Mejores prácticas y el proceso de gestión de proyectos
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06-Feb-2012 1 Session 1 Key Practices in Project Management The IT Outsourcing process (supplier) 1.0 Know yourself - Analysis 2.0 Get ready - EMP - SWOT - AP - Positioning - Market research 3.0 Show yourself - Marketing - Promotion 4.0 Do the job - Contracting - PM How Buyers & Suppliers meet 2.0 Know yourself - Analysis 3.0 Make a plan 3.0.1 Get ready 4.0 Show yourself - Marketing - Promotion 5.0 Do the job: 5.0.1 - Contracting 5.0.2 - PM 5.0.3 - After sales services 1.0 Decide to outsource 1.0.1 What to outsource 2.0 Selection 2.0.1 – Country 2.0.2 - Supplier 3.0 Craft a deal 4.0 Transition & operation 1.0 Awareness Why offshore outsourcing? • Cost reduction and cost structure optimisation • Focus on core competences • Flexibility and scalability • Immediate access to people (capacity, skills) • Immediate access to technology • Immediate access to business domain expertise • Free internal resources for other purposes • Resources are not available internally • Speed up time-to-market cycle • 24 hour work cycle • Quality improvements and process maturity • Share, transfer or optimise risks
Transcript of Mejores prácticas y el proceso de gestión de proyectos
06-Feb-2012
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Session 1
Key Practices in
Project Management
The IT Outsourcing process (supplier)
1.0 Know yourself
- Analysis
2.0 Get ready
- EMP - SWOT- AP
- Positioning- Market research
3.0 Show yourself
- Marketing - Promotion
4.0 Do the job
- Contracting- PM
How Buyers & Suppliers meet
2.0 Know yourself
- Analysis
3.0 Make a plan3.0.1 Get ready
4.0 Show yourself- Marketing
- Promotion
5.0 Do the job:5.0.1 - Contracting
5.0.2 - PM5.0.3 - After sales services
1.0 Decide to outsource1.0.1 What to outsource
2.0 Selection2.0.1 – Country
2.0.2 - Supplier
3.0 Craft a deal 4.0 Transition & operation
1.0 Awareness
Why offshore outsourcing?
• Cost reduction and cost structure optimisation
• Focus on core competences
• Flexibility and scalability
• Immediate access to people (capacity, skills)
• Immediate access to technology
• Immediate access to business domain expertise
• Free internal resources for other purposes
• Resources are not available internally
• Speed up time-to-market cycle
• 24 hour work cycle
• Quality improvements and process maturity
• Share, transfer or optimise risks
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Why NOT offshore outsourcing?
• Communication• Lack of trust• Project and global team management (complexity, loss of control)• Cultural issues• Time zone difference• Security, privacy and IP issues• Outsourcing relation management• Staff turnover• Real costs vs. promise• Service level management• Employment (political issues)• Slower innovation• Geopolitical risks
What is a project?
A set of related tasks that are coordinated and managed in order to achieve a specific objective in a
given time limit
Common characteristics of projects• Unique purpose, objective
• Has a time limit
• Coordinated effort
• Resources are necessary
• Have a sponsor or customer
• Involve risk and uncertainty
Centre for the Promotion of Imports from developing countries | May 27, 2010
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Software projects
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Centre for the Promotion of Imports from developing countries | May 27, 2010
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Unique?
Are software projects unique?
• Frequent changes
• Extensive communication
• Lack of domain knowledge
Difficult to: plan, estimate, change
• Often little discipline in the process and documentation
•Can you continue the list…?
The triple constraints
Time
Scope Cost
Cheap
Fast
Good
Project management is…
Can you continue the sentence?
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Key processes in software developmentSoftware engineering
Quality assurance
Project management
Project management framework (PMBOK)
IntegrationManagement
Time
Management
Cost
Management
Scope
Management
Quality
ManagementHR Management
Risk
Management
Communication
Management
Procurement
Management
Enter phase/Start project
Exit phase/End project
InitiatingProcesses
ClosingProcesses
PlanningProcesses
ExecutingProcesses
The project management puzzle
Classify and organise the cards
Mark those cards which you think the most important are in offshore IT outsourcing
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18 Centre for the Promotion of Imports from developing countries
