Mediplanet 10 years - social media & mobile in the pharmaceutical industry

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DIGITAL TRENDS
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    17-Oct-2014
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Presentation about social media and mobile use in the pharmaceutical industry. Done during the festivities of the 10 years birthday of Mediplanet/Pharmaplanet

Transcript of Mediplanet 10 years - social media & mobile in the pharmaceutical industry

Page 1: Mediplanet 10 years - social media & mobile in the pharmaceutical industry

DIGITAL TRENDS

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HANS SMELLINCKXDigital Marketing Manager

20 years experience founderSocial Marketing Forum®Evolution

Social MediaE-mail Marketing

Digital Marketing

Interactive Marketing

Mobile MarketingMetrics, KPI’s & dashboardingBlogger

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Pharmaceutical industry needs to go to the consumer

& stop thinking they will come to you!

Socialnomics & a translucent digital world!

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Pharmaceutical industry

Perceives itself as a regulatory vacuum

OPEN YOUR MIND

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http://www.youtube.com/watch?v=D_cmT-mNSV4

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Source:Social media tracker - 2010

Don’t ignore the facts

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Source:IAB Belgium- 2010

Don’t ignore the facts

+ 6 million Belgians are online!

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Source:IAB Belgium- 2010

Don’t ignore the facts

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Facebook in Belgium

5.4 million

ALL age groups

2.9 million daily users

Linkedin in Belgium

0.9 million professionals

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Consumer changed

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The old recipe:

Buyer brand sell

happy consumer

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No more a straight line

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People talk!

Technology allows consumers to talk to each

other on a global scale

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Consumer is in control

Jetblue…http://

www.youtube.com/watch?v=K6cwIy3pWMQ

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Consumer is in control

Brand = dialogue

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Consumer is in control

Brand = dialogue

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The mobile consumer

35% of Belgians own a Smartphone

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The mobile consumer

75% of c-level own a Blackberry

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The mobile consumer

Mobile internet traffic will double year over year,

the next 3 years!

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YOU changed

A visual connected world

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YOU changed

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YOU changed

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So basically…

Consumer moved fully online Consumer talks & punishes brands online There is a new kid on the block: mobile Mobile will cause an even bigger disrupt But consumers still use the traditional channels as well

And where is the pharmaceutical industry?

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Not yet consumer driven…

Very low activity towards consumers Only using traditional channels to professionals

On a good way?

No transparency Wild cat moves when it goes wrong You need to get the trust back from consumers

(to survive?)

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Biggest network of healthcare pro’s

1.7 million members

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If we can’t get help from the brands, we’ll do it ourselves!

Founder Patientslikeme

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Johnson & Johnson

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ePatients

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Education…

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where are the belgian initiatives?

Time to act…

www.slideshare.com/hans1604

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Interactive Marketing Consultants

Hans SmellinckxTwitter.com/hanssmellinckxwww.onlinemarketingmanager.be