Mentoring and Coaching:Lift as you climbAnne-Marie Archard

Director

London Leadership Academy

What’s the difference between coaching

and mentoring?

Push and Pull

Directive

Non- Directive

Tell

Instruct

Advise

Feedback

Suggest

Question

Summarise

Paraphrase

Reflect

Listen

Coaching

Mentoring

Coaching - a definition

• Coaching is based on the principle that an

individual is ultimately responsible for their

lives and the results they are getting. If we

acknowledge that we are responsible for

something, it follows that we have power

and influence over it.

Mentoring – a definition

• "A mutual relationship with an intentional

agenda designed to convey specific

content along with life wisdom from one

individual to another. Mentoring does not

happen by accident, nor do its benefits

come quickly. It is relationally based, but it

is more than a good friendship…mentoring

is not two people who just spend time

together sharing".

What to look for in a mentor

Compatibility

Trust

Expertise

Contrast

What to look for in a coach

Provokes

Gives direction

Offers Stretching goals

Challenges Blocks

Sees stasis as complacency

Collaborative

Sharing and learning

Joint pursuit of best outcomes

Collegiate partnership

Sense of inspired co-creation

Contracting

Exploring understanding

Clarifying needs and capability

Establishing a working relationship

Agreeing goals

Sanctuary

Empathy

Consideration

Holding a belief in potential

Time and Space for reflection and

recovery

Support

Ch

allen

ge

Source: TPC Health

Introduction to the T-GROW Coaching

Model

Exercise - 20 things you are tolerating

• Take 5 minutes to review and then write your own list of about 20 things.

• Share these with a partner and have a conversation about what you can do about them.

• Identify those that you can deal with easily – make a commitment to do something about them.

• Identify those that probably don’t matter if you accept them.

• Identify those you really need to work on – these may form some of the areas you want to work on with a coach or mentor

I do not have enough storage space for all my office files.

My desk is full of stacks of papers.

My wallpaper is peeling in the bathroom.

The kitchen needs a dishwasher.

I don’t schedule enough time to relax/meditate.

Storage shed that is so full you can’t get into it.

Investments that should be re-evaluated but haven’t been.

I am tolerating the no-leadership style of my boss.

I am tolerating negative attitudes of people with whom I work.

I am tolerating needy relatives.

I am tolerating poor customer service and inadequate responses from salespeople.

I am tolerating low levels of reserves.

I am tolerating my lack of creative outlet.

I am tolerating a profession whose goals and standards I can no longer relate to.

A colleague who has more tolerations than I do and spends all day talking about them.

Being the office dumping ground because I’m such a good listener.

Having a sugar and caffeine addiction.

Living with a constant inner sense of deep frustration.

Not getting enough of deep belly laughing every day.

My partner chews their food noisily.

My bedroom has no table light.

I have no reserve of income.

I have not taken a holiday for years.

I have not replaced my shoes, even though they are worn.

The car needs washing.

No sport or recreation in my life.

Not going dancing regularly.

Underselling myself.

Shelves waiting to go up.

Cupboard door hanging off.

Currently weak networks.

I am tolerating credit card debt.

I am tolerating a lack of discipline in myself.

I am tolerating my spouse’s tone of voice when they talk to me.

I am tolerating too much e-mail.

I am tolerating too much television in my home.

Tolerations

Coaching Questions

• What are the three biggest changes you

wish to make in your life right now?

• What are the three biggest opportunities

you have right now that you are not making

the most of?

• What feeling is most important for you to

have a lot more of and quickly?

A call to action – lift as you climb

• We can’t just look at the glass ceiling, we need to look at the sticky floor, what does this mean as you think about your progression and the support?

• How are we supporting the bottleneck at bands 5,6 and 7?

• What are you doing to support inclusive mentoring, through a joint mentoring approach?

National OffersReturn to work mentoringTransitioning back into a complex and changeable system can be a difficult and lonely journey, which is why we’re offering NHS leaders at all levels an inclusive mentoring support package.

Ethical Mentoring ProgrammeWe’re looking for prospective and accredited mentors for our Ethical Mentoring programme who could give colleagues timely, relevant and impactful mentoring support during difficult times.

https://www.leadershipacademy.nhs.uk/resources/coaching-register/

East of England

East Midlands

Kent, Surrey and

Sussex

London

North East

South West

Thames Valley and

Wessex

West Midlands

Yorks and Humber

https://eoeleadership.hee.nhs.uk/coaching_and_mentoring

https://www.leadershipeastmidlands.nhs.uk/coaching-0

https://coachingandmentoring.kssleadership.nhs.uk/

https://www.londonleadershipacademy.nhs.uk/coaching-and-mentoring

https://www.nelacademy.nhs.uk/coaching-and-mentoring

https://www.nelacademy.nhs.uk/coaching-and-mentoring

https://www.southwestleadership.nhs.uk/coaching-mentoring/

http://www.tvwleadershipacademy.nhs.uk/coaching-and-mentoring

https://coachingwm.hee.nhs.uk/

https://www.hee.nhs.uk/our-work/leadership/yorkshire-humber-leadership-academy

Local Coaching links

Any Questions