Meeting in the Middle: Embracing Negotiation to Protect Business Interests and Relationships

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meeting in the middle embracing negotiation to protect business interests and relationships

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Meeting in the Middle: Embracing Negotiation to Protect Business Interests and Relationships, by Eric Pesik, presented at Litigation Asia Summit 2012, Singapore

Transcript of Meeting in the Middle: Embracing Negotiation to Protect Business Interests and Relationships

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meeting in the middle embracing negotiat ion to protect

business interests and relat ionships

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by er ic pesik l i t igat ion as ia summit

may 20, 2012, marina bay sands

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negotiation

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I hate litigation

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business people hate litigation

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*except patent trolls

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they hate “it depends...”

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businesses create value

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litigation destroys value

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you can’t avoid disputes

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how do you avoid litigation?

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especially for the wrong reasons

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solve disputes early

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protect the business relationship

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settle don’t litigate

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assumptions

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litigation as a last resort

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business disputes

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beneficial relationships

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desirable to protect

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background

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corporate lawyer

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divorce lawyer

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what’s the connection?

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I’m not special

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complexity of the facts

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personalities of the clients

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skills the lawyers

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direction of negotiations

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expectations of the clients

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client expectations

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clients are influenced by emotions

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business judgment

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same standard

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one more business risk

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one more business opportunity

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emotionally charged

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ego

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emotional investment

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clouded perceptions

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case study #1 “meeting in the middle”

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fighting over a fan

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lawyers can help or hurt

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knock down barriers

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respect versus credibility

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best possible position

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arguing in the alternative

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extreme interpretation

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but we don’t like it

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build credibility

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no unreasonable positions

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don’t escalate the dispute

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don’t intimidate and bully

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results in destroyed credibility

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build trust to build relationships

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make credible claims

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see your position

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see the facts

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take a reasonable business position

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build empathy

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consider commercial impact

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know the business people

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understand their personalities

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their expectations

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their pressures

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focus on business relationship

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the client is not always right

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clients make mistakes

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do we litigate only when we are right?

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only one winner

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50/50 chance

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everybody thinks they’re right

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case study #2 “meeting in the middle (again)”

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are you fighting over a fan?

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protecting the company

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protecting own employees

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protecting own department

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protecting themselves

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rebuked if wrong

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believing themselves right

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bad judgment

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behaving unfairly

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being irrational

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most favorable to themselves

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face unfavorable facts

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might be wrong

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understand the dispute

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rational and credible

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thoughtful consideration

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reasoned judgment

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not posturing

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building empathy

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building credibility

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no single approach

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stay out of negotiations

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lawyers involved too early

I’m a lawyer I’m here to help

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unreasonable expectations

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case study #3 “sleeping with the enemy”

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company nemesis

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your enemy

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defensive overreaction

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seeking legal advantage

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business should trump litigation

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emotional block

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outside litigation counsel

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over lawyering

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lawyering in the background

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business people negotiate

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advise from behind the scenes

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support business judgment

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withdraw from negotiation

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case study #4 “please go away”

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business relationship

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lawyers go away

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advising outside negotiations

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business opportunity

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the myth of win-win outcomes

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don’t assume there is a win-win

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some things are zero-sum

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do look for ways to create value

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get your share of the value-add

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relationships are the win

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conclusion

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negotiation

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client expectations

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credibility

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the client is not always right

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stay out of negotiations

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the myth of win-win outcomes

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questions?

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meeting in the middle

by er ic pes ik l i t igat ion as ia summit

may 20, 2012, mar ina bay sands for more informat ion contact er ic@pes ik .net

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Unless otherwise specified below, all images from Microsoft Office Online. Used with permission from Microsoft: http://office.microsoft.com/en-us/images/ Other images from flickr Creative Commons Attribution license: Businessmen in Meeting By Allen Sima http://www.flickr.com/photos/allensima/6033657657/ Talk to the Hand By NMR Photo http://www.flickr.com/photos/jinx1380/4983207375/ No Pictures by Dplanet http://www.flickr.com/photos/dplanet/94442623/ Revtank Outtakes by Mish Sukharev http://www.flickr.com/photos/mishism/5371074626/ Cash By JMR_Photography http://www.flickr.com/photos/jmrosenfeld/2903513401/ Money on Fire by Images of Money http://www.flickr.com/photos/59937401@N07/5857379974/ Houses on Coins By Images of Money http://www.flickr.com/photos/59937401@N07/5474806608/ Businessman by Kripptic http://www.flickr.com/photos/kripptic/1954828422/

Calexico by Lali Masriera http://www.flickr.com/photos/visualpanic/2923046161/ Sienese Businessman by John Kelly http://www.flickr.com/photos/thrillho/2735391270/ When the Sun Went Down, By Gideon Wright http://www.flickr.com/photos/27787901@N06/5362197490/ Meeting by Voka Kamer van Koophandel Limburg http://www.flickr.com/photos/vokakvklim/4522283313/ Workshop by Fabrisalvetti http://www.flickr.com/photos/fabrisalvetti/431625236/ Woman With Notepad by Jerry Bunkers http://www.flickr.com/photos/76266195@N08/7122179181/ Adjust Tie by Dplanet http://www.flickr.com/photos/dplanet/94441582/ Punch by Adam J Merton http://www.flickr.com/photos/adamjmerton/5354639620/