Meetings & Rooms Day 2020 - Meetings … · Guest Join - Why it matters ... What Fuze has been...
Transcript of Meetings & Rooms Day 2020 - Meetings … · Guest Join - Why it matters ... What Fuze has been...
Meetings & RoomsJune 17, 2020
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Fuze Team
Jennifer GaffeyBoston
Product Manager, Meetings & Rooms
Nicholas ProchBoston
Director, Sales Engineering
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Impact of Covid-19
COVID-19 Platform Engagement Trends3/2/20- 6/8/20
+339%Mobile Calls
+261%Meetings
Meetings
Calling Video
+596%Meetings w/Video+331%
Meeting Participants
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Guest Join
Guest Join - Why it matters
● The impact of COVID on external meetings
○ 4x increase in external guests joining Fuze Meetings
● What Fuze has been doing to improve the meeting guest join experience
○ Browser support → join directly on Web with no download required
○ FuzeJoin → download a lighter version of Fuze
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Chrome & Microsoft Edge support
Full Fuze Web support for Chrome and coming soon for Microsoft Edge* on PC/Mac
● Call● Schedule meetings● Join meetings● Camera● Screenshare● Direct messages● Group chat
Guests can join meetings with full functionality and no download required
Internet Explorer 11 meeting support
Fuze meeting join support for Internet Explorer 11
Adds coverage for an additional ~15% of guests invited to Fuze meetings
Participants can view shared content and dial in or be called to participate in meeting via audio
Guest Join via Browser
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We support browsers used by ~75% of users today, and once we complete the work to support Edge, and FireFox we will meet ~85%
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Fuze JoinA new, lightweight version of our desktop app built primarily for Fuze guests and for those who need to join meetings via an unsupported browser
All the same features and functions plus noticeable improvements in the speed and ease of joining a meeting
Observations● 6x faster download v.s. Desktop● Reduced Dependencies for
running in user context● 37% increase in successful
meeting joins
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Fuze Meetings & Rooms
Fuze Meetings
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HD video and audio conferencing on any device
Fuze Rooms
● Fuze meetings in a conference room with consistent UX
● Fuze Rooms with voice calling - taking the deskphones out of a conference room
● What will be the “new normal” for conference rooms?
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Using your Personal Device as a Fuze Room Controller
Easily see all participants in a meeting
Monitor and control participants on a large meeting or webinar
Launch a meeting in a Fuze Room from mobile
Video participant limit increase (upcoming)Support for more users to turn on their videos in meetings
+596%Meetings w/Video
Confidential
Meetings - What’s Next?
Roadmap
● Increase video participants max. in meetings so more users can stream their video
● Full screen share to enhance the screen share experience
● Updates to meetings backend that improve meeting join speed and stability
● Modernizing our audio capture framework for higher quality audio and improved echo
Areas of Innovation● Meeting lifecycle: asynchronous communications that enhance productivity pre/post
meetings
● Tools for the remote worker: continue to meet the changing needs of enterprise
workers
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Fuze Rooms - What’s Next?
Roadmap
● Screen share workflows to make sharing in conference rooms easier with little to no interactions with room devices
● Engage with hardware vendors to explore partnership opportunities
Areas of Innovation
● Voice activated rooms for no touch controls● Dynamic meeting calendar events to RSVP as an in-person vs. virtual participant
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Thank You. Questions?
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