Medical Assistant Interview Questions

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2. Tell me of a difficult real-life situation you were in, and describe how you dealt with it.

This is asked to gauge your analytical and problem solving abilities. The answer depends, of course, on the situation you present. A common circumstance would involve handling patients who are upset. If they are still coherent, the smart thing to ask the patient would be, ”What do you need for me to do for you?” By doing this, you are essentially guaranteeing that their answer would indeed alleviate their distress. For distraught individuals who are unable to speak, they would usually want either comfort or privacy, and you can verbalize these options to make it easier for them reply. When answering this question, honesty is paramount, as hiring personnel are trained to spot lies.


3. What were your clinical/administrative duties and responsibilities in your previous workplace?

Instead of simply enumerating the duties you performed, an organized account of your duties would be better appreciated, coupled with your remarks on your level of comfort or proficiency when performing them. If the job posting has elaborated on the expected job description, you can actually tailor your answers to meet these expectations casually. If you possess additional specialized skills, or underwent additional training, this may be the time to mention that confidently.


4. Give me an example of something you personally accomplished that led to increased savings/reduced costs/increased efficiency at your previous workplace.

Again the answer would depend on your actual experience. Again, you must be truthful because enterprising hiring personnel may actually get in contact with your previous employer to verify your claim. It does not always have to be a major accomplishment. An example would be the way you assisted and gave pointers to other medical assistants so that they were able to perform their jobs more efficiently, as in word processing or computer software.


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Medical Assistant Interview Questions

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