MedlinePlus Consumer Health Information in Multiple Languages RHIN Conference November 17, 2008...
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Transcript of MedlinePlus Consumer Health Information in Multiple Languages RHIN Conference November 17, 2008...
MedlinePlusMedlinePlusConsumer Health Consumer Health Information in Multiple Information in Multiple LanguagesLanguages
RHIN ConferenceNovember 17, 2008Paula KitendaughHead, References & Web Services, PSD
MedlinePlusMedlinePlus
Study: Hospitals and Study: Hospitals and Patients with Limited Patients with Limited English Proficiency (LEP)English Proficiency (LEP)
Hospital Language Services for Patients with Limited English Proficiency: Results from a National Survey (2006), HRET and American Hospital Association
Study: Physicians and LEPStudy: Physicians and LEP65% of physicians see LEP
patients80 different languages
encountered28% do not provide translated
information or forms for patients
15 minutes longer- average time per patient LEP office visit takes
Language Services for Patients with Limited English Proficiency: Results of a National Survey of Internal Medicine Physicians (2006) American College of Physicians
N = 1261 responding physicians who provide direct patient care at least 20 hours per week
Patients with fair to poor Patients with fair to poor health literacy:health literacy:
English speaking patients
Non-English speakers
Quality Consumer Health Quality Consumer Health Information CriteriaInformation Criteria
AuthoritativeUp-to-dateWritten for consumer audience
Additional criteria for language collection:United States audienceEnglish equivalentTranslation process or review indicated
What’s Popular – LanguagesWhat’s Popular – Languages
1. Chinese - Simplified2. Japanese3. French4. Arabic5. Portuguese6. Chinese - Traditional7. Vietnamese8. Russian9. Tagalog10. Italian
简体中文
日本語français
العربية
português
Русский
af Soomaali
What’s Popular – TopicsWhat’s Popular – Topics
1. Diabetes (4th most popular English topic)
2. High Blood Pressure (2)3. Tuberculosis (45)4. Sexually Transmitted Diseases (9)5. Pregnancy (15)6. Breast Cancer (21)7. Pneumonia (102)8. Stroke (56)9. Heart Diseases (69)10. Exercise and Physical Fitness (54)
Improvements & Improvements & ChallengesChallenges
More languages and more topicsLinks to cultural information for providersImprove discovery for non-English
speakersGo Local provider language identification