Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr....

19
Medical Travel Tourism Omar Shalabi,MD MBBS,MASTER INTERNAL MEDICINE John’s Hopkins ARAMCO HEALTHCARE Health, Safety & Environment Department Dubai February 20,2018 Dubai INTERNATIONAL HEALTH TOURISM FORUM DIHTF

Transcript of Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr....

Page 1: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Medical Travel Tourism

Omar Shalabi,MDMBBS,MASTER INTERNAL MEDICINEJohn’s Hopkins ARAMCO HEALTHCAREHealth, Safety & Environment Department Dubai February 20,2018Dubai INTERNATIONAL HEALTH TOURISM FORUMDIHTF

Page 2: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Arabic Horses (Dubai)

Page 3: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Health Care Landscape

Access

QualityCost

KEYWORDS

• Access

• Quality

• Cost

Page 4: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Standards & Areas of Focus

• Safe• Timely• Effective• Efficient• Equitable• Patient (People) CenteredThe High Reliable Organizations and in order to elevate the quality of care will make sure that this shall be coordinated, measurable and sustainable practice.

Page 5: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

PATIENT

*Active Employee,

*Non-employee/Depende

nt/(Retiree)

Employer

Insurance Companies

Third Party Administration

(TPA)

Cash Paying

Medical Organizations

Medical Team (physicians/ot

hers

Page 6: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Utilization Management Definition

• Is defined by the Institute of Medicine(IOM) Committee on Utilization Management by Third Parties(1989) as “a set of techniques used by or on behalf of purchasers of health care benefits to manage health care costs by influencing patient care decision-making through case-by-case assessment of the appropriateness of care prior to the provision”

Page 7: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

UM

• According to:

• Evidence –Based Criteria or Guidelines &Under provision of an applicable health benefit plan

• UM is the evaluation of the appropriateness of medical need of health care services procedures and facilities.

• (New clinical activities, inpatient admissions, ongoing provision of care) based on the analysis of the case.

Page 8: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Building Trust

• Communications: Face to Face is the best whenever affordable

• Transparency• Being Accessible & Responsive• Confidentiality of operation• Proactivity in assessing Progress• Performance Review• Positive Feedback• Leadership• Culture• High Reliability Organizations• Love

Page 9: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Country (examples) Medical Service (examples)

Jordan Bariatric surgery

Turkey Hair transplant / plastic surgery

Czech Republic Physiotherapy

USA Oncology treatment

Germany Orthopedic procedures

Egypt, India, China Organ transplant

Examples of Medical Travel

Destinations / Services

Page 10: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

CHALLENGES OF ACCESS TO QUALITY

CARE• Geographic• Climate• Cultural/Behavioral/Practice pattern• Environmental• Provider Quality/Willingness/contractual disputes• Population Health Delivery Model (Scalability)• Information system• Data• Transportation

Page 11: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

FUTURE OF MEDICAL TOURISM

• Expected Future Challenges

• Handling of Medico-Legal Issues..What is required?

• Medical Organizaions: Is there a need for classifications?

• Accreditation: National, International and new developments in the field of Medical Tourism

• Leverage of Technology

Page 12: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

WHAT TO CONSIDER?

• Regulate the Industry• Fairness to:• Citizens• Medical Tourists• Hospitals

• (There is a need for Law)• Quality/Access to Care• Public Health/Population Health• Role of Ministry of Health• Medical Tourism Agents/Facilitators

Page 13: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Accreditation

• National:Jordan:HCAC (Health Care Accreditation Council)Saudi Arabia:CBAHI (Central Board of Accreditation for Healthcare Institutes)

• InternationalUSA ..JCI:Joint Commission InternationalCanadianAustralian

• FutureGHA (Global Health Accreditation Program)

Page 14: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Samta Camel

Page 15: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology
Page 16: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

My Village

Kufr Rai

Page 17: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Conclusion

• Patients right in Equitable Access to Quality Care is quite challenging. The Challenge became more obvious in handling and managing patients needs in locations that are far away from Medical Centers that can provide the needed services. All stakeholders are required to work together to ensure success and to deal appropriately with the challenges. Building trust is crucial. Leadership and high reliability organizations shall make all efforts to spread culture of safety, quality, patient centered at the right cost in a collaborative format whenever possible.

Page 18: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

Conclusion

• Patient care is not simply handling disease. It is much more than that.

• Values

• Ethics

• Love

Are the main ingredients of Success.

Page 19: Medical Travel Tourism - DIHTFdihtf.com › wp-content › uploads › presentations › Dr. Omar... · Turkey Hair transplant / plastic surgery Czech Republic Physiotherapy USA Oncology

THANK YOU