MegaDome Sports Complex Management Report

HPEM 356 December 9th, 2014

Jose Borrajo Eddie Pottichen Shane Raymond

Jeff Caputo

1. Introduction to Manual The Mega Dome offers many great opportunities for practice and training year-round regardless of outside weather conditions. As a fully insulated, heated facility we can offer a comfortable winter training atmosphere for athletes of all sports and training needs. With great summer rates we can also be your summer/rain-out location of choice for practice and games. Our adaptable playing surface makes it possible for us to offer field conditions tailored to specific sports, from softball and lacrosse to football, soccer, and even ultimate Frisbee. We also hold sport training sessions provided by trainers specialized in those specific sports. Through this manual you can learn what our facility has to offer and if it meets the necessary needs for your team to train. Contact us today to discuss how we can offer your team the perfect training conditions to allow them succeed and excel. 2. History/Background Info: 2010 – September 10th - Mega Dome doors open. January – Renovations and Lacrosse added. 2011 – Reached our 1-year goal of having 500 members. Added 2 more fields and a net divider. 2012 – June - Added Snack Stand 2013 – New Turf and New batting cage netting. 2014 – Mega Dome currently in full function. 3. Philosophy/Mission Statement:

• Provide a safe, interactive athletic environment for the general public as well as private sport organizations. This facility will provide proper athletic regulation sized fields for various types of sports with an environment the community can enjoy playing in all year round.

Goals: • To provide a state of the art customer experience and strive to exceed the expectation

of our customers, partners, and employees. • To maintain a safe and high-class athletic facility, an ideal environment for all who are

inside the dome and complementary Wi-Fi Internet access during scheduled hours. • To seek ways to give back to our community through all our interactions with our

participants, neighbors, and overall community. • To always do things in the most environmentally sound way; to respect our natural

resources and foster that mindset with all who interact with the Dome.

• Continually hire and educate staff in order to attract a general public and athletic population in order to gain more members.

4. List and Define 2 programs: Every Monday, Wednesday, and Friday from 3 P.M. to 4:30 P.M. we hold a soccer clinic that works on technical skills and ball control. Participants will benefit from this program because it breaks down the fundamentals of possessing the ball and working well under pressure. All instructors of the program are certified soccer coaches with a minimum of a Level C certification. This program is available to all members of the Mega Dome of all ages. Here at the Mega Dome we have an exceptional line of baseball coaches and trainers that will help customize the right lesson for you. Whether it’s a group of friends, a team lesson, or just an individual lesson, our staff will help you improve in any area at your own convenience. We also run baseball clinics that wok on all aspects of baseball that include hitting, pitching, fielding, catching, and throwing. The clinic is held on Monday, Wednesday, and Friday from 5 P.M. to 6:30 P.M. 5. Code of Ethics

1. The code of ethics set out below is written to all members of the Mega Dome staff and to all patrons whom are members of the facility.

2. All facility members, employees, overseers, and other representatives are responsible for understanding and observing the Code. Any individual determined to have violated the Code will be subject to appropriate disciplinary or other action, which, in the case of a team member, may include discipline up to and including termination of employment.

Members of the Mega Dome are charged with responsibility for contributing to an environment that makes participation positive and rewarding.

1. Fail to obey safety guidelines established by Mega Dome, or otherwise knowingly subject a participant to unfair physical or emotional risk.

2. Engage in unfair conduct, in particular, attempting to injure or interfere with competitors.

3. Engage in conduct towards in member that is abusive, intimidating, or embarrassing.

4. Restrict the ability of a member in participation or competition because of the member’s association with a particular organization or individual or because of members race, sex, creed, age, sexual orientation, national origin, or physical disability.

5. Knowingly participate as a judge, coach, athlete, or administrator in any competition where he or she is inadequately prepared, unable to participate or fail to participate to the best of his or her ability.

6. Knowingly misrepresent the policies or rules of Mega Dome or authorized representatives.

7. Act on behalf of the Mega Dome or a member with appropriate authorization. 8. Breach duty to maintain appropriately established confidences of Mega Dome or

any of its members. 9. Fail to avoid both actual and perceived conflicts of interests in the conduct of

business. 10. Misrepresent competitive achievements, professional qualifications, education,

experience, eligibility, criminal or affiliations. 11. Use or provide to a third part any drug proscribed by applicable federal, state, or

municipal law. 12. Provide alcohol to, or condone the use alcohol by, minors; abuse alcohol in the

presence of athletes or any Mega Dome activities, or consume beverage while a minor.

13. Members of Mega Dome are expected tom comply with all applicable criminal codes.

14. Members of Mega Dome are expected to a safe environment for participants, coaches, officials, volunteers, and staff in all competitive disciplines, which includes environment free from sexual misconduct.

15. Any member who believes that another member of Mega Dome has failed to meet such member's obligations under this Code is, under all but the most egregious circumstances, encouraged to first address that concern directly to that Member. If that action does not result in a satisfactory resolution, the Complainant may file a written complaint with the President, program director or other appropriate staff member of USA Gymnastics.

6. Jobs Owners – Oversee all employees of the Mega Dome. Delegate work to general manager and managers. In charge of all building purchases and budget. Use marketing techniques and strategies to promote their services. Also use these strategies to see what more they can add or new services they can provide to their facility. Work on promotional and advertising for the Mega Dome and in charge of all other aspects of maintaining the business and making sure clients and employees are satisfied. In charge of hiring employees, but general manager finds the new employees. General Manager – Answer to owners, but oversees all other managers and employees. Set policies, operations, coordinate with other managers to evaluate all employees, company performance, and efficiencies. In charge of all on duty decisions among staff and members. In charge of finding new employees. Managers – These managers will answer to the general manager and owner. They are more in charge of the miscellaneous workers like front desk, snack stand, and maintenance.

Director of Coaches - In charge on planning field times between sports and making sure all coaches are aware of their practices times. Coaches –Planning, adapting, modifying all sports programs with regard to participant’s skill level, needs, and what their overall goal is in the program. Communicate with parents and are open to all suggestions members, participants, or parents may have. Provide all with the same integrity and effort at all times in all programs. Referees – The coaching director will hire all referees when he or she schedules field rentals. There will be a referee at all competitive games and events at the Mega Dome. Different referees will be hired according to what sport is being played. Accountant – In charge of forming a budget, pay roll, and all other expenses. Athletic Trainers – In charge of all injury for all competitive participants and members. Are the first lines of response to emergency and are in contact with local authorities and hospitals. Maintenance – In charge of all maintenance throughout the building (Floors, bathrooms, fields, nets, and all equipment). Keeping facility clean and presentable at all times. Make sure equipment is clean and functional and are in charge of repair of equipment. Front Desk – In charge of answering phone calls to the Mega Dome and accommodating all members, parents, and guests of the Dome. Checking in and having members sign in at front desk. Make sure all members’ registration, waiver forms, and all other necessary paper work is in. Have knowledge of the Dome’s events and training sessions in order to offer to members. Snack Stand – In charge of selling snacks and drinks as well as keeping track of all inventory and all sales to report to managers.

Jeff Caputo 759 Chestnut Street, Kearny, NJ 07032 201-906-2549 CaputoJ3@mail.montclair.edu OBJECTIVE; To be accepted into the Teacher’s Education Program at Montclair State University. EDUCATION: Montclair State University, Montclair, NJ Major: Physical Education and Health BS expected May 2016 RELATED TEACHING EXPERIENCE: Volunteer Assistant Baseball Coach, Kearny, NJ Assistant Coach of Freshman, Junior Varsity, and Varsity Baseball 03/2013-Present

• Create practice plans • Conduct team practices • Create games within practices to work on various skills in game like situations

Volunteer Assistant Recreational Baseball Coach, Kearny, NJ Assistant Coach for American Legion Baseball (Recreational) 06/2013-Present

• Create practice plans • Conduct team practices for players ages 15-18 • Create and conduct position specific practices

OTHER RELATED EXPERIENCE: C.C Sabathia Pro Camp, Verona, NJ and Belleville, NJ Camp Coach 08/2012 and 08/2013

• Conduct group lessons for children ages 7-14 • Create a fun environment to disguise the learning of baseball fundamentals

1st and 2nd Annual Kards Baseball Kamp, Kearny, NJ Camp Coach 07/2012 and 07/2013

• Organized and assisted in assembling of camp for children ages 7-14 • Planned daily activities to teach the fundamentals of specific skills • Conducted tasks and games daily to practice each skill

WORK EXPERIENCE:

Kearny Board of Education, Kearny, NJ 09/2013-Present Substitute Teacher

• Conduct lessons left by teachers • Assist students with work when needed

SKILLS:

• Computer: Microsoft Word, Power Point, Excel; Mac OS software

Edward Pottichen 723 Wood Lane

Cinnaminson, NJ 08077 Email: eddiepottichen@yahoo.com

Phone: (609)410-0831 ______________________________________________________________________

EDUCATION Associate of Physical/Special Ed & Health Montclair State University, Montclair, NJ Sept 2010 - Nov 2014 GPA: 2.89 EMPLOYMENT HISTORY Giant Fitness Gym May 2013 - Sept 2013 Supervisor/Front Desk Delran, NJ * My job at the gym were to make sure all of the members were satisfied as well as to

provide them with good and respectful customer service. I would make sure each member swiped their key tag into the gym.

* My hours varied from working 8am-4pm & my second shift was usually 4pm-12am. MSU Panzer/Rec Gym Sept 2010 - Nov 2012 Supervisor/Front Desk Montclair State University, Montclair, NJ * My duties each day were to swipe each person into the gym and made sure they had a

membership when logged in. If they didn’t have a membership one would be place on their student ID for the semester or year.

* Usually open the gym or at 6 o’clock I would closed down the gym but would make sure the weights and equipment are put back exactly how the gym looked when opened. Made sure all the checks and time cards were up to date and each persons was ready every Friday for pay.

The Merion Caterers June 2009 - Aug 2010 Porter/Server Cinnaminson, NJ

* Set up all the banquet halls before there was an event and made sure everything was cleaned and organized. Vacuumed and set up each table with the proper place settings and utensils.

* Served entrees to tables depending on what each person ordered. Cleared and cleaned up table after dinner was finished and set back up for desert.

College Works Painting Apr 2008 - Nov 2008 Painter/Sales Chester, PA * Went around to houses in that specific area giving out information on the company and

to see if interested in anything on their house or property that needed to be painted. * Painted from fences too entire houses for a cheaper cost than most painting companies. SPECIAL SKILLS & AWARDS I am very outgoing person and personally feel that I am good with working and talking too people. I learn very quickly and an extremely hard worker. Multitasking isn’t a problem for me and like to be very organized and efficient. I highly enjoy being around people and love helping learn and do new things. I am certified in CPR and First Aid (Responding to Emergencies) conducted by Montclair-Glen Ridge-Nutley Chapter American Red Cross.

- Date Competed Dec. 20th 2011. Valid for 3 years. References available upon requests.

Jose Borrajo 21 Daniels Drive, Clifton, NJ 973–907–4821 borrajoj1@mail.montclair.edu OBJECTIVE: To be accepted into the Teacher’s Education Program at Montclair State University EDUCATION: Montclair State University, NJ Major: Health and Physical Education, expected 2015 RELATED TEACHING EXPERIENCE: Bradford Elementary School Teaching, Montclair State University, Montclair, NJ 10/2013

• Prepared muscular strength and endurance lesson plans and activities for 1st and 2nd graders

• Organized students into stations upon entering facility • Handled 7-12 students for 10 minute intervals and provided instructions for

numerous exercises Soccer Camp Counselor, Montclair State University, Montclair, NJ 7/2013

• Supervised the Elite Group consisting of 20 players between the ages of 10-13 • Prepared drills and exercises for camp attendees • Responsible for group safety, personal care, and discipline of group

VOLUNTEER EXPERIENCE: Special Olympics Camp, San Antonio, Texas 12/2011

• Provided mentoring and help to all Olympians • Organized defensive drills and information for participants • Handled intervals of eight attendees every 15 minutes

Unified Club Sports, Montclair State University Recreation Center, Montclair, NJ 9/2013-11/2013

• Provided instruction for children and teenagers with disabilities such as: Down syndrome, Asperger’s syndrome, autism, and speech impairments.

• Participated as a coach and a player among a team of five • Created a lesson plan for ball control, passing, and shooting drills

WORK EXPERIENCE: C-Town Supermarket, Paterson, NJ 6/2010-Present Cashier

• Handled payments and the exchange of money • Provided customers with information about products, services, and promotions

Stock

• Handled invoices for deliveries of merchandise • Scheduled orders for products

Office • Reconciled registers from all departments • Prepared bank deposits • Edited data maintenance

SKILLS:

• Computer: Microsoft Word, PowerPoint, Excel, iMovie, MAC OS • Language: Spanish (Conversational, read, and write)

ACTIVITIES: Montclair State University Men’s Soccer Team (2011, 2012, 2013)

• Honorable Mention All Conference (2013) • Final 4 (2011), Elite 8 (2012-2013)

Shane Raymond 15 Valley Vale Old Bridge Nj 08857 732-425-6363 raymonds3@montclair.edu OBJECTIVE; To be accepted into the Teacher’s Education Program at Montclair State University. EDUCATION: Montclair State University, Montclair, NJ Major: Physical Education and Health BS expected May 2016 RELATED TEACHING EXPERIENCE: Volunteer Assistant Lacrosse Coach, Old Bridge, NJ Assistant Coach Varsity Lacrosse (Summers Only) 06/2011-Present

● Create Drills. ● Help increase individual fundamental skills. ● Increase lacrosse player IQ.

OTHER RELATED EXPERIENCE: Lax Team Six Lacrosse Camp, Lincroft, NJ Camp Coach 07/2012 to present

● Conduct group lessons for children ages 10-14 ● Create a fun environment while teaching children about the game.

Rolling Hills Day Camp, Freehold NJ Atheltic Specialist 07/2012 to present

● Hockey expert ● Planned daily activities to teach the fundamentals of specific skills ● Conducted tasks and games daily to practice each skill

WORK EXPERIENCE: Old Bridge Board of Education, Old Bridge, NJ 09/2014-Present Substitute Teacher

● Conduct lessons left by teachers ● Assist students with work when needed

SKILLS:

● Computer: Microsoft Word, Power Point, Excel; Mac OS software. Smart Board

6D—Hiring Process 7 Step Process

1. Review the Job Description a. Job description should be analyzed for accuracy and expectations. Any

changes that are needed to be made should be made. Changes could include but are not limited to; different reporting line, different term of appointment, an adjustment in the compensation package, or new responsibilities. Any new hire can provide an opportunity for additional changes. All changes should be for the betterment of the job position and the company as a whole.

2. Form the Search Committee

a. For a specific job position that is not entry-level a search committee could be formed consisting of people higher up positions; General Manager, Manager, Department Supervisor, Human Resources Representative, Head trainer, etc.

3. Posting the Position

a. Human Resources is not to take the job position and advertise it. This can also be done by a different department

b. Main responsibilities and job expectations should be bulleted in the posting.

c. The hiring manager decides whether or not to post a salary or anything related to salary.

d. Search Committee discusses what to post in terms of requirements (certifications, resume, cover letter, reference letter, etc.).

e. Closing date of applying for the position. f. Search Committee may decide where to post the job description if

targeting a specific audience.

4. Defining Committee Operating Procedures a. Review policies and procedures relating to the hiring process. b. Schedule meetings. c. Establish application reading deadlines. d. Create a finalist interview schedule. e. Designate time keeper for the meetings. f. Agree on interview questions with other committee members. g. Create/agree a rating sheet of the candidates. h. Determine if background checks are required for the position.

5. Engaging in Recruitment Strategies

a. Outside of job posting recruitment is important. b. Cannot just rely on postings and word of mouth..

c. Advertise at similar places, events, etc. to draw attention to the open position.

d. Bringing attention to the position allows for a diverse field to apply not just the conception of one sex or ethnic background.

6. Assessing and Interviewing Candidates a. Make sure the candidate(s) file is available to all approved readers along

with dates of when each component of the application arrived. b. Create a rubric or rating sheet that can be used immediately after the

applications were submitted. c. Be thorough checking references, pay more attention to most recent

job/reference. d. Only call those references provided by applicant e. Keep reference calls to a minimum. f. All references contacted should be asked the same questions about the

candidate. g. Never ask questions that do not relate to the job. h. Collect rating sheets and hand in to selected Search Committee members

to review prior to the interview. Interview

i. Once a finalist list is compiled the Search Committee should look over the rating sheets to determine when the hiring process can be continued.

j. Those involved in the hiring process must make sure that all candidates get to meet the same people from the top of the ladder down to the position (colleagues of said position) to avoid any legal complications.

k. The same initial questions should be asked to all candidates and no personal questions (sexual orientation, marital status.)

l. Allow time for candidates to ask their own questions. m. Never share names of other finalists. n. Never share information found out from references. o. Ending the interview informing the candidate that if they decide to not

want the job before a decision is announced to inform the company. p. Those rejected are a “bad fit” instead of “lack of skills, or expertise.”

Post-Interview q. If any Search Committee members missed an interview make sure they do

not rank the candidates in the final ranking process. r. Similar to pre-interview rankings should be compiled in a confidential

manner. s. Back up plans should be discussed; candidate turns down the job who do

we go to, if second person turns it down what happens, etc. t. A summary sheet should be completed by the hiring manager showing

reasons for rejection, advanced to the interview stage, or where they were ranked in the job offer.

7. Offering the Job a. Most if not all hiring of new candidates must be approved by a higher up

position, ex: supervisor, vice president, general manager.

b. Any information not discussed or talked about during the interview must be given to the candidate.

c. A contract or some type of agreement outline the expectations, policies, and any other company information should be brought to the attention of both parties (hiring committee and new employee).

d. Candidates may take a day or two when officially offered the job to make a final decision.

e. If number one candidate declines, the hiring manage must have back up plan in place. Set deadlines for new applicants to apply or call number two candidate and so on.

6 E—Communication-How to run a meeting General Manager, Manager, or Department Head can run the meeting. Meetings can be department specific or for all staff. Meetings can be run under the following conditions and cover the following materials:

• 1-2 times per week • 10-30 minutes (before shifts begin) to allow for plenty of time • Cover any changes or additions being made in the workplace • Talk about anything personnel related • Shift change/coverage • Scheduling/requesting time off • Position changes/promotions • Advertisement • Tournaments/Open field times

6 F-Program Evaluations Offering open turf hours, tournaments, and private lessons/training sessions there would be a couple of ways to evaluate how everything is going. First would be from a financial standpoint; if it is costing more to stay open and run the facility during the times we allot for the program then that means there is not enough income. This could be cause for lack of advertisement, poor advertisement, staff issues, scheduling conflicts, or overpricing. If there is sufficient income but a program is conflicting with another it would simply be a scheduling issue in which those in charge of scheduling would have to revisit their mistake and make an adjustment for the future. If one program is not drawing as big an attraction as others may be then that program may have to be altered or simply eliminated and we as a company can try something new in its place. 6 G-Job Performance Evaluation To evaluate our employees it falls on the shoulders of those higher up. They are responsible for being in their departments’ ear about their jobs and doing them well. Evaluations could be done on a weekly or monthly basis with surprise evaluations in between. The evaluations are to be done by the department supervisor, manager, or general manager. Depending on the department the evaluation may be slightly different. Evaluations can last anywhere from a few minutes up to an entire shift depending on how well or poorly the person has been performing as of late. Everything from greeting

customers, schedule appointments for lessons/tournaments, and training sessions would be graded by the higher up and that would be how individuals’ job performance is evaluated.

Income Quantity Unit Price Expended Current 2015

Player Registration 550 70 $38,500.00

Sponsors 15 $300.00 $4,500.00

Uniform Sales 550 $25.00 $13,750.00

Snack Stand/Drinks $2,500.00

Interest Income $500.00

Total income $59,750.00

Expenses

Director of Coaches $5,000.00

Advertising $500.00

Building Expenses $6,000.00

Field Rentals Fees 4 $200.00 $800.00

Field Maintenance 4 $300.00 $1,200.00

Referees 15 $30.00 $450.00

Equipment 13 $90.00 $1,170.00

Sports Drinks 500 $2.50 $1,250.00

Uniform Costs 565 $20.00 $11,300.00

Website Yearly - 12 Months

$35.00 $420.00

Insurance 560 $15.00 $8,400.00

Accounting $5,000.00

Total Expenses $41,490.00

Net Income $18,260.00

Inventory of Equipment and Facilities

Equipment Location Sign-Out Signatures

Sign-In Signatures

Time of Rental

50 Soccer Balls Equipment Closet

50 Lacrosse Balls Equipment Closet

100 Baseball Balls Equipment Closet

Soccer Goals/Lacrosse Goals

On Fields

Facilities Equipment

2 Lawn Mowers Outdoor Shed

1 Snow Plow Outdoor Shed

5 Vacuums Janitor Closets

1 Forklift Back Right Corner

Description Quantity Unit Price Cost

Lacrosse, Baseball, & Soccer Uniforms 565 $20 $11,300

Sports Equipment 13 $90 $1,170

Sport Drinks 500 $3 $1,250

Subtotal $13,720

Tax 7.00% $960

Total $14,680

Legal Liability- The responsibility, the state of one who is bound in law and justice to do something which may be enforced by action. Tort- a legal wrong resulting in direct and indirect injury to another individual or to property or to one’s reputation. Negligence- Doing something a reasonable person would not be expected to do or failing to do something a reasonable person would be expected to do. Intentional Tort- Injuries caused by an intended or deliberate act or failure to act. Product Liability- the liability of the manufacturer, processor, wholesaler, retailer, seller, lessor, or anyone furnishing a defective product to the market. Risk Management- process by which management protects not only the participants from injury but also the organization. Safety Rules and Regulations

MegaDome Regulations These policies are established by the MegaDome to protect the complex’s facilities and promote safety, welfare, and enjoyment of the facility users. We are committed to providing users with a positive and enjoyable experience. All users and guests are encouraged to act in a positive manner. MegaDome Rules

• Participants, families and their guests shall abide by all policies of the facility as they may be amended from time to time.

• “Any participant whose conduct or whose family’s or guest’s conduct shall be deemed by the complex to be likely to endanger the welfare, safety, harmony or good reputation of the club or its members or otherwise improper, may be reprimanded, fined, suspended or expelled from the complex.”(Legendsportcomplex.com/rules)

Athletic Field Rules

• Everyone must have a new completed waiver form turned in at the front desk before participating in any activity or league at MegaDome or they may forfeit their team without refund!

• When training is occurring with teams, classes, or personal training clients please stay behind the barriers and out of the training areas. If there are no

teams, classes or personal training taking place, please ask permission from a staff member to use the turf or equipment.

• No Metal cleats are to be worn on the turf. • Do not Drag goals or other equipment. They should be picked up. • All Physical Damage caused by negligence of the user will be charged to the

user. • Staff, Coaches and Players only on the turf areas. • Spectators should use the bleachers. • Dogs are not permitted in the stadium areas. (Seeing eye Dogs are permitted) • No gum allowed in stadium areas, in particular near the turf field.

• No tobacco products are allowed on property.

Zero-Tolerance Facility Applies to players, coaches, and parents……… “There will be a “Zero Tolerance Policy” in effect for anyone responsible for physical or verbal abuse directed towards officials, coaching staff, players, and other spectators before, during or at any time after the game. If a parent, player or spectator is disrupting the game or verbally or physically abusing any player, member of the coaching staff, official, or other spectator, the game shall be stopped and the offender ejected from the field. If this person refuses to leave, the game will be held until such time as they do. The referees will be informed of this policy prior to the games and asked to adhere to this policy. MegaDome encourages fair play, friendly competition and the opportunity for all to enjoy the game of lacrosse, soccer, and baseball without fear of harassment or physical harm.” (Goodsportsusa.com)