SportzSoft Solutions Online Registration and Member Portal ...
Member Portal
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Transcript of Member Portal
![Page 1: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/1.jpg)
Member Portal
![Page 2: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/2.jpg)
Improved Member Experience
Platform transformation improves the capabilities of the member portal and offers new self-service tools that make it easier for members to manage their benefits and make informed decisions about their health care.
Member Portal
Streamlined Navigation
Health Savings Account
Management
Integration of Health and
Wellness tools
![Page 3: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/3.jpg)
Member Login and Registration
• Members access the familiar IBX.com.
• Re-registration is not required.
• Routing determines if the member is migrated and sends the member to the proper portal.
![Page 4: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/4.jpg)
Member Landing Page
• The member landing page brings the most frequently used features to the member’s attention.
• Standard navigation allows simple, alternate ways to easily accomplish the goals of their visit.
![Page 5: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/5.jpg)
Provider Search
There are multiple ways to access the provider directory.
![Page 6: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/6.jpg)
Provider Search
• Same provider directory.
• Familiar search capabilities.
![Page 7: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/7.jpg)
Viewing Claims
Member can also access claims information from multiple points.
![Page 8: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/8.jpg)
Viewing Claims• Historical claims from the old
platform will be available for viewing.
• New claims will display together with historical claims.
• Slider bar and date picker allows easy claim searches for up to two years.
• Payment Statements easily viewed, printed or downloaded via PDF format.
![Page 9: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/9.jpg)
My Benefits
• Accessing benefit and member information is also easily found by the member.
• SBCs will display to the member as well.
![Page 10: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/10.jpg)
My Benefits Summary Page
• Access to benefit booklets.
• Access to detailed member information and money saving suggestions.
• Hover over key items for easy explanation of health care terms.
![Page 11: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/11.jpg)
Health and Wellness Information Powered by WebMD
Health and wellness information is accessed from the landing page and through standard tab navigation.
![Page 12: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/12.jpg)
Health and Wellness Information Powered by WebMD
• Same wellness content provides a familiar user experience.
• Wellness centers provide consolidated health information.
• Existing wellness records will be converted at migration for continuityof information.
![Page 13: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/13.jpg)
ID Card requests and virtual ID card display is a highly utilized site feature.
ID Card Requests and Viewing
![Page 14: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/14.jpg)
ID Card Requests and Viewing
• ID cards can be requested and sent to any address.
• ID cards can also be viewed online and printed.
![Page 15: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/15.jpg)
ID Card Requests and Viewing• ID cards can be
requested and sent to any address.
• ID cards can also be viewed online and printed.
• Members can access a temporary ID card via their smart phone
![Page 16: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/16.jpg)
• The RX link will transition to FutureScripts for pharmacy benefits and functionality.
• The Go Green feature allows the member to eliminate paper EOBs.
Member Landing Page
![Page 17: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/17.jpg)
The list of referrals can be expanded to provide specific details.
Referrals Page
![Page 18: Member Portal](https://reader035.fdocuments.us/reader035/viewer/2022081519/568134b3550346895d9bd064/html5/thumbnails/18.jpg)
Spending accounts can be accessed from many entry sites from the Home page and underlying pages.
Spending Accounts