Member Pharmacy Contract Approach
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Transcript of Member Pharmacy Contract Approach
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About HealthPRO’sContract Award Process
Pharmacy Services & Pharmacy Specialties
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Who We Are
Commitment
RFP • Canada’s healthcare procurement services organization
• Invested in Canada’s healthcare system
• Advance the purchasing interests of healthcare facilities from coast to coast
• Aggregate national volumes to facilitate contracts for the highest quality products at the best price
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Our Reach
• Greatest purchasing power ever assembled within Canada’s public healthcare system.
• Membership includes 257 members representing over 800 hospitals across seven provinces and the territories.
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Pharmacy Contract Approach
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1 Plan & Develop Strategy
Many factors are considered:
Multiple Suppliers?
Hospital Specific, Critical drug?
Oncology/Paediatric drug?
New Generic Entry?
Change management considerations
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The New West Partnership and other provincial procurementguidelines governing its
membership.
Contract Cornerstone
Compliant Procurement Practices
HealthPRO follows fair, open and transparent evaluation and procurement practices to achieve the best contracts for its members.
The Ontario Ministry of Finance
Broader Public SectorSupply Chain Directives
The Agreement on Internal Trade
Our contracts comply withall provincial procurement
guidelines such as:
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Contract Cornerstone
About HealthPRO’s Pharmacy Advisory Council (PAC)
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Major RFPs Mini RFPs
Within HealthPRO’s regular contract cycle; issued upon contract expiry
Contracts are separated into distinct categories which are traditionally renewed every three years
Outside of HealthPRO’s regular contract cycle
Driven by changes in the marketplace such as new market entries
1 Plan & Develop Strategy
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Commitment in advance New market entries
2 Commit to the Contract
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Suppliers are invited to submit their proposals, which are scored to assess price, assurance of supply, quality of service and other non-clinical considerations.
Physical samples are requested from suppliers for evaluation.
3 Request for Proposal
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3 Evaluate and Score Products & Proposals
Award criteria
Product quality
Supplier service
Procurement cost
Assurance of supply
Experienced frontline clinicians and medication safety experts evaluate products based on CSHP labelling standards and ISMP safety recommendations.
Some of the product quality criteria we evaluate include:• Clarity of generic name & strength• Clear labelling• Lot number• Expiry date• Standardized GS1 barcode
Product quality makes up a greater percentage of the score than price.
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Our local teams collaborate with our national team to assist our members.
5 Award & Ongoing Support
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Post Award Assessment Service (PAAS)
Promotes patient safety: process helps members meet Accreditation Canada Standards, providing a tool to educate staff on new medications and identifying potential risks
Helps members implement new contracts: compares products and highlights changes
5 Award & Ongoing Support
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Quality assurance monitoring
Promotes patient safety
Allows members to report concerns with awarded products (i.e. label, packaging, supplier performance, etc.)
Ensures high quality throughout lifespan of the contract
Drives continual improvement in the marketplace
5 Award & Ongoing Support
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Contract Differential Refund Service (CDRS)
When a contracted product is on backorder, members have the ability to purchase the product from an alternate supplier and HealthPRO will manage reimbursement on their behalf
Convenient online service available through HealthPRO’s Member Portal
5 Award & Ongoing Support
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Drug Shortage Support
Innovative contracting strategies to mitigate the effects of shortages
National Drug Shortage Committee
Member Portal Resources: items on backorder, suggested therapeutic alternatives, estimated resupply date
5 Award & Ongoing Support
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Market & Contract Updates
Weekly newsletters, special bulletins, recall notices
Bi-weekly pharmacy technician and buyer teleconferences
Drug shortage bulletin
Global market updates and market insight
5 Award & Ongoing Support
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Continuing Education
Pharmacy Buyer Education Forum
Webinars
5 Award & Ongoing Support
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Healthcare Leadership
We help drive policy change and ensure the hospital’s voice is incorporated in issues that matter:
GS1 Standards
Assurance of supply MSSC on Drug Shortages Contract & Procurement Best
Practices Provincial Territorial DS Task Team
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National purchasing power
Flexible commitment
Compliance with regulatory procurement guidelines
Product quality
Time savings
Expertise
Networking
Healthcare advocacy
Benefits of Working with HealthPRO
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Thank You
www.healthprocanada.com