melssCRM Introduction
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Transcript of melssCRM Introduction
Email : [email protected] : +91 44 24961903/904
Customer Relationship Management
It's Simple, Intuitive and Efficient
www.melsscrm.com
www.melsscrm.com
Customer Relationship Management (CRM)
On-Demand CRM Solution Hosted Service – SaaS
Sales Force Automation
Marketing
Customer Support
All through the sales life cycle,right from lead generation throughwinning an order! And even more!
www.melsscrm.com
Module Stack
AccountsContactsLeadsCampaignsOpportunitiesQuotesInvoicesActivitiesProducts Price BooksCasesService Contracts
Security Sandbox
ReportsDashboardChartsAnalyticsCustomizability
TrackingAlertsNotificationsRemindersImport / Export
Usability / User Friendliness
Web Interface Mobile Interface
www.melsscrm.com
Reports and Analytics
Heirarchical and Cross-functional Reporting Over 50+ Reports Various Data Analytics Graphical and Animated Charts Multiple Dashboard Widgets Data Export
www.melsscrm.com
Usability
Real time dashboard Self customizable fields Notification and alerts Automated Reminders (Email and SMS*) Keyboard shortcuts Browser Independent Web 2.0 Help and Tooltips
* Terms and Conditions apply. May include additional charges
www.melsscrm.com
Customizability (Configuration?)
Customizable dashboard Module name personalization Custom reporting Own Templates Organization's logo
www.melsscrm.com
Security
SSL secured logins – 128 bit encryption
Hosted on one of the top data centers in the world
Encrypted passwords
PC based authentication
Multiple data backups
Application level security
Password Policies
One-click data backup
Audit Logs
Privacy Policy
www.melsscrm.com
How does it help me?
Streamline your business processes Information at your finger tips anywhere and at
anytime Track and get better insights of your business
activities Be agile in your customer relationship Reduce miscommunication
www.melsscrm.com
Why melssCRM?
Pay only for what you need – no CAPEX Access to your data 24x7 No long term contracts No need to invest in IT Infrastructure Highly scalable Local support It's Simple, Intuitive and Efficient
www.melsscrm.com
MEL Systems and Services Ltd.
Established in 1982. Formerly part of the Murugappa Group
Became an independent company in 1995 Headquartered in Chennai, India 6 sales and support offices across India An ISO 9001:2008
Certified Company
Thank you