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Meeting Them Where They Are
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Transcript of Meeting Them Where They Are
Meeting Them Where They AreDESIGNED AND PRESENTED BY CHRISTINA STEINBACHER-REED
AS A RESULT OF THIS . . .
Concerns-Based Adoption Model(CBAM)
AwarenessInformational
PersonalManagement
ConsequenceCollaboration
Refocusing
How has this impacted your thinking? Your actions?
What’s the problem?
Holonomy
States of MindEfficacy
FlexibilityCraftsmanship
Consciousness
Interdependence
Pacing and Leading
Express empathy - “You’re __________ “
Reflect content – “because ____________ .
State the goal – “What you want is ______________ “
Presuppose readiness to find a pathway “….and you’re looking for a way to make that happen.”
LEAD – Locate and amplify internal resources
Pacing
You’re _______________ because__________________.
What you want is ________________ and you’re looking for a way to make that happen.
‘Pace’ Your Problems
Effective goals:
Are stated positively Are stated broadly Are brief and as simple as possible Carry positive presuppositions Are driven by the coacheeFramed in positive intention
Leading
“Could a greater miracle take place than for us to look through each other’s eyes for an instant?”
– Henry David Thoreau
Make a conscious effort to "pick-up the signals" from each person with whom you have meaningful interaction today, to try to get a better understanding of who they are and how they are feeling.