Mendoza Chavaria Valeria Business Portfolio.docx

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

CARRERA DE IDIOMAS

MODALIDAD PRESENCIAL

PORTFOLIO

“BUSINESS I”

Fourth Semester “ A”

Student´s name: Valeria Carolina Mendoza Chavarria

Professor´s name: Lic. Mg. Edgar Encalada.

AMBATO – ECUADOR

October 2015 – March 2016

TABLE OF CONTENTS.

MISIÓN............................................................................................................................ 3

VISIÓN............................................................................................................................. 3

PERFIL DEL EGRESADO.............................................................................................. 4

CURRICULUM ............................................................................................................... 5

STATEMENT OF PERSONAL LEARNING GOALS....................................................6

SYLLABUS ..................................................................................................................... 7

ELEMENT 1 .................................................................................................................. 21

ELEMENT 2 .................................................................................................................. 24

ELEMENT 3 .................................................................................................................. 27

ELEMENT 4 .................................................................................................................. 31

ELEMENT 5 .................................................................................................................. 33

FINAL REFLECTION....................................................................................................37

FINAL PORTFOLIO RUBRIC......................................................................................38

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

CARRERA DE IDIOMAS

MISIÓN

Formar profesionales líderes competentes, con visión humanista y

pensamiento crítico a través de la Docencia, la Investigación y la

Vinculación, que apliquen, promuevan y difundan el conocimiento

respondiendo a las necesidades del país.

VISIÓN

La Carrera de Idiomas de la Facultad de Ciencias Humanas y de la

Educación de la Universidad Técnica de Ambato por sus niveles de

excelencia se constituirá como un centro de formación superior con

liderazgo y proyección nacional e internacional


FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRRERA DE IDIOMAS

2.3 Perfil del egresado

Al concluir la Carrera de Idiomas los estudiantes demostrarán haber adquirido y

desarrollado las siguientes competencias, capacidades, habilidades, destrezas y

desempeños como resultados de su formación profesional:

1. Usa el idioma inglés a un nivel B2 del Common European Framework.

2. Maneja competentemente los métodos y estrategias metodológicas para la enseñanza

del idioma inglés según las exigencias del Teaching Knowledge Test (TKT)

3. Diseña programas o cursos específicos y sus respectivos materiales didácticos.

4. Elabora materiales didácticos mediante la utilización de NTIC´s.

5. Transforma el contexto educativo a tráves de la práctica de valores.

6. Genera escenarios de aprendizaje significativos dando lugar a la investigación

participativa, el aprendizaje basado en problemas y el trabajo en equipo.

7. Maneja leyes y reglamentos de Educación Ecuatoriana.

8. Aplica técnicas de valoración de los aprendizajes, así como también de su propio

desempeño docente.

9. Manejo de los aspectos sociales, intelectuales y psicológicos de los estudiantes para

promover el aprendizaje.

La Carrera de Idiomas adopta como instrumentos de evaluación interno del perfil de

ingreso dos simulaciones de exámenes con estándares internacionales. Siendo así,

Teaching Knowledge Test (TKT) test de acreditación internacional para la enseñanza del

inglés y Test of English as a Foreign Language (TOEFL) para la competencia

STUDENT´S C.V.

PERSONAL INFORMATION:

NAME: Valeria Carolina Mendoza Chavarría

I.C: 2300621063

DATE AND PLACE OF BORN: Santo Domingo June 5th, 1996

AGE: 19 years

ADRESS: Ambato- Ecuador

TELEPHONE: 0982258094

E-MAIL: [email protected]

STUDIES:

ELLEMENTARY SCHOOL: “Jorge Washington” (2008)

HIGH SCHOOL: Unidad Educativa “Eloy Alfaro” (2014)

UNIVERSITY: Universidad Técnica de Ambato

mailto:[email protected]

STATEMENT OF PERSONAL LEARNING GOALS.

English is a language that is very important around the world not only for its

popularity, it is also because with the English language people can get involved in the

business world. As we know English is a language that is used in every single country to

make a product well known around the world and that is why it is a language that is

necessary to know especially if we want to success in any business project.

The main reasons and expectation I have for taking Business I are that this subject

will help me a lot in the improvement of my future profession through the activities that

will be developed in classes. I think at the end of this course I will be able to recognize

some technical vocabulary for communication within the business context, to apply rules

of socialization with people of different cultures in order to interact in the business world,

to analyze rules of communication through technological resources for business issues,

to prepare simulated telephone support in different commercial aspects, to assess business

projects for entrepreneurships. So, I think those activities will help me to have a better

understanding about the business subject because it is the first time I will take this subject.

I will contribute to attain the learning outcomes successfully applying the

techniques to develop the skills not only in class. I will apply them at home and wherever

I am with my friends. I will communicate in English in all the occasions that will appear.

Also, I am going to do my best, participating in an active way in class, doing my

homework, paying attention in classes and asking some things that I don´t know or

understand to the teacher because those things are essential in a student to understand a

topic.

SYLLABUS


FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÒN

CARRERA DE IDIOMAS

MODALIDAD PRESENCIAL

SÍLABO

BUSINESS “EMPRENDIMIENTO”

Octubre 2015 – Marzo 2016

EDGAR ENCALADA TRUJILLO

Magister en Lingüística Aplicada a la Educación Bilingüe Español – Inglés

Licenciado en Ciencias de la Educación especialidad Inglés

AMBATO - ECUADOR

2015

2

I. GENERAL INFORMATION

Subject

Business (Emprendimiento)

Program

Carrera de idiomas

Code: FCHE/I/MP/2129/06/06

Prerequisites: NONE

Study Modality: Presencial

Subject Code

Curricular Organization Unit:

Profesional

Credits: 3

Level:

Fourth

Corequisites:

Subject Code

1. Language

Teaching

Strategies

FCHE/I/MP/2129/06/05

Hours per Week

Class Hours:

3

Theoretical:1

Practical:2

Tutoring Student

Hours:

On Campus:1

Virtual:

TOTAL LEARNING HOURS : WEEK HOURS:3

HOURS DURING THE SEMESTER

NUMBER OF SEMESTER HOURS: (16 weeks x 3 hours) = 48 hours

INTERDEPENDENT HOURS: 56 hours

ACADEMIC TUTORING: 16 hours

TOTAL HOURS: 48+56+16 = 120 hours (3 credits)

II. PROFESSOR'S TEACHING PROFILE

Professor's name: Encalada Trujillo Edgar Guadia

Academic degree: Magister en Lingüística Aplicada a la Enseñanza Bilingüe Español -

Ingles

Knowledge area:

Broad field 01 Education

Narrow field 011 Education

Detailed field 0114 Teacher training with subject specialization Bachelor's degree: Licenciado en Ciencias de la Educación especialidad Inglés

Knowledge area:

Broad field 01 Education

Narrow field 011 Education

Detailed field 0114 Teacher training with subject specialization Professional experience: 15 years

Teaching experience: 18 years

Program Academic area: Pedagogical and Psycholinguistics Competence

Professsor's schedule (practical application and learning experimentation) :

Wednesday from 10:00 to 12:00

3

Friday from 9:00 to 10:00

Professor's schedule (Academic tutoring):

Tuesday and Thursday from 13:00 to 14:00

Phone numbers: 032 800 435 - 0996575373

E-mail: [email protected]

III. COURSE DESCRIPTION AND OBJECTIVES

Purpose

Use English in an oral and written way to communicate efficiently in a business context

according to the requirements of a global world.

Course Description:

Business communication involves constant flow of information as a fundamental part of

any organizations. It involves number of people. Communication here plays a very

important role in process of directing and controlling the people in the organization.

Immediate feedback can be obtained and misunderstandings if any can be avoided.

So, the aim is to develop learners’ confidence and fluency in some basic areas of business;

as well as improving communication techniques and developing and consolidating the

target language in this context. Besides, students will be able to recognize some technical

vocabulary within the business context, apply rules of socialization with people from

different cultures; analyze rules of communication through technological resources. Also

they will prepare simulated telephone support and assess business projects. This syllabus

contributes to the development of the Communicative Competence in correspondence to

the Council Common European Framework level B2.

Course General Objective:

To communicate in English using the language skills of reading, listening, speaking and writing

in the business world.

Course Specific Objectives :

1. Recognize some technical vocabulary for communication within the business context

2. Apply rules of socialization with people of different cultures in order to interact in the

business world.

3. Analyze rules of communication through technological resources for business issues

4. Prepare simulated telephone support in different commercial aspects

5. Assess business projects for entrepreneurships

4

IV. COURSE STUDY PROGRAM

Curricular Units

U.1 Recognize some technical vocabulary for communication within the business context

Thematic Units

Class Hours Tutoring

Hours

Independent hours

including research and

community service

Assessment tools

Theoretical Practical

1.1 Some business terms 1 3 Tasks

1.2 Cross cultural understanding 1 2 1 3 Scoring scales

1.3 Welcome visitors 1 2 1 3 Questionnaires

1.4 Small talks: keeping the conversation going 1 2 1 3 Mind maps

Written tasks

Summative tests

Digital tasks in Excell

SUBTOTAL HOURS 4 6 3 12 TOTAL HOURS 25

Learning outcome: Present a conversation about keeping the conversation going during small talks based on the corresponding units of the book

Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learning

Educational Strategies: Simulations; Conferences; Mind maps creation

Didactic Resources: Slides, markers, projector, audiovisual aids, internet

5

U.2 Apply rules of socialization with people of different cultures in order to interact in the business world.

Thematic Units

Class Hours

Hours of

Tutoríng

Independent study

including research and

relationship with the

society

Mechanisms and assessment

tools

Theoretical

Practical

2.1 Cross cultural understanding 1 1 1 3 Tasks

2.2 Inviting, and accepting or declining. 1 1 1 Scoring scales

2.3 Eating out with visitors 1 1 1 3 Questionnaires

2.4 Cross cultural understanding 1 1 1 Mind maps

2.5 Inviting, and accepting or declining. 1 1 2 Written tasks

Summative tests


Tasks

Scoring scales

Questionnaires


Unit Learning outcome: Write and present scripts about ways to invite visitors to have a social time based on what was covered in class.




6

U.3 Analyze rules of communication through technological resources for business issues

Thematic Units

Class Hours

Hours of

Tutoring

Independent study including

research and relationship

with the society


tools

Theoretical

Practical

3.1 Preparing to make telephone calls. 1 2 1 2 Tasks

3.2 Receiving calls. 1 1 1 Scoring scales

3.3 Asking for and giving repetition 1 1 1 2 Questionnaires

3.4 The secretarial barrier 1 1 1 3 Mind maps

3.5 Sample Business Letter 1 1 1 3 Written tasks

Summative tests


Tasks

Scoring scales


Unit Learning outcome: Participate in role plays about receiving phone calls and a Business letter based on the contents of the textbook.




U.4 Prepare simulated telephone support in different commercial aspects

7

Thematic Units

Class Hours

Hours of

Tutoring



with the society


tools

Theoretical

Practical

4.1 Cross-cultural communication on the telephone(1) 1 1 2 Tasks

4.2 Setting up appointments 1 1 1 Scoring scales

4.3 Changing appointments 1 1 3 Questionnaires

4.4 Ending a call 1 1 1 Mind maps

4.5 Cross-cultural communication on the telephone (2)- 1 3 Written tasks

4.6 Problem solving on the telephone 1 1 2 Summative tests

4.7 Complaints 1 1 Digital tasks in Excell

Tasks

Scoring scales

SUBTOTAL HOURS

5 6 4 10 TOTAL HOURS 25

Unit Learning outcome: Design and present a short role play about using the telephone based on the dialogues covered in class




8

U.5 Assess business projects for entrepreneurships

Thematic Units

Class Hours

Hours of

Tutoring



with the society


tools

Theoretical

Practical

5.1 The structure of decision making meetings 1 Tasks

5.2 Starting and asking for opinion 1 2 Scoring scales

5.3 Interrupting and handling interruptions 1 1 1 2 Questionnaires

5.4 The structure of decision making 1 Mind maps

5.5 Stating and asking for opinion 1 1 Written tasks

5.6 Interrupting and handling interruptions 1 2 Summative tests

5.7 Asking for and giving clarification 1 Digital tasks in Excell

5.8 Delaying decisions 1 1 2 Tasks

5.9 Ending the negotiation 1 Scoring scales

SUBTOTAL HOURS

5 5 3 8 TOTAL HOURS 21

Unit Learning outcome: Create a project according to an enterprise trying to sell a product based on the suggestions given in class. Interdisciplinary project




9

V. NORMATIVE STANDARDS EVALUATION

Specific Objectives

Diagnostic

Evaluation

Formative

Evaluation

Summative Evaluation

1. Recognize some technical vocabulary for communication within the business context

Techniques and

instruments:

Teacher observation

Questionnaire

Oral test

Oral presentations

Rubrics for Oral

presentation

Questionnaire

2. Apply rules of socialization with people of different cultures in order to interact in the

business world.

Techniques and

instruments:

Questionnaire

Oral participation

Observation

Questionnaire

Written activity

Presentation

Oral and written

quizzes

3. Analyze rules of communication through technological resources for business issues

Techniques and

instruments:

Oral test

PORTFOLIOS

Oral presentations

Oral and written

quizzes and tests.

Oral presentations.

Rubric for oral

presentations

Questionnaire

4. Prepare simulated telephone support in different commercial aspects

Techniques and

instruments:

Teacher observation.

Oral and written

quizzes and tests.

Portfolios.

Rubric for mid-

term oral

presentations

5. Assess business projects

Techniques and

instruments:

Teacher

observation.

Oral presentations.

Portfolios.

Learning logs.

Oral and written

quizz

Rubric for final oral

presentations

10

VI. BIBLIOGRAPHY

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Sweeney, S. 2004 Communicating in

business

2nd

Edition

Cambridge

University

Press

England, Essex 320

CODE/ DATABASE LOCATION: Código de Biblioteca 659=20)

(Inventario: 08011)

COMMENTARY:

This is a short course for business English students which will be familiarized

with the business world

NUMBER OF

ISSUES

PRINTED: X

DIGITAL: 1

VIRTUAL: X

URL: http://assets.cambridge.org/97805215/49127/sample/9780521549127ws.pdf

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER

EDITORIAL CITY/COUNTRY

NUMBER OF

PAGES

Heisterberg, R. 2014 Creating Business Agility:

How Convergence of

Cloud, Social, Mobile,

Video, and Big Data

Enables Competitive

Advantage.

Editorial

Wiley

387

CODE/ DATABASE LOCATION: COMMENTARY: The book describes the agility that comes from collaborative commerce, and

provides key decision makers the implementation roadmap they need to build a

successful business ecosystem.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/uta/docDetail.action?docID=10925541&adv.x=1&p00=hb1&f00=lccn&p00_upper=hj9999

http://site.ebrary.com/lib/uta/docDetail.action?docID=10925541&adv.x=1&p00=hb1&f00=lccn&p00_upper=hj9999

11

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Esteban, J. L. 2014 Vive tu sueño, emprende. Editorial UOC,

S.L., 2014 249

CODE/ DATABASE LOCATION: COMMENTARY:

It is necessary to keep on struggling constantly in order to achieve our goals,

this text gives you a series of strategies to get your dreams.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/utasp/docDetail.action?docID=10902828&p00=emprendimiento

ADDITIONAL BIBLIOGRAPHY

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Frey, R 2012 Successful Proposal

Strategies for Small

Businesses: Using

Knowledge Management

to Win Government,

Private-Sector, and

International Contracts

6th Edition Editorial

Artech House

Chicago, Illinois 723

CODE/ DATA BASE: COMMENTARY:

This guide maps and details every stage of the contractor proposal response

lifecycle and shows readers how to produce proposals which maximize their

company's strengths and respond fully to client criteria.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/uta/docDetail.action?docID=10583833&p00=enterpreneurship

http://site.ebrary.com/lib/utasp/docDetail.action?docID=10902828&p00=emprendimiento

http://site.ebrary.com/lib/uta/docDetail.action?docID=10583833&p00=enterpreneurship

12

VII. SYLLABUS APPROVAL Date prepared: September 21st, 2015

Lic. Edgar Encalada Trujillo. Mg.

SUBJECT PROFESSOR

Date of approval: September 23rd, 2015

Lic. Marbella Escalante. Mg. Mg. Verónica Chicaiza Redin PhD.

Area Coordinator Program Coordinator

Syllabus Evaluator Syllabus Validator

Dr. Marcelo Núñez Mg.

Faculty Sub-Dean

Approval

13

EVIDENCE FOR UNIT 1

Recognize some technical vocabulary for

communication within the business context.

LEARNING OUTCOME

Present a conversation about keeping the

conversation going during small talks based

on the corresponding units of the book.

15

EVIDENCE FOR UNIT 2

Apply rules of socialization with people of

different cultures in order to interact in the

business world.

LEARNING OUTCOME

Write and present scripts about ways to invite

visitors to have a social time based on what was

covered in class.

18

EVIDENCE FOR UNIT 3

Analyze rules of communication through

technological resources for business issues.

LEARNING OUTCOME

Participate in role plays about receiving

phone calls and a Business letter based on

the contents of the textbook.

21

EVIDENCE FOR UNIT 4

Prepare simulated telephone support in

different commercial aspects.

LEARNING OUTCOME

Assess business projects for

entrepreneurships.

24

EVIDENCE FOR UNIT 5

Assess business projects for

entrepreneurships.

LEARNING OUTCOME

Create a project according to an enterprise

trying to sell a product based on the

suggestions given in class. Interdisciplinary

project.

25


FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACION

CARRERA DE IDIOMAS

BUSINESS I

STUDENTS:

LOPEZ ANA BELEN

MENDOZA VALERIA

RENJIFO MONICA

DATE: Fefruary 17th, 2016

TEACHER: Lic. Mg. Edgar Encalada

4TH LEVEL

LEARNING OUTCOME 5

“BUSINESS PLAN”

October 2015- March 2016

Ambato - Ecuador.

26

“SMART CLOTHES”

EXECUTIVE PLAN

Nowadays technology has taken an important role in

our daily life.

“Outfitech” our new company that is located in

Ambato will offer a variety of Smart clothing for all

ages.

“Outfitech” will offer all the available technology in

your hands and create Smart daily clothing at

affordable prices.

27

MISSION

The company sells all kind of Smart good quality

clothes such as jackets, t-shirts, pants, casual shoes,

snickers and sportswear clothes.

These kind of clothes are made of different kind of

technologies depending on costumers needs.

The company wants to provide the highest quality

customer service.

28

OBJECTIVES

Provide some technology advantages into your hands.

Offer good quality clothing and deliver the highest

quality costumer service.

Become the leader industry in making this kind of

clothes.

29

COMPANY INFORMATION

Location:

Ambato (Los Chasquis y Rio Pallatanga)

Company Ownership:

Lopez Ana Belen, Valeria Mendoza, Monica Renjifo

and investors budget.

Contact for sales:

0982258094

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PRODUCT DESCRIPTION

t-shirts _ $35

These t-shirts will change their color due to your

body temperature.

They will also measure your heart beating rate.

PRODUCT DESCRIPTION

Sportswear clothes - $65

They won´t allow you to sweat.

31

They will control your body temperature and

regulate it.

32

FINAL REFLECTION

English is a language that is studied in every single career and is used in almost

all jobs especially in some important enterprises that are international and have

conventions with others countries. In consequence, if we want to learn the skills to have

a better communication with people who are involved in the business world is necessary

to study and understand the different techniques that are used in the business context.

Business I helped me a lot because it was a new subject for me and all the things

that were provided in classes were very helpful in my present career and in my future

profession as a teacher. I learnt important and interesting things as recognize some technical

vocabulary for communication within the business context, in which I learnt some new

vocabulary and expressions that helped me to express my ideas in a better way when I am with

business people. In the objective prepare simulated telephone support in different commercial

aspects, I learnt how to answer and express my ideas while having a business phone call with

confidence. Finally, in the objective assess business projects for entrepreneurships, I learn to

create and write business projects. I was the most important thing I learn because I will be

involved with some projects and in this subject I learnt the base for my future projects.

In conclusion, Business I was a subject very useful in my training as a student

because with all the knowledge that was provided to me I will have an improvement.

Also, in my future profession as a teacher because everything I learnt is very useful and

applicable in daily activities.

33

PORTFOLIO RUBRIC

Mendoza Chavaria Valeria Business Portfolio.docx

Education

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