Wednesday, November 29, 2017

BOARD of DIRECTORS MEETING8520 Allison Pointe Blvd. Suite 220, Indianapolis, IN 46250

MINUTES

Present: Peter Clonts, Alexa Coy, Matthew Chambers, Kimber Rueff, Myra Ansley, Paula Hoback, Mary Ann Sanchez, Lucia VillalobosPhone: Tammy Lantz, Rich Bayley, Erin Hervey, Nahire

Call to Order: Meeting is called to Order at 6:00 pm

Last Meeting Minutes Approved by Mary Ann Sanchez, Paula Hoback seconded the minute approval

Past Open Action Review Indiana Logistics Directory

o Open item, moved to January Rich to schedule website training

o Open item, need to schedule Jason to learn more about LinkedIN Insight Tagging

o Open Item Lucia to put the points of how many points you’ll earn at each PDM on the advertisements

o Open Itemo Last advertisement said “you could earn certification points”o Update on combo networking event and education on how to earn and apply for points.

Target first meeting in 2018 (February) Peter to teach Erin how to put classes that are on our website on APICS.org

o Open Itemo Peter will load all back events, then transfer to Erin.

Rich, Peter and Tom to go to the bank to transfer the account name.o Completedo Chase doesn’t offer that type of account anymore, so maintaining that account was and will be a

challenging experience Paula to have baseline performance done for each of the 43 standards  

o Completed Paula to update the board report template

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o Will be completed by December meeting Paula to update Board Roles and Responsibilities (SOPs)

o Completed Board of Director Succession Planning

o Will put into CBAR action plans Mary to follow-up with Miles regarding Tow Yard Brewery bill

o Miles said he hadn’t gotten the bill yet.

Marketing Update: Jason Jackson No update.

Programs Update: Lucia Villalobos Next event is brewery tour at Sun King Brewery It generally takes a couple of days from when we submit a publishing request to when it shows up on the

website. What is the current frequency of reminder emails prior to the event?

o Used to do two weeks out, one week out, four days out, two days out and day of (if we still had slots open)

o Generally had good attendance, but that could be several factors (location, cost, topic) Goal is to have everything from January to June published, to give more time for marketing. Have a meeting between marketing and programs and eduction to align the schedule.

o There is a CBAR standard to have a programs policy document. For each program, here is the frequency of marketing.

o It’s marketing responsibility to send the emails reminders out. Beginning of next PDM, will have 0 minutes on how to get points to maintain your certification Pull or create a one-pager on how to maintain certification. (Myra)

o Might already be a one-pager on apics.org in maintenance section Who is responsible for format of the website?

o There is a folder on the website, named “Photo Gallery”, under “Media Manager”o Have been used in past for PDMs.o Currently we can’t put photos in the rotation on the main home page, but Rich can ask StarChapter

how to do that.o Would like to have the pictures “above the fold”. So you don’t have to scroll to see them.

Student chapters on CIND doesn’t include IUPUI.

Education Update: Pru Strain-Gamso Pricing and authorizations for private class instructor kits and participant systems

o In the past we have sold instructor kits to organizations o Want to make sure that anyone that does that training has access to the training process.o Training process has changed over last few months.o Question was raised when a company came in and asked for the instructor kit. o In the past, we charged a minimal amount.o Should we sell them? And if so, how much? Do we ask that the organization purchase them, or can

they borrow from the chapter? To get consistency need to develop a strategy.

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o Not making or losing a lot of money either way. Some instructors devote a lot of energy to teaching, and if we say that they can’t purchase materials, that will not go over well.

o We can only legally support APICS IDP certified instructors.o When a company instructs the class, and they don’t use any IDP instructor, the chapter isn’t putting on

the class. A chapter supported class is taught by an IDP instructor.

o Selling instructor kits is just a straight buy, which is easy money for the chapter.o If we decide as a chapter not to sell it, companies will just purchase it on their own.o There is nothing that says the kits must be taught by an IDP instructor. o Our commitment is to say any chapter supported class is taught by an IDP.o If a company purchasing the material, they will get all the access with the kit. o What is our pricing for the kits? Will discuss offline.o They won’t be able to borrow the kits anymore, because there will be a licensing associated with it.

The slides are all online, so they will need a log-in for it. o Currently, when instructors borrow from the chapter, they get all the books, and then Michelle grants

them instructor access.o Discuss chapter ownership verse company ownership.o When will this be resolved? The company needs to purchase before the end of the year.

Let’s sell it for what we’ve been selling it for, then if we need to increase it, we can. Instructure Pay

o Recently, Roche held a class, but they only had three Roche people. They allowed public people come in. If Roche didn’t allow that, these people wouldn’t have taken the class, because our chapter wouldn’t have held a class.

o Asking the board to pay the Roche instructor who allowed the three public people to come. We’d like to compensate her for that since she didn’t teach a public class which would have been paid.

o When instructors teach a class for their day-time company, they don’t get paid.

Motion: To pay Kimber $1,000 for instructing a CSCP class this semester. The chapter would still net 50% of what we made on the class.

Second: Tammy seconds. Vote: Ayes have it. Resolved: Motions passes.

Instructure Payo Currently, it’s a straight $2000 to teach a class.o Proposing to increase pay for CPIM class from $2000 to $2500 for a three day class. o Proposing to increase CLTD and CSCP from $2000 to $2500 and those are three and four days.o Budget assumes CPIM 2 pay is $3750. That projection is five to six days of class time.

Used to be 4 modules, which was paid at $8000.

Motion: To increase the instructor pay as stated above. Second: Tammy seconds. Vote: Ayes have it. Resolved: Motions passes. New instructor pay is as follows.

CPIM 1 $2500

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CPIM 2 $3750 CLTD $2500 CSCP $2500

Individual self-study learning system purchases – via chapter, or via corporate?o We have told people in the past that if they don’t take the class, the chapter won’t sell the material.o We should change the policy, because the chapter gets a discount on this material. o Will discuss offline to determine pricing and execution

Updates for online instruction pilot programo These courses are actually scheduled time, in front of their computers. o There is a requirement of “online-face-time.”o Six month pilot has been extended to June. o Customer base now is continental USA.o Could we offer classes in Spanish?

APICS corporate will not translate the materials. Classes could be taught in Spanish.

Finance: Tom Cook Chapter asset listing Miles still hasn’t heard about the bill from Tow Yard Brewery Peter to get chapter business cards.

o Would list who to contact to get involved.

Quality Update: Paula Hoback CBAR is at 70. We need 15 to be Gold Status For next board meeting, will have action items and development plans. Will finalize in a meeting that those

items are what we decided to pursue.

President Update: Peter Clonts Chapter Strategy Away Day in January

o Would like it to be an all-day event, instead of breaking it up in smaller sessions. o Typically, we would pick a Saturday. Would anyone object to using MLK day?

Lilly does not get that day off. Peter will send out a poll for Saturdays.

Recognitiono Send your T-shirt size to Peter

Student Chapters: Mary Ann Sanchez Case Competition Update

Student Ambassadors: Myles Watson Inviting students via word-of-mouth to next PDM

o Can’t advertise publically because it’s an 21 and over event. Could we give a small scholarship to be an Student Ambassador? Peter to give Miles his budget.

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Membership: Matthew Chambers Increased since last meeting.

o Number discrepancies because of conflicting metrics.o Starting in December will use the new reporting methods that will be more accurate.

Rebateso Our chapter has 175 members who have been members for longer than 5 years.o Webinar next week for us to understand how the rebates will affect the chapter.o APICS Corporate is selling this as an incentive to keep the chapter good retention rates.o This has a direct bottom line impact.

Company Coordinators No update.

Publicity: Erin Hervey No update. Get materials to Erin for the newsletter by Friday.

IT/WEB: Rich Bayley No update.

District Representative Update: Tammy Lantz No planned district meetings.

Administration: Myra Ansley No update.

Adjourn: Meeting is adjourned at 7:59 pm.

Board Updates:

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C-BAR MetricS1.A2 no Did the chapter perform at least three Professional Development event surveys?S2.H3 yes Did the chapter create/review SOP that explains the responsibilities of each position?S2.H4 yes Did your BOD establish metrics and measure its successes in support of the strategic plan during the year? S2.H7 yes Did the chapter win an award in the chapter incentive award program during the previous year? S2.H8 yes Did the chapter utilize the Net Promoter Score method to gauge the Chapters performance from the Chapters customers view?S2.H9 yes Is the Chapters Net Promoter Score positive?

Chapter Strategic Metrics THIS YEAR GOAL LAST YEAR1 # of Surveys Distributed 3 8 6

From CPIM Classes 1 1From CSCP Classes 0From CLTD Classes 1From PDM Events 2 5 5From Other Events 0From Board Member Survey 0From Membership Survey 1 1 Distributed Aug 27. Closed Sep 30.

Committee Members

Other Activities to note:1) Baseline CBAR completed against 43 standards. Baseline score = 68. Need 85 for GOLD status. Create action plans to address gaps at November Board mtg.

2) Updated BOD report template not complete. Will distribute in December against new CBAR standards along with corresponding metrics.

3) Standard Operating Procedures for all Board positions must be reviewed and updated by end of December. Propose to rename to: Roles and Responsibil ities

4) See October PDM survey results below.

Board Report Quality

29-Nov-2017Submitted by: Paula Hoback

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Central Indiana APICS Professional Development Meeting – October 12, 2017 SURVEY RESULTS“It Really IS Rocket Science!!” with Alice Bowman Total surveys completed 31

APICS - 3ISM - 1 ASQ - 1All other surveys left this blank

How did you hear about this PDM?

APICS Web Site

Marketing Email Blast

APICS-IN President

Email Blast

APICS Web Site - 6Marketing email blast - 2President email blast - 3Word of Mouth - 10Professor/school/other - 10

Was the PDM registration process easy to navigate?

Yes No

Yes - 30 No - 01 2 5 Average score (question 3): 4.1

Strongly Disagree

Disagree Strongly Agree

1 2 5 Average score (question 4): 3.4Strongly Disagree

Disagree Strongly Agree

1 2 5 Average score (question 5): 4.6Strongly Disagree

Disagree Strongly Agree

1 2 5 Average score (question 6): 4.8Strongly Disagree

Disagree Strongly Agree

1 2 5 Average score (question 7): 4.5Strongly Disagree

Disagree Strongly Agree

General: What is your preferred meeting time for future APICS PDMs?

5:30–8:00 PM

(current)

Morning meeting

Different day?

Current time - 29Morning meeting - 0Lunch meeeting - 1Other - 1 (weekend) Different day - 0

General: Would you like to have extended networking time at future APICS PDMs?

Yes No

Yes - 14 No - 11

Net Promoter Score: 44%# of Promotors (9-10) 17 53%# of Passives (7-8) 12 38%# of Detractors (0-6) 3 9%

CommentsLacks info about supply chainI loved the topic and enjoyed the talkThank you for allowing so many students to attend.Very good job speaker and host. Entertaining.Very interesting topic. ThanksReally enjoyed talkingng with speaker and listening to presentation.Great speaker!From the experience, networking could be more effective if participants are organized into groups that change to allow more connection time with everyone.

0-10

Lunch meeting Other suggestion?

Not at all likely

The speaker was responsive and answered questions effectively

3

Somewhat Agree

4

Agree

Participants were encouraged to take part in the PDM discussion

3

Somewhat Agree

4

Agree

How likely are you to recommend an APICS PDM event to a colleague or friend?

The content delivered at this event can be directly applied to my job and/or personal

3

Somewhat Agree

4

Agree

The speaker delivered the discussion content clearly and used relevant examples

3

Somewhat Agree

4

Agree

Your Professional Association (please circle):

APICS / ISM / ASQ / UXPA / Agile Indy / MPUG / AITP / IFMA / IIBA / Other / None

Word of Mouth Other

Why?

The PDM provided effective networking opportunities

3

Somewhat Agree

4

Agree

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C-BAR MetricS2.I1 Yes Did the chapter donate to the APICS Educational and Research Foundation? S2.I2 Yes Did the chapter financially or otherwise support and encourage participation in a local and/or national student competition?S2.I3 Yes Did the chapter provide financial aid for students by paying their APICS membership as a chapter policy?S2.I4 No Did the chapter provide financial aid for students by providing free admission for PDM's and plant tours as a chapter policy?S2.I5 Yes Did the chapter hold any on-campus PDM's?

S2.I6a No Did the chapter have any of its professional members participate as mentors at conference? How Many?S2.I6b No Did the chapter mentor remain pen pals with at least one student for the balance of the year?S2.I7 Yes Was a chapter board position occupied by a student during evaulation year?S2.I8 Yes Did the chapter participate in a career assistance program with students? (April 18 resume building/networking event)S2.I9 Yes Does the chapter encourage students, who are not part of a student chapter, to promote APICS by attending <events>?

S2.I10 Yes Did the chapter provide financial aid for students via scholarship, grant or other financial assistance?S2.I13 Yes Did the chapter demonstate successful acceptance of APICS by creating a new Student Chapter?S2.I14 Yes Does the chapter organizational structure identify "Student Interests" as an area of focus with a position on the chapter BOD? S2.I16 No Did the chapter have aPDM meeting where a student was the presenter on a subject of the student's choice?

Other Strategic Metrics Current GOAL LAST YEAR

1 Student Membership BSU 10 15

ISU 23 37

Purdue 30 70

Uindy 16 25

IUPUI 15 30

Other 8 0

102 177 0

2 Committee Members

Other Activities to noteWorked with Myles to compile l ist of schools to look at for APICs student chaptersReached out to Purdue with no success; hoping with end of semester with that Amy David will be more responsive

Student Chapter Presidents and AdvisorsUIndy | President Abby Norman (anorman@uindy.edu) | Advisor Dr. Karl Knapp (knappk@uindy.edu)ISU | President Karl Hartwig (khartwig@sycamores.indstate.edu) | Advisor Dr. Kuntal Bhattacharyya (kuntal.bhattacharyya@indstate.edu)BSU | President Khloe Platter (kmplatter@bsu.edu) | Advisor Dr. Thawatchai Jippaiboon (tjitpaiboon@bsu.edu)IUPUI | President Miles Watson (mywatson@umail.iu) | Advisor Mark Ippolito (mippolit@iupui.edu)Purdue | Amy David

Board ReportStudent Chapters

29-Nov-17Submitted by: Mary Ann Sanchez

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10

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