbies are talking lol restoring furniture gardening reading and doing puzzles

Happy Birthday to all of our participants and staff who celebrated their birthday throughout April

We hope your day was filled with love and laughter (and lots of cake)

IMPORTANT CONTACTS

Jeff Edmondson - Manager Support Services - Accommodation Albury (Webb St-Oak and Pine Coolock Court Dick Road Kambora

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

Q How long have you worked for Mercy Connect What did you do before this jobA I have worked for Mercy Connect for 10 years on November 17th

I commenced as a DSW for the Department of Ageing Disability and Home Care in 1987 and then moved to GroupHome Manager in 1994 I also did a few upper management positions in the New England area working for them for

almost 20 years

Previous to that I worked in an office and was a bank officer for ANZ for 9 years

Q What do you enjoy about your jobA

I enjoy the challenge each day brings I really like organising so very much enjoy this part of my role I also enjoy problem solving and in this role there is always a new challenge

I like that I can providearrange a variation of services for our participants I enjoy managing the service in general and being able to mentor and develop the DSWs and Team Leaders

skills I am enjoying providing Support Coordination and plan management to community participants

Q Who is your favourite sports teamA I really dont follow sport that much but I guess the Balmain Tigers

Q What hobbies do you have

A My hobbies are talking lol restoring furniture gardening reading and doing puzzles

Happy Birthday to all of our participants and staff who celebrated their birthday throughout April

We hope your day was filled with love and laughter (and lots of cake)

IMPORTANT CONTACTS

Jeff Edmondson - Manager Support Services - Accommodation Albury (Webb St-Oak and Pine Coolock Court Dick Road Kambora

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

1012 Sylvania Ave and Vickers Road 1)

Jenny Birthisel - Manager Support Services - Accommodation Albury (Wattle House Rose House Azalea House Vickers Road 2

Worsley Place and Marrang)

Glen Mackinnon - Manager Outreach and Respite AlburyFelicity Lawes - Manager Community Inclusion and Lifestyle Support Albury

Sheryl Meredith - Clinical Governance Implementation Coach and Intake OfficerSuzanne Hogan - Manager Clinic Risk and Safeguarding

Elizabeth Gill - Support CoordinatorFiona King - Support Coordinator

Megan Scheetz - Support Coordinator

You can contact the above Mercy Contact staff by phoning reception on 02 6043 3500

Mark Peacock - Brand Manager Orange - 02 6360 2948Margaret Gleeson - Branch Manager Narrabri - 02 6792 5793

OUR VALUES

Compassion in taking time to listen to and understanding each storyHospitality in our friendly caring and non-judgmental supportRespect for individual decisions and choicesInnovation in finding better ways to meet needs andTeamwork to provide consistent high quality support

Copyright copy 2018 Mercy Connext All rights reserved

Want to change how you receive these emailsYou can update your preferences or unsubscribe from this list

VISIT OUR FACEBOOK PAGE - wwwfacebookcommercyconnect

VISIT OUR WEBSITE - wwwmercyconnectorgau

This email was sent to

ltltEmail Addressgtgt

why did I get this

unsubscribe from this list

update subscription preferences

Mercy Connect middot 30 Bottlebrush Street middot Thurgoona NSW 2640 middot Australia